Customer Success Manager, Enterprise

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  "last_changed_at": "2026-05-29T07:00:32.584Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Miami",
    "city": "Miami",
    "region": "FL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.75
  },
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  "inferred_at": "2026-06-06T19:42:37.013Z",
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    "included": true,
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      "city": "Miami",
      "region": "FL",
      "country": "United States",
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      "confidence": 0.75
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    "countries": [
      "United States"
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  "remote_policy": "hybrid",
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{
  "lists": [
    {
      "text": "What You'll Do",
      "content": "\n<li data-section-id=\"1f520e7\" data-start=\"2981\" data-end=\"3063\">Manage a portfolio of strategic enterprise accounts (lower volume, higher ACV)</li>\n<li data-section-id=\"xpxzxr\" data-start=\"3064\" data-end=\"3148\">Build and maintain relationships with executive stakeholders and decision-makers</li>\n<li data-section-id=\"jlerwf\" data-start=\"3149\" data-end=\"3220\">Develop tailored success plans tied to customer business objectives</li>\n<li data-section-id=\"tn3ub3\" data-start=\"3221\" data-end=\"3291\">Lead onboarding, enablement, and executive business reviews (EBRs)</li>\n<li data-section-id=\"3b7sra\" data-start=\"3292\" data-end=\"3366\">Drive product adoption and measurable ROI across complex organizations</li>\n<li data-section-id=\"qw1z58\" data-start=\"3367\" data-end=\"3439\">Identify and drive expansion opportunities in partnership with Sales</li>\n<li data-section-id=\"xwuq0h\" data-start=\"3440\" data-end=\"3514\">Navigate multi-stakeholder environments and complex account structures</li>\n<li data-section-id=\"tk4n3d\" data-start=\"3515\" data-end=\"3584\">Advocate for customers internally and influence product direction</li>\n"
    },
    {
      "text": "What You'll Bring",
      "content": "\n<li data-section-id=\"1fwj71t\" data-start=\"3613\" data-end=\"3688\">3–6+ years of customer success or account management experience in SaaS</li>\n<li data-section-id=\"77eze5\" data-start=\"3689\" data-end=\"3761\">Experience managing enterprise accounts (ARR $5M+; contracts $100K+)</li>\n<li data-section-id=\"9na89d\" data-start=\"3762\" data-end=\"3847\">Proven ability to build executive relationships and drive strategic conversations</li>\n<li data-section-id=\"mrz0g2\" data-start=\"3848\" data-end=\"3900\">Strong business acumen and consultative approach</li>\n<li data-section-id=\"rup6ur\" data-start=\"3901\" data-end=\"3952\">Excellent communication and presentation skills</li>\n<li data-section-id=\"hrp4f3\" data-start=\"3953\" data-end=\"4018\">Experience working cross-functionally in complex environments</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1775225374106,
  "updatedAt": null,
  "categories": {
    "team": "Customer Success",
    "location": "Miami",
    "commitment": "Full-Time",
    "department": "S&M",
    "allLocations": [
      "Miami"
    ]
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  "workplaceType": "hybrid"
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