Home › Companies › EAD093C2F16746AB084001C2DF77D809 › Operations Manager, Mental Health Services
Operations Manager, Mental Health Services
EAD093C2F16746AB084001C2DF77D809 · Main Office - 555 Broome Street - New York, NY 10013; 555 Broome Street, New York, NY, 10013, USA · Active · $65,000–$70,000 / year · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | EAD093C2F16746AB084001C2DF77D809 |
| Title | Operations Manager, Mental Health Services |
| Normalized title | - |
| Department / team | Mental Health |
| Location | New York, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $65,000–$70,000 / year |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-04-28 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from EAD093C2F16746AB084001C2DF77D809. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in New York. | Open |
| Department jobs | Active postings in Mental Health. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | EAD093C2F16746AB084001C2DF77D809 |
| Source | 7651b350-08a5-4335-9a4f-b98d5f1eafae |
| ATS provider | Paycom ATS |
Description
Description
Overview: The Door’s mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for up to eleven thousand New York City youth each year. At The Door, youth can access mental health counseling and crisis assistance, health care and education, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood.
As part of the Counseling Center leadership team, the Operations Manager, Mental Health Services will manage areas of administration and operations for the Counseling Center, Psychiatry services, and Care Coordination services. The Operations Manager, Mental Health Services will be responsible for quality assurance, quality improvement, and compliance activities, and special projects for mental health services.
Responsibilities:
Oversee areas of administration and operations for the Counseling Center, including timely customer service, appointment scheduling, client registration, client outreach, and database management
Respond efficiently to incoming phone calls, emails, and patient portal messages, address general inquiries about services, and make appropriate referrals
Hire, onboard, supervise and complete performance evaluations for administrative support staff, as well as volunteers and interns
Plan agendas and facilitate staff meetings, team huddles, board meetings, and staff training
Maintain adequate office and program supplies, including petty cash and metro card allotments, for multiple programs within the Counseling unit.
Manage the Counseling Center’s electronic health record, ensuring the system works with the documentation and data collection needs of the department
Collaborate with Revenue Cycle Director to ensure insurance verification, coding, and documentation, to support timely and accurate billing for mental health services
Organize and manage quality assurance and quality improvement activities for the Counseling Center as required by New York State Office of Mental Health Article 31 (MHOTRS), including the Incident Review Committee
Manage credentialing systems for the Counseling Center and Psychiatry; and ensuring compliance with federal and state agencies, insurance plans, funding sources and other regulatory bodies
Support operations for psychiatry services including work scheduling, meetings, invoices, and contractor agreements.
Serve as a coordinator for mental health grants, by supporting the Managing Director, Development staff and other leadership with grant proposals, reports, and funding requirements, and participate in meetings
Create monthly, quarterly, and annual statistical reports for counseling, psychiatry, and collaborative care services.
Participate as a member of an interdisciplinary staff in cross-departmental efforts to increase services to specific youth populations and provide appropriate support for young people
Participate in special projects and perform other duties as delegated by supervisor
Qualifications and Requirements:
Bachelor’s degree required in health care administration, social work, public administration, or related field
MSW preferred
Previous supervisory experience required
Minimum of 2 years of experience in administration, operations, and/or quality assurance in mental health, behavioral health, health care, or human service setting
Experience in a NYSOMH Article 31 (MHOTRS) facility desired
Knowledge of medical billing and the NYS Medicaid systems strongly preferred
Tech savvy and highly skilled in Microsoft Office (Outlook, Share Point, Word, Excel, PowerPoint, Teams), Zoom, and other software
Experience with eClinicalWorks (eCW) or another electronic health record strongly preferred
Knowledgeable of positive youth development principles desired
Ability to work independently, demonstrate sound judgment, multitask, and take initiative
Ability to demonstrate exceptional organizational skills and people skills
Strong writing, speaking and telephone communication skills
Proficiency in Spanish strongly desired
Hours: 35 hours per week, Monday - Friday 10:00 am - 6:00 pm
Salary: $65,000 - $70,000 annually
Multilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred.
COVID -19 POLICY
The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.
We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.
Full job record
| Job ID | 8f7baecb2c4a866f2d91c7cb25ced1c3ade43bdc |
| Org ID | 1e08f174-70da-4232-bf60-850da0364c9f |
| Source ID | 7651b350-08a5-4335-9a4f-b98d5f1eafae |
| Board ID | 7651b350-08a5-4335-9a4f-b98d5f1eafae |
| Provider | paycom |
| Provider Job Key | 208418 |
| Title | Operations Manager, Mental Health Services |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Main Office - 555 Broome Street - New York, NY 10013; 555 Broome Street, New York, NY, 10013, USA |
| Department | Mental Health |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | New York |
| Salary Raw | $65,000.00 - $70,000.00 Salary/year |
| Salary Min | 65,000 |
| Salary Max | 70,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=208418&clientkey=EAD093C2F16746AB084001C2DF77D809 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=208418&clientkey=EAD093C2F16746AB084001C2DF77D809 |
| First Seen At | 2026-05-31 19:06:54Z |
| Last Seen At | 2026-06-06 09:50:45Z |
| Last Checked At | 2026-06-06 09:50:45Z |
| Last Changed At | 2026-05-31 19:06:54Z |
| Inactive At | — |
| Source Posted At | 2026-04-28 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=EAD093C2F16746AB084001C2DF77D809/date=2026-06-06/2026-06-06T09-50-43-304Z-1871a0e205386e347d5d71ce13adce22def5a7ec1e8af42976019f17662c25c2.json |
Event Fields
{
"content_hash": "c53790ee80cc38e44025b976bd55d8631b81d2f84d49e081f7c646cc93ea6c3b",
"source_hash": "050941bc65dd75ff2fe762d05c230f7f049925c71e9aba7d41ffff5bde9a077c",
"last_changed_at": "2026-05-31T19:06:54.984Z",
"active_status": "active"
}Parsed Structured
{
"language": "en",
"location": {
"raw": "Main Office - 555 Broome Street - New York, NY 10013; 555 Broome Street, New York, NY, 10013, USA",
"city": "New York",
"region": "NY",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"salary_max": 70000,
"salary_min": 65000,
"inferred_at": "2026-06-06T09:50:45.034Z",
"launch_scope": {
"reason": "english_us_canada",
"included": true,
"language": "en",
"location": {
"raw": "Main Office - 555 Broome Street - New York, NY 10013; 555 Broome Street, New York, NY, 10013, USA",
"city": "New York",
"region": "NY",
"country": "United States",
"is_remote": false,
"confidence": 0.8
},
"countries": [
"United States"
]
},
"remote_policy": null,
"salary_period": "year",
"workplace_type": null,
"salary_currency": "USD"
}Extensions
{}Native Structured
{
"detail": {
"city": "New York",
"jobId": 208418,
"level": "",
"endDate": "",
"legalId": 4294,
"isHotJob": false,
"jobShift": "Day",
"jobTitle": "Operations Manager, Mental Health Services",
"location": "Main Office - 555 Broome Street - New York, NY 10013",
"startDate": "",
"clientCode": "10150",
"remoteType": "",
"description": "<p><strong>Overview:</strong> The Door’s mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for up to eleven thousand New York City youth each year. At The Door, youth can access mental health counseling and crisis assistance, health care and education, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. </p>\r\n\r\n<p>As part of the Counseling Center leadership team, the Operations Manager, Mental Health Services will manage areas of administration and operations for the Counseling Center, Psychiatry services, and Care Coordination services. The Operations Manager, Mental Health Services will be responsible for quality assurance, quality improvement, and compliance activities, and special projects for mental health services. </p>\r\n\r\n<p aria-level=\"2\" paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{51}\" paraid=\"821335478\" role=\"heading\"><strong>Responsibilities: </strong></p>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"1\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{57}\" paraid=\"731086869\">Oversee areas of administration and operations for the Counseling Center, including timely customer service, appointment scheduling, client registration, client outreach, and database management </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"2\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{83}\" paraid=\"892317353\">Respond efficiently to incoming phone calls, emails, and patient portal messages, address general inquiries about services, and make appropriate referrals </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"3\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{103}\" paraid=\"764094207\">Hire, onboard, supervise and complete performance evaluations for administrative support staff, as well as volunteers and interns </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"4\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{113}\" paraid=\"663713657\">Plan agendas and facilitate staff meetings, team huddles, board meetings, and staff training </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"5\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{125}\" paraid=\"1315166235\">Maintain adequate office and program supplies, including petty cash and metro card allotments, for multiple programs within the Counseling unit. </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"6\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{139}\" paraid=\"1527792947\">Manage the Counseling Center’s electronic health record, ensuring the system works with the documentation and data collection needs of the department </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"7\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{145}\" paraid=\"440115700\">Collaborate with Revenue Cycle Director to ensure insurance verification, coding, and documentation, to support timely and accurate billing for mental health services </p>\r\n\t</li>\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"8\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{175}\" paraid=\"727353074\">Organize and manage quality assurance and quality improvement activities for the Counseling Center as required by New York State Office of Mental Health Article 31 (MHOTRS), including the Incident Review Committee </p>\r\n\t</li>\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"9\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{207}\" paraid=\"482489577\">Manage credentialing systems for the Counseling Center and Psychiatry; and ensuring compliance with federal and state agencies, insurance plans, funding sources and other regulatory bodies </p>\r\n\t</li>\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"10\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{217}\" paraid=\"1356916976\">Support operations for psychiatry services including work scheduling, meetings, invoices, and contractor agreements. </p>\r\n\t</li>\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"11\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{dd98ecca-f622-4881-b57a-044b54a09e72}{225}\" paraid=\"472444798\">Serve as a coordinator for mental health grants, by supporting the Managing Director, Development staff and other leadership with grant proposals, reports, and funding requirements, and participate in meetings </p>\r\n\t</li>\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"12\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{18}\" paraid=\"653260985\">Create monthly, quarterly, and annual statistical reports for counseling, psychiatry, and collaborative care services. </p>\r\n\t</li>\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"13\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{30}\" paraid=\"1279536030\">Participate as a member of an interdisciplinary staff in cross-departmental efforts to increase services to specific youth populations and provide appropriate support for young people </p>\r\n\t</li>\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"14\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{36}\" paraid=\"738031386\">Participate in special projects and perform other duties as delegated by supervisor </p>\r\n\t</li>\r\n</ul>\r\n\r\n<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{52}\" paraid=\"1616827507\"><strong>Qualifications and Requirements: </strong></p>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"15\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{64}\" paraid=\"822681961\">Bachelor’s degree required in health care administration, social work, public administration, or related field </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"16\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p lang=\"EN-US\" paraeid=\"{04ed5bfb-f31f-4f73-a935-746fab289294}{248}\" paraid=\"606121951\" xml:lang=\"EN-US\">MSW preferred </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"17\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{82}\" paraid=\"1760917075\">Previous supervisory experience required </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"18\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{90}\" paraid=\"1179879071\">Minimum of 2 years of experience in administration, operations, and/or quality assurance in mental health, behavioral health, health care, or human service setting </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"19\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{126}\" paraid=\"220879870\">Experience in a NYSOMH Article 31 (MHOTRS) facility desired </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"20\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{132}\" paraid=\"1134084294\">Knowledge of medical billing and the NYS Medicaid systems strongly preferred </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"21\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{138}\" paraid=\"1516139405\">Tech savvy and highly skilled in Microsoft Office (Outlook, Share Point, Word, Excel, PowerPoint, Teams), Zoom, and other software </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"22\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{148}\" paraid=\"1445480721\">Experience with eClinicalWorks (eCW) or another electronic health record strongly preferred </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"23\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{160}\" paraid=\"1653072524\">Knowledgeable of positive youth development principles desired </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"24\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{174}\" paraid=\"1240811871\">Ability to work independently, demonstrate sound judgment, multitask, and take initiative </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"25\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{186}\" paraid=\"1267241792\">Ability to demonstrate exceptional organizational skills and people skills </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"26\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{200}\" paraid=\"375044165\">Strong writing, speaking and telephone communication skills </p>\r\n\t</li>\r\n</ul>\r\n\r\n<ul role=\"list\">\r\n\t<li 335552541=\"\" aria-setsize=\"-1\" data-aria-level=\"1\" data-aria-posinset=\"27\" data-font=\"Symbol\" data-leveltext=\"\" data-list-defn-props=\"{\">\r\n\t<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{210}\" paraid=\"828108616\">Proficiency in Spanish strongly desired </p>\r\n\t</li>\r\n</ul>\r\n\r\n<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{220}\" paraid=\"787966511\"> </p>\r\n\r\n<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{224}\" paraid=\"1689345132\"><strong>Hours: </strong> 35 hours per week, Monday - Friday 10:00 am - 6:00 pm</p>\r\n\r\n<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{236}\" paraid=\"1474021652\"><strong>Salary:</strong> $65,000 - $70,000 annually </p>\r\n\r\n<p paraeid=\"{bdb79f48-9116-45aa-ba06-fa63c2653e23}{236}\" paraid=\"1474021652\"> </p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Multilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><u>COVID -19 POLICY</u></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><i>We are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.</i></span></span></span></p>\r\n",
"jobCategory": "Mental Health",
"salaryRange": "$65,000.00 - $70,000.00 Salary/year",
"socialMedia": {
"xLink": null,
"emailLink": null,
"facebookLink": null,
"linkedInLink": null
},
"isQuickApply": false,
"positionType": "Full Time",
"countryPaidIn": "",
"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Operations Manager, Mental Health Services\",\"identifier\":\"J10150208418\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/EAD093C2F16746AB084001C2DF77D809/jobs/208418\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=EAD093C2F16746AB084001C2DF77D809\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":65000,\"maxValue\":70000,\"unitText\":\"\"}},\"datePosted\":\"2026-04-28\",\"description\":\"Job DetailsJob Location: Main Office - 555 Broome Street - New York, NY 10013Position Type: Full TimeSalary Range: $65,000.00 - $70,000.00 Salary/yearJob Shift: DayJob Category: Mental HealthOverview: The Door’s mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for up to eleven thousand New York City youth each year. At The Door, youth can access mental health counseling and crisis assistance, health care and education, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. \\r\\n\\r\\nAs part of the Counseling Center leadership team, the Operations Manager, Mental Health Services will manage areas of administration and operations for the Counseling Center, Psychiatry services, and Care Coordination services. The Operations Manager, Mental Health Services will be responsible for quality assurance, quality improvement, and compliance activities, and special projects for mental health services. \\r\\n\\r\\nResponsibilities: \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tOversee areas of administration and operations for the Counseling Center, including timely customer service, appointment scheduling, client registration, client outreach, and database management \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tRespond efficiently to incoming phone calls, emails, and patient portal messages, address general inquiries about services, and make appropriate referrals \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHire, onboard, supervise and complete performance evaluations for administrative support staff, as well as volunteers and interns \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tPlan agendas and facilitate staff meetings, team huddles, board meetings, and staff training \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMaintain adequate office and program supplies, including petty cash and metro card allotments, for multiple programs within the Counseling unit. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tManage the Counseling Center’s electronic health record, ensuring the system works with the documentation and data collection needs of the department \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tCollaborate with Revenue Cycle Director to ensure insurance verification, coding, and documentation, to support timely and accurate billing for mental health services \\r\\n\\t\\r\\n\\t\\r\\n\\tOrganize and manage quality assurance and quality improvement activities for the Counseling Center as required by New York State Office of Mental Health Article 31 (MHOTRS), including the Incident Review Committee \\r\\n\\t\\r\\n\\t\\r\\n\\tManage credentialing systems for the Counseling Center and Psychiatry; and ensuring compliance with federal and state agencies, insurance plans, funding sources and other regulatory bodies \\r\\n\\t\\r\\n\\t\\r\\n\\tSupport operations for psychiatry services including work scheduling, meetings, invoices, and contractor agreements. \\r\\n\\t\\r\\n\\t\\r\\n\\tServe as a coordinator for mental health grants, by supporting the Managing Director, Development staff and other leadership with grant proposals, reports, and funding requirements, and participate in meetings \\r\\n\\t\\r\\n\\t\\r\\n\\tCreate monthly, quarterly, and annual statistical reports for counseling, psychiatry, and collaborative care services. \\r\\n\\t\\r\\n\\t\\r\\n\\tParticipate as a member of an interdisciplinary staff in cross-departmental efforts to increase services to specific youth populations and provide appropriate support for young people \\r\\n\\t\\r\\n\\t\\r\\n\\tParticipate in special projects and perform other duties as delegated by supervisor \\r\\n\\t\\r\\n\\r\\n\\r\\nQualifications and Requirements: \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tBachelor’s degree required in health care administration, social work, public administration, or related field \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMSW preferred \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tPrevious supervisory experience required \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMinimum of 2 years of experience in administration, operations, and/or quality assurance in mental health, behavioral health, health care, or human service setting \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience in a NYSOMH Article 31 (MHOTRS) facility desired \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tKnowledge of medical billing and the NYS Medicaid systems strongly preferred \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tTech savvy and highly skilled in Microsoft Office (Outlook, Share Point, Word, Excel, PowerPoint, Teams), Zoom, and other software \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience with eClinicalWorks (eCW) or another electronic health record strongly preferred \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tKnowledgeable of positive youth development principles desired \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to work independently, demonstrate sound judgment, multitask, and take initiative \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to demonstrate exceptional organizational skills and people skills \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStrong writing, speaking and telephone communication skills \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProficiency in Spanish strongly desired \\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nHours: 35 hours per week, Monday - Friday 10:00 am - 6:00 pm\\r\\n\\r\\nSalary: $65,000 - $70,000 annually \\r\\n\\r\\n \\r\\n\\r\\nMultilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred.\\r\\n\\r\\nCOVID -19 POLICY\\r\\n\\r\\nThe Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.\\r\\n\\r\\nWe are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.\\r\\nQualifications\",\"responsibilities\":\"Overview: The Door’s mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diverse and caring environment. The Door is an unparalleled model for youth development, offering a comprehensive range of integrated services within a single site for up to eleven thousand New York City youth each year. At The Door, youth can access mental health counseling and crisis assistance, health care and education, legal assistance, college preparation services, career development, housing supports, arts, sports and recreational activities, and nutritious meals – all for free and under one roof. By providing participants with our suite of integrated services, we seek to provide any motivated young person with the tools, resources, and opportunities needed to successfully transition to adulthood. \\r\\n\\r\\nAs part of the Counseling Center leadership team, the Operations Manager, Mental Health Services will manage areas of administration and operations for the Counseling Center, Psychiatry services, and Care Coordination services. The Operations Manager, Mental Health Services will be responsible for quality assurance, quality improvement, and compliance activities, and special projects for mental health services. \\r\\n\\r\\nResponsibilities: \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tOversee areas of administration and operations for the Counseling Center, including timely customer service, appointment scheduling, client registration, client outreach, and database management \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tRespond efficiently to incoming phone calls, emails, and patient portal messages, address general inquiries about services, and make appropriate referrals \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tHire, onboard, supervise and complete performance evaluations for administrative support staff, as well as volunteers and interns \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tPlan agendas and facilitate staff meetings, team huddles, board meetings, and staff training \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMaintain adequate office and program supplies, including petty cash and metro card allotments, for multiple programs within the Counseling unit. \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tManage the Counseling Center’s electronic health record, ensuring the system works with the documentation and data collection needs of the department \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tCollaborate with Revenue Cycle Director to ensure insurance verification, coding, and documentation, to support timely and accurate billing for mental health services \\r\\n\\t\\r\\n\\t\\r\\n\\tOrganize and manage quality assurance and quality improvement activities for the Counseling Center as required by New York State Office of Mental Health Article 31 (MHOTRS), including the Incident Review Committee \\r\\n\\t\\r\\n\\t\\r\\n\\tManage credentialing systems for the Counseling Center and Psychiatry; and ensuring compliance with federal and state agencies, insurance plans, funding sources and other regulatory bodies \\r\\n\\t\\r\\n\\t\\r\\n\\tSupport operations for psychiatry services including work scheduling, meetings, invoices, and contractor agreements. \\r\\n\\t\\r\\n\\t\\r\\n\\tServe as a coordinator for mental health grants, by supporting the Managing Director, Development staff and other leadership with grant proposals, reports, and funding requirements, and participate in meetings \\r\\n\\t\\r\\n\\t\\r\\n\\tCreate monthly, quarterly, and annual statistical reports for counseling, psychiatry, and collaborative care services. \\r\\n\\t\\r\\n\\t\\r\\n\\tParticipate as a member of an interdisciplinary staff in cross-departmental efforts to increase services to specific youth populations and provide appropriate support for young people \\r\\n\\t\\r\\n\\t\\r\\n\\tParticipate in special projects and perform other duties as delegated by supervisor \\r\\n\\t\\r\\n\\r\\n\\r\\nQualifications and Requirements: \\r\\n\\r\\n\\r\\n\\t\\r\\n\\tBachelor’s degree required in health care administration, social work, public administration, or related field \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMSW preferred \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tPrevious supervisory experience required \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tMinimum of 2 years of experience in administration, operations, and/or quality assurance in mental health, behavioral health, health care, or human service setting \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience in a NYSOMH Article 31 (MHOTRS) facility desired \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tKnowledge of medical billing and the NYS Medicaid systems strongly preferred \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tTech savvy and highly skilled in Microsoft Office (Outlook, Share Point, Word, Excel, PowerPoint, Teams), Zoom, and other software \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tExperience with eClinicalWorks (eCW) or another electronic health record strongly preferred \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tKnowledgeable of positive youth development principles desired \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to work independently, demonstrate sound judgment, multitask, and take initiative \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tAbility to demonstrate exceptional organizational skills and people skills \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tStrong writing, speaking and telephone communication skills \\r\\n\\t\\r\\n\\r\\n\\r\\n\\r\\n\\t\\r\\n\\tProficiency in Spanish strongly desired \\r\\n\\t\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nHours: 35 hours per week, Monday - Friday 10:00 am - 6:00 pm\\r\\n\\r\\nSalary: $65,000 - $70,000 annually \\r\\n\\r\\n \\r\\n\\r\\nMultilingual candidates are strongly encouraged to apply. Proficiency in French, Spanish, or Arabic preferred.\\r\\n\\r\\nCOVID -19 POLICY\\r\\n\\r\\nThe Door follows the CDC and NYS recommendations to prevent the spread of COVID-19. The Door requires all new hires to be vaccinated against COVID-19 unless they have a qualified exemption.\\r\\n\\r\\nWe are committed to building a diverse and inclusive community. We support a broadly diverse team who will contribute to our organization. We are an equal opportunity employer for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status, or any other category protected by federal, state, or local law.\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"THE DOOR - A CENTER OF ALTERNATIVES INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=EAD093C2F16746AB084001C2DF77D809\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"555 Broome Street\",\"addressLocality\":\"New York\",\"addressRegion\":\"NY\",\"postalCode\":10013,\"addressCountry\":\"USA\"}},\"industry\":\"Mental Health\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\"}",
"applyAvailable": true,
"educationLevel": "",
"qualifications": "",
"descriptionTitle": "Description",
"travelPercentage": "",
"jobYoutubeVideoId": "",
"legalRevisionDate": {
"date": "2025-04-07T10:32:21.000Z",
"timezone": "America/Chicago",
"timezone_type": 3
},
"secondaryLocations": [],
"primaryPhoneCountry": "US",
"primaryPhoneEnabled": true,
"qualificationsTitle": "Qualifications",
"primaryPhoneRequired": true,
"primaryPhoneNumberDoesNotExist": false
},
"preview": {
"jobId": 208418,
"isHotJob": false,
"jobTitle": "Operations Manager, Mental Health Services",
"postedOn": "",
"locations": "Main Office - 555 Broome Street - New York, NY 10013",
"remoteType": "",
"description": "Overview: The Door’s mission is to empower young adults to reach their full potential by providing comprehensive youth development services in a diver...",
"positionType": "Full Time"
},
"detail_meta": {
"url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/208418",
"http_status": 200,
"content_type": "application/json",
"response_bytes": 41671
},
"detail_errors": []
}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/8f7baecb2c4a866f2d91c7cb25ced1c3ade43bdc?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/1e08f174-70da-4232-bf60-850da0364c9fJSONGET https://api.bluedoor.sh/job-postings/v1/sources/7651b350-08a5-4335-9a4f-b98d5f1eafaeJSONGET https://api.bluedoor.sh/job-postings/v1/jobs/8f7baecb2c4a866f2d91c7cb25ced1c3ade43bdc/eventsJSON