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Phone Counselor

Aaeaa517 7a3f 46d0 B117 Dfc7046b121c 19000101 000001 · Easton, MD, US, Easton, MD · On Site · Active · $20–$24 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAaeaa517 7a3f 46d0 B117 Dfc7046b121c 19000101 000001
TitlePhone Counselor
Normalized title-
Department / team-
LocationEaston, MD, United States
Work modelOn Site
Employment typeFull Time
Salary$20–$24 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-01 / 2026-05-31
Changed / last seen2026-06-20 / 2026-06-20

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PageWhat it containsOpen
Company jobsActive postings from Aaeaa517 7a3f 46d0 B117 Dfc7046b121c 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Easton.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAaeaa517 7a3f 46d0 B117 Dfc7046b121c 19000101 000001
Source293787db-064d-4341-8859-38c9c47193c3
ATS providerADP Workforce Now Recruiting

Description

Wh o We Are : Santé Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our track record of innovation and growth reflects our ability to deliver diverse and highly individualized services. We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community. The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values. What We’re Looking For: Santé is seeking a Full - time Phone Counselor (in office) Monday to Friday, 4pm-12am to join our team in Easton, Maryland . As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities by evaluating needs, assessing risks, providing goal-directed counseling and crisis planning, and supporting clients through the crisis response system (CRS) process until discharge. What You’ll Do: Conduct lethality assessments and dispatch appropriate resources (Police, EMS and/or agency’s mobile crisis team when needed) Communicate with clients through live chat, and making follow up calls to substance abuse clients. Deescalate clients in crisis over the phone and complete environmental risk and safety assessments Develop appropriate and realistic crisis plans, to include follow up tasks depending on nature and severity of client symptoms Complete documentation in an accurate and thorough manner Educate individuals about mental health, substance abuse, and available community resources, including the agency’s services Abide by all federal, state, and local laws and regulations related to confidentiality and protected health information What We Require: Bachelor’s Degree in Counseling, Social Work, or related field of study or at least five (5) years of crisis experience What You’ll Get: Hourly Range $19.50 - 23.50 Opportunities for career growth, training and professional development. Smart, passionate, and engaged coworkers. We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive. Disclaimers: The Santé Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness . To achieve this success, it is essential that all members of our organization feel secure, welcome , and respected. All members of our organization have a responsibility to uphold these values. The Santé Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions of this job. The Santé Group participates in E-Verify.  http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf

Full job record

Job ID8f3bf6bb0b04de33b7823336cfdf44f3979d57b2
Org ID6f96b2d6-1a52-4a2c-b067-e1153a31413b
Source ID293787db-064d-4341-8859-38c9c47193c3
Board ID293787db-064d-4341-8859-38c9c47193c3
Provideradp_workforcenow
Provider Job Key577164
TitlePhone Counselor
Normalized Title—
Statusactive
Activeyes
Location TextEaston, MD, US, Easton, MD
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionMD
CityEaston
Salary Raw19.50 To 23.50 (USD) Hourly
Salary Min19.5
Salary Max23.5
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=aaeaa517-7a3f-46d0-b117-dfc7046b121c&ccId=19000101_000001&lang=en_US&type=JS&jobId=577164&jwId=9201221862912_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=aaeaa517-7a3f-46d0-b117-dfc7046b121c&ccId=19000101_000001&lang=en_US&type=JS&jobId=577164&jwId=9201221862912_1
First Seen At2026-05-31 18:25:50Z
Last Seen At2026-06-20 12:55:41Z
Last Checked At2026-06-20 12:55:41Z
Last Changed At2026-06-20 12:55:41Z
Inactive At—
Source Posted At2026-04-01 16:12:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);' id=\"isPasted\"><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Wh</span><span style=\"margin: 0px; padding: 0px;\">o We Are</span><span style=\"margin: 0px; padding: 0px;\">:</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\">Sant&eacute; Group Companies prides itself in being a leader in community-based behavioral and mental health services. Our </span><span style=\"margin: 0px; padding: 0px;\">track record</span><span style=\"margin: 0px; padding: 0px;\"> of innovation and growth reflects our ability to deliver diverse and highly individualized services. </span><span style=\"margin: 0px; padding: 0px;\">We have a passion for providing empathetic and potentially life-saving care to help individuals heal, recover, and thrive, as well as live their lives in a manner that allows them to fully integrate in the community.</span><span style=\"margin: 0px; padding: 0px;\"> </span><span style=\"margin: 0px; padding: 0px;\">The Sant&eacute; Group aspires to create an organization that places value on collaboration, innovation, creativity, and inclusiveness. To achieve this success, it is essential that all members of our organization feel secure, welcome, and respected. All members of our organization have a responsibility to uphold these values.</span>&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">What </span><span style=\"margin: 0px; padding: 0px;\">We&rsquo;re</span><span style=\"margin: 0px; padding: 0px;\"> Looking For:</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\">Sant&eacute; is seeking a <strong>Full</strong></span></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><span style=\"color: rgb(38, 35, 33);\"><strong>-</strong>time Phone Counselor (in office)<span data-teams=\"true\" id=\"isPasted\">&nbsp;Monday to Friday, 4pm-12am&nbsp;</span></span></strong></span><span style=\"font-family: arial, sans-serif; color: rgb(38, 35, 33); font-size: 14px;\">to join our team in<strong>&nbsp;Easton, Maryland</strong>. As a Phone Counselor, you will triage at-risk clients facing urgent or crisis situations requiring immediate attention via telephone or chat modalities by evaluating needs, assessing risks, providing goal-directed counseling and crisis planning, and supporting clients through the crisis response system (CRS) process until discharge.</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">What </span><span style=\"margin: 0px; padding: 0px;\">You&rsquo;ll</span><span style=\"margin: 0px; padding: 0px;\"> Do:</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\" id=\"isPasted\">Conduct lethality assessments and dispatch appropriate resources (Police, EMS and/or agency&rsquo;s mobile crisis team when needed)</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\">Communicate with clients through live chat, and making follow up calls to substance abuse clients.</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\">Deescalate clients in crisis over the phone and complete environmental risk and safety assessments</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\">Develop appropriate and realistic crisis plans, to include follow up tasks depending on nature and severity of client symptoms</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\">Complete documentation in an accurate and thorough manner</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\">Educate individuals about mental health, substance abuse, and available community resources, including the agency&rsquo;s services</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\">Abide by all federal, state, and local laws and regulations related to confidentiality and protected health information</li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">What We Require:</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\" id=\"isPasted\">Bachelor&rsquo;s Degree in Counseling, Social Work, or related field of study or at least five (5) years of crisis experience</li></ul><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">What </span><span style=\"margin: 0px; padding: 0px;\">You&rsquo;ll</span><span style=\"margin: 0px; padding: 0px;\"> Get:</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><ul style=\"list-style-type: disc;margin-left: 0px;\"><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white; font-weight: bold;\" id=\"isPasted\"><strong>Hourly Range $19.50 - 23.50</strong></li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\">Opportunities for career growth, training and professional development.</li><li style=\"margin: 0in 0in 8pt; line-height: normal; font-size: 14px; font-family: arial, sans-serif; color: rgb(38, 35, 33); background: white;\">Smart, passionate, and engaged coworkers.</li></ul><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; font-style: italic; line-height: 20.85px; font-family: arial, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\">We believe that diversity of background and experience makes for better problem-solving and collaboration, which is why we are dedicated to adding new perspectives to the team. Even more important than your resume is a positive attitude, a passion for making an impact, a personal desire to grow, and the ability to help individuals heal, recover, and thrive.</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif; font-weight: bold;\"><span style=\"margin: 0px; padding: 0px;\">Disclaimers:</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; font-style: italic; line-height: 20.85px; font-family: arial, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\">The Sant&eacute; Group aspires to create an organization that places value on collaboration, innovation, creativity, and </span><span style=\"margin: 0px; padding: 0px;\">inclusiveness</span><span style=\"margin: 0px; padding: 0px;\">. To achieve this success, it is essential that all members of our organization feel secure, </span><span style=\"margin: 0px; padding: 0px;\">welcome</span><span style=\"margin: 0px; padding: 0px;\">, and respected. All members of our organization have a responsibility to uphold these values.</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p><p style=\"margin: 0px 0px 10.6667px;padding: 0px;font-weight: normal;font-style: normal;vertical-align: baseline;background-color: transparent;color: windowtext;text-align: left;text-indent: 0px;\"><span style=\"margin: 0px; padding: 0px; font-size: 14px; font-style: italic; line-height: 20.85px; font-family: arial, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\">The Sant&eacute; Group is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Reasonable </span><span style=\"margin: 0px; padding: 0px;\">accommodation</span><span style=\"margin: 0px; padding: 0px;\"> may be made to enable individuals with disabilities to perform the</span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\"> </span></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; font-style: italic; line-height: 20.85px; font-family: arial, sans-serif;\"><span style=\"margin: 0px; padding: 0px;\">essential functions of this job. The Sant&eacute; Group </span><span style=\"margin: 0px; padding: 0px;\">participates</span><span style=\"margin: 0px; padding: 0px;\"> in E-Verify. </span></span><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><a href=\"http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf\" target=\"_blank\" rel=\"noreferrer noopener\" style=\"margin: 0px;padding: 0px;text-decoration: none;color: inherit;\"><span style=\"margin: 0px; padding: 0px; color: rgb(70, 120, 134); font-style: italic; text-decoration: underline; line-height: 20.85px;\"><span style=\"margin: 0px;padding: 0px;\">http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf</span></span></a></span><span style=\"margin: 0px; padding: 0px; font-size: 14px; line-height: 20.85px; font-family: arial, sans-serif;\">&nbsp;</span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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