Black Suit/Low Risk EP Guard

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><p data-pasted=\"true\">&nbsp;<strong><span style=\"font-size: 24px;\">Location</span></strong></p><p>Atlanta, GA (High-Rise / Luxury Residential)</p><p><strong><span style=\"font-size: 24px;\">About the Role</span></strong></p><p>As a Concierge Security Officer, you are the first impression of the property and a key part of the resident experience. This is a desk-based, hospitality-forward security role that blends white-glove service with access control, CCTV monitoring, and building policy enforcement.</p><p>You will greet residents and guests, manage visitor access, support tours and deliveries, maintain a polished lobby environment, and complete routine checks (including floors and amenity areas). The ideal candidate is reliable, professional, tech-comfortable, and communicates clearly&mdash;someone who understands that appearance, presence, and consistency matter.</p><p>________________________________________</p><p><strong><span style=\"font-size: 18px;\">Key Responsibilities</span></strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Provide a warm, polished, professional greeting to residents, guests, vendors, and tours (stand to greet when appropriate).</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Serve as the front desk point of contact while maintaining a calm, security-minded presence.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Manage access control procedures: verify visitors, confirm authorization, and follow sign-in protocols.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Support key/FOB accountability processes (example: collecting ID and contact details when required to prevent FOB loss).</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Monitor CCTV cameras and communicate clearly to onsite team members as needed (e.g., directing staff to locations within the building).</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Maintain accurate daily logs and documentation (visitor logs, incident notes, shift handoff notes).</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Conduct routine checks of the property as assigned (example: floor checks, ensuring pool/amenity areas close on time, and addressing resident compliance respectfully).</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Escalate concerns, incidents, or policy issues promptly through the proper chain of command.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Maintain an orderly, discreet, upscale lobby environment aligned with luxury service expectations.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Uphold confidentiality and professionalism when handling resident matters.</p><p>________________________________________</p><p><strong><span style=\"font-size: 18px;\">Minimum Qualifications</span></strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>1+ year experience in a concierge, front desk, hospitality, or customer-facing role or a security role with strong customer service responsibilities.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Strong verbal communication (clear, professional tone; able to greet confidently and de-escalate respectfully).</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Reliable attendance and punctuality&mdash;this role requires consistent coverage.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Comfortable using technology: basic computer/tablet use and ability to learn CCTV/access systems.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ability to follow SOPs and post orders with consistency and attention to detail.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Ability to sit and stand periodically and perform light walking checks around the property.</p><p>________________________________________</p><p><strong><span style=\"font-size: 18px;\">Preferred Qualifications</span></strong></p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Experience in luxury residential, high-rise, corporate lobby, hotel, or concierge-style security environments.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Familiarity with visitor management systems, access control procedures, and professional reporting/log writing.</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Prior CCTV monitoring experience.</p><p>________________________________________</p><p><strong><span style=\"font-size: 18px;\">Professional Appearance Standards (Concierge Environment)</span></strong></p><p>This is a high-visibility role. Candidates must be able to meet grooming and presentation expectations, including:</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Professional, business-appropriate appearance at all times</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>No facial tattoos; facial piercings must be minimal and professional (site-specific guidance will be provided)</p><p>&bull;<span style=\"white-space:pre;\">&nbsp; &nbsp;&nbsp;</span>Natural makeup tones; nails must be neat and not excessively long; no loud/fluorescent colors</p><p>(Final standards may vary slightly by site; the property sets the tone and we align.)</p><p>________________________________________</p><p><strong><span style=\"font-size: 18px;\">Schedule</span></strong></p><p><strong>1st, 2nd, and/or 3rd shift</strong> (site needs vary)<br><strong>Weekend availability may be required</strong> depending on coverage.</p><p>________________________________________</p><p><strong><span style=\"font-size: 18px;\">Pay</span></strong></p><p><strong>$19&ndash;$22/hour</strong> (based on experience and site assignment)</p><p>________________________________________</p><p><strong><span style=\"font-size: 18px;\">Why Hawque Protection Group</span></strong></p><p>HPG<strong>&nbsp;delivers hospitality-driven security</strong>&mdash;professional, calm, and client-focused. Our Concierge Division is designed for properties that require elevated presence, consistent service, and strong communication.</p><p>________________________________________</p><p><strong><span style=\"font-size: 18px;\">Equal Opportunity Statement</span></strong></p><p>Hawque Protection Group is an Equal Opportunity Employer. We evaluate all applicants based on qualifications, experience, and role fit.</p><p>________________________________________</p><p><br></p></div></div></div></div></div></div></div></div></div></div></div>\n<br/>1st and 2nd shift",
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