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Home › Companies › 77d040d9 Afa5 44d0 B712 2aa98296db42 19000101 000001 › Member Service Field Office Rep Bilingual

Member Service Field Office Rep Bilingual

77d040d9 Afa5 44d0 B712 2aa98296db42 19000101 000001 · White Plains, NY, US, White Plains, NY · Active · $60,035–$60,035 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company77d040d9 Afa5 44d0 B712 2aa98296db42 19000101 000001
TitleMember Service Field Office Rep Bilingual
Normalized title-
Department / team-
LocationWhite Plains, NY, United States
Work model-
Employment typeFull Time
Salary$60,035–$60,035 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-18 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in White Plains.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company77d040d9 Afa5 44d0 B712 2aa98296db42 19000101 000001
Source7d40080d-a04b-49ab-9193-90891fd41e41
ATS providerADP Workforce Now Recruiting

Description

Job Code 789B Department Name Member Services Reports To Supervisor, Member Services FLSA Status Non Exempt Union Code 53A Management No About Us: Building Services 32BJ Benefit Funds (“the Funds”) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues. The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people. For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&O, Azure, AWS, SQL, Snowflake, QlikView, and more. Please take a moment to watch our video to learn more about our culture and contributions to our members: youtu.be/hYNdMGLn19A Job Summary: Under the supervision of the MS Supervisor, works as a benefit representative for Member Service to assist participants with information for all the benefits offered by the Fund. Stationed in a Field Office. Essential Duties and Responsibilities: Collecting and analyzing data/information/correspondence to resolve a problem in real-time, at high volume standards. Provide customer service to participants to resolve eligibility or Fund benefit issues. Educate participants about their Fund benefits through phone and walk-in interactions. Displayed expertise in all Funds (Health, Pension, Legal, Training Fund). Exhibit proficiency in all benefits (Empire-Health benefits including: Dental-Vision-RX-Eligibility-Mental Health-Pension-SRSP-Disability-COBRA-etc.). Handling of inquiries through vendors, Optical, Pharmacy, and Employee Assistance. Ability to handle escalated member issues on the telephone or face to face. Follow-up to completion (member notification whether verbal or in writing) complex issues, whatever the issue (i.e. pension, claim, etc.). Includes analyzing and interpreting related correspondence for Members. Proven proficiency in eligibility process, as well as all Benefit Systems, Pension & SRSP Processes, and Health. Representatives analyze and interpret customer phone, verbal, and/or written inquiries. Ongoing management of own inventory of work accumulated through Participant interactions/inquiries. Operating computers with multiple information screens to research and resolve customer inquiries online. Ability to effectively communicate with the Union, Employers, Building Representatives, and Shop Stewards as well as Fund agencies, in order to resolve and coordinate Member issues and processes. Identify problems with participant interaction and provide examples to management. Ability to effectively communicate to Participants, including proficient handling of difficult communications and irate people. Perform other functions and administrative duties as necessary or as assigned by Management. Facilitate and attend Member and Employer Benefit Training seminars, membership meetings, field site visits, and Brigades on a voluntary overtime basis. Qualifications (Competencies): Spent at least one year as a bilingual Member Service Representative with a proven track record of outstanding performance as a Member Service Representative. The candidate must also not have any disciplinary actions in regards to work performance or attendance and punctuality. Also, to perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Detailed knowledge of benefits as displayed through Participant handling via utilizing Empire, all Member data and processing systems, CRM, and member contact documenting tracking tools. Ability to prioritize work and meet deadlines. A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, and Windows applications. Typing 40+ words per minute. Strong analytical, problem solving, and decision-making skills. Excellent organizational and prioritizing skills. Strong ability to multitask using oral, visual, and tactile senses simultaneously. Flexibility with work schedule. Soft Skills (Interpersonal Skills): Strong oral and written interpersonal skills. Demonstrated customer service orientation. Ability to effectively operate in a fast-paced work environment. Excellent listening skills. Detail-oriented with excellent organization and communication skills. Experience working directly with customers. Outstanding work ethic and employment record (including attendance and punctuality). Education: High School diploma, College a plus, Call Center experience or Health Care Customer Service background is a plus. Language Skills: Read, write and understand Spanish and English. Additional language abilities are a plus. Reasoning Ability: Above average. Certificates, Licenses, Registrations: None Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions. Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling Over 2/3 of the time: Talking or Hearing 100% of the time: Using Hands Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. 1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.

Full job record

Job ID8ed18e630a6f79f09904928e26da04e7b280b3dd
Org ID3cb7a633-d4f6-4bb0-a36e-e53d3b082376
Source ID7d40080d-a04b-49ab-9193-90891fd41e41
Board ID7d40080d-a04b-49ab-9193-90891fd41e41
Provideradp_workforcenow
Provider Job Key580692
TitleMember Service Field Office Rep Bilingual
Normalized Title—
Statusactive
Activeyes
Location TextWhite Plains, NY, US, White Plains, NY
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionNY
CityWhite Plains
Salary Raw60035.19 To 60035.19 (USD) Annually
Salary Min60,035.19
Salary Max60,035.19
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=77d040d9-afa5-44d0-b712-2aa98296db42&ccId=19000101_000001&lang=en_US&type=JS&jobId=580692&jwId=9201986692732_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=77d040d9-afa5-44d0-b712-2aa98296db42&ccId=19000101_000001&lang=en_US&type=JS&jobId=580692&jwId=9201986692732_1
First Seen At2026-05-31 18:39:35Z
Last Seen At2026-06-06 12:51:17Z
Last Checked At2026-06-06 12:51:17Z
Last Changed At2026-06-06 12:51:17Z
Inactive At—
Source Posted At2026-05-18 14:31:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=77d040d9-afa5-44d0-b712-2aa98296db42|19000101_000001/date=2026-06-06/2026-06-06T12-51-16-335Z-35d7d2107576882d649294165ae81429115741616349e8e422408f7e8dc73197.json
Event Fields
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}
Parsed Structured
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  "salary_period": "year",
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  "salary_currency": "USD"
}
Extensions
{}
Native Structured
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    "requisitionDescription": "<div><div><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style=\"font-size:0pt;\">&nbsp;</span></strong></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100.0%;border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"border: 1pt solid lightgrey;padding: 0in 5.4pt;vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"width:100.0%;border-collapse:collapse;border:none;\"><tbody><tr><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Job Code<br></span></strong><strong><span style='font-size:17px;font-family:\"Arial\",sans-serif;'>789B</span></strong></p></td><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Department Name<br></span></strong><strong><span style='font-size:17px;font-family:\"Arial\",sans-serif;'>Member Services</span></strong></p></td><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Reports To<br></span></strong><strong><span style='font-size:17px;font-family:\"Arial\",sans-serif;'>Supervisor, Member Services</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>FLSA Status<br></span></strong><strong><span style='font-size:17px;font-family:\"Arial\",sans-serif;'>Non Exempt</span></strong></p></td><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt 0in; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Union Code<br></span></strong><strong><span style='font-size:17px;font-family:\"Arial\",sans-serif;'>53A</span></strong></p></td><td valign=\"top\" style=\"width: 33.3333%; border: none; padding: 10pt 5.4pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-size:13px;font-family:\"Arial\",sans-serif;'>Management<br></span></strong><strong><span style='font-size:17px;font-family:\"Arial\",sans-serif;'>No</span></strong></p></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>About Us:</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Building Services 32BJ Benefit Funds (&ldquo;the Funds&rdquo;) is the umbrella organization responsible for administering Health, Pension, Retirement Savings, Training, and Legal Services benefits to over 100,000 SEIU 32BJ members. Our mission is to make significant contributions to the lives of our members by providing high quality benefits and services. Through our commitment, we embody five core values: Flexibility, Initiative, Respect, Sustainability, and Teamwork (FIRST). By following our core values, employees are open to different and new ways of doing things, take active steps to improve the organization, create an environment of trust and respect, approach their work with the intent of a positive outcome, and work collaboratively with colleagues.</span></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>The Funds oversees and manages $9 billion of dollars in assets, which are made up of many, varied and complex funds. The dollars come from a number of sources, including the property owners who pay into the funds on behalf of their employees, and as such, requires those who oversee and manage the money to be highly skilled financial management people.</span></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>For 2025 and beyond, 32BJ Benefit Funds will continue to drive innovation, equity, and technology insights to further help the lives of our hard-working members and their families. We use cutting edge technology such as: M365, Dynamics 365 CRM, Dynamics 365 F&amp;O, Azure, AWS, SQL, Snowflake, QlikView, and more.</span></p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;</p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Please take a moment to watch our video to learn more about our culture and contributions to our members:&nbsp;</span><a href=\"https://www.youtube.com/watch?v=hYNdMGLn19A\" target=\"_blank\"><span style='font-family:\"Arial\",sans-serif;color:windowtext;text-decoration:none;'>youtu.be/hYNdMGLn19A</span></a></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Job Summary:</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Under the supervision of the MS Supervisor, works as a benefit representative for Member Service to assist participants with information for all the benefits offered by the Fund. Stationed in a Field Office.</span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Essential Duties and Responsibilities:</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Collecting and analyzing data/information/correspondence to resolve a problem in real-time, at high volume standards.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Provide customer service to participants to resolve eligibility or Fund benefit issues.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Educate participants about their Fund benefits through phone and walk-in interactions.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Displayed expertise in all Funds (Health, Pension, Legal, Training Fund).</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Exhibit proficiency in all benefits (Empire-Health benefits including: Dental-Vision-RX-Eligibility-Mental Health-Pension-SRSP-Disability-COBRA-etc.).</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Handling of inquiries through vendors, Optical, Pharmacy, and Employee Assistance.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Ability to handle escalated member issues on the telephone or face to face.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Follow-up to completion (member notification whether verbal or in writing) complex issues, whatever the issue (i.e. pension, claim, etc.). Includes analyzing and interpreting related correspondence for Members.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Proven proficiency in eligibility process, as well as all Benefit Systems, Pension &amp; SRSP Processes, and Health.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Representatives analyze and interpret customer phone, verbal, and/or written inquiries.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Ongoing management of own inventory of work accumulated through Participant interactions/inquiries.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Operating computers with multiple information screens to research and resolve customer inquiries online.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Ability to effectively communicate with the Union, Employers, Building Representatives, and Shop Stewards as well as Fund agencies, in order to resolve and coordinate Member issues and processes.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Identify problems with participant interaction and provide examples to management.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Ability to effectively communicate to Participants, including proficient handling of difficult communications and irate people.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Perform other functions and administrative duties as necessary or as assigned by Management.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Facilitate and attend Member and Employer Benefit Training seminars, membership meetings, field site visits, and Brigades on a voluntary overtime basis.</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Qualifications (Competencies):</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Spent at least one year as a bilingual Member Service Representative with a proven track record of outstanding performance as a Member Service Representative. The candidate must also not have any disciplinary actions in regards to work performance or attendance and punctuality. Also, to perform the job satisfactorily, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Detailed knowledge of benefits as displayed through Participant handling via utilizing Empire, all Member data and processing systems, CRM, and member contact documenting tracking tools.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Ability to prioritize work and meet deadlines.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>A demonstrated capability to manipulate and use multiple software programs and macros simultaneously including Excel, Microsoft Word, and Windows applications.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Typing 40+ words per minute.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Strong analytical, problem solving, and decision-making skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Excellent organizational and prioritizing skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Strong ability to multitask using oral, visual, and tactile senses simultaneously.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Flexibility with work schedule.</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Soft Skills (Interpersonal Skills):</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Strong oral and written interpersonal skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Demonstrated customer service orientation.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Ability to effectively operate in a fast-paced work environment.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Excellent listening skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Detail-oriented with excellent organization and communication skills.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Experience working directly with customers.</span></li></ul></div></td></tr><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Outstanding work ethic and employment record (including attendance and punctuality).</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Education:</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>High School diploma, College a plus, Call Center experience or Health Care Customer Service background is a plus.</span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Language Skills:</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;'>Read, write and understand Spanish and English. Additional language abilities are a plus.</span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Reasoning Ability:</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:#212529;background:white;'>Above average.</span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\" class=\"fr-selection-handle-hover\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Certificates, Licenses, Registrations:</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:#212529;'>None</span></p></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Physical Demands:<br></span></strong><span style='font-family:\"Arial\",sans-serif;color:black;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.&nbsp;</span></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals to perform the essential functions.</span></p><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>Under 1/3 of the time: Standing, Walking, Climbing or Balancing, Stooping, Kneeling, Crouching, or Crawling</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>Over 2/3 of the time: Talking or Hearing</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>100% of the time: Using Hands</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style=\"font-size:19px;\">&nbsp;</span></p><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: 1pt solid lightgrey; background: rgb(240, 241, 241); padding: 7pt 5pt; vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><strong><span style='font-family:\"Arial\",sans-serif;color:black;'>Work Environment:</span></strong></p></td></tr><tr><td valign=\"top\" style=\"width: 100%; border-right: 1pt solid lightgrey; border-bottom: 1pt solid lightgrey; border-left: 1pt solid lightgrey; border-image: initial; border-top: none; padding: 10pt 8pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%; border: none; padding: 0in 5.4pt; vertical-align: top;\"><table border=\"1\" cellspacing=\"0\" cellpadding=\"0\" width=\"100%\" style=\"border-collapse: collapse; border: none; width: 100%;\"><tbody><tr><td valign=\"top\" style=\"width: 100%;border: none;padding: 0in 5.4pt;vertical-align: top;\"><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.</span></p><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Arial\",sans-serif;color:black;'>1/3 to 2/3 of the time: Work near moving or mechanical parts, exposure to radiation, moderate noise.</span></li></ul></div></td></tr></tbody></table></td></tr></tbody></table></td></tr></tbody></table><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'>&nbsp;</p></div></div>\n",
    "sponsoredVisaTypeCodes": []
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  "list_job": {
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    "itemID": "9201986692732_1",
    "postDate": "2026-05-18T10:31:00.000-04:00",
    "payGradeRange": {
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          "codeValue": "RANGE",
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          "dateValue": "2026-05-18T10:31Z"
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          "dateValue": "2026-06-06T08:51Z"
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            "codeValue": "GuidelineOid"
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        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
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        {
          "nameCode": {
            "codeValue": "HomeDepartment"
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          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
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          "stringValue": "Full Time"
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          "nameCode": {
            "codeValue": "SalaryRange"
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          "stringValue": "60035.19 To 60035.19 (USD) Annually"
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            "codeValue": "IsSassDlReqForExtPostFlag"
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          "nameCode": {
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    },
    "requisitionTitle": "Member Service Field Office Rep Bilingual",
    "clientRequisitionID": "1995",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "White Plains",
          "postalCode": "10601",
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            "codeValue": "NY"
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        "nameCode": {
          "shortName": " White Plains, NY, US"
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  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/580692?cid=77d040d9-afa5-44d0-b712-2aa98296db42&ccId=19000101_000001&lang=en_US&locale=en_US",
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}
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