Site Director, 3PL Future Opportunities

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    "title": "Site Director, 3PL Future Opportunities",
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    "jobReqId": "R-102397",
    "location": "Columbus-OH Fulfillment Center",
    "postedOn": "Posted 4 Days Ago",
    "timeType": "Full time",
    "startDate": "2026-06-02",
    "externalUrl": "https://wd1.myworkdaysite.com/recruiting/cart/Cart/job/Columbus-OH-Fulfillment-Center/Site-Director--3PL-Future-Opportunities_R-102397",
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    "jobDescription": "<p><u><b>Job Description:</b></u></p><p></p><p><b>Apply here to be considered for a FUTURE opening</b></p><div><div><div><div><div><div><div><div><p><br />Our Talent Acquisition team will be reviewing applicants from this posting to determine if your skills and experience align with the Site Director of Operations role.  This review is for future hiring.<br /><br />If you are identified as a potential fit, one of our recruiters will reach out to set up a call to discuss our future opportunity.<br /><br /><b><span>Who We Are:</span></b><span> </span></p></div></div></div></div></div></div></div><div><p><span><span>We’re</span><span> Cart.com, one of the fastest growing commerce enablement companies in the world. We provide the digital and physical infrastructure that empowers thousands of leading B2C, B2B and public sector organizations to unify commerce operations from product discovery to product delivery.</span></span><span> </span></p></div><div><p><span><span> </span></span><span> </span></p></div><div><p><span><span>We’re</span><span> building toward a world where commerce has no bounds. Our enterprise-grade software, </span><span>services</span><span> and </span><span>logistics</span><span> infrastructure, including our own network of omnichannel fulfillment and distribution centers, enable merchants to navigate an increasingly complex operating landscape and drive efficient growth.</span></span><span> </span></p></div><div><p><span><span> </span></span><span> </span></p></div><div><p><span><span>Our goal is to be the global backbone of commerce. To achieve it, </span><span>we’re</span><span> looking for entrepreneurial, </span><span>innovative</span><span> and determined teammates who are eager to help our growing base of customers simplify their commerce operations and seamlessly reach their own customers, wherever they are. </span><span>Sound</span><span> like you? </span><span>We’d</span><span> love to hear from you.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Cart.com Fast Facts:</span></b><span> </span></p></div><div><ul><li><p><span><span>6,000&#43; customers worldwide</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>1,600&#43; employees globally</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>17 warehouses nationwide, totaling over </span><span>10 million square feet</span><span> of space</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Headquartered in Houston, TX with international offices in Mexico and Poland</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Our values:</span></b><span> </span></p></div><div><p><span><span>Cart.com is building a company that is committed to living out these 6 core values:</span></span><span> </span></p></div><div><ul><li><p><b><span>Be brand obsessed:</span></b><span><span> Our lives are shaped by the brands we interact with daily. We obsess over the brands we serve, and about the things they care about.</span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Think beyond the box:</span></b><span><span> “We’ve always done it that way” is not a phrase uttered often at our office. We create creative solutions to complex problems.</span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Don’t</span><span> give up:</span></b><span><span> We learn from our challenges and see them for what they are; great building blocks to an amazing brand story.</span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Speak up: </span></b><span><span>We communicate clearly and directly because we care deeply. Communication is the bedrock of our community.</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><b><span>Work together:</span></b><span><span> </span><span>We’ve</span><span> built a team that prides itself on diversity of thought and background. Collaboration is better </span><span>with</span><span> contrast.</span></span><span> </span></p></li></ul></div><div><ul><li><p><b><span>Remember to be human:</span></b><span><span> We work hard, but we leave room for the people, </span><span>places</span><span> and things that we love.</span></span><span> </span></p></li></ul></div><div><p><span><span> </span></span><br /><i><span>This position is open to applicants or individuals who </span><span>are </span><span>located</span><span> in</span><span> or around Columbus,OH</span><span> and is </span><span>a</span><span> Onsite role</span></i><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>The Role:</span></b><b><span>  </span></b><span> </span></p></div></div><div><p><span><span>The main goal of the Site Director is to Lead and direct Site Leadership, and team to achieve key goals and </span><span>objectives</span><span> that drive long term growth for the organization. The Director will have leadership responsibilities over a </span><span>fulfillment center</span><span> including full P&amp;L responsibility.  </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><span><span>In this role, you will drive team execution of the defined operational plans, </span><span>owns</span><span> fulfillment client P&amp;Ls, deliver client satisfaction and financials (EBIT), and </span><span>be responsible for</span><span> growing and developing future talent.</span><span> </span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>What </span><span>You’ll</span><span> Do:</span></b><span> </span></p></div><div><div><ul><li><p><span><span>Manage yearly budget and own monthly P&amp;L for assigned </span><span>site</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop Operations Managers and Managers; Develop talent and site succession </span><span>plans</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Own operational standardization and continuous improvement </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Develop and manage key client relationships at the operations level e.g., </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Director and Manager of Supply Chain Drive </span><span>high levels</span><span> of client Satisfaction and employee Engagement Act as &#34;trouble shooter&#34; for any hot spots that occur from time to </span><span>time</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Oversee all client implementations/upgrades/extensions from a strategic view and ensure seamless integration into the </span><span>operation</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Build a culture of continuous improvement through execution of Operating Model Drive safety, policy, and procedure </span><span>adherence</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Provide direction and support </span><span>to</span><span> direct reports. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Coach to ensure career development, productivity and quality </span><span>objectives</span><span> are consistently </span><span>achieved</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Maintain a working knowledge of all operational processes Interact with senior management while providing updates and solutions on issues about business </span><span>impact</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Engage with broader team for support to site operations </span></span><span> </span></p></li></ul></div></div><div><p><span> </span></p></div><div><p><b><span>Who You Are:</span></b><span> </span></p></div><div><div><ul><li><p><span><span> </span><span>Player/Coach - weighted towards coaching Anticipate issues and course correct to </span><span>avoid</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Support your leadership team on finding solutions to operational challenges as client needs evolve Identify opportunities to standardize to drive efficiency and lead the </span><span>partnership</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>High Financial Acumen </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Strong communication</span><span> and presentation skills </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Sense of urgency to </span><span>identify</span><span> and rally teams to address </span><span>issues</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Problem solving thought process Lean thinker, continuous improvement </span><span>leader</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Ability to plan, direct and implement site operations to meet planned KPIs and SLAs </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Organizational agility and good influencing skills </span></span><span> </span></p></li></ul></div></div><div><p><span> </span></p></div><div><p><b><span>What </span><span>You’ve</span><span> Don</span><span>e</span><span>:</span></b><span> </span></p></div><div><div><ul><li><p><span><span>7</span><span>&#43;</span><span> years of progressive Operations experience </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>* </span><span>Financial/Cost Management and ownership via budget building – $30-$75M in revenue scope</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience leading culture improvements and/or transformation </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Experience in Lean and Continuous Improvement </span><span>methodology</span><span> </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Proactive</span><span>, numbers driven </span><span>and </span><span>a</span><span> </span><span>anticipated</span><span> planner </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Business Leadership </span><span>Development experience</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Managing a 3PL fulfillment operation</span><span>, </span><span>ideally in ecommerce, direct to consumer, business to consumer (D2C/B2C) </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>* </span><span>Wholesale fulfillment experience</span></span><span> </span></p></li></ul></div></div><div><p><span> </span></p></div><div><p><b><span>Top Candidates will also have</span><span>: </span></b><span> </span></p></div><div><div><ul><li><p><span><span>Fast </span><span>paced, high volume, multi-client, unit-pick fulfillment center environment </span><span>experience</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Knowledge of Warehouse Management Systems (ideally, Manhattan WMS and Pyramid WCS). </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Success during traditional holiday ‘peak’ ecommerce </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Culture of improvement or transformation with continuous improvement experience. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Bachelors</span><span> Degree</span></span><span> </span></p></li></ul></div></div><div><p><span> </span></p></div><div><p><b><span>Physical Demands &amp; Working Conditions:  </span></b><span> </span></p></div><div><div><ul><li><p><span><span>Able to lift 25&#43; </span><span>lbs</span><span> </span></span><span> </span></p></li></ul></div></div><div><p><span><span> </span></span></p></div><div><p><span><span>Currently, Cart.com does not intend to hire candidates who will need, now or in the future, Cart.com sponsorship through any non-immigrant visa category such as the H-1B, H-1B1, E-3, O-1, or TN.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><u><span>All hiring is contingent on eligibility to work in the United States. We are unable to sponsor or transfer visas for applicants.</span></u><span> </span></p></div><div><p><span> </span></p></div><p></p><p>Cart.com<span> is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.</span></p>",
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