Referral Coordinator (2084)

{
  "content_hash": "5f5ced3239744c13c9e1da19cc63cea64655e1151027bd0ac5e5fcf59328de90",
  "source_hash": "6bbe192ed999bc7f6ea2058e7bcc68fd861a630b67c6b4591d83f277f14fac04",
  "last_changed_at": "2026-06-03T10:09:57.468Z",
  "active_status": "deleted"
}

{
  "language": "en",
  "location": {
    "raw": "CVBC - RPM - Irving - Irving, TX 75062; 106 Decker Court, Suite 110, Irving, TX, 75062, USA",
    "city": "Irving",
    "region": "TX",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-01T10:12:59.727Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "CVBC - RPM - Irving - Irving, TX 75062; 106 Decker Court, Suite 110, Irving, TX, 75062, USA",
      "city": "Irving",
      "region": "TX",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "detail": {
    "city": "Irving",
    "jobId": 48567,
    "level": "",
    "endDate": "",
    "legalId": 307,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Referral Coordinator (2084)",
    "location": "CVBC - RPM - Irving - Irving, TX 75062",
    "startDate": "",
    "clientCode": "17B34",
    "remoteType": "",
    "description": "<h1 style=\"margin-left:48px\"><span style=\"font-size:16px\"><span style=\"color:#000000\"><span style=\"font-family:Tahoma,Geneva,sans-serif\"><span style=\"background-color:white\">US Heart and Vascular is seeking a full time </span>Intake &amp; Referral Coordinator<span style=\"background-color:white\"> to support the success of the Cardiovascular Value-Based Care (VBC) program at our call center in Irving TX.</span></span></span></span></h1>\r\n\r\n<h1 style=\"margin-left:48px\"><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\"><span style=\"background-color:white\"><strong>Position Summary</strong>: </span></span></span></span></h1>\r\n\r\n<h1 style=\"margin-left:48px\"><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\"><span style=\"background-color:white\">This position ensures that all new patient referrals, transitions of care, and program intakes are processed efficiently, accurately, and in alignment with program goals. The coordinator serves as the first point of contact for patients referred into cardiovascular care management and works closely with the clinical team (RNs, LPNs, Social Workers, and MAs) to streamline enrollment, communication, and follow-up.</span></span></span></span></h1>\r\n\r\n<p style=\"margin-left:40px\"><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\"><strong><span style=\"background-color:white\">Responsibilities:</span></strong></span></span></span></p>\r\n\r\n<ul style=\"margin-left:40px\">\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Receive, review, and process cardiovascular patient referrals (internal and external) for program eligibility.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Verify insurance, benefits, and VBC participation requirements.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Maintain accurate and timely referral logs and dashboards for tracking.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Ensure smooth handoffs from cardiologists, primary care providers, and hospital discharge planners.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Support the RN Lead by flagging high-risk referrals</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Route referrals to appropriate care team members (RN, LPN, SW, or MA) based on patient needs.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Coordinate with Social Workers for patients requiring community resources or SDOH support.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Follow up with patients who have not responded to outreach efforts, using phone, portal messaging, or mail.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Document all referral and intake activities within the EMR/EHR accurately and promptly.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Support reporting on referral volume, conversion rates, and enrollment outcomes.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Assist the Operations Manager with intake-related performance metrics tied to VBC contracts (e.g., outreach-to-enrollment ratios, time-to-contact).</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Work closely with RN Manager, Operations Manager, and frontline staff to ensure referral pipelines remain clear and efficient.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Participate in team huddles to review pending referrals, barriers to enrollment, and patient engagement challenges.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Provide feedback from patients and referring providers to improve workflows and communication.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:39px\"><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\"><strong>Knowledge, Skills, and Abilities Required:</strong></span></span></span></p>\r\n\r\n<ul style=\"margin-left:40px\">\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Knowledge of Healthcare &amp; VBC: Understanding of cardiovascular conditions (HF, CAD, HTN, AFib), referral workflows, and the goals of value-based care models.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Communication Skills: Strong verbal and written skills with ability to explain care program details clearly to patients and providers.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Organizational Skills: Ability to manage high volumes of referrals, track multiple patients, and prioritize follow-up in a fast-paced environment.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Technical Proficiency: Skilled in EHR/EMR platforms, Microsoft Office/Teams, and basic data entry/reporting.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Problem-Solving Ability: Capable of identifying barriers to enrollment and collaborating with the care team to resolve them.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Team Collaboration: Works well within an interdisciplinary team, balancing clinical guidance from the RN Manager and operational oversight from the Operations Manager.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Adaptability: Flexible and able to adjust to evolving workflows, quality metrics, and program goals.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Prior experience in healthcare coordination, referrals, or medical office administration required.</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\">Experience in care management, population health, or value-based care programs is a plus.</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:39px\"><span style=\"color:#000000\"><span style=\"font-size:16px\"><strong>About Dallas/Fort Worth, TX:</strong></span></span></p>\r\n\r\n<p style=\"margin-left:40px\"><span style=\"color:#000000\"><span style=\"font-size:16px\"><span style=\"font-family:Tahoma,Geneva,sans-serif\"><span style=\"background-color:white\">Dallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.</span></span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h1 style=\"margin-left:48px\">&nbsp;</h1>\r\n\r\n<p>&nbsp;</p>\r\n",
    "jobCategory": "Other Positions",
    "salaryRange": "",
    "socialMedia": {
      "xLink": {
        "text": "Us%2520Heart%2520%2526%2520Vascular%2520Job%2520Opportunity%2520Referral%2520Coordinator%2520%25282084%2529"
      },
      "emailLink": {
        "subject": "Us%20Heart%20%26%20Vascular%20Job%20Opportunity%20Referral%20Coordinator%20%282084%29",
        "summary": "US%20Heart%20and%20Vascular%20is%20seeking%20a%20full%20time%20Intake%20%26%20Referral%20Coordinator%20to%20support%20the%20success%20of%20the%20Cardiovascular%20Value-Based%20Care%20%28VBC%29%20program%20at%20our%20call%20center%20in%20Irving%20TX.%0D%0A%0D%0APosition%20Summary%3A%20%0D%0A%0D%0AThis%20position%20ensures%20that%20all%20new%20patient%20referrals%2C%20transitions%20of%20care%2C%20and%20program%20intakes%20are%20processed%20efficiently%2C%20accurately%2C%20and%20in%20alignment%20with%20program%20goals.%20The%20coordinator%20serves%20as%20the%20first%20point%20of%20contact%20for%20patients%20referred%20into%20cardiovascular%20care%20management%20and%20works%20closely%20with%20the%20clinical%20team%20%28RNs%2C%20LPNs%2C%20Social%20Workers%2C%20and%20MAs%29%20to%20streamline%20enrollment%2C%20communication%2C%20and%20follow-up.%0D%0A%0D%0AResponsibilities%3A%0D%0A%0D%0A%0D%0A%09Receive%2C%20review%2C%20and%20process%20cardiovascular%20patient%20referrals%20%28internal%20and%20external%29%20for%20program%20eligibility.%0D%0A%09Verify%20insurance%2C%20benefits%2C%20and%20VBC%20participation%20requirements.%0D%0A%09Maintain%20accurate%20and%20timely%20referral%20logs%20and%20dashboards%20for%20tracking.%0D%0A%09Ensure%20smooth%20handoffs%20from%20cardiologists%2C%20primary%20care%20providers%2C%20and%20hospital%20discharge%20planners...."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Referral Coordinator (2084)\",\"identifier\":\"J17B3448567\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/7E8D9DFD9E3FECEBCE00DBDC533FC016/jobs/48567\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=7E8D9DFD9E3FECEBCE00DBDC533FC016\",\"datePosted\":\"2026-03-03\",\"description\":\"Job DetailsJob Location: CVBC - RPM - Irving - Irving, TX 75062Position Type: Full TimeEducation Level: High School Diploma/GEDJob Category: Other PositionsUS Heart and Vascular is seeking a full time Intake &amp; Referral Coordinator to support the success of the Cardiovascular Value-Based Care (VBC) program at our call center in Irving TX.\\r\\n\\r\\nPosition Summary: \\r\\n\\r\\nThis position ensures that all new patient referrals, transitions of care, and program intakes are processed efficiently, accurately, and in alignment with program goals. The coordinator serves as the first point of contact for patients referred into cardiovascular care management and works closely with the clinical team (RNs, LPNs, Social Workers, and MAs) to streamline enrollment, communication, and follow-up.\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n\\r\\n\\tReceive, review, and process cardiovascular patient referrals (internal and external) for program eligibility.\\r\\n\\tVerify insurance, benefits, and VBC participation requirements.\\r\\n\\tMaintain accurate and timely referral logs and dashboards for tracking.\\r\\n\\tEnsure smooth handoffs from cardiologists, primary care providers, and hospital discharge planners.\\r\\n\\tSupport the RN Lead by flagging high-risk referrals\\r\\n\\tRoute referrals to appropriate care team members (RN, LPN, SW, or MA) based on patient needs.\\r\\n\\tCoordinate with Social Workers for patients requiring community resources or SDOH support.\\r\\n\\tFollow up with patients who have not responded to outreach efforts, using phone, portal messaging, or mail.\\r\\n\\tDocument all referral and intake activities within the EMR/EHR accurately and promptly.\\r\\n\\tSupport reporting on referral volume, conversion rates, and enrollment outcomes.\\r\\n\\tAssist the Operations Manager with intake-related performance metrics tied to VBC contracts (e.g., outreach-to-enrollment ratios, time-to-contact).\\r\\n\\tWork closely with RN Manager, Operations Manager, and frontline staff to ensure referral pipelines remain clear and efficient.\\r\\n\\tParticipate in team huddles to review pending referrals, barriers to enrollment, and patient engagement challenges.\\r\\n\\tProvide feedback from patients and referring providers to improve workflows and communication.\\r\\n\\r\\n\\r\\nKnowledge, Skills, and Abilities Required:\\r\\n\\r\\n\\r\\n\\tKnowledge of Healthcare &amp; VBC: Understanding of cardiovascular conditions (HF, CAD, HTN, AFib), referral workflows, and the goals of value-based care models.\\r\\n\\tCommunication Skills: Strong verbal and written skills with ability to explain care program details clearly to patients and providers.\\r\\n\\tOrganizational Skills: Ability to manage high volumes of referrals, track multiple patients, and prioritize follow-up in a fast-paced environment.\\r\\n\\tTechnical Proficiency: Skilled in EHR/EMR platforms, Microsoft Office/Teams, and basic data entry/reporting.\\r\\n\\tProblem-Solving Ability: Capable of identifying barriers to enrollment and collaborating with the care team to resolve them.\\r\\n\\tTeam Collaboration: Works well within an interdisciplinary team, balancing clinical guidance from the RN Manager and operational oversight from the Operations Manager.\\r\\n\\tAdaptability: Flexible and able to adjust to evolving workflows, quality metrics, and program goals.\\r\\n\\tPrior experience in healthcare coordination, referrals, or medical office administration required.\\r\\n\\tExperience in care management, population health, or value-based care programs is a plus.\\r\\n\\r\\n\\r\\nAbout Dallas/Fort Worth, TX:\\r\\n\\r\\nDallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\nQualifications\",\"responsibilities\":\"US Heart and Vascular is seeking a full time Intake &amp; Referral Coordinator to support the success of the Cardiovascular Value-Based Care (VBC) program at our call center in Irving TX.\\r\\n\\r\\nPosition Summary: \\r\\n\\r\\nThis position ensures that all new patient referrals, transitions of care, and program intakes are processed efficiently, accurately, and in alignment with program goals. The coordinator serves as the first point of contact for patients referred into cardiovascular care management and works closely with the clinical team (RNs, LPNs, Social Workers, and MAs) to streamline enrollment, communication, and follow-up.\\r\\n\\r\\nResponsibilities:\\r\\n\\r\\n\\r\\n\\tReceive, review, and process cardiovascular patient referrals (internal and external) for program eligibility.\\r\\n\\tVerify insurance, benefits, and VBC participation requirements.\\r\\n\\tMaintain accurate and timely referral logs and dashboards for tracking.\\r\\n\\tEnsure smooth handoffs from cardiologists, primary care providers, and hospital discharge planners.\\r\\n\\tSupport the RN Lead by flagging high-risk referrals\\r\\n\\tRoute referrals to appropriate care team members (RN, LPN, SW, or MA) based on patient needs.\\r\\n\\tCoordinate with Social Workers for patients requiring community resources or SDOH support.\\r\\n\\tFollow up with patients who have not responded to outreach efforts, using phone, portal messaging, or mail.\\r\\n\\tDocument all referral and intake activities within the EMR/EHR accurately and promptly.\\r\\n\\tSupport reporting on referral volume, conversion rates, and enrollment outcomes.\\r\\n\\tAssist the Operations Manager with intake-related performance metrics tied to VBC contracts (e.g., outreach-to-enrollment ratios, time-to-contact).\\r\\n\\tWork closely with RN Manager, Operations Manager, and frontline staff to ensure referral pipelines remain clear and efficient.\\r\\n\\tParticipate in team huddles to review pending referrals, barriers to enrollment, and patient engagement challenges.\\r\\n\\tProvide feedback from patients and referring providers to improve workflows and communication.\\r\\n\\r\\n\\r\\nKnowledge, Skills, and Abilities Required:\\r\\n\\r\\n\\r\\n\\tKnowledge of Healthcare &amp; VBC: Understanding of cardiovascular conditions (HF, CAD, HTN, AFib), referral workflows, and the goals of value-based care models.\\r\\n\\tCommunication Skills: Strong verbal and written skills with ability to explain care program details clearly to patients and providers.\\r\\n\\tOrganizational Skills: Ability to manage high volumes of referrals, track multiple patients, and prioritize follow-up in a fast-paced environment.\\r\\n\\tTechnical Proficiency: Skilled in EHR/EMR platforms, Microsoft Office/Teams, and basic data entry/reporting.\\r\\n\\tProblem-Solving Ability: Capable of identifying barriers to enrollment and collaborating with the care team to resolve them.\\r\\n\\tTeam Collaboration: Works well within an interdisciplinary team, balancing clinical guidance from the RN Manager and operational oversight from the Operations Manager.\\r\\n\\tAdaptability: Flexible and able to adjust to evolving workflows, quality metrics, and program goals.\\r\\n\\tPrior experience in healthcare coordination, referrals, or medical office administration required.\\r\\n\\tExperience in care management, population health, or value-based care programs is a plus.\\r\\n\\r\\n\\r\\nAbout Dallas/Fort Worth, TX:\\r\\n\\r\\nDallas/Fort Worth, known as the Metroplex, offers a vibrant urban life and peaceful suburban living, making it an enticing place to reside. Spanning across ten major cities and thirteen counties, it stands as the largest metroplex in the south. With its extensive range of recreational parks, renowned dining scene, five professional sports teams to root for, and two bustling airports facilitating over 2,000 daily flights, Dallas/Fort Worth provides residents with a multitude of reasons to consider it an excellent place to call home.\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\\r\\n&nbsp;\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"US Heart & Vascular\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=7E8D9DFD9E3FECEBCE00DBDC533FC016\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"106 Decker Court, Suite 110\",\"addressLocality\":\"Irving\",\"addressRegion\":\"TX\",\"postalCode\":75062,\"addressCountry\":\"USA\"}},\"industry\":\"Other Positions\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"High School Diploma/GED\"}",
    "applyAvailable": true,
    "educationLevel": "High School Diploma/GED",
    "qualifications": "",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-05-18T17:04:10.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 48567,
    "isHotJob": false,
    "jobTitle": "Referral Coordinator (2084)",
    "postedOn": "",
    "locations": "CVBC - RPM - Irving - Irving, TX 75062",
    "remoteType": "",
    "description": "US Heart and Vascular is seeking a full time Intake & Referral Coordinator to support the success of the Cardiovascular Value-Based Care (VBC) program...",
    "positionType": "Full Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/48567",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 24851
  },
  "detail_errors": []
}