Resident Services Coordinator (28867)

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    "description": "<div>\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>SUMMARY</u>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Provides worthwhile benefits and programs that improve the lives of our residents.&nbsp; Also, will act as an advocate, facilitator, mediator and community provider.</span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </strong></span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>ESSENTIAL FUNCTIONS</u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Develop and Implement Anti-Drug Program </span>\r\n\r\n\t<ul style=\"list-style-type:circle\">\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Includes crime watch, building captains, education and prevention activities, and an improvement of the relationship between the property and local law enforcement. </span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Networking </span>\r\n\t<ul style=\"list-style-type:circle\">\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Network with community agencies, businesses, officials, educators, police and local churches to form partnerships that serve as a catalyst for bringing their services onto the site and surrounding community. </span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Become familiar with welfare reform as mandated by the State and Federal Governments to help prepare existing residents for these changes. Increase use of the Neighborhood Network Centers (NNC) using HUD&rsquo;s framework as a guideline to increase employability and self-sufficiency.</span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Serve as a representative of the residents to ensure the inclusion of the site in city, town or county improvements and pertinent issues. </span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Coordinate efforts with existing staff to establish a Resident Council; provide or seek leadership training.</span></li>\r\n\t\t<li style=\"text-align:justify\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Serve as an advocate for residents by providing outreach and referral services, as needed. &nbsp;&nbsp;Advocacy services could include family counseling, budget planning, job preparation/placement services, nutritional or housekeeping consultation </span></li>\r\n\t</ul>\r\n\t</li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Communication</span>\r\n\t<ul>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Meet on a regular schedule with management to maintain effective communication; contribute to the site newsletter</span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Make educational programs available to the community, and bring in external resources, as needed. </span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Serve as a mediator when conflicts arise.</span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Keep residents informed of available services, activities, and programs.</span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Follow Westminster Company policies and procedures.&nbsp; Always be consistent when dealing with residents.&nbsp; Maintain confidentiality.</span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Submit required HUD and Corporate reports in a timely manner.</span></li>\r\n\t\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Work to mitigate resident issues with the resident, while acknowledging and understanding that the Site Property Manager is the enforcer of the lease and any rules and regulations that are part of the lease. </span></li>\r\n\t</ul>\r\n\t</li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>SPECIFIC JOB KNOWLEDGE, SKILLS AND ABILITIES:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to apply commonsense understanding to carry out instructions furnished in written, oral, or diagram form. Ability to deal with problems involving several concrete variables in standardized situations.</span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>PHYSICAL DEMANDS:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the </span><span style=\"font-family:Arial,Helvetica,sans-serif\">essential functions. </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">While performing the duties of this job, the employee is regularly required to stand; walk; and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to reach with hands and arms; climb or balance; stoop, kneel, crouch, or crawl; and talk or hear.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">The employee must regularly lift and/or move up to 25 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move more than 25 pounds.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus</span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>WORK ENVIRONMENT:</strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">The work environment characteristics described here are representative of those an </span><span style=\"font-family:Arial,Helvetica,sans-serif\">employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">While performing the duties of this job, the employee occasionally works in outside weather conditions and is occasionally exposed to wet and/or humid conditions.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">The noise level in the work environment is usually moderate.</span></li>\r\n</ul>\r\n</div>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong>KNOWLEDGE REQUIREMENTS</strong></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Preferred- two years of management experience &ndash; track record of handling customer service situations successfully.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Computer experience using spread sheet and word processing programs.</span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\">&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span></p>\r\n",
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