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Patient Service Representative

362F3377AF84A620716524448C40EB66 · Lake Station, IN 46405; 3099 Central Ave, Lake Station, IN, 46405, USA · Active · Paycom ATS

Job facts

Field	Value
Company	362F3377AF84A620716524448C40EB66
Title	Patient Service Representative
Normalized title	-
Department / team	-
Location	Lake Station, IN, United States
Work model	-
Employment type	-
Salary	-
Status	active
ATS provider	Paycom ATS
Posted / first seen	2025-12-17 / 2026-05-31
Changed / last seen	2026-05-31 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from 362F3377AF84A620716524448C40EB66.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through Paycom ATS.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Lake Station.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	362F3377AF84A620716524448C40EB66
Source	516fef20-d457-42a3-805e-68c34e5da55a
ATS provider	Paycom ATS

Description

Description Summary/Objective The Patient Service Representative is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service representatives include greeting visitors and patients, registering patients, scheduling appointments and collecting patient co-payments and sliding fee payments while providing excellent customer service. Essential Functions Greets patients and visitors in a cordial and friendly manner, determines purpose of visit and directs them to appropriate department to ensure a positive customer service experience. Follow HIPAA policy guidelines at all times ensuring protection of confidential information. Registers new and established patients, inputting all pertinent patient information accurately, and obtains written consent for release of patient medical records. Completes financial screenings for patients who are uninsured or underinsured, utilizing all appropriate financial information, to ensure patients receive healthcare services that are affordable. Verifies patient health benefits, i.e. Medicaid, Medicare, or commercial insurance to ensure the health services the patient is receiving during their visit is covered under the plan; for billing and collection accuracy. Submit prior-authorization request through insurance company if needed based on specialty/department Collects all insurance co-pays and sliding fee payments for services rendered to each patient at the time of visit, and collects on any past due balances. Checks out patients and schedules follow-up visit, as required, using appropriate scheduling template guidelines, to allow ample time for providers to perform quality patient care. Communicates patient wait times with patients, and if excessive, gives other options for patients to pursue. Educates patients on all services that are provided at NorthShore. Balances money collected for patient services at the end of the work day, to ensure that all funds collected are allocated properly. Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer satisfaction. Attends meetings and training sessions as required. Maintains a working knowledge of practice policies and procedures. Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation High school diploma or equivalent Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements High school diploma or equivalent Preferred Education Requirement Associate's degree in business, or healthcare related studies Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.

Full job record

Job ID	8e62c80261149e19bdae24267cf4e058394b5347
Org ID	4f4fb1af-db5d-4da5-a2a2-cdde452194f8
Source ID	516fef20-d457-42a3-805e-68c34e5da55a
Board ID	516fef20-d457-42a3-805e-68c34e5da55a
Provider	paycom
Provider Job Key	86874
Title	Patient Service Representative
Normalized Title	—
Status	active
Active	yes
Location Text	Lake Station, IN 46405; 3099 Central Ave, Lake Station, IN, 46405, USA
Department	—
Team	—
Employment Type	—
Workplace Type	—
Remote Policy	—
Country	United States
Region	IN
City	Lake Station
Salary Raw	Description Summary/Objective The Patient Service Representative is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service representatives include greeting visitors and patients, registering patients, scheduling appointments and collecting patient co-payments and sliding fee payments while providing excellent customer service. Essential Functions Greets patients and visitors in a cordial and friendly manner, determines purpose of visit and directs them to appropriate department to ensure a positive customer service experience. Follow HIPAA policy guidelines at all times ensuring protection of confidential information. Registers new and established patients, inputting all pertinent patient information accurately, and obtains written consent for release of patient medical records. Completes financial screenings for patients who are uninsured or underinsured, utilizing all appropriate financial information, to ensure patients receive healthcare services that are affordable. Verifies patient health benefits, i.e. Medicaid, Medicare, or commercial insurance to ensure the health services the patient is receiving during their visit is covered under the plan; for billing and collection accuracy. Submit prior-authorization request through insurance company if needed based on specialty/department Collects all insurance co-pays and sliding fee payments for services rendered to each patient at the time of visit, and collects on any past due balances. Checks out patients and schedules follow-up visit, as required, using appropriate scheduling template guidelines, to allow ample time for providers to perform quality patient care. Communicates patient wait times with patients, and if excessive, gives other options for patients to pursue. Educates patients on all services that are provided at NorthShore. Balances money collected for patient services at the end of the work day, to ensure that all funds collected are allocated properly. Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer satisfaction. Attends meetings and training sessions as required. Maintains a working knowledge of practice policies and procedures. Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature. *These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities. The position will include other duties as assigned and duties are subject to change at management's discretion. Competencies Planning and strategic foresight Responsible Decision Making Integrity and accountability Innovation and creativity Adaptive and flexible Leadership, teamwork, and conflict resolution Professionalism and work ethic Empathy Work Environment Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. Travel Travel outside of Northshore locations will be rare for this position. Qualifications Role Qualifications Must be at least 18 years of age Must have reliable transportation High school diploma or equivalent Preferred Experience Requirements Two years of experience working within a healthcare setting. Minimum Education Requirements High school diploma or equivalent Preferred Education Requirement Associate's degree in business, or healthcare related studies Required Skills Ability to analyze situations and solve problems at strategic and tactical levels Excellent interpersonal and customer service skills Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors Practiced at organization and planning Employ Critical thinking and problem solving Maintains composure and operates with emotional intelligence Ethical reasoning and decision-making Strong attention to detail Receptive and responsive to feedback Excellent verbal and written communication skills Time management, prioritization, and sense of urgency Proficient with Microsoft Office Suite or related software Physical Requirements While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts. Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear. The employee must occasionally lift and/or move up to 50 lbs. While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.
Salary Min	—
Salary Max	—
Salary Currency	—
Salary Period	hour
Source URL	https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=86874&clientkey=362F3377AF84A620716524448C40EB66
Apply URL	https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=86874&clientkey=362F3377AF84A620716524448C40EB66
First Seen At	2026-05-31 19:05:08Z
Last Seen At	2026-06-06 20:18:43Z
Last Checked At	2026-06-06 20:18:43Z
Last Changed At	2026-05-31 19:05:08Z
Inactive At	—
Source Posted At	2025-12-17 00:00:00Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=362F3377AF84A620716524448C40EB66/date=2026-06-06/2026-06-06T20-18-40-434Z-0bcf24de8f0848ad885410a68694927a72bd07bcced745d7be494257391a4e1a.json

Event Fields

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  "active_status": "active"
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Parsed Structured

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Extensions

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Native Structured

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    "description": "<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse;width:767px;\">\r\n\t<tbody>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:1px solid #a6a6a6;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:1px solid #a6a6a6;height:110px;width:150px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Summary/Objective</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #a6a6a6;border-left:none;border-right:1px solid #a6a6a6;border-top:1px solid #a6a6a6;height:110px;width:618px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#6e6e6e;\">The Patient Service Representative is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service representatives include greeting visitors and patients, registering patients, scheduling appointments and collecting patient co-payments and sliding fee payments while providing excellent customer service. </span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:1px solid #a6a6a6;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:none;height:35px;width:150px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Essential Functions</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #a6a6a6;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:35px;width:618px;\">\r\n\t\t\t<ul>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Greets patients and visitors in a cordial and friendly manner, determines purpose of visit and directs them to appropriate department to ensure a positive customer service experience.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Follow HIPAA policy guidelines at all times ensuring protection of confidential information.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Registers new and established patients, inputting all pertinent patient information accurately, and obtains written consent for release of patient medical records.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Completes financial screenings for patients who are uninsured or underinsured, utilizing all appropriate financial information, to ensure patients receive healthcare services that are affordable.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Verifies patient health benefits, i.e. Medicaid, Medicare, or commercial insurance to ensure the health services the patient is receiving during their visit is covered under the plan; for billing and collection accuracy.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Submit prior-authorization request through insurance company if needed based on specialty/department</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Collects all insurance co-pays and sliding fee payments for services rendered to each patient at the time of visit, and collects on any past due balances.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Checks out patients and schedules follow-up visit, as required, using appropriate scheduling template guidelines, to allow ample time for providers to perform quality patient care.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Communicates patient wait times with patients, and if excessive, gives other options for patients to pursue.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Educates patients on all services that are provided at NorthShore.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Balances money collected for patient services at the end of the work day, to ensure that all funds collected are allocated properly.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Answers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer satisfaction.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#6e6e6e;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Attends meetings and training sessions as required.</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#6e6e6e;\">Maintains a working knowledge of practice policies and procedures.</span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:10pt;\"><span style=\"font-family:'Trebuchet MS', sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#6e6e6e;\">Executes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature.&nbsp; </span></span></span></span></li>\r\n\t\t\t</ul>\r\n\r\n\t\t\t<p>&nbsp;</p>\r\n\r\n\t\t\t<p style=\"margin-left:4px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#6e6e6e;\">*These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities.&nbsp; The position will include other duties as assigned and duties are subject to change at management&#39;s discretion.</span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:1px solid #a6a6a6;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:none;height:36px;width:150px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Competencies</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #a6a6a6;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:36px;width:618px;\">\r\n\t\t\t<ul>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Planning and strategic foresight</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Responsible Decision Making</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Integrity and accountability</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Innovation and creativity</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Adaptive and flexible</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Leadership, teamwork, and conflict resolution</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Professionalism and work ethic</span></span></span></span></span></li>\r\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Empathy</span></span></span></span></span></li>\r\n\t\t\t</ul>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:1px solid #838383;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:none;height:57px;width:150px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Work Environment</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:1px solid #838383;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:57px;width:618px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Work is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive.</span></span></span> </span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t\t<tr>\r\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:none;border-left:1px solid #838383;border-right:1px solid #a6a6a6;border-top:none;height:36px;width:150px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Travel</span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t\t<td style=\"border-bottom:none;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:36px;width:618px;\">\r\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Travel outside of Northshore locations will be rare for this position.</span></span></span></span></span></p>\r\n\t\t\t</td>\r\n\t\t</tr>\r\n\t</tbody>\r\n</table>\r\n",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Patient Service Representative\",\"identifier\":\"J1463486874\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/362F3377AF84A620716524448C40EB66/jobs/86874\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=362F3377AF84A620716524448C40EB66\",\"datePosted\":\"2025-12-17\",\"description\":\"Job DetailsJob Location:  Lake Station, IN 46405\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSummary/Objective\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tThe Patient Service Representative is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service representatives include greeting visitors and patients, registering patients, scheduling appointments and collecting patient co-payments and sliding fee payments while providing excellent customer service. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tEssential Functions\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tGreets patients and visitors in a cordial and friendly manner, determines purpose of visit and directs them to appropriate department to ensure a positive customer service experience.\\r\\n\\t\\t\\t\\tFollow HIPAA policy guidelines at all times ensuring protection of confidential information.\\r\\n\\t\\t\\t\\tRegisters new and established patients, inputting all pertinent patient information accurately, and obtains written consent for release of patient medical records.\\r\\n\\t\\t\\t\\tCompletes financial screenings for patients who are uninsured or underinsured, utilizing all appropriate financial information, to ensure patients receive healthcare services that are affordable.\\r\\n\\t\\t\\t\\tVerifies patient health benefits, i.e. Medicaid, Medicare, or commercial insurance to ensure the health services the patient is receiving during their visit is covered under the plan; for billing and collection accuracy.\\r\\n\\t\\t\\t\\tSubmit prior-authorization request through insurance company if needed based on specialty/department\\r\\n\\t\\t\\t\\tCollects all insurance co-pays and sliding fee payments for services rendered to each patient at the time of visit, and collects on any past due balances.\\r\\n\\t\\t\\t\\tChecks out patients and schedules follow-up visit, as required, using appropriate scheduling template guidelines, to allow ample time for providers to perform quality patient care.\\r\\n\\t\\t\\t\\tCommunicates patient wait times with patients, and if excessive, gives other options for patients to pursue.\\r\\n\\t\\t\\t\\tEducates patients on all services that are provided at NorthShore.\\r\\n\\t\\t\\t\\tBalances money collected for patient services at the end of the work day, to ensure that all funds collected are allocated properly.\\r\\n\\t\\t\\t\\tAnswers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer satisfaction.\\r\\n\\t\\t\\t\\tAttends meetings and training sessions as required.\\r\\n\\t\\t\\t\\tMaintains a working knowledge of practice policies and procedures.\\r\\n\\t\\t\\t\\tExecutes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature.&nbsp; \\r\\n\\t\\t\\t\\r\\n\\r\\n\\t\\t\\t&nbsp;\\r\\n\\r\\n\\t\\t\\t*These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities.&nbsp; The position will include other duties as assigned and duties are subject to change at management&#39;s discretion.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCompetencies\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tPlanning and strategic foresight\\r\\n\\t\\t\\t\\tResponsible Decision Making\\r\\n\\t\\t\\t\\tIntegrity and accountability\\r\\n\\t\\t\\t\\tInnovation and creativity\\r\\n\\t\\t\\t\\tAdaptive and flexible\\r\\n\\t\\t\\t\\tLeadership, teamwork, and conflict resolution\\r\\n\\t\\t\\t\\tProfessionalism and work ethic\\r\\n\\t\\t\\t\\tEmpathy\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWork Environment\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWork is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTravel\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTravel outside of Northshore locations will be rare for this position.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\nQualifications\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tRole Qualifications\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\tMust be at least 18 years of age\\n\\t\\t\\t\\tMust have reliable transportation\\n\\t\\t\\t\\tHigh school diploma or equivalent\\n\\t\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPreferred Experience Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tTwo years of experience working within a healthcare setting. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMinimum Education Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHigh school diploma or equivalent \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPreferred Education Requirement\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssociate's degree in business, or healthcare related studies\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tRequired Skills\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\tAbility to analyze situations and solve problems at strategic and tactical levels \\n\\t\\t\\t\\tExcellent interpersonal and customer service skills\\n\\t\\t\\t\\tAbility to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies\\n\\t\\t\\t\\tAbility to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors\\n\\t\\t\\t\\tPracticed at organization and planning\\n\\t\\t\\t\\tEmploy Critical thinking and problem solving\\n\\t\\t\\t\\tMaintains composure and operates with emotional intelligence\\n\\t\\t\\t\\tEthical reasoning and decision-making\\n\\t\\t\\t\\tStrong attention to detail\\n\\t\\t\\t\\tReceptive and responsive to feedback\\n\\t\\t\\t\\tExcellent verbal and written communication skills\\n\\t\\t\\t\\tTime management, prioritization, and sense of urgency\\n\\t\\t\\t\\tProficient with Microsoft Office Suite or related software\\n\\t\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPhysical Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWhile performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts.  Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear.  The employee must occasionally lift and/or move up to 50 lbs.  While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\",\"responsibilities\":\"\\r\\n\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tSummary/Objective\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tThe Patient Service Representative is the first point of contact between NorthShore Health Centers and its patients. Job duties of patient service representatives include greeting visitors and patients, registering patients, scheduling appointments and collecting patient co-payments and sliding fee payments while providing excellent customer service. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tEssential Functions\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tGreets patients and visitors in a cordial and friendly manner, determines purpose of visit and directs them to appropriate department to ensure a positive customer service experience.\\r\\n\\t\\t\\t\\tFollow HIPAA policy guidelines at all times ensuring protection of confidential information.\\r\\n\\t\\t\\t\\tRegisters new and established patients, inputting all pertinent patient information accurately, and obtains written consent for release of patient medical records.\\r\\n\\t\\t\\t\\tCompletes financial screenings for patients who are uninsured or underinsured, utilizing all appropriate financial information, to ensure patients receive healthcare services that are affordable.\\r\\n\\t\\t\\t\\tVerifies patient health benefits, i.e. Medicaid, Medicare, or commercial insurance to ensure the health services the patient is receiving during their visit is covered under the plan; for billing and collection accuracy.\\r\\n\\t\\t\\t\\tSubmit prior-authorization request through insurance company if needed based on specialty/department\\r\\n\\t\\t\\t\\tCollects all insurance co-pays and sliding fee payments for services rendered to each patient at the time of visit, and collects on any past due balances.\\r\\n\\t\\t\\t\\tChecks out patients and schedules follow-up visit, as required, using appropriate scheduling template guidelines, to allow ample time for providers to perform quality patient care.\\r\\n\\t\\t\\t\\tCommunicates patient wait times with patients, and if excessive, gives other options for patients to pursue.\\r\\n\\t\\t\\t\\tEducates patients on all services that are provided at NorthShore.\\r\\n\\t\\t\\t\\tBalances money collected for patient services at the end of the work day, to ensure that all funds collected are allocated properly.\\r\\n\\t\\t\\t\\tAnswers incoming calls in a courteous and professional manner, addresses the nature of the call, and directs to appropriate department to ensure good customer satisfaction.\\r\\n\\t\\t\\t\\tAttends meetings and training sessions as required.\\r\\n\\t\\t\\t\\tMaintains a working knowledge of practice policies and procedures.\\r\\n\\t\\t\\t\\tExecutes other verbal or written specific assigned tasks, requiring similar or lesser skills and abilities, some which are continuing while others are occasional in nature.&nbsp; \\r\\n\\t\\t\\t\\r\\n\\r\\n\\t\\t\\t&nbsp;\\r\\n\\r\\n\\t\\t\\t*These essential functions are a summary of the primary duties and responsibilities of the position, and are not intended to be a comprehensive listing of all duties and responsibilities.&nbsp; The position will include other duties as assigned and duties are subject to change at management&#39;s discretion.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tCompetencies\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\tPlanning and strategic foresight\\r\\n\\t\\t\\t\\tResponsible Decision Making\\r\\n\\t\\t\\t\\tIntegrity and accountability\\r\\n\\t\\t\\t\\tInnovation and creativity\\r\\n\\t\\t\\t\\tAdaptive and flexible\\r\\n\\t\\t\\t\\tLeadership, teamwork, and conflict resolution\\r\\n\\t\\t\\t\\tProfessionalism and work ethic\\r\\n\\t\\t\\t\\tEmpathy\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWork Environment\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tWork is performed in an office environment. Involves frequent personal and telephone contact with patients, physicians, and other healthcare personnel. Work may be stressful at times. Interaction with others is constant and interruptive. \\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTravel\\r\\n\\t\\t\\t\\r\\n\\t\\t\\t\\r\\n\\t\\t\\tTravel outside of Northshore locations will be rare for this position.\\r\\n\\t\\t\\t\\r\\n\\t\\t\\r\\n\\t\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"NORTHSHORE HEALTH CENTERS\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=362F3377AF84A620716524448C40EB66\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3099 Central Ave\",\"addressLocality\":\" Lake Station\",\"addressRegion\":\"IN\",\"postalCode\":46405,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tRole Qualifications\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\tMust be at least 18 years of age\\n\\t\\t\\t\\tMust have reliable transportation\\n\\t\\t\\t\\tHigh school diploma or equivalent\\n\\t\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPreferred Experience Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tTwo years of experience working within a healthcare setting. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMinimum Education Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHigh school diploma or equivalent \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPreferred Education Requirement\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssociate's degree in business, or healthcare related studies\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tRequired Skills\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\tAbility to analyze situations and solve problems at strategic and tactical levels \\n\\t\\t\\t\\tExcellent interpersonal and customer service skills\\n\\t\\t\\t\\tAbility to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies\\n\\t\\t\\t\\tAbility to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors\\n\\t\\t\\t\\tPracticed at organization and planning\\n\\t\\t\\t\\tEmploy Critical thinking and problem solving\\n\\t\\t\\t\\tMaintains composure and operates with emotional intelligence\\n\\t\\t\\t\\tEthical reasoning and decision-making\\n\\t\\t\\t\\tStrong attention to detail\\n\\t\\t\\t\\tReceptive and responsive to feedback\\n\\t\\t\\t\\tExcellent verbal and written communication skills\\n\\t\\t\\t\\tTime management, prioritization, and sense of urgency\\n\\t\\t\\t\\tProficient with Microsoft Office Suite or related software\\n\\t\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPhysical Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWhile performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts.  Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear.  The employee must occasionally lift and/or move up to 50 lbs.  While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\",\"experienceRequirements\":\"\\n\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tRole Qualifications\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\tMust be at least 18 years of age\\n\\t\\t\\t\\tMust have reliable transportation\\n\\t\\t\\t\\tHigh school diploma or equivalent\\n\\t\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPreferred Experience Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tTwo years of experience working within a healthcare setting. \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tMinimum Education Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tHigh school diploma or equivalent \\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPreferred Education Requirement\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tAssociate's degree in business, or healthcare related studies\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tRequired Skills\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\t\\tAbility to analyze situations and solve problems at strategic and tactical levels \\n\\t\\t\\t\\tExcellent interpersonal and customer service skills\\n\\t\\t\\t\\tAbility to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies\\n\\t\\t\\t\\tAbility to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors\\n\\t\\t\\t\\tPracticed at organization and planning\\n\\t\\t\\t\\tEmploy Critical thinking and problem solving\\n\\t\\t\\t\\tMaintains composure and operates with emotional intelligence\\n\\t\\t\\t\\tEthical reasoning and decision-making\\n\\t\\t\\t\\tStrong attention to detail\\n\\t\\t\\t\\tReceptive and responsive to feedback\\n\\t\\t\\t\\tExcellent verbal and written communication skills\\n\\t\\t\\t\\tTime management, prioritization, and sense of urgency\\n\\t\\t\\t\\tProficient with Microsoft Office Suite or related software\\n\\t\\t\\t\\t \\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\n\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tPhysical Requirements\\n\\t\\t\\t\\n\\t\\t\\t\\n\\t\\t\\tWhile performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts.  Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear.  The employee must occasionally lift and/or move up to 50 lbs.  While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. Reasonable accommodation can be made to enable people with disabilities to perform the described essential functions of the job.\\n\\t\\t\\t\\n\\t\\t\\n\\t\\n\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<table cellspacing=\"0\" class=\"Table\" style=\"border-collapse:collapse;width:767px;\">\n\t<tbody>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:1px solid #a6a6a6;border-left:1px solid #838383;border-right:1px solid #a6a6a6;border-top:1px solid #a6a6a6;height:50px;width:150px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Role Qualifications</span></span></span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid #a6a6a6;border-left:none;border-right:1px solid #a6a6a6;border-top:1px solid #a6a6a6;height:50px;width:618px;\">\n\t\t\t<ul>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Must be at least 18 years of age</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Must have reliable transportation</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">High school diploma or equivalent</span></span></span></span></span><br />\n\t\t\t\t </li>\n\t\t\t</ul>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#70d44b;border-bottom:1px solid #a6a6a6;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:none;height:53px;width:150px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Preferred Experience Requirements</span></span></span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid #a6a6a6;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:53px;width:618px;\">\n\t\t\t<p style=\"margin-left:4px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Two years of experience working within a healthcare setting. </span></span></span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:1px solid #a6a6a6;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:none;height:41px;width:150px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Minimum Education Requirements</span></span></span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid #a6a6a6;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:41px;width:618px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">High school diploma or equivalent</span></span></span> </span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#70d44b;border-bottom:1px solid #bfbfbf;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:none;height:45px;width:150px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Preferred Education Requirement</span></span></span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid #bfbfbf;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:45px;width:618px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Associate's degree in business, or healthcare related studies</span></span></span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:1px solid #a6a6a6;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:none;height:42px;width:150px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Required Skills</span></span></span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid #a6a6a6;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:42px;width:618px;\">\n\t\t\t<ul>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Ability to analyze situations and solve problems at strategic and tactical levels </span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Excellent interpersonal and customer service skills</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Ability to comprehend, interpret, and apply the appropriate sections of applicable laws, guidelines, regulations, ordinances, and policies</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Ability to acquire a thorough understanding of the organization's hierarchy, jobs, qualifications, compensation practices, and the administrative practices related to those factors</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Practiced at organization and planning</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Employ Critical thinking and problem solving</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Maintains composure and operates with emotional intelligence</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#4a4f54;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Ethical reasoning and decision-making</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#4a4f54;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Strong attention to detail</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#4a4f54;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Receptive and responsive to feedback</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#4a4f54;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Excellent verbal and written communication skills</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#4a4f54;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Time management, prioritization, and sense of urgency</span></span></span></span></span></li>\n\t\t\t\t<li><span style=\"font-size:12pt;\"><span style=\"color:#4a4f54;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\">Proficient with Microsoft Office Suite or related software</span></span></span></span></span><br />\n\t\t\t\t </li>\n\t\t\t</ul>\n\t\t\t</td>\n\t\t</tr>\n\t\t<tr>\n\t\t\t<td style=\"background-color:#0099a8;border-bottom:1px solid #a6a6a6;border-left:1px solid #a6a6a6;border-right:1px solid #a6a6a6;border-top:none;height:42px;width:150px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#FFFFFF;\">Physical Requirements</span></span></span></span></p>\n\t\t\t</td>\n\t\t\t<td style=\"border-bottom:1px solid #a6a6a6;border-left:none;border-right:1px solid #a6a6a6;border-top:none;height:42px;width:618px;\">\n\t\t\t<p><span style=\"font-size:12pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">While performing the duties of this job, the employee may be required to sit and/or stand for prolonged periods, work longer than eight (8) hour shifts, and to work both day/evening/weekend shifts.  Work may include hand dexterity as well as the need to reach, climb, balance, stoop, kneel, crouch, talk, and hear.  The employee must occasionally lift and/or move up to 50 lbs.  While performing the responsibilities of the job, the employee is required to talk and hear. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus. </span></span></span><a href=\"https://www.thebalancecareers.com/employee-and-applicant-accommodation-under-ada-1918638\" style=\"color:#f59e00;text-decoration:underline;\" target=\"_blank\" rel=\"noreferrer noopener\"><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\">Reasonable accommodation</span></span></span></a><span style=\"font-size:10pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#4a4f54;\"> can be made to enable people with disabilities to perform the described essential functions of the job.</span></span></span></span></span></p>\n\t\t\t</td>\n\t\t</tr>\n\t</tbody>\n</table>",
    "descriptionTitle": "Description",
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    "legalRevisionDate": {
      "date": "2025-04-28T16:24:52.000Z",
      "timezone": "America/Chicago",
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    "qualificationsTitle": "Qualifications",
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  "preview": {
    "jobId": 86874,
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    "jobTitle": "Patient Service Representative",
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    "locations": " Lake Station, IN 46405",
    "remoteType": "",
    "description": "\r\n\t\r\n\t\t\r\n\t\t\t\r\n\t\t\tSummary/Objective\r\n\t\t\t\r\n\t\t\t\r\n\t\t\tThe Patient Service Representative is the first point of contact between NorthShore Health Centers an...",
    "positionType": ""
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