Billing & Claims Specialist - Bilingual (Spanish)

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      "state": "Texas"
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    "departmentLabel": "Finance",
    "employmentStatusLabel": "Full-Time"
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    "location": {
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      "state": "Texas",
      "postalCode": "78257",
      "addressCountry": "United States"
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    "datePosted": "2026-03-20",
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    "description": "<p><br></p>\n<p><span style=\"font-size: 15px\"><span>SafeRide Health is looking for a </span></span><span style=\"font-size: 15px\"><span>hands-on </span><span>Claims Specialist</span> </span><span style=\"font-size: 15px\"><span>to scale SafeRide</span><span>.  </span><span>We are looking for a leader with deep experience managing Medicare and Medicaid programs as we scale past $100M in annual revenue</span><span>.  </span><span>The </span></span><span style=\"font-size: 15px\"><span>Billing Specialist</span></span><span style=\"font-size: 15px\"> <span>is responsible for</span><span> elevating SafeRide’s </span></span><span style=\"font-size: 15px\"><span>billing</span></span><span style=\"font-size: 15px\"><span> function and continuously enhancing the effectiveness of the organization.  </span><span>Strong business and financial orientation as well as a passion for growth and development are critical for this role.</span></span><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span>Responsibilities:</span></span><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<ul>\n<li><span>Facilitates data processing and processes claims for NEMT and GMR rides.</span></li>\n<li><span style=\"font-size: 15px\"><span>Performs reconciliation of billing data to </span><span>encounter</span><span> data</span><span>.  </span><span>Works closely with the operations team to resolve issues.</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Work with internal operations and project teams to solve claims-related problems, benefit plans research and provider contract interpretation and configurations.</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Communicate and work with providers to get claims issues resolved and paid accurately and </span><span>in accordance with</span><span> healthcare/Medicare/Medicaid regulations, policies, and payment policies and guidelines.</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Receive incoming calls from providers, customers, vendors, and internal groups, to successfully analyze the caller's needs, research information, answer questions, and </span><span>resolved</span><span> issues and/or disputes in </span><span>a timely</span><span> and </span><span>accurate</span><span> manner.</span></span><span style=\"font-size: 15px\"> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\"><span>Identify issues negatively impacting the provider community including but not limited to system set up, required benefit modifications, EDI logic, provider education, claim examiner errors, and authorization rules.</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Develops and implements policies, processes and procedures that incorporate industry best practices, and reinforces high quality standards within the Billing team.</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Served as the Billing team’s subject matter expert and primary contact for claims related projects and critical activities.</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Mentors junior team members and provides internal claims team training, coaching, guidance, and </span><span>assistance</span><span> with complex issues.</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Implement</span><span>:  Scalable</span><span> and </span><span>accurate</span> </span><span style=\"font-size: 15px\"><span>billing </span></span><span style=\"font-size: 15px\"><span>operations systems </span><span>leveraging</span><span> best in class technology</span><span>.  </span><span>This includes financial reporting for management, clients and designated state and federal agencies (e.g., HHSC in Texas). </span></span><span style=\"font-size: 15px\"> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\"><span>Champion and reinforce SafeRide’s culture. </span></span><span style=\"font-size: 15px\"> </span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span>Required Education/Experience:</span></span><span style=\"font-size: 15px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\"><span>Minimum </span><span>1</span><span> years</span></span><span style=\"font-size: 15px\"><span> of experience in billing/claims management</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\">Must be bilingual Spanish Speaking</span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span>Preferred</span></span><span style=\"font-size: 15px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\"><span>NEMT/transportation background preferred</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Knowledge of CMS/HHSC regulations preferred</span></span><span style=\"font-size: 15px\"> </span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span>Skills</span></span><span style=\"font-size: 15px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\"><span>Strong data skills in Excel/Sheets, including pivot tables, v-lookups, etc. </span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Self-starter, ability to work independently and in a team environment.</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Strength in problem solving, applying hard data and qualitative insight to frame problems and develop novel solutions</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Ability to adapt to unforeseen circumstances quickly</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Keen attention to detail</span></span><span style=\"font-size: 15px\"> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\"><span>Ability to work with a variety of stakeholders</span></span><span style=\"font-size: 15px\"> </span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"><span>What we offer you</span></span><span style=\"font-size: 15px\"> </span></p>\n<ul>\n<li><span style=\"font-size: 15px\"><span>An inclusive, </span><span>encouraging</span><span> and collaborative company culture</span></span><span style=\"font-size: 15px\"> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-size: 15px\"><span>Strong support</span><span> for career growth, including access to our investor communities</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Competitive compensation with upside for growth (including stock options and performance grants)</span></span><span style=\"font-size: 15px\"> </span></li>\n<li><span style=\"font-size: 15px\"><span>Competitive benefits including health/vision/dental insurance, 401k match and </span><span>18 </span><span>day</span><span>’s PTO</span></span></li>\n</ul>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-weight: bold\"><span style=\"font-size: 15px\"><span>About SafeRide Health</span><span>:  </span></span></span><span style=\"font-size: 15px\"><span>SafeRide’s</span><span> mission is to restore access and dignity to care. SafeRide is transforming access to care for the nations sick, </span><span>poor</span><span> and underserved. We are a high growth, tech enabled services firm </span><span>that’s</span><span> growing </span><span>past</span><span> 400 employees. SafeRide is backed by premier investors like NEA and clients like Fresenius. We </span><span>operate</span><span> nationally and now deliver over 5M rides per year. Learn more at </span></span><span style=\"color: #0000ff; font-size: 15px\"><span>www.saferidehealth.com</span></span><span style=\"font-size: 15px\"><span>.</span></span><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><span style=\"font-size: 15px\"> </span></p>\n<p><br></p>",
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    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://saferidehealth.bamboohr.com/careers/257",
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