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Communications Training Officer

1AB3DAD40B6CB1B8A38B904B69BE3810 · Phoenix, AZ 85021; 10243 N 19th Ave, Phoenix, AZ, 85021, USA · Active · Paycom ATS

Job facts

FieldValue
Company1AB3DAD40B6CB1B8A38B904B69BE3810
TitleCommunications Training Officer
Normalized title-
Department / teamDispatch / Communications
LocationPhoenix, AZ, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-06-19 / 2026-06-20
Changed / last seen2026-06-20 / 2026-06-20

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Linked records

Company1AB3DAD40B6CB1B8A38B904B69BE3810
Source0f99b8f6-ba41-4b1b-8bab-1135cc14e56a
ATS providerPaycom ATS

Description

Description ROLE SUMMARY In addition to functioning as a Dispatcher, the Communications Training Officer (CTO) assists dispatch leadership and the communications department with training activities as directed. Training activities may include structured on-the-job training, classroom instruction, New Employee Orientation, and remedial training of communications staff. The CTO serves as a role model, teaches company and departmental policies, helps employees apply classroom concepts to live dispatch operations, and evaluates employee progress through the training program. This is a Non-exempt/Hourly position. REPORTING RELATIONSHIP Reports directly to the Local Communications Center Leadership. KEY RESPONSIBILITIES Essential Functions / Primary Responsibilities Provide structured on-the-job training (OJT), classroom instruction, and New Employee Orientation as assigned. Serve as a role model by demonstrating professionalism, policy compliance, and best practices in dispatch operations. Teach dispatch employees departmental policies, procedures, protocols, and standards. Instruct employees on the proper application of classroom concepts to live dispatch operations. Observe, coach, and evaluate trainee performance throughout all phases of training. Complete daily trainee checkoffs documenting observed skills, tasks, and competencies. Complete weekly trainee evaluations summarizing performance trends, progress, strengths, and areas for improvement. Provide timely, constructive, and objective feedback to trainees. Identify performance deficiencies and recommend remedial training or additional support as needed. Communicate trainee progress, concerns, and recommendations to Communications Management. Assist with the continued development, review, and editing of training materials, including manuals, lesson plans, checklists, and evaluation tools, to ensure training content remains current, accurate, and consistent with departmental policies, protocols, and operational practices. Participate in training meetings, calibration sessions, and program improvement initiatives as directed. Maintain accurate, complete, and timely training documentation. Support quality assurance efforts related to training and performance improvement. Perform all Dispatcher duties and other duties as assigned. Qualifications REQUIRED QUALIFICATIONS Minimum Qualifications Meets all Dispatcher position requirements. Current Emergency Medical Dispatch (EMD) certification required. Current AHA BLS certification or EMD equivalent required. High level of proficiency in documentation. High level of proficiency in the use of CAD, Avtec, Atlas, FR911, Phoenix terminals, and other peripheral programs used daily in the communications center. Knowledge of medical terminology required. Prior EMS, dispatch, teaching, coaching, or mentoring experience preferred. Consistent punctuality and ability to meet deadlines as assigned. Knowledge, Skills, and Abilities High level of customer service orientation and professionalism. Strong verbal and written communication skills. Strong problem-solving and critical-thinking skills. Ability to manage competing priorities in a fast-paced, high-volume environment. Ability to provide clear, objective, and constructive feedback. Ability to maintain confidentiality and exercise sound judgment when handling employee performance, training, operational, and patient-related information. Ability to effectively present information and respond to questions regarding patient care, operations, training, and customer service concerns. Ability to coach, motivate, and train employees effectively through professionalism, patience, and compassion. PHYSICAL REQUIREMENTS The employee must be able to perform the essential functions of the position with or without reasonable accommodation. The employee frequently: Ability to sit or stand for long periods of time. Ability to reach, push, pull, and use hands and fingers to operate computer, keyboard, mouse, radio, phone, and other dispatch equipment for extended periods. Ability to view graphic and text data on multiple computer screens for long periods of time. Ability to read, understand, and write reports, correspondence, and training documentation. Ability to hear, speak, and communicate clearly through telephone, radio, and in-person communications, with or without reasonable accommodation. Ability to remain alert, focused, and composed while performing duties in a fast-paced environment.

Full job record

Job ID8de9cdc2c6a2eb0845079590f4773cd43f65136d
Org ID4ff2b6f2-21ea-4a62-9403-f00aa1d1dae2
Source ID0f99b8f6-ba41-4b1b-8bab-1135cc14e56a
Board ID0f99b8f6-ba41-4b1b-8bab-1135cc14e56a
Providerpaycom
Provider Job Key126254
TitleCommunications Training Officer
Normalized Title—
Statusactive
Activeyes
Location TextPhoenix, AZ 85021; 10243 N 19th Ave, Phoenix, AZ, 85021, USA
DepartmentDispatch / Communications
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionAZ
CityPhoenix
Salary RawDescription ROLE SUMMARY In addition to functioning as a Dispatcher, the Communications Training Officer (CTO) assists dispatch leadership and the communications department with training activities as directed. Training activities may include structured on-the-job training, classroom instruction, New Employee Orientation, and remedial training of communications staff. The CTO serves as a role model, teaches company and departmental policies, helps employees apply classroom concepts to live dispatch operations, and evaluates employee progress through the training program. This is a Non-exempt/Hourly position. REPORTING RELATIONSHIP Reports directly to the Local Communications Center Leadership. KEY RESPONSIBILITIES Essential Functions / Primary Responsibilities Provide structured on-the-job training (OJT), classroom instruction, and New Employee Orientation as assigned. Serve as a role model by demonstrating professionalism, policy compliance, and best practices in dispatch operations. Teach dispatch employees departmental policies, procedures, protocols, and standards. Instruct employees on the proper application of classroom concepts to live dispatch operations. Observe, coach, and evaluate trainee performance throughout all phases of training. Complete daily trainee checkoffs documenting observed skills, tasks, and competencies. Complete weekly trainee evaluations summarizing performance trends, progress, strengths, and areas for improvement. Provide timely, constructive, and objective feedback to trainees. Identify performance deficiencies and recommend remedial training or additional support as needed. Communicate trainee progress, concerns, and recommendations to Communications Management. Assist with the continued development, review, and editing of training materials, including manuals, lesson plans, checklists, and evaluation tools, to ensure training content remains current, accurate, and consistent with departmental policies, protocols, and operational practices. Participate in training meetings, calibration sessions, and program improvement initiatives as directed. Maintain accurate, complete, and timely training documentation. Support quality assurance efforts related to training and performance improvement. Perform all Dispatcher duties and other duties as assigned. Qualifications REQUIRED QUALIFICATIONS Minimum Qualifications Meets all Dispatcher position requirements. Current Emergency Medical Dispatch (EMD) certification required. Current AHA BLS certification or EMD equivalent required. High level of proficiency in documentation. High level of proficiency in the use of CAD, Avtec, Atlas, FR911, Phoenix terminals, and other peripheral programs used daily in the communications center. Knowledge of medical terminology required. Prior EMS, dispatch, teaching, coaching, or mentoring experience preferred. Consistent punctuality and ability to meet deadlines as assigned. Knowledge, Skills, and Abilities High level of customer service orientation and professionalism. Strong verbal and written communication skills. Strong problem-solving and critical-thinking skills. Ability to manage competing priorities in a fast-paced, high-volume environment. Ability to provide clear, objective, and constructive feedback. Ability to maintain confidentiality and exercise sound judgment when handling employee performance, training, operational, and patient-related information. Ability to effectively present information and respond to questions regarding patient care, operations, training, and customer service concerns. Ability to coach, motivate, and train employees effectively through professionalism, patience, and compassion. PHYSICAL REQUIREMENTS The employee must be able to perform the essential functions of the position with or without reasonable accommodation. The employee frequently: Ability to sit or stand for long periods of time. Ability to reach, push, pull, and use hands and fingers to operate computer, keyboard, mouse, radio, phone, and other dispatch equipment for extended periods. Ability to view graphic and text data on multiple computer screens for long periods of time. Ability to read, understand, and write reports, correspondence, and training documentation. Ability to hear, speak, and communicate clearly through telephone, radio, and in-person communications, with or without reasonable accommodation. Ability to remain alert, focused, and composed while performing duties in a fast-paced environment.
Salary Min—
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Salary Currency—
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Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=126254&clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=126254&clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810
First Seen At2026-06-20 09:58:59Z
Last Seen At2026-06-20 09:58:59Z
Last Checked At2026-06-20 09:58:59Z
Last Changed At2026-06-20 09:58:59Z
Inactive At—
Source Posted At2026-06-19 00:00:00Z
Source Updated At—
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    "description": "<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">ROLE SUMMARY</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">In addition to functioning as a Dispatcher, the Communications Training Officer (CTO) assists dispatch leadership and the communications department with training activities as directed. Training activities may include structured on-the-job training, classroom instruction, New Employee Orientation, and remedial training of communications staff. The CTO serves as a role model, teaches company and departmental policies, helps employees apply classroom concepts to live dispatch operations, and evaluates employee progress through the training program.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">This is a Non-exempt/Hourly position. </span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">REPORTING RELATIONSHIP</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Reports directly to the Local Communications Center Leadership.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">KEY RESPONSIBILITIES</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Essential Functions / Primary Responsibilities</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Provide structured on-the-job training (OJT), classroom instruction, and New Employee Orientation as assigned.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Serve as a role model by demonstrating professionalism, policy compliance, and best practices in dispatch operations.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Teach dispatch employees departmental policies, procedures, protocols, and standards.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Instruct employees on the proper application of classroom concepts to live dispatch operations.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Observe, coach, and evaluate trainee performance throughout all phases of training.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Complete daily trainee checkoffs documenting observed skills, tasks, and competencies.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Complete weekly trainee evaluations summarizing performance trends, progress, strengths, and areas for improvement.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Provide timely, constructive, and objective feedback to trainees.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Identify performance deficiencies and recommend remedial training or additional support as needed.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Communicate trainee progress, concerns, and recommendations to Communications Management.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Assist with the continued development, review, and editing of training materials, including manuals, lesson plans, checklists, and evaluation tools, to ensure training content remains current, accurate, and consistent with departmental policies, protocols, and operational practices.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Participate in training meetings, calibration sessions, and program improvement initiatives as directed.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; 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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Communications Training Officer\",\"identifier\":\"J13768126254\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/1AB3DAD40B6CB1B8A38B904B69BE3810/jobs/126254\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810\",\"datePosted\":\"2026-06-19\",\"description\":\"Job DetailsJob Location: Phoenix, AZ 85021Position Type: Maricopa AmbulanceJob Category: Dispatch / CommunicationsROLE SUMMARY\\r\\n\\r\\nIn addition to functioning as a Dispatcher, the Communications Training Officer (CTO) assists dispatch leadership and the communications department with training activities as directed. Training activities may include structured on-the-job training, classroom instruction, New Employee Orientation, and remedial training of communications staff. The CTO serves as a role model, teaches company and departmental policies, helps employees apply classroom concepts to live dispatch operations, and evaluates employee progress through the training program.\\r\\n\\r\\nThis is a Non-exempt/Hourly position. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nREPORTING RELATIONSHIP\\r\\n\\r\\nReports directly to the Local Communications Center Leadership.\\r\\n\\r\\nKEY RESPONSIBILITIES\\r\\n\\r\\nEssential Functions / Primary Responsibilities\\r\\n\\r\\n\\r\\n\\tProvide structured on-the-job training (OJT), classroom instruction, and New Employee Orientation as assigned.\\r\\n\\tServe as a role model by demonstrating professionalism, policy compliance, and best practices in dispatch operations.\\r\\n\\tTeach dispatch employees departmental policies, procedures, protocols, and standards.\\r\\n\\tInstruct employees on the proper application of classroom concepts to live dispatch operations.\\r\\n\\tObserve, coach, and evaluate trainee performance throughout all phases of training.\\r\\n\\tComplete daily trainee checkoffs documenting observed skills, tasks, and competencies.\\r\\n\\tComplete weekly trainee evaluations summarizing performance trends, progress, strengths, and areas for improvement.\\r\\n\\tProvide timely, constructive, and objective feedback to trainees.\\r\\n\\tIdentify performance deficiencies and recommend remedial training or additional support as needed.\\r\\n\\tCommunicate trainee progress, concerns, and recommendations to Communications Management.\\r\\n\\tAssist with the continued development, review, and editing of training materials, including manuals, lesson plans, checklists, and evaluation tools, to ensure training content remains current, accurate, and consistent with departmental policies, protocols, and operational practices.\\r\\n\\tParticipate in training meetings, calibration sessions, and program improvement initiatives as directed.\\r\\n\\tMaintain accurate, complete, and timely training documentation.\\r\\n\\tSupport quality assurance efforts related to training and performance improvement.\\r\\n\\tPerform all Dispatcher duties and other duties as assigned.\\r\\n\\r\\nQualificationsREQUIRED QUALIFICATIONS\\r\\n\\r\\nMinimum Qualifications\\r\\n\\r\\n\\r\\n\\tMeets all Dispatcher position requirements.\\r\\n\\tCurrent Emergency Medical Dispatch (EMD) certification required.\\r\\n\\tCurrent AHA BLS certification or EMD equivalent required.\\r\\n\\tHigh level of proficiency in documentation.\\r\\n\\tHigh level of proficiency in the use of CAD, Avtec, Atlas, FR911, Phoenix terminals, and other peripheral programs used daily in the communications center.\\r\\n\\tKnowledge of medical terminology required.\\r\\n\\tPrior EMS, dispatch, teaching, coaching, or mentoring experience preferred.\\r\\n\\tConsistent punctuality and ability to meet deadlines as assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKnowledge, Skills, and Abilities\\r\\n\\r\\n\\r\\n\\tHigh level of customer service orientation and professionalism.\\r\\n\\tStrong verbal and written communication skills.\\r\\n\\tStrong problem-solving and critical-thinking skills.\\r\\n\\tAbility to manage competing priorities in a fast-paced, high-volume environment.\\r\\n\\tAbility to provide clear, objective, and constructive feedback.\\r\\n\\tAbility to maintain confidentiality and exercise sound judgment when handling employee performance, training, operational, and patient-related information.\\r\\n\\tAbility to effectively present information and respond to questions regarding patient care, operations, training, and customer service concerns.\\r\\n\\tAbility to coach, motivate, and train employees effectively through professionalism, patience, and compassion.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\nThe employee must be able to perform the essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\nThe employee frequently:\\r\\n\\r\\n\\r\\n\\tAbility to sit or stand for long periods of time.\\r\\n\\tAbility to reach, push, pull, and use hands and fingers to operate computer, keyboard, mouse, radio, phone, and other dispatch equipment for extended periods.\\r\\n\\tAbility to view graphic and text data on multiple computer screens for long periods of time.\\r\\n\\tAbility to read, understand, and write reports, correspondence, and training documentation.\\r\\n\\tAbility to hear, speak, and communicate clearly through telephone, radio, and in-person communications, with or without reasonable accommodation.\\r\\n\\tAbility to remain alert, focused, and composed while performing duties in a fast-paced environment.\\r\\n\\r\\n\",\"responsibilities\":\"ROLE SUMMARY\\r\\n\\r\\nIn addition to functioning as a Dispatcher, the Communications Training Officer (CTO) assists dispatch leadership and the communications department with training activities as directed. Training activities may include structured on-the-job training, classroom instruction, New Employee Orientation, and remedial training of communications staff. The CTO serves as a role model, teaches company and departmental policies, helps employees apply classroom concepts to live dispatch operations, and evaluates employee progress through the training program.\\r\\n\\r\\nThis is a Non-exempt/Hourly position. \\r\\n\\r\\n&nbsp;\\r\\n\\r\\nREPORTING RELATIONSHIP\\r\\n\\r\\nReports directly to the Local Communications Center Leadership.\\r\\n\\r\\nKEY RESPONSIBILITIES\\r\\n\\r\\nEssential Functions / Primary Responsibilities\\r\\n\\r\\n\\r\\n\\tProvide structured on-the-job training (OJT), classroom instruction, and New Employee Orientation as assigned.\\r\\n\\tServe as a role model by demonstrating professionalism, policy compliance, and best practices in dispatch operations.\\r\\n\\tTeach dispatch employees departmental policies, procedures, protocols, and standards.\\r\\n\\tInstruct employees on the proper application of classroom concepts to live dispatch operations.\\r\\n\\tObserve, coach, and evaluate trainee performance throughout all phases of training.\\r\\n\\tComplete daily trainee checkoffs documenting observed skills, tasks, and competencies.\\r\\n\\tComplete weekly trainee evaluations summarizing performance trends, progress, strengths, and areas for improvement.\\r\\n\\tProvide timely, constructive, and objective feedback to trainees.\\r\\n\\tIdentify performance deficiencies and recommend remedial training or additional support as needed.\\r\\n\\tCommunicate trainee progress, concerns, and recommendations to Communications Management.\\r\\n\\tAssist with the continued development, review, and editing of training materials, including manuals, lesson plans, checklists, and evaluation tools, to ensure training content remains current, accurate, and consistent with departmental policies, protocols, and operational practices.\\r\\n\\tParticipate in training meetings, calibration sessions, and program improvement initiatives as directed.\\r\\n\\tMaintain accurate, complete, and timely training documentation.\\r\\n\\tSupport quality assurance efforts related to training and performance improvement.\\r\\n\\tPerform all Dispatcher duties and other duties as assigned.\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"PRIORITY ONDEMAND\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=1AB3DAD40B6CB1B8A38B904B69BE3810\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"10243 N 19th Ave\",\"addressLocality\":\"Phoenix\",\"addressRegion\":\"AZ\",\"postalCode\":85021,\"addressCountry\":\"USA\"}},\"qualifications\":\"REQUIRED QUALIFICATIONS\\r\\n\\r\\nMinimum Qualifications\\r\\n\\r\\n\\r\\n\\tMeets all Dispatcher position requirements.\\r\\n\\tCurrent Emergency Medical Dispatch (EMD) certification required.\\r\\n\\tCurrent AHA BLS certification or EMD equivalent required.\\r\\n\\tHigh level of proficiency in documentation.\\r\\n\\tHigh level of proficiency in the use of CAD, Avtec, Atlas, FR911, Phoenix terminals, and other peripheral programs used daily in the communications center.\\r\\n\\tKnowledge of medical terminology required.\\r\\n\\tPrior EMS, dispatch, teaching, coaching, or mentoring experience preferred.\\r\\n\\tConsistent punctuality and ability to meet deadlines as assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKnowledge, Skills, and Abilities\\r\\n\\r\\n\\r\\n\\tHigh level of customer service orientation and professionalism.\\r\\n\\tStrong verbal and written communication skills.\\r\\n\\tStrong problem-solving and critical-thinking skills.\\r\\n\\tAbility to manage competing priorities in a fast-paced, high-volume environment.\\r\\n\\tAbility to provide clear, objective, and constructive feedback.\\r\\n\\tAbility to maintain confidentiality and exercise sound judgment when handling employee performance, training, operational, and patient-related information.\\r\\n\\tAbility to effectively present information and respond to questions regarding patient care, operations, training, and customer service concerns.\\r\\n\\tAbility to coach, motivate, and train employees effectively through professionalism, patience, and compassion.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\nThe employee must be able to perform the essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\nThe employee frequently:\\r\\n\\r\\n\\r\\n\\tAbility to sit or stand for long periods of time.\\r\\n\\tAbility to reach, push, pull, and use hands and fingers to operate computer, keyboard, mouse, radio, phone, and other dispatch equipment for extended periods.\\r\\n\\tAbility to view graphic and text data on multiple computer screens for long periods of time.\\r\\n\\tAbility to read, understand, and write reports, correspondence, and training documentation.\\r\\n\\tAbility to hear, speak, and communicate clearly through telephone, radio, and in-person communications, with or without reasonable accommodation.\\r\\n\\tAbility to remain alert, focused, and composed while performing duties in a fast-paced environment.\\r\\n\\r\\n\",\"experienceRequirements\":\"REQUIRED QUALIFICATIONS\\r\\n\\r\\nMinimum Qualifications\\r\\n\\r\\n\\r\\n\\tMeets all Dispatcher position requirements.\\r\\n\\tCurrent Emergency Medical Dispatch (EMD) certification required.\\r\\n\\tCurrent AHA BLS certification or EMD equivalent required.\\r\\n\\tHigh level of proficiency in documentation.\\r\\n\\tHigh level of proficiency in the use of CAD, Avtec, Atlas, FR911, Phoenix terminals, and other peripheral programs used daily in the communications center.\\r\\n\\tKnowledge of medical terminology required.\\r\\n\\tPrior EMS, dispatch, teaching, coaching, or mentoring experience preferred.\\r\\n\\tConsistent punctuality and ability to meet deadlines as assigned.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nKnowledge, Skills, and Abilities\\r\\n\\r\\n\\r\\n\\tHigh level of customer service orientation and professionalism.\\r\\n\\tStrong verbal and written communication skills.\\r\\n\\tStrong problem-solving and critical-thinking skills.\\r\\n\\tAbility to manage competing priorities in a fast-paced, high-volume environment.\\r\\n\\tAbility to provide clear, objective, and constructive feedback.\\r\\n\\tAbility to maintain confidentiality and exercise sound judgment when handling employee performance, training, operational, and patient-related information.\\r\\n\\tAbility to effectively present information and respond to questions regarding patient care, operations, training, and customer service concerns.\\r\\n\\tAbility to coach, motivate, and train employees effectively through professionalism, patience, and compassion.\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nPHYSICAL REQUIREMENTS\\r\\n\\r\\nThe employee must be able to perform the essential functions of the position with or without reasonable accommodation.\\r\\n\\r\\nThe employee frequently:\\r\\n\\r\\n\\r\\n\\tAbility to sit or stand for long periods of time.\\r\\n\\tAbility to reach, push, pull, and use hands and fingers to operate computer, keyboard, mouse, radio, phone, and other dispatch equipment for extended periods.\\r\\n\\tAbility to view graphic and text data on multiple computer screens for long periods of time.\\r\\n\\tAbility to read, understand, and write reports, correspondence, and training documentation.\\r\\n\\tAbility to hear, speak, and communicate clearly through telephone, radio, and in-person communications, with or without reasonable accommodation.\\r\\n\\tAbility to remain alert, focused, and composed while performing duties in a fast-paced environment.\\r\\n\\r\\n\",\"industry\":\"Dispatch / Communications\",\"validThrough\":\"-0001-11-30\"}",
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    "qualifications": "<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">REQUIRED QUALIFICATIONS</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Minimum Qualifications</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Meets all Dispatcher position requirements.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Current Emergency Medical Dispatch (EMD) certification required.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Current AHA BLS certification or EMD equivalent required.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">High level of proficiency in documentation.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">High level of proficiency in the use of CAD, Avtec, Atlas, FR911, Phoenix terminals, and other peripheral programs used daily in the communications center.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Knowledge of medical terminology required.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Prior EMS, dispatch, teaching, coaching, or mentoring experience preferred.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Consistent punctuality and ability to meet deadlines as assigned.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Knowledge, Skills, and Abilities</b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">High level of customer service orientation and professionalism.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Strong verbal and written communication skills.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Strong problem-solving and critical-thinking skills.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to manage competing priorities in a fast-paced, high-volume environment.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to provide clear, objective, and constructive feedback.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to maintain confidentiality and exercise sound judgment when handling employee performance, training, operational, and patient-related information.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to effectively present information and respond to questions regarding patient care, operations, training, and customer service concerns.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to coach, motivate, and train employees effectively through professionalism, patience, and compassion.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b><span style=\"font-size:13.0pt\"><span style=\"line-height:115%\"><span style=\"color:black\">PHYSICAL REQUIREMENTS</span></span></span></b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:13px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The employee must be able to perform the essential functions of the position with or without reasonable accommodation.</span></span></span></p>\r\n\r\n<p class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:48px; text-indent:-0.25in\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"font-family:Calibri,sans-serif\"><b><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">The employee frequently:</span></span></span></b></span></span></span></p>\r\n\r\n<ul>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to sit or stand for long periods of time.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to reach, push, pull, and use hands and fingers to operate computer, keyboard, mouse, radio, phone, and other dispatch equipment for extended periods.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to view graphic and text data on multiple computer screens for long periods of time.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to read, understand, and write reports, correspondence, and training documentation.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to hear, speak, and communicate clearly through telephone, radio, and in-person communications, with or without reasonable accommodation.</span></span></span></span></span></span></span></li>\r\n\t<li class=\"MsoBodyText\" style=\"margin-right:9px; margin-left:8px\"><span style=\"font-size:12pt\"><span style=\"line-height:107%\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Calibri,sans-serif\"><span style=\"font-size:11.0pt\"><span style=\"line-height:107%\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif\">Ability to remain alert, focused, and composed while performing duties in a fast-paced environment.</span></span></span></span></span></span></span></li>\r\n</ul>\r\n",
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  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/8de9cdc2c6a2eb0845079590f4773cd43f65136d?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/4ff2b6f2-21ea-4a62-9403-f00aa1d1dae2JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/0f99b8f6-ba41-4b1b-8bab-1135cc14e56aJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/8de9cdc2c6a2eb0845079590f4773cd43f65136d/eventsJSON

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