CalAim Assistant Manager (28984)

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    "jobTitle": "CalAim Assistant Manager (28984)",
    "location": "North Chico Medical - Chico, CA 95973",
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    "description": "<p><span style=\"font-family:Calibri,sans-serif\"><strong><u>Why work for Ampla Health? </u>&nbsp;28984</strong></span></p>\n\n<p><span style=\"font-family:Calibri,sans-serif\">Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate. </span></p>\n\n<ul>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Great Benefits including Medical, Dental, and Vision</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">4 weeks paid time off to start.</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">9 paid holidays</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">401k and profit sharing</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Full time, Monday to Friday</span></li>\n\t<li><span style=\"font-family:Calibri,sans-serif\">Great work/home life balance</span></li>\n</ul>\n\n<p><strong>General Purpose</strong><br />\nUnder the supervision of the Enhanced Care Coordination (ECC) Program Manager, the CalAIM Assistant Manager supports daily operations of the CalAIM program and supervises Lead Case Managers. This role ensures program performance goals and KPIs are met while supporting enhanced care management, community support services, and comprehensive care planning for patients with complex needs.</p>\n\n<p><strong>Key Responsibilities</strong></p>\n\n<ul>\n\t<li>\n\t<p>Assist in supervising Lead Case Managers and supporting daily program operations</p>\n\t</li>\n\t<li>\n\t<p>Monitor staff productivity, caseloads, and KPIs to ensure program goals are met</p>\n\t</li>\n\t<li>\n\t<p>Assign referrals and support outreach and enrollment for CalAIM services</p>\n\t</li>\n\t<li>\n\t<p>Track program metrics and prepare daily, weekly, and monthly reports</p>\n\t</li>\n\t<li>\n\t<p>Ensure accurate documentation, billing, and compliance with program guidelines</p>\n\t</li>\n\t<li>\n\t<p>Support staff onboarding, training, and ongoing development</p>\n\t</li>\n\t<li>\n\t<p>Participate in audits, quality management activities, and program improvement efforts</p>\n\t</li>\n\t<li>\n\t<p>Coordinate communication with internal teams, community partners, and external agencies</p>\n\t</li>\n\t<li>\n\t<p>Assist with recruiting, evaluations, scheduling, and timecard approvals for program staff</p>\n\t</li>\n\t<li>\n\t<p>Help resolve patient concerns and operational issues</p>\n\t</li>\n\t<li>\n\t<p>Serve as liaison with community organizations to support patient resources and services</p>\n\t</li>\n\t<li>\n\t<p>Perform other duties as assigned</p>\n\t</li>\n</ul>\n\n<p><strong>Qualifications</strong></p>\n\n<ul>\n\t<li>\n\t<p>Bachelor&rsquo;s degree in health administration, public health, healthcare management, nursing, or related field required</p>\n\t</li>\n\t<li>\n\t<p>Minimum two years of healthcare experience; case management experience preferred</p>\n\t</li>\n\t<li>\n\t<p>Minimum two years of supervisory or leadership experience</p>\n\t</li>\n\t<li>\n\t<p>Knowledge of CalAIM programs, care coordination, and community resources preferred</p>\n\t</li>\n\t<li>\n\t<p>Experience with EHR systems and Microsoft Office applications</p>\n\t</li>\n\t<li>\n\t<p>Valid California driver&rsquo;s license and reliable transportation required</p>\n\t</li>\n</ul>\n\n<p><strong>Key Skills</strong></p>\n\n<ul>\n\t<li>\n\t<p>Strong leadership and team development abilities</p>\n\t</li>\n\t<li>\n\t<p>Excellent organizational and problem-solving skills</p>\n\t</li>\n\t<li>\n\t<p>Effective communication and collaboration skills</p>\n\t</li>\n\t<li>\n\t<p>Ability to manage multiple priorities in a fast-paced environment</p>\n\t</li>\n\t<li>\n\t<p>Commitment to culturally responsive, patient-centered care</p>\n\t</li>\n</ul>\n\n<p><strong>Work Environment</strong><br />\nWork may occur in office settings, patient homes, or community locations. Travel within the service area may be required.</p>\n\n<div class=\"WordSection1\">\n<p>&nbsp;</p>\n</div>\n",
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Travel within the service area may be required.\\n\\n\\n&nbsp;\\n\\nQualifications \\n\\nQUALIFICATIONS, PROFESSIONAL KNOWLEDGE, SKILLS &amp; ABILITIES:\\n\\n\\n\\tBachelor’s degree in health administration, public health, healthcare management, business administration, public administration, nursing, or an equivalent field required.\\n\\tCurrent CPR certification required.\\n\\tMinimum two years of experience in a healthcare setting, with a preference for case management and care planning experience.\\n\\tMinimum two years of supervisory experience, demonstrating proven leadership in staff supervision, training, and team development.\\n\\tStrong understanding of medical terminology, Treatment Authorization Request (TAR) requirements, and regulatory guidelines related to case management.\\n\\tProficiency in electronic health record (EHR) systems, including the Care Plan module.\\n\\tExcellent interpersonal skills, with the ability to communicate effectively with patients, healthcare providers, and administrative staff.\\n\\tAbility to maintain discretion when handling confidential patient information.\\n\\tHighly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.\\n\\tMaintains expertise in CalAIM programs, including services, eligibility, enrollment, and billing processes.\\n\\tStrong knowledge of community resources, with experience coordinating services with local and regional agencies and a willingness to expand professional networks.\\n\\t Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, Teams, and other relevant software.\\n\\tValid California Driver's License, proof of insurance, and access to personal transportation required.\\n\\n\\n \\n\\nCOMMUNICATIONS SKILLS:\\n\\n\\n\\tMust have neat, legible handwriting.\\n\\tMust be able to interact with patients courteously and calmly.\\n\\tMust have the ability to communicate effectively with the public.\\n\\tMust utilize strong verbal and written communication skills.\\n\",\"responsibilities\":\"Why work for Ampla Health? &nbsp;28984\\n\\nAmpla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate. \\n\\n\\n\\tGreat Benefits including Medical, Dental, and Vision\\n\\t4 weeks paid time off to start.\\n\\t9 paid holidays\\n\\t401k and profit sharing\\n\\tFull time, Monday to Friday\\n\\tGreat work/home life balance\\n\\n\\nGeneral Purpose\\nUnder the supervision of the Enhanced Care Coordination (ECC) Program Manager, the CalAIM Assistant Manager supports daily operations of the CalAIM program and supervises Lead Case Managers. 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Travel within the service area may be required.\\n\\n\\n&nbsp;\\n\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"AMPLA HEALTH\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=DA95357E7C7E7D02943CA7C8B31993C3\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"100 Independence Circle\",\"addressLocality\":\"Chico\",\"addressRegion\":\"CA\",\"postalCode\":95973,\"addressCountry\":\"USA\"}},\"qualifications\":\" \\n\\nQUALIFICATIONS, PROFESSIONAL KNOWLEDGE, SKILLS &amp; ABILITIES:\\n\\n\\n\\tBachelor’s degree in health administration, public health, healthcare management, business administration, public administration, nursing, or an equivalent field required.\\n\\tCurrent CPR certification required.\\n\\tMinimum two years of experience in a healthcare setting, with a preference for case management and care planning experience.\\n\\tMinimum two years of supervisory experience, demonstrating proven leadership in staff supervision, training, and team development.\\n\\tStrong understanding of medical terminology, Treatment Authorization Request (TAR) requirements, and regulatory guidelines related to case management.\\n\\tProficiency in electronic health record (EHR) systems, including the Care Plan module.\\n\\tExcellent interpersonal skills, with the ability to communicate effectively with patients, healthcare providers, and administrative staff.\\n\\tAbility to maintain discretion when handling confidential patient information.\\n\\tHighly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.\\n\\tMaintains expertise in CalAIM programs, including services, eligibility, enrollment, and billing processes.\\n\\tStrong knowledge of community resources, with experience coordinating services with local and regional agencies and a willingness to expand professional networks.\\n\\t Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, Teams, and other relevant software.\\n\\tValid California Driver's License, proof of insurance, and access to personal transportation required.\\n\\n\\n \\n\\nCOMMUNICATIONS SKILLS:\\n\\n\\n\\tMust have neat, legible handwriting.\\n\\tMust be able to interact with patients courteously and calmly.\\n\\tMust have the ability to communicate effectively with the public.\\n\\tMust utilize strong verbal and written communication skills.\\n\",\"experienceRequirements\":\" \\n\\nQUALIFICATIONS, PROFESSIONAL KNOWLEDGE, SKILLS &amp; ABILITIES:\\n\\n\\n\\tBachelor’s degree in health administration, public health, healthcare management, business administration, public administration, nursing, or an equivalent field required.\\n\\tCurrent CPR certification required.\\n\\tMinimum two years of experience in a healthcare setting, with a preference for case management and care planning experience.\\n\\tMinimum two years of supervisory experience, demonstrating proven leadership in staff supervision, training, and team development.\\n\\tStrong understanding of medical terminology, Treatment Authorization Request (TAR) requirements, and regulatory guidelines related to case management.\\n\\tProficiency in electronic health record (EHR) systems, including the Care Plan module.\\n\\tExcellent interpersonal skills, with the ability to communicate effectively with patients, healthcare providers, and administrative staff.\\n\\tAbility to maintain discretion when handling confidential patient information.\\n\\tHighly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.\\n\\tMaintains expertise in CalAIM programs, including services, eligibility, enrollment, and billing processes.\\n\\tStrong knowledge of community resources, with experience coordinating services with local and regional agencies and a willingness to expand professional networks.\\n\\t Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, Teams, and other relevant software.\\n\\tValid California Driver's License, proof of insurance, and access to personal transportation required.\\n\\n\\n \\n\\nCOMMUNICATIONS SKILLS:\\n\\n\\n\\tMust have neat, legible handwriting.\\n\\tMust be able to interact with patients courteously and calmly.\\n\\tMust have the ability to communicate effectively with the public.\\n\\tMust utilize strong verbal and written communication skills.\\n\",\"validThrough\":\"2026-06-06\"}",
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    "qualifications": "<p> </p>\n\n<p style=\"margin-left:12px;text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">QUALIFICATIONS, PROFESSIONAL KNOWLEDGE, SKILLS &amp; ABILITIES:</span></span></b></span></span></span></span></p>\n\n<ol style=\"margin-bottom:13px;\">\n\t<li><span><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Bachelor’s degree in health administration, public health, healthcare management, business administration, public administration, nursing, or an equivalent field required.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Current CPR certification required.</span></span></span></span></span></span></li>\n\t<li><span><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Minimum two years of experience in a healthcare setting, with a preference for case management and care planning experience.</span></span></span></span></span></span></span></li>\n\t<li><span><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Minimum two years of supervisory experience, demonstrating proven leadership in staff supervision, training, and team development.</span></span></span></span></span></span></span></li>\n\t<li><span><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Strong understanding of medical terminology, Treatment Authorization Request (TAR) requirements, and regulatory guidelines related to case management.</span></span></span></span></span></span></span></li>\n\t<li><span><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Proficiency in electronic health record (EHR) systems, including the Care Plan module.</span></span></span></span></span></span></span></li>\n\t<li style=\"margin-right:3px;margin-bottom:12px;text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:94%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:94%;\"><span style=\"font-family:Arial, sans-serif;\">Excellent</span></span></span> <span style=\"font-size:12pt;\"><span style=\"line-height:94%;\"><span style=\"font-family:Arial, sans-serif;\">interpersonal skills, with the ability to communicate effectively with patients, healthcare providers, and administrative staff.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Ability to maintain discretion when handling confidential patient information.</span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Highly organized and detail-oriented, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.</span></span></span></span></span></span></li>\n\t<li><span><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Maintains expertise in CalAIM programs, including services, eligibility, enrollment, and billing processes.</span></span></span></span></span></span></span></li>\n\t<li><span><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Strong knowledge of community resources, with experience coordinating services with local and regional agencies and a willingness to expand professional networks.</span></span></span></span></span></span></span></li>\n\t<li style=\"text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"> <span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Proficiency in Microsoft Office applications, including Outlook, Excel, PowerPoint, Teams, and other relevant software.</span></span></span></span></span></span></li>\n\t<li style=\"margin-bottom:13px;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"line-height:115%;\"><span style=\"font-family:Arial, sans-serif;\">Valid California Driver's License, proof of insurance, and access to personal transportation required.</span></span></span></span></span></span></span></li>\n</ol>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><b><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">COMMUNICATIONS SKILLS:</span></span></b></span></span></span></span></p>\n\n<ol>\n\t<li style=\"margin-right:2px;text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Must have neat, legible handwriting.</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:2px;text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Must be able to interact with patients courteously and calmly.</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:2px;text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Must have the ability to communicate effectively with the public.</span></span></span></span></span></span></li>\n\t<li style=\"margin-right:2px;text-align:justify;\"><span><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Arial, sans-serif;\">Must utilize strong verbal and written communication skills.</span></span></span></span></span></span></li>\n</ol>",
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