Home › Companies › Hdks Fa Ca2 Oraclecloud Com CX 1 › Int Representative, Accident Benefits Claims- West
Int Representative, Accident Benefits Claims- West
Hdks Fa Ca2 Oraclecloud Com CX 1 · Edmonton, AB, Canada; Edmonton - 101 St NW · Hybrid · Active · $51,300–$94,400 / year · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Hdks Fa Ca2 Oraclecloud Com CX 1 |
| Title | Int Representative, Accident Benefits Claims- West |
| Normalized title | - |
| Department / team | Claims |
| Location | Edmonton, AB, Canada |
| Work model | Hybrid / Hybrid |
| Employment type | Full Time |
| Salary | $51,300–$94,400 / year |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-06-03 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Hdks Fa Ca2 Oraclecloud Com CX 1. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Edmonton. | Open |
| Department jobs | Active postings in Claims. | Open |
| Work model jobs | Active Hybrid postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Hdks Fa Ca2 Oraclecloud Com CX 1 |
| Source | f92001ae-1980-414f-9c58-2d4419b9c790 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
The Opportunity
Reporting to the Team Leader, Accident Benefit Claims, you are accountable for investigating, evaluating and settling Accident Benefit claims.
What To Expect
Report to the Team Leader, Accident Benefit Claims, while investigating, evaluating and settling accident benefit claims in accordance with the Insurance Act Securing details of claims by corresponding with claimants and/or representatives Assessing coverage eligibility and reviewing and applying interpretations of policy wordings in the resolution of coverage issues Processing income replacement, non-earner, and attendant care claims Reserving files appropriately after assessing claim Maintaining detailed file records on an electronic claims system Processing payments after confirming benefits, eligibility and reserves Coordinating the most effective course of action for claims Confirming collateral benefits Responding to claimant correspondence and accident benefit forms in accordance with the applicable legislation Reviewing and approving, when appropriate, treatment plans for claimant rehabilitation Arranging insurer examinations to determine benefits eligibility Preparing referral packages and obtaining the necessary medical information for insurer examinations Responding to assessment recommendations Other duties as assigned What You Bring
University degree, college diploma in related field or the CIP designation Minimum 2-3 years of claims handling experience Proficient in MS Word and Excel Professional, friendly and courteous in all interactions, whether with customers or co-workers Able to perform well in a busy operation and remain calm under pressure Team player adaptable to a changing environment Strong written and verbal communication skills Salary range: $51,300 - $94,400
Organization
Definity is the parent company to some of Canada’s most long-standing and innovative insurance brands, including Economical Insurance, Sonnet Insurance, Family Insurance Solutions, and Petline Insurance. Our ambition is to be one of Canada’s leading and most innovative property and casualty insurers. We can’t do that without our people, so we embrace and encourage a culture that’s collaborative, ambitious, rewarding, and empowering.
We offer a flexible, hybrid work experience where employees work from the office and virtually depending on the type of work they are doing and who they are working with. Bring your true self and be a part of our journey. It’s better here.
Company
Actual salary for the role may vary depending on work location of the successful candidate and other factors including but not limited to, skills, education, experience, working conditions and the local labour market.
This position is being posted to fill an existing vacancy.
Interested in this role, but don’t meet every requirement? We encourage you to apply! We know from experience that a candidate doesn’t need 100% of the qualifications listed to bring incredible value to our team. We’re actively seeking diverse backgrounds and perspectives to help us make insurance better. At Definity, inclusion, diversity, and equity aren’t just “nice to have” — they’re essential to our success.
What’s in it for you?
Hybrid work schedule for most roles
Company share ownership program
Incentive Program - Eligible employees may participate in various incentive plans which are paid out at the discretion of the company and subject to individual and company performance.
Pension and savings programs, with company-matched RRSP contributions
Paid volunteer days and company matching on charitable donations
Educational resources, tuition assistance, and paid time off to study for exams
Focus on inclusion with employee groups, support for gender affirmation surgery, access to BIPOC counsellors, access to programs for working parents
Wellness and recognition programs
Discounts on products and services
Go ahead and expect a lot — you deserve it.
It’s better here — but don’t take our word for it. Definity was named by Great Place to Work ® as one of the Best Workplaces™ in Canada for women, for youth, and for inclusion.
Our inclusive work environment welcomes diversity and supports accessibility. If you require accommodation at any time during the recruitment process, please let us know by contacting [email protected].
Background checks
This role requires successful clearance of background checks (including criminal checks and leadership references).
#LI-Hybrid
#IND1
Full job record
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| Board ID | f92001ae-1980-414f-9c58-2d4419b9c790 |
| Provider | oracle_hcm |
| Provider Job Key | 8991 |
| Title | Int Representative, Accident Benefits Claims- West |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Edmonton, AB, Canada; Edmonton - 101 St NW |
| Department | Claims |
| Team | — |
| Employment Type | full_time |
| Workplace Type | hybrid |
| Remote Policy | hybrid |
| Country | Canada |
| Region | AB |
| City | Edmonton |
| Salary Raw | Salary range: $51,300 - $94,400 Organization Definity is the parent company to some of Canada’s most long-stand |
| Salary Min | 51,300 |
| Salary Max | 94,400 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://hdks.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers-Definity/job/8991 |
| Apply URL | https://hdks.fa.ca2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/Careers-Definity/job/8991 |
| First Seen At | 2026-05-31 18:14:24Z |
| Last Seen At | 2026-06-06 11:23:28Z |
| Last Checked At | 2026-06-06 11:23:28Z |
| Last Changed At | 2026-06-03 12:03:25Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 20:39:07Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=hdks.fa.ca2.oraclecloud.com|CX_1/date=2026-06-06/2026-06-06T11-23-23-296Z-979a67d97df5990ce87e05b8d84846a90ed622305fc629be9a049c096ea9545b.json |
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"ExternalDescriptionStr": "<p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>The Opportunity</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Reporting to the Team Leader, Accident Benefit Claims, you are accountable for investigating, evaluating and settling Accident Benefit claims. </span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\"><strong>What To Expect</strong></span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Report to the Team Leader, Accident Benefit Claims, while investigating, evaluating and settling accident benefit claims in accordance with the Insurance Act</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Securing details of claims by corresponding with claimants and/or representatives</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Assessing coverage eligibility and reviewing and applying interpretations of policy wordings in the resolution of coverage issues</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Processing income replacement, non-earner, and attendant care claims</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Reserving files appropriately after assessing claim</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Maintaining detailed file records on an electronic claims system</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Processing payments after confirming benefits, eligibility and reserves</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Coordinating the most effective course of action for claims</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Confirming collateral benefits</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Responding to claimant correspondence and accident benefit forms in accordance with the applicable legislation</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Reviewing and approving, when appropriate, treatment plans for claimant rehabilitation</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Arranging insurer examinations to determine benefits eligibility</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; line-height: 115%;\">Preparing referral packages and obtaining the necessary medical information for insurer examinations</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt; 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