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HomeCompanies953142AEBE1265B7CA2CD1ED37F67288COMMUNICATIONS DISPATCHER

COMMUNICATIONS DISPATCHER

953142AEBE1265B7CA2CD1ED37F67288 · Dearborn Administrative Center - Dearborn, MI 48126; 16901 Michigan Ave., Dearborn, MI, 48126, USA · Active · $63,561 / day · Paycom ATS

Job facts

FieldValue
Company953142AEBE1265B7CA2CD1ED37F67288
TitleCOMMUNICATIONS DISPATCHER
Normalized title-
Department / team-
LocationDearborn, MI, United States
Work model-
Employment typeFull Time
Salary$63,561 / day
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-01-15 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-21

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Linked records

Company953142AEBE1265B7CA2CD1ED37F67288
Sourceb7052105-8969-4026-b289-e2d6503d479e
ATS providerPaycom ATS

Description

Description SALARY : Starting Pay: $63,561 DISTINGUISHING FEATURES OF WORK : This is highly responsible shift work, involving the operation of modern communications equipment, including computers, radios and telephones. Employees receive emergency 9-1-1 and non-emergency calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency medical services. The work of this division is maintained twenty-four hours per day, seven days per week, including weekends and holidays. Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and holidays. This is sedentary work. Lunches are usually consumed at workstations. Although breaks can be taken away from the workstation, the dispatcher does not leave the premises during an assigned shift. Interacts in a consistently pleasant and helpful manner to fellow employees, visitors, and citizens of the City of Dearborn and demonstrates the highest standards of internal and external customer service. DUTIES AND RESPONSIBILITIES : Essential Job Functions (Functions essential to attaining job objectives): Receives and transmits messages to and from police, fire and emergency medical units, as well as other local government and municipal communications units via two-way radio. Receives enhanced 9-1-1 emergency telephone calls for service; evaluates situation to determine appropriate response, and dispatches and advises appropriate response unit. Provides Emergency Medical Dispatching services. Communicates effectively with people of varying language and communications abilities. Communicates effectively during stressful telephone contacts, dealing effectively with hysterical, injured or disoriented callers. Operates the Computer Aided Dispatch (CAD) System and Mobile Data Terminal (MDT) using keyboard device in conjunction with dispatching police units. Operates the Law Enforcement Information Network (LEIN) computer system via keyboard. Participates in the Emergency Response Unit requiring on-call emergency response. Works shift assignments including frequent weekends and holidays. Demonstrates regular and predictable attendance. Marginal Job Functions (Peripheral or incidental to primary job functions): Prepares written records and reports, and maintains hard copy files. Operates the citywide emergency "Early Warning Siren System" for severe weather, disaster, or other public emergencies. Operates Tele Typewriter (TTY). Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Ability to operate two-way radio and multiple line telephone equipment in order to send and receive both emergency and non-emergency communications. Ability to discern voice and other auditory signals as necessary in receiving telephone and radio communications. Ability to perform functions efficiently and effectively while maintaining an appropriate level of professionalism during stressful, high volume work periods. Ability to communicate verbally in English using appropriate grammar and diction. Knowledge of Arabic language is helpful. Ability to deal with multiple demands simultaneously, to prioritize and adjust priorities as needed. Ability to operate a microcomputer or terminal keyboard. Ability to discern a range of colors on a color computer monitor. Ability to operate Tele Typewriter (TTY) and other equipment as appropriate. Ability to learn the general geography, principal landmarks, major buildings and streets of the City, as well as the locations of City departments, their services and personnel as required. Qualifications EXPERIENCE AND TRAINING : Graduation from an accredited high school or GED equivalent.  Supplemental course work or experience in the use of computers and related applications is helpful.  9-1-1 Dispatch experience desired.

Full job record

Job ID8d16fb9ce3cb52b1a95ef5d9b1a7ac6d73729452
Org IDac25d239-73c2-4cc4-87a4-f4878f0e6de3
Source IDb7052105-8969-4026-b289-e2d6503d479e
Board IDb7052105-8969-4026-b289-e2d6503d479e
Providerpaycom
Provider Job Key56100
TitleCOMMUNICATIONS DISPATCHER
Normalized Title
Statusactive
Activeyes
Location TextDearborn Administrative Center - Dearborn, MI 48126; 16901 Michigan Ave., Dearborn, MI, 48126, USA
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionMI
CityDearborn
Salary RawDescription SALARY : Starting Pay: $63,561 DISTINGUISHING FEATURES OF WORK : This is highly responsible shift work, involving the operation of modern communications equipment, including computers, radios and telephones. Employees receive emergency 9-1-1 and non-emergency calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency medical services. The work of this division is maintained twenty-four hours per day, seven days per week, including weekends and holidays. Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and holidays. This is sedentary work. Lunches are usually consumed at workstations. Although breaks can be taken away from the workstation, the dispatcher does not leave the premises during an assigned shift. Interacts in a consistently pleasant and helpful manner to fellow employees, visitors, and citizens of the City of Dearborn and demonstrates the highest standards of internal and external customer service. DUTIES AND RESPONSIBILITIES : Essential Job Functions (Functions essential to attaining job objectives): Receives and transmits messages to and from police, fire and emergency medical units, as well as other local government and municipal communications units via two-way radio. Receives enhanced 9-1-1 emergency telephone calls for service; evaluates situation to determine appropriate response, and dispatches and advises appropriate response unit. Provides Emergency Medical Dispatching services. Communicates effectively with people of varying language and communications abilities. Communicates effectively during stressful telephone contacts, dealing effectively with hysterical, injured or disoriented callers. Operates the Computer Aided Dispatch (CAD) System and Mobile Data Terminal (MDT) using keyboard device in conjunction with dispatching police units. Operates the Law Enforcement Information Network (LEIN) computer system via keyboard. Participates in the Emergency Response Unit requiring on-call emergency response. Works shift assignments including frequent weekends and holidays. Demonstrates regular and predictable attendance. Marginal Job Functions (Peripheral or incidental to primary job functions): Prepares written records and reports, and maintains hard copy files. Operates the citywide emergency "Early Warning Siren System" for severe weather, disaster, or other public emergencies. Operates Tele Typewriter (TTY). Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Ability to operate two-way radio and multiple line telephone equipment in order to send and receive both emergency and non-emergency communications. Ability to discern voice and other auditory signals as necessary in receiving telephone and radio communications. Ability to perform functions efficiently and effectively while maintaining an appropriate level of professionalism during stressful, high volume work periods. Ability to communicate verbally in English using appropriate grammar and diction. Knowledge of Arabic language is helpful. Ability to deal with multiple demands simultaneously, to prioritize and adjust priorities as needed. Ability to operate a microcomputer or terminal keyboard. Ability to discern a range of colors on a color computer monitor. Ability to operate Tele Typewriter (TTY) and other equipment as appropriate. Ability to learn the general geography, principal landmarks, major buildings and streets of the City, as well as the locations of City departments, their services and personnel as required. Qualifications EXPERIENCE AND TRAINING : Graduation from an accredited high school or GED equivalent.  Supplemental course work or experience in the use of computers and related applications is helpful.  9-1-1 Dispatch experience desired.
Salary Min63,561
Salary Max
Salary CurrencyUSD
Salary Periodday
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=56100&clientkey=953142AEBE1265B7CA2CD1ED37F67288
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=56100&clientkey=953142AEBE1265B7CA2CD1ED37F67288
First Seen At2026-05-31 19:06:54Z
Last Seen At2026-06-21 10:02:53Z
Last Checked At2026-06-21 10:02:53Z
Last Changed At2026-05-31 19:06:54Z
Inactive At
Source Posted At2026-01-15 00:00:00Z
Source Updated At
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