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COMMUNICATIONS DISPATCHER
953142AEBE1265B7CA2CD1ED37F67288 · Dearborn Administrative Center - Dearborn, MI 48126; 16901 Michigan Ave., Dearborn, MI, 48126, USA · Active · $63,561 / day · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 953142AEBE1265B7CA2CD1ED37F67288 |
| Title | COMMUNICATIONS DISPATCHER |
| Normalized title | - |
| Department / team | - |
| Location | Dearborn, MI, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $63,561 / day |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-01-15 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-21 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 953142AEBE1265B7CA2CD1ED37F67288. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Dearborn. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 953142AEBE1265B7CA2CD1ED37F67288 |
| Source | b7052105-8969-4026-b289-e2d6503d479e |
| ATS provider | Paycom ATS |
Description
Description
SALARY : Starting Pay: $63,561
DISTINGUISHING FEATURES OF WORK :
This is highly responsible shift work, involving the operation of modern communications equipment, including computers, radios and telephones. Employees receive emergency 9-1-1 and non-emergency calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency medical services. The work of this division is maintained twenty-four hours per day, seven days per week, including weekends and holidays. Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and holidays. This is sedentary work. Lunches are usually consumed at workstations. Although breaks can be taken away from the workstation, the dispatcher does not leave the premises during an assigned shift.
Interacts in a consistently pleasant and helpful manner to fellow employees, visitors, and citizens of the City of Dearborn and demonstrates the highest standards of internal and external customer service.
DUTIES AND RESPONSIBILITIES :
Essential Job Functions (Functions essential to attaining job objectives):
Receives and transmits messages to and from police, fire and emergency medical units, as well as other local government and municipal communications units via two-way radio.
Receives enhanced 9-1-1 emergency telephone calls for service; evaluates situation to determine appropriate response, and dispatches and advises appropriate response unit.
Provides Emergency Medical Dispatching services.
Communicates effectively with people of varying language and communications abilities.
Communicates effectively during stressful telephone contacts, dealing effectively with hysterical, injured or disoriented callers.
Operates the Computer Aided Dispatch (CAD) System and Mobile Data Terminal (MDT) using keyboard device in conjunction with dispatching police units.
Operates the Law Enforcement Information Network (LEIN) computer system via keyboard.
Participates in the Emergency Response Unit requiring on-call emergency response.
Works shift assignments including frequent weekends and holidays.
Demonstrates regular and predictable attendance.
Marginal Job Functions (Peripheral or incidental to primary job functions):
Prepares written records and reports, and maintains hard copy files.
Operates the citywide emergency "Early Warning Siren System" for severe weather, disaster, or other public emergencies.
Operates Tele Typewriter (TTY).
Performs related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES :
Ability to operate two-way radio and multiple line telephone equipment in order to send and receive both emergency and non-emergency communications.
Ability to discern voice and other auditory signals as necessary in receiving telephone and radio communications.
Ability to perform functions efficiently and effectively while maintaining an appropriate level of professionalism during stressful, high volume work periods.
Ability to communicate verbally in English using appropriate grammar and diction. Knowledge of Arabic language is helpful.
Ability to deal with multiple demands simultaneously, to prioritize and adjust priorities as needed.
Ability to operate a microcomputer or terminal keyboard.
Ability to discern a range of colors on a color computer monitor.
Ability to operate Tele Typewriter (TTY) and other equipment as appropriate.
Ability to learn the general geography, principal landmarks, major buildings and streets of the City, as well as the locations of City departments, their services and personnel as required.
Qualifications
EXPERIENCE AND TRAINING :
Graduation from an accredited high school or GED equivalent. Supplemental course work or experience in the use of computers and related applications is helpful. 9-1-1 Dispatch experience desired.
Full job record
| Job ID | 8d16fb9ce3cb52b1a95ef5d9b1a7ac6d73729452 |
| Org ID | ac25d239-73c2-4cc4-87a4-f4878f0e6de3 |
| Source ID | b7052105-8969-4026-b289-e2d6503d479e |
| Board ID | b7052105-8969-4026-b289-e2d6503d479e |
| Provider | paycom |
| Provider Job Key | 56100 |
| Title | COMMUNICATIONS DISPATCHER |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Dearborn Administrative Center - Dearborn, MI 48126; 16901 Michigan Ave., Dearborn, MI, 48126, USA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MI |
| City | Dearborn |
| Salary Raw | Description SALARY : Starting Pay: $63,561 DISTINGUISHING FEATURES OF WORK : This is highly responsible shift work, involving the operation of modern communications equipment, including computers, radios and telephones. Employees receive emergency 9-1-1 and non-emergency calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency medical services. The work of this division is maintained twenty-four hours per day, seven days per week, including weekends and holidays. Employees are assigned to work day, afternoon and midnight shifts, including frequent weekends and holidays. This is sedentary work. Lunches are usually consumed at workstations. Although breaks can be taken away from the workstation, the dispatcher does not leave the premises during an assigned shift. Interacts in a consistently pleasant and helpful manner to fellow employees, visitors, and citizens of the City of Dearborn and demonstrates the highest standards of internal and external customer service. DUTIES AND RESPONSIBILITIES : Essential Job Functions (Functions essential to attaining job objectives): Receives and transmits messages to and from police, fire and emergency medical units, as well as other local government and municipal communications units via two-way radio. Receives enhanced 9-1-1 emergency telephone calls for service; evaluates situation to determine appropriate response, and dispatches and advises appropriate response unit. Provides Emergency Medical Dispatching services. Communicates effectively with people of varying language and communications abilities. Communicates effectively during stressful telephone contacts, dealing effectively with hysterical, injured or disoriented callers. Operates the Computer Aided Dispatch (CAD) System and Mobile Data Terminal (MDT) using keyboard device in conjunction with dispatching police units. Operates the Law Enforcement Information Network (LEIN) computer system via keyboard. Participates in the Emergency Response Unit requiring on-call emergency response. Works shift assignments including frequent weekends and holidays. Demonstrates regular and predictable attendance. Marginal Job Functions (Peripheral or incidental to primary job functions): Prepares written records and reports, and maintains hard copy files. Operates the citywide emergency "Early Warning Siren System" for severe weather, disaster, or other public emergencies. Operates Tele Typewriter (TTY). Performs related duties as assigned. KNOWLEDGE, SKILLS AND ABILITIES : Ability to operate two-way radio and multiple line telephone equipment in order to send and receive both emergency and non-emergency communications. Ability to discern voice and other auditory signals as necessary in receiving telephone and radio communications. Ability to perform functions efficiently and effectively while maintaining an appropriate level of professionalism during stressful, high volume work periods. Ability to communicate verbally in English using appropriate grammar and diction. Knowledge of Arabic language is helpful. Ability to deal with multiple demands simultaneously, to prioritize and adjust priorities as needed. Ability to operate a microcomputer or terminal keyboard. Ability to discern a range of colors on a color computer monitor. Ability to operate Tele Typewriter (TTY) and other equipment as appropriate. Ability to learn the general geography, principal landmarks, major buildings and streets of the City, as well as the locations of City departments, their services and personnel as required. Qualifications EXPERIENCE AND TRAINING : Graduation from an accredited high school or GED equivalent. Supplemental course work or experience in the use of computers and related applications is helpful. 9-1-1 Dispatch experience desired. |
| Salary Min | 63,561 |
| Salary Max | — |
| Salary Currency | USD |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=56100&clientkey=953142AEBE1265B7CA2CD1ED37F67288 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=56100&clientkey=953142AEBE1265B7CA2CD1ED37F67288 |
| First Seen At | 2026-05-31 19:06:54Z |
| Last Seen At | 2026-06-21 10:02:53Z |
| Last Checked At | 2026-06-21 10:02:53Z |
| Last Changed At | 2026-05-31 19:06:54Z |
| Inactive At | — |
| Source Posted At | 2026-01-15 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=953142AEBE1265B7CA2CD1ED37F67288/date=2026-06-21/2026-06-21T10-02-52-207Z-2b5516c077d2fa8a1f491c7d4088e67215f9fa8dda9e785061d18785abaf27a9.json |
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"description": "<p><strong><u>SALARY</u></strong>: Starting Pay: $63,561 </p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><strong><u><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">DISTINGUISHING FEATURES OF WORK</span></span></u></strong><strong><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">:</span></span></strong></span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:'Times New Roman',serif\"><em><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\"> This is highly responsible shift work, involving the operation of modern communications equipment, including computers, radios and telephones. Employees receive emergency 9-1-1 and non-emergency calls, complaints and inquiries from the public, evaluate and dispatch police, fire and emergency medical services. 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Although breaks can be taken away from the workstation, the dispatcher does not leave the premises during an assigned shift.</span></span></em></span></span></p>\n\n<p><span style=\"font-size:11pt\"><span style=\"font-family:'Times New Roman',serif\"><em><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\"> Interacts in a consistently pleasant and helpful manner to fellow employees, visitors, and citizens of the City of Dearborn and demonstrates the highest standards of internal and external customer service.</span></span></em></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><strong><u><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">DUTIES AND RESPONSIBILITIES</span></span></u></strong><strong><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">:</span></span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><strong><em><u><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Essential Job Functions</span></span></u></em></strong><strong><em><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\"> (Functions essential to attaining job objectives):</span></span></em></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Receives and transmits messages to and from police, fire and emergency medical units, as well as other local government and municipal communications units via two-way radio.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Receives enhanced 9-1-1 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style=\"font-family:Arial,sans-serif\">Participates in the Emergency Response Unit requiring on-call emergency response.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Works shift assignments including frequent weekends and holidays.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Demonstrates regular and predictable attendance.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><strong><em><u><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Marginal Job Functions</span></span></u></em></strong><strong><em><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\"> (Peripheral or 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style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Performs related duties as assigned.</span></span></span></span></li>\n</ul>\n\n<p><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><strong><u><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">KNOWLEDGE, SKILLS AND ABILITIES</span></span></u></strong><strong><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">:</span></span></strong></span></span></p>\n\n<ul>\n\t<li style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to operate two-way radio and multiple line telephone equipment in order to send and receive both emergency and non-emergency communications.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to discern voice and other auditory signals as necessary in receiving telephone and radio communications.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to perform functions efficiently and effectively while maintaining an appropriate level of professionalism during stressful, high volume work periods. </span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to communicate verbally in 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Knowledge of Arabic language is helpful.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to deal with multiple demands simultaneously, to prioritize and adjust priorities as needed.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to operate a microcomputer or terminal keyboard.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:11pt\"><span style=\"font-family:'Times New Roman',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to discern a range of colors on a color computer monitor.</span></span></span></span></li>\n\t<li><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to operate Tele Typewriter (TTY) and other equipment as appropriate.</span></span></span></span></li>\n\t<li style=\"text-align:justify\"><span style=\"font-size:12pt\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-size:10.5pt\"><span style=\"font-family:Arial,sans-serif\">Ability to learn the general geography, principal landmarks, major buildings and streets of the City, as well as the locations of City departments, their services and personnel as required.</span></span></span></span></li>\n</ul>\n",
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