Manager, Veeva Vault Administration (Contract)

{
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  "source_hash": "d0b30b02f68f6610d9a8b4684e230099554c1a271052924be2c312ec1d207059",
  "last_changed_at": "2026-05-29T07:01:33.822Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Toronto, Ontario",
    "city": "Toronto",
    "region": "ON",
    "country": "Canada",
    "is_remote": true,
    "confidence": 0.85
  },
  "salary_max": 148000,
  "salary_min": 89000,
  "inferred_at": "2026-06-06T07:57:11.664Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Toronto, Ontario",
      "city": "Toronto",
      "region": "ON",
      "country": "Canada",
      "is_remote": true,
      "confidence": 0.85
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": "remote",
  "salary_period": "year",
  "workplace_type": "remote",
  "salary_currency": "CAD"
}

{}

{
  "lists": [
    {
      "text": "Vault Configuration & Solution Delivery (40-60%)",
      "content": "\n<li>Collaborates with cross-functional stakeholders to gather, analyze, and translate business needs into actionable requirements &amp; specifications for Vault Clinical applications.</li>\n<li>Configures, validates, and implements Vault Clinical solutions across all applications, including workflows, lifecycles and metadata.</li>\n<li>Coordinates planning &amp; deployment of vendor platform updates, including evaluation of new features &amp; releases, impact analysis, readiness assessments, and production roll-out.</li>\n<li>Identifies and recommends innovative Vault Clinical enhancements aligned with Alimentiv’s strategic direction &amp; roadmap for the platform.</li>\n<li>Collaborates with business and technical stakeholders to execute data migrations and system integrations (e.g., EDC) connected to Veeva Vault.</li>\n<li>Ensures alignment and consistency of configurations across Vault Clinical applications, coordinating with delivery &amp; support staff to maintain a coherent architecture.&nbsp; &nbsp;&nbsp;</li>\n"
    },
    {
      "text": "Vault Maintenance, Security & Compliance (30-50%)",
      "content": "\n<li>Maintains configuration of Vault Clinical applications (eTMF, CTMS, Study Training, Study Startup, Site Connect) and underlying Vault Platform data architecture (Global Directory).</li>\n<li>Manages system change requests, applying change controls in accordance with internal policies &amp; SOPs and external regulations.</li>\n<li>Manages user accounts &amp; permissions, applying role-based access principles and conducting user access reviews.</li>\n<li>Liaises with vendor support &amp; professional services for issue resolution and escalation when required.</li>\n<li>Oversees data governance of Vault Platform, monitoring data integrity and quality.</li>\n<li>Conducts system risk assessments and develops &amp; applies mitigations to ensure security, integrity and availability of the platform in accordance with GxP regulations (21 CFR Part 11, EMA) and ISO 27001 principles.</li>\n<li>Maintain system documentation, including validation deliverables, SOPs and work instructions, to ensure regulatory compliance and audit readiness.</li>\n"
    },
    {
      "text": "Vault User Enablement, Support & Training (10-25%)",
      "content": "\n<li>Oversee user training and development &amp; maintenance of comprehensive training resources to drive user adoption and support effective system use.</li>\n<li>Provide technical support and guidance to internal and external Vault Clinical users, ensuring timely resolution of system issues and user inquiries.</li>\n<li>Serves as a trusted partner to non-technical users, ensuring clear communication and practical guidance to support adoption and effective use of the platform.</li>\n<li>Develop and maintain reports and dashboards for internal and external users leveraging Vault Clinical data to support operational visibility and decision-making.</li>\n"
    },
    {
      "text": "Team Management & Engagement (10-15%)",
      "content": "\n<li>Formally supervise and oversee the work of internal Veeva solution delivery &amp; support staff.</li>\n<li>Assign and prioritize workloads to ensure timelines and quality expectations are met.</li>\n<li>Support recruitment activities, including onboarding and training new team members.</li>\n<li>Set, track, and evaluate performance objectives to align with departmental strategies.</li>\n<li>Conduct performance reviews and support team competency development.</li>\n<li>Provide conflict resolution support and maintain positive team morale.</li>\n<li>Monitor resourcing, capacity, and availability of staff, escalating concerns to Sr leadership as required</li>\n"
    },
    {
      "text": "Qualifications",
      "content": "\n<li>7 – 9 years of related experience</li>\n<li>(Honors) Bachelor’s degree</li>\n<li>English fluency (written and verbal)&nbsp;</li>\n<li>Veeva Vault Platform Administrator or Veeva Clinical Operations Administrator certification is required, with demonstrated strong knowledge of Veeva configuration tools.</li>\n<li>Prior knowledge &amp; experience with configuration &amp; administration of Veeva Vault Clinical applications including eTMF, CTMS, Study Startup, Study Training, and Site Connect</li>\n<li>Knowledge of database management and data governance concepts &amp; principles for oversight of underlying Veeva Vault data architecture (Global Directory)</li>\n<li>Experience with Veeva Vault data migrations.</li>\n<li>Experience with integrating Veeva Vault with other clinical applications (e.g., EDC).</li>\n<li>Knowledge of full computer system validation lifecycle and deliverables (requirements, specifications, IQ, OQ, PQ/UAT), with Veeva-specific experience preferred.</li>\n<li>Knowledge of IT security protocols and regulatory compliance requirements (e.g., FDA 21 CFR Part 11,) including implementing secure access controls and ensuring data integrity and audit trails in clinical systems</li>\n<li>Understanding of global regulations affecting clinical trials, including ICH-GxP, FDA guidelines, and data privacy laws in various regions (e.g., GDPR).</li>\n<li>Proven ability to self-direct work, manage priorities independently, and collaborate with non-technical stakeholders to deliver functional solutions.</li>\n<li>Technical Documentation: Knowledge of creating and maintaining technical documentation, such as system manuals, standard operating procedures (SOPs), and user guides for clinical systems.</li>\n<li>Problem-Solving: The ability to quickly diagnose system issues, troubleshoot effectively, and implement solutions independently.</li>\n<li>Adaptability: Ability to adapt to new technologies and evolving regulatory requirements in the clinical space, and willingness to continuously learn and improve.</li>\n<li>Communication Skills: Strong written and verbal communication skills to work effectively with cross-functional teams, present technical information to non-technical stakeholders, and provide training and support to users.</li>\n<li>Attention to Detail: The ability to pay close attention to regulatory requirements and data accuracy, ensuring compliance and data integrity in clinical systems.</li>\n<li>Project Management and Organization: Strong organizational and time-management abilities to handle multiple projects simultaneously, ensuring timely implementation of system changes or upgrades.</li>\n"
    }
  ],
  "country": "CA",
  "createdAt": 1779367336835,
  "updatedAt": null,
  "categories": {
    "team": "Technology and Innovation",
    "location": "Toronto, Ontario",
    "commitment": "Full-time, Limited term",
    "department": "Corporate Operations",
    "allLocations": [
      "Toronto, Ontario",
      "Raleigh-Durham, North Carolina"
    ]
  },
  "salaryRange": {
    "max": 148000,
    "min": 89000,
    "currency": "CAD",
    "interval": "per-year-salary"
  },
  "workplaceType": "remote"
}