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Patient Scheduling Coordinator Bilingual (Spanish)

Adc73487 Bc94 4adc 86dc 34714db9c471 19000101 000001 · Tampa, FL, US, Tampa, FL · On Site · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyAdc73487 Bc94 4adc 86dc 34714db9c471 19000101 000001
TitlePatient Scheduling Coordinator Bilingual (Spanish)
Normalized title-
Department / team-
LocationTampa, FL, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-03-09 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Adc73487 Bc94 4adc 86dc 34714db9c471 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Tampa.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyAdc73487 Bc94 4adc 86dc 34714db9c471 19000101 000001
Source09028e1d-f1cd-4930-bcb7-5f1ec25ad8f9
ATS providerADP Workforce Now Recruiting

Description

Patient Scheduling Coordinator Bilingual (Spanish) Location: Tampa, Florida Organization: Tampa Family Health Centers (TFHC) About Tampa Family Health Centers At Tampa Family Health Centers, healthcare is more than a service, it is our mission. As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County. Joining TFHC means becoming part of a mission-driven organization where your work directly supports patient-centered care and expands access to those who need it most. Position Summary Tampa Family Health Centers is seeking a Bilingual Patient Scheduling Coordinator to support our call center operations. This role is responsible for managing inbound calls, scheduling patient appointments, and ensuring accurate documentation within the Electronic Health Record. The ideal candidate delivers excellent customer service, communicates effectively in both English and Spanish, and thrives in a fast-paced healthcare environment. Essential Responsibilities Answer and route incoming calls in a timely and professional manner Schedule patient appointments accurately and efficiently Enter and update patient demographic information in the EHR Route messages to appropriate health centers and staff Provide high-quality customer service to patients and callers Follow call center procedures, workflows, and scripting guidelines Ensure compliance with HIPAA and TFHC policies Perform additional duties as assigned Qualifications High school diploma or equivalent required Minimum 6 months of customer service experience in a healthcare, call center, or high-volume environment Bilingual in English and Spanish strongly preferred Skills & Abilities Strong verbal and written communication skills Excellent customer service and interpersonal skills Familiarity with medical or dental terminology preferred Proficiency with EHR systems and Microsoft Office Ability to multitask in a fast-paced, high-call-volume environment Strong attention to detail and accuracy Work Environment On-site call center environment High-volume, fast-paced setting with frequent patient interaction Benefits & Rewards TFHC offers a comprehensive benefits package designed to support your well-being and professional growth, including: Medical, Dental, and Vision Insurance Life, Disability, and AD&D Insurance Generous PTO and 7 paid company holidays 401(k) with employer contribution after one year Employee Assistance Program (EAP) Employee discount program Growth and development opportunities Pet Insurance Why Join TFHC? Join a mission-driven team focused on delivering exceptional patient experiences and improving access to care across the Tampa Bay community. Join Us If you are passionate about patient service and thrive in a fast-paced environment, we encourage you to apply and join Tampa Family Health Centers.

Full job record

Job ID8cc7750ea4f9e709974ccabfc879214b0167fe1d
Org ID4865a593-53a0-4b68-929d-b8cba3ed8f25
Source ID09028e1d-f1cd-4930-bcb7-5f1ec25ad8f9
Board ID09028e1d-f1cd-4930-bcb7-5f1ec25ad8f9
Provideradp_workforcenow
Provider Job Key616458
TitlePatient Scheduling Coordinator Bilingual (Spanish)
Normalized Title—
Statusactive
Activeyes
Location TextTampa, FL, US, Tampa, FL
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionFL
CityTampa
Salary Raw—
Salary Min—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=adc73487-bc94-4adc-86dc-34714db9c471&ccId=19000101_000001&lang=en_US&type=JS&jobId=616458&jwId=9201163893997_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=adc73487-bc94-4adc-86dc-34714db9c471&ccId=19000101_000001&lang=en_US&type=JS&jobId=616458&jwId=9201163893997_1
First Seen At2026-05-31 18:10:45Z
Last Seen At2026-06-06 12:28:30Z
Last Checked At2026-06-06 12:28:30Z
Last Changed At2026-06-06 12:28:30Z
Inactive At—
Source Posted At2026-03-09 18:24:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=adc73487-bc94-4adc-86dc-34714db9c471|19000101_000001/date=2026-06-06/2026-06-06T12-28-29-010Z-4c254c81a8d0feb38490ac78a8d5c3fbac6aad958219a16b64d73f9f9e6a90d4.json
Event Fields
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Extensions
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As a Federally Qualified Health Center (FQHC), we provide quality, caring, and accessible healthcare to a culturally diverse community across Hillsborough County.</span></p><p data-start=\"534\" data-end=\"703\"><span style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Joining TFHC means becoming part of a mission-driven organization where your work directly supports patient-centered care and expands access to those who need it most.</span></p><span style=\"font-size: 24px;\"><hr data-start=\"705\" data-end=\"708\"></span><h3 data-section-id=\"1he1thv\" data-start=\"710\" data-end=\"736\"><span style=\"font-size: 24px; color: rgb(0, 0, 0); font-family: georgia, serif;\"><strong data-start=\"714\" data-end=\"734\">Position Summary</strong></span></h3><p data-start=\"737\" data-end=\"1018\"><span style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Tampa Family Health Centers is seeking a Bilingual Patient Scheduling Coordinator to support our call center operations. This role is responsible for managing inbound calls, scheduling patient appointments, and ensuring accurate documentation within the Electronic Health Record.</span></p><p data-start=\"1020\" data-end=\"1184\"><span style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">The ideal candidate delivers excellent customer service, communicates effectively in both English and Spanish, and thrives in a fast-paced healthcare environment.</span></p><span style=\"font-size: 24px;\"><hr data-start=\"1186\" data-end=\"1189\"></span><h3 data-section-id=\"19aun5e\" data-start=\"1191\" data-end=\"1227\"><span style=\"font-size: 24px; color: rgb(0, 0, 0); font-family: georgia, serif;\"><strong data-start=\"1195\" data-end=\"1225\">Essential Responsibilities</strong></span></h3><ul data-start=\"1228\" data-end=\"1713\"><li data-section-id=\"gw41nw\" data-start=\"1228\" data-end=\"1299\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Answer and route incoming calls in a timely and professional manner</li><li data-section-id=\"lscpxi\" data-start=\"1300\" data-end=\"1360\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Schedule patient appointments accurately and efficiently</li><li data-section-id=\"1ppggap\" data-start=\"1361\" data-end=\"1424\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Enter and update patient demographic information in the EHR</li><li data-section-id=\"1q83hz0\" data-start=\"1425\" data-end=\"1483\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Route messages to appropriate health centers and staff</li><li data-section-id=\"10v96t6\" data-start=\"1484\" data-end=\"1549\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Provide high-quality customer service to patients and callers</li><li data-section-id=\"1s4c4i5\" data-start=\"1550\" data-end=\"1620\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Follow call center procedures, workflows, and scripting guidelines</li><li data-section-id=\"1kahlu0\" data-start=\"1621\" data-end=\"1671\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Ensure compliance with HIPAA and TFHC policies</li><li data-section-id=\"1vqyd1k\" data-start=\"1672\" data-end=\"1713\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Perform additional duties as assigned</li></ul><hr data-start=\"1715\" data-end=\"1718\"><h3 data-section-id=\"o7u6w4\" data-start=\"1720\" data-end=\"1744\"><span style=\"font-size: 24px; color: rgb(0, 0, 0); font-family: georgia, serif;\"><strong data-start=\"1724\" data-end=\"1742\">Qualifications</strong></span></h3><ul data-start=\"1745\" data-end=\"1956\"><li data-section-id=\"1ds5gs8\" data-start=\"1745\" data-end=\"1791\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">High school diploma or equivalent required</li><li data-section-id=\"ad3erk\" data-start=\"1792\" data-end=\"1900\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Minimum 6 months of customer service experience in a healthcare, call center, or high-volume environment</li><li data-section-id=\"1nvtct0\" data-start=\"1901\" data-end=\"1956\" style=\"font-size: 18px; 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color: rgb(0, 0, 0); font-family: georgia, serif;\">Proficiency with EHR systems and Microsoft Office</li><li data-section-id=\"meolw0\" data-start=\"2214\" data-end=\"2284\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Ability to multitask in a fast-paced, high-call-volume environment</li><li data-section-id=\"1loa10x\" data-start=\"2285\" data-end=\"2328\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Strong attention to detail and accuracy</li></ul><hr data-start=\"2330\" data-end=\"2333\"><h3 data-section-id=\"1qhc5si\" data-start=\"2335\" data-end=\"2361\"><span style=\"font-size: 24px; color: rgb(0, 0, 0); font-family: georgia, serif;\"><strong data-start=\"2339\" data-end=\"2359\">Work Environment</strong></span></h3><ul data-start=\"2362\" data-end=\"2467\"><li data-section-id=\"d07kk3\" data-start=\"2362\" data-end=\"2397\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">On-site call center environment</li><li data-section-id=\"r3ppza\" data-start=\"2398\" data-end=\"2467\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">High-volume, fast-paced setting with frequent patient interaction</li></ul><hr data-start=\"2469\" data-end=\"2472\"><h3 data-section-id=\"2jqlfk\" data-start=\"2474\" data-end=\"2502\"><span style=\"font-size: 24px; color: rgb(0, 0, 0); font-family: georgia, serif;\"><strong data-start=\"2478\" data-end=\"2500\">Benefits &amp; Rewards</strong></span></h3><p data-start=\"2503\" data-end=\"2621\"><span style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">TFHC offers a comprehensive benefits package designed to support your well-being and professional growth, including:</span></p><ul data-start=\"2623\" data-end=\"2930\"><li data-section-id=\"txlubk\" data-start=\"2623\" data-end=\"2664\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Medical, Dental, and Vision Insurance</li><li data-section-id=\"oulhic\" data-start=\"2665\" data-end=\"2705\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Life, Disability, and AD&amp;D Insurance</li><li data-section-id=\"1y5jiij\" data-start=\"2706\" data-end=\"2750\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Generous PTO and 7 paid company holidays</li><li data-section-id=\"1j10l3d\" data-start=\"2751\" data-end=\"2803\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">401(k) with employer contribution after one year</li><li data-section-id=\"13zl0j1\" data-start=\"2804\" data-end=\"2841\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Employee Assistance Program (EAP)</li><li data-section-id=\"15bcn2b\" data-start=\"2842\" data-end=\"2871\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Employee discount program</li><li data-section-id=\"1ia4py6\" data-start=\"2872\" data-end=\"2912\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Growth and development opportunities</li><li data-section-id=\"18skx1v\" data-start=\"2913\" data-end=\"2930\" style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Pet Insurance</li></ul><hr data-start=\"2932\" data-end=\"2935\"><h3 data-section-id=\"1j2dxms\" data-start=\"2937\" data-end=\"2961\"><span style=\"font-size: 24px; color: rgb(0, 0, 0); font-family: georgia, serif;\"><strong data-start=\"2941\" data-end=\"2959\">Why Join TFHC?</strong></span></h3><p data-start=\"2962\" data-end=\"3105\"><span style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">Join a mission-driven team focused on delivering exceptional patient experiences and improving access to care across the Tampa Bay community.</span></p><hr data-start=\"3107\" data-end=\"3110\"><h3 data-section-id=\"m992qq\" data-start=\"3112\" data-end=\"3129\"><span style=\"font-size: 24px; color: rgb(0, 0, 0); font-family: georgia, serif;\"><strong data-start=\"3116\" data-end=\"3127\">Join Us</strong></span></h3><p data-start=\"3130\" data-end=\"3277\" data-is-last-node=\"\" data-is-only-node=\"\"><span style=\"font-size: 18px; color: rgb(0, 0, 0); font-family: georgia, serif;\">If you are passionate about patient service and thrive in a fast-paced environment, we encourage you to apply and join Tampa Family Health Centers.</span></p></div></section><p><br></p></div>\n",
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    "requisitionTitle": "Patient Scheduling Coordinator Bilingual (Spanish)",
    "clientRequisitionID": "2645",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Tampa",
          "postalCode": "33610",
          "countrySubdivisionLevel1": {
            "codeValue": "FL"
          }
        },
        "nameCode": {
          "shortName": " Tampa, FL, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/616458?cid=adc73487-bc94-4adc-86dc-34714db9c471&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 16641
  },
  "detail_errors": []
}
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