Part-Time Switchboard Operator (7:00 AM – 3:00 PM Shift)

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    "description_html": "<p>Innovation At Work, Inc. (IAW) is seeking reliable and professional Part-Time Switchboard Operators to support evening telephone operations at the Salem VA Medical Center in Salem, Virginia.</p><p>This position is responsible for answering and routing incoming calls, assisting callers, operating multi-line telephone systems, supporting overhead paging functions, and maintaining professional communication support for hospital staff, patients, visitors, and emergency personnel.</p><p>This role primarily supports the morning shift from 7:00 AM to 3:00 PM and includes <strong>rotational weekend and holiday coverage,</strong> as well as fill-in coverage for staffing shortages, leave coverage, and operational needs.</p><p>Operators must demonstrate professionalism, attention to detail, strong customer service skills, and the ability to remain calm and effective in a fast-paced healthcare environment.</p>",
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      "title": "Part-Time Switchboard Operator (7:00 AM – 3:00 PM Shift)",
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      "datePosted": "2026-05-16T19:23:11-05:00",
      "description": "<p>Description</p><p>Innovation At Work, Inc. (IAW) is seeking reliable and professional Part-Time Switchboard Operators to support evening telephone operations at the Salem VA Medical Center in Salem, Virginia.</p><p>This position is responsible for answering and routing incoming calls, assisting callers, operating multi-line telephone systems, supporting overhead paging functions, and maintaining professional communication support for hospital staff, patients, visitors, and emergency personnel.</p><p>This role primarily supports the morning shift from 7:00 AM to 3:00 PM and includes <strong>rotational weekend and holiday coverage,</strong> as well as fill-in coverage for staffing shortages, leave coverage, and operational needs.</p><p>Operators must demonstrate professionalism, attention to detail, strong customer service skills, and the ability to remain calm and effective in a fast-paced healthcare environment.</p><p>Requirements</p><p><strong>Required Qualifications</strong></p><ul><li>High school diploma or GED</li><li>Minimum of one (1) year of experience in a switchboard, receptionist, call center, healthcare communications, customer service, or related environment</li><li>Strong communication and telephone etiquette skills</li><li>Ability to handle multiple calls and tasks simultaneously</li><li>Basic computer and data entry skills</li><li>Ability to maintain professionalism during emergency or high-volume situations</li><li>Strong attendance and reliability required</li><li>Ability to work independently with minimal supervision</li></ul><h3>Schedule Requirements</h3><ul><li>Primary shift:    <ul>      <li>7:00 AM – 3:00 PM</li>    </ul></li><li><strong>Rotating weekends and holidays required</strong></li><li><strong>Must be available for fill-in coverage as needed</strong></li><li><strong>Part-time position</strong></li></ul><h3>Preferred Qualifications</h3><ul><li>Previous hospital or medical switchboard experience preferred</li><li>Experience with multi-line telephone systems and overhead paging systems preferred</li><li>Prior federal contract or VA experience is a plus</li></ul>",
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