Regional Area Manager

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    "requisitionDescription": "<div><div><div><div><div><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Position Summary</strong>:&nbsp;</p><p style=\"margin-left:0in;\">Reporting to the General Manager, Field Operations you will drive customer satisfaction through the ownership of the daily execution for designated branches, including order deliveries, technician services, warehousing/outside yard operations and customer service.&nbsp;</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Key responsibilities and essential job functions include, but are not limited to:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">Own execution and adherence to standards for all branch processes.&nbsp;</li><li style=\"margin-left:0in;\">Lead, motivate, and hold accountable a team of front-line drivers, yard associates, and service technicians to achieve safety, service, productivity, and performance objectives.</li><li style=\"margin-left:0in;\">Responsible for management of location(s), P&amp;L focusing on EBITDA, cost management, labor and overtime.&nbsp;</li><li style=\"margin-left:0in;\">Uphold frontline employee safety through the regulation of safety policy compliance, behaviors, and the identification and execution of improvement opportunities.&nbsp;</li><li style=\"margin-left:0in;\">Conduct monthly safety meetings with entire team.</li><li style=\"margin-left:0in;\">Perform accident investigations, working with the Safety team in building pro-active safety measures.&nbsp;</li><li style=\"margin-left:0in;\">Foster and maintain a culture of safety, accountability, teamwork, and exceptional customer service.</li><li style=\"margin-left:0in;\">Direct all aspects of facility management, including maintenance, appearance, and safety compliance, to ensure operational readiness and a positive customer and employee experience.&nbsp;</li><li style=\"margin-left:0in;\">Work with Customer Experience and Sales Departments to address and resolve customer issues.</li><li style=\"margin-left:0in;\">Collaborate with all corporate departments as needed and perform other duties as assigned by management.</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Desired skills and experience:</strong></p><ul type=\"disc\"><li style=\"margin-left:0in;\">8+ years in Operations, Customer Service, or Logistics roles. Facilities management experience is a plus.&nbsp;</li><li style=\"margin-left:0in;\">Proven experience leading and managing large teams of service, operations, or logistics employees.&nbsp;</li><li style=\"margin-left:0in;\">Bachelor&#39;s Degree strongly preferred or equivalent education/experience.&nbsp;</li><li style=\"margin-left:0in;\">Demonstrated success in a number of diverse customer service and operations roles.&nbsp;</li><li style=\"margin-left:0in;\">Extensive experience managing safe, efficient and effective operational delivery processes.&nbsp;</li><li style=\"margin-left:0in;\">Ability to weigh trade-offs to arrive at a solution that is acceptable for both the customer &amp; Paraco.&nbsp;</li><li style=\"margin-left:0in;\">Experience providing a consistently high level of customer service.&nbsp;</li><li style=\"margin-left:0in;\">Excellent written, verbal communication and interpersonal skills.&nbsp;</li><li style=\"margin-left:0in;\">Experience managing and anticipating change and challenges.&nbsp;</li><li style=\"margin-left:0in;\">&quot;Team player&quot; with demonstrated track record of collaboration with others to solve difficult problems and drive business improvement</li></ul><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\" data-pasted=\"true\"><strong>Supervisory Management:</strong></p><p style=\"margin-left:0in;\">In addition to managing all drivers, techs, and yard associates, also manages an Operations Supervisor.</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Compensation:</strong></p><p style=\"margin-left:0in;\">Base Range: $115k&nbsp;</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Travel:</strong></p><p style=\"margin-left:0in;\">75% travel between locations</p><p style=\"margin-left:0in;\">25% in office at the Saugerties location</p><p style=\"margin-left:0in;\"><br></p><p style=\"margin-left:0in;\"><strong>Hours:</strong></p><p style=\"margin-left:0in;\">Start time: 6:00 AM&nbsp;</p></div></div></div></div></div>\n<br/>M-F (Weekends when needed)",
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