Optical Manager, East Portland (21143)

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    "description": "<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Summary</strong></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Supervise and coordinate the work of opticians. Perform the work of an optician as needed by providing product information and assisting them in selecting the right eyeglasses to fit their visual needs and lifestyle. Generate sales by promoting products and services. Assist in the implementation of policies, procedures and product promotions.&nbsp; Perform work with a focus on effective communication with the patient, coworkers and the physician.&nbsp; Demonstrate cooperation with coworkers while striving to ensure the highest level of patient care and &ldquo;customer service,&rdquo; representing EHN in a professional manner at all times.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Supervisory Responsibilities</strong></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">This position directly supervises non-supervisory employees and carries out supervisory responsibilities in accordance with EHN and clinic policies, procedures and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning and assigning work schedules; appraising performance; coaching and developing employees; rewarding and disciplining employees; addressing complaints and resolving problems.</span></span></span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Primary Duties and Responsibilities</strong></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Assist in defining and implement department policies and procedures.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ensure the work of opticians is performed in accordance to established policies, procedures and protocol.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Ensure that services and products are appropriate to meeting patient needs and work is performed in an efficient, timely and accurate manner.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Assist patients by performing optician responsibilities: &nbsp;Greet patients; provide World Class customer service by making patients feel welcome and exhibiting a genuine desire to assist patients; is helpful, attentive and responsive; present a professional and respectful demeanor at all times.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Assess patients&rsquo; optical needs; make recommendations on eyeglasses and accessories, and customize the fit of eyeglasses.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Support opticians in their responsibilities by troubleshooting difficult orders.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Merchandise product and keep the showroom neat and clean.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Manage the frame boards in clinics</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Train new hires</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Review and approve miscellaneous discounts and Doctor&rsquo;s orders.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Process payment and accounts payable paperwork.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Process spiffs and deductions on time for payroll </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Generate sales by promoting products and services.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Organize and execute frame reconciliations quarterly for the locations in your group.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Lead team meetings to train staff and set expectations</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Coordinate with the clinic operations manager and providers to ensure outstanding patient care and service.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Demonstrate team values through cooperation and consideration of coworkers; foster goodwill among coworkers by providing assistance when needed and sharing information that helps others do their jobs; interact with tact, courtesy and diplomacy. </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Effectively communicate with patients, coworkers and doctors; share information appropriately and complete the communication circle with follow-up as needed; communicate in a positive, upbeat manner while refraining from complaining, gossiping, or engaging in conversations of a negative tone.&nbsp; </span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Perform work in compliance with company policy, department procedures and regulatory requirements, including HIPPA and OSHA.</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Secondary Functions</strong></span></span></span></h2>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"color:#000000;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Other duties which may be necessary or desirable to serve the patient and support the success of the department or the company overall.</span></span></span></span></li>\r\n</ul>\r\n",
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Exposure to moderate levels of noise in a well-lit, well-ventilated and moderately paced environment.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">This position requires manual/finger dexterity as necessary to perform daily job duties.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to stand and/or walk for extended periods of time.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to sit for extended periods of time.</span></span></span></li>\r\n\t<li><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">Occasionally required to reach with hands and arms; lift, push, pull and/or carry objects up to 20 pounds.</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<h2><span style=\"font-size:13pt;\"><span style=\"font-family:'Calibri Light', sans-serif;\"><span style=\"color:#2f5496;\"><strong>Reasonable Accommodations</strong></span></span></span></h2>\r\n\r\n<p><span style=\"font-size:11pt;\"><span style=\"font-family:Calibri, sans-serif;\"><span style=\"font-size:10pt;\">To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\r\n",
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      "date": "2022-12-14T13:49:59.000Z",
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