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HomeCompaniesD5CCEE08944274A96388058FB68F1A82Case Manager-EIH Cerone (85820)

Case Manager-EIH Cerone (85820)

D5CCEE08944274A96388058FB68F1A82 · EIH Cerone - San José, CA 95134; 3990 Zanker Road, San José, CA, 95134, USA · On Site · Active · $32–$32 / hour · Paycom ATS

Job facts

FieldValue
CompanyD5CCEE08944274A96388058FB68F1A82
TitleCase Manager-EIH Cerone (85820)
Normalized title-
Department / teamNonprofit - Social Services
LocationSan José, CA, United States
Work modelOn Site
Employment typeFull Time
Salary$32–$32 / hour
Statusactive
ATS providerPaycom ATS
Posted / first seen2026-06-01 / 2026-06-01
Changed / last seen2026-06-01 / 2026-06-06

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Linked records

CompanyD5CCEE08944274A96388058FB68F1A82
Source44055e02-5d3b-490c-a22a-b7346535cbf6
ATS providerPaycom ATS

Description

Description POSITION : Case Manager - EIH Cerone PROGRAM/LOCATION :  EIH Cerone, San Jose SUPERVISOR : EIH Program Manager JOB TYPE : Full Time, Non-Exempt COMPENSATION : $32.20/Hourly   ABOUT HOMEFIRST Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort. OUR VALUES Kindness : We act with empathy toward others. Passion : We ignite change to fulfill our mission. Excellence : We deliver exceptional service to our communities. POSITION OVERVIEW The Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing. The EIH serves adults and is a referral based only program with no drop-in services provided to individuals not enrolled. The EIH Cerone site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement, and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Case Manager will work with the EIH team and program participants to support participants successful exits from EIH to stable permanent housing. QUALITIES : The Cerone Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.   HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment. REPORTING RELATIONSHIPS: This role reports to the Program Manager. PRIMARY RESPONSIBILITIES : Welcome agency guests into the facility including program participants, volunteers, and staff Maintain a case load providing case management and other direct service to all participants Work with program participants to develop and implement an individual case management plan and provide support to achieve set goals Provide community-based case management and referral services to program participants Collaborate with community partners regarding support services for residents Collaborate with EIH Resident Advocates, Clinicians, Community Engagement Coordinator, Program Manager and Associate Director to ensure comprehensive services are provided to participants Partner with external service providers to support participants in reaching identified housing goal Conduct client intake and program specific documentation Conduct participant orientations with service providers and participants Communicates any client challenges and success with services team Utilizes supervision appropriately, maintaining open lines of communication and provide updates on intake activity Maintain thorough, accurate records of case management activities with every program participant, as required by grant contract and internal compliance standards Provide support services that foster positive working relationships with participants and partners Provide support services that employ Trauma Informed Care, a Critical Time Intervention (CTI) model Conduct engagement through a Strength Based approach Ability to provide crisis-de-escalation interventions in a face-passed environment Monitor participant’s activities to ensure that they are compliant with program requirements Participate in Case Conferencing to support participants in reaching personal and housing goals Transition resident to the next appropriate level of care Knows and implements agency and program policies and procedures Properly reports any suspected cases of abuse Maintains professional relations, healthy boundaries, and conduct Meets regularly with program participants at a frequency determined by their needs Provide support during EIH community activities and events Documentation (20%) Documents, via progress notes in HMIS, all case management activity within 3 business days and maintains all other case file paperwork and documentation Participates in ongoing analysis of and program alignment with industry best practices Proactively and consistently improves the quality and effectiveness of program services Complete and submit incident reports, behavioral contracts, and gross violations as needed Conducts ongoing re-assessments of the resident’s needs and status, and documents assessment in HMIS General (10%) Attends all meetings/training relevant to this position Assists with office-related tasks as needed Assists with other duties as assigned BENEFITS HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer. ORGANIZATIONAL EQUITY STATEMENT At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level. HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law. HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know. JD ACKNOWLEDGEMENT Name: ________________________________     Date: __________________________ Signature: ____________________________ Qualifications QUALIFICATIONS (YOU HAVE) Bachelor’s degree and relevant experience in non-profit agencies (Bachelor's degree may be substituted by 2 years of case management experience) Case management experience Experience in developing relationships with community partners and outside agencies Ability to manage multiple projects concurrently and be flexible with priorities Demonstrated ability to develop and maintain priorities and meet established deadlines Exceptional organizational skills Strong sense of accountability Ability to present oneself and the agency professionally to internal and external audiences Ability to work as a member of a team Ability to work with people of diverse socio-economic backgrounds Understanding of and sensitivity to the needs of the unhoused Preference for extensive office-onsite based work Strong written and oral communication skills

Full job record

Job ID8c96f8b4bf7f4025268f15e4b2fbbcc0481e449c
Org ID8d332624-2198-4f4b-8b7a-9ffe060fbafd
Source ID44055e02-5d3b-490c-a22a-b7346535cbf6
Board ID44055e02-5d3b-490c-a22a-b7346535cbf6
Providerpaycom
Provider Job Key686509
TitleCase Manager-EIH Cerone (85820)
Normalized Title
Statusactive
Activeyes
Location TextEIH Cerone - San José, CA 95134; 3990 Zanker Road, San José, CA, 95134, USA
DepartmentNonprofit - Social Services
Team
Employment Typefull_time
Workplace Typeon_site
Remote Policy
CountryUnited States
RegionCA
CitySan José
Salary Raw$32.20 - $32.20 Hourly
Salary Min32.2
Salary Max32.2
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=686509&clientkey=D5CCEE08944274A96388058FB68F1A82
Apply URLhttps://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=686509&clientkey=D5CCEE08944274A96388058FB68F1A82
First Seen At2026-06-01 10:08:52Z
Last Seen At2026-06-06 20:02:45Z
Last Checked At2026-06-06 20:02:45Z
Last Changed At2026-06-01 10:08:52Z
Inactive At
Source Posted At2026-06-01 00:00:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=D5CCEE08944274A96388058FB68F1A82/date=2026-06-06/2026-06-06T20-02-43-382Z-9982b7889e04b785a97b40dc07440b324623efd3146e9edb67f5ac3ea9fe48ec.json
Event Fields
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Extensions
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Native Structured
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  "detail": {
    "city": "San José",
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    "jobTitle": "Case Manager-EIH Cerone (85820)",
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    "description": "<p style=\"margin-bottom:11px;\"><img alt=\"\" src=\"https://static.wixstatic.com/media/a5829f_7a43a822ef134996b9980e85efc9447e~mv2.png/v1/fill/w_272,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/HomeFirstLogoMain_DarkBlue.png\" style=\"width:272px;height:65px;\" /></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">POSITION</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: Case Manager - EIH Cerone</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">PROGRAM/LOCATION</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: </span></span>EIH Cerone, San Jose</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">SUPERVISOR</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: EIH Program Manager     </span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">JOB TYPE</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: Full Time, Non-Exempt</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">COMPENSATION</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: $32.20/Hourly</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"> <b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">ABOUT HOMEFIRST</span></span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>OUR VALUES</b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><i>Kindness</i></b><i>: We act with empathy toward others.</i></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><i>Passion</i></b><i>: We ignite change to fulfill our mission.</i></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><i>Excellence</i></b><i>: We deliver exceptional service to our communities.</i></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>POSITION OVERVIEW</b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">The Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing. The EIH serves adults and is a referral based only program with no drop-in services provided to individuals not enrolled. The EIH Cerone site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement, and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Case Manager will work with the EIH team and program participants to support participants successful exits from EIH to stable permanent housing.</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">QUALITIES</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">:</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">The Cerone Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"> <span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"color:#222222;\">REPORTING RELATIONSHIPS:</span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"color:#222222;\">This role reports to the Program Manager.</span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">PRIMARY RESPONSIBILITIES</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">:</span></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Welcome agency guests into the facility including program participants, volunteers, and staff</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Maintain a case load providing case management and other direct service to all participants</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Work with program participants to develop and implement an individual case management plan and provide support to achieve set goals</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Provide community-based case management and referral services to program participants</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Collaborate with community partners regarding support services for residents</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Collaborate with EIH Resident Advocates, Clinicians, Community Engagement Coordinator, Program Manager and Associate Director to ensure comprehensive services are provided to participants</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Partner with external service providers to support participants in reaching identified housing goal</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Conduct client intake and program specific documentation</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Conduct participant orientations with service providers and participants</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Communicates any client challenges and success with services team</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Utilizes supervision appropriately, maintaining open lines of communication and provide updates on intake activity</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Maintain thorough, accurate records of case management activities with every program participant, as required by grant contract and internal compliance standards</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Provide support services that foster positive working relationships with participants and partners</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Provide support services that employ Trauma Informed Care, a Critical Time Intervention (CTI) model</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Conduct engagement through a Strength Based approach</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Ability to provide crisis-de-escalation interventions in a face-passed environment</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Monitor participant’s activities to ensure that they are compliant with program requirements</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Participate in Case Conferencing to support participants in reaching personal and housing goals</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Transition resident to the next appropriate level of care</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Knows and implements agency and program policies and procedures</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Properly reports any suspected cases of abuse</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Maintains professional relations, healthy boundaries, and conduct</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Meets regularly with program participants at a frequency determined by their needs</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Provide support during EIH community activities and events</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Documentation (20%)</span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Documents, via progress notes in HMIS, all case management activity within 3 business days and maintains all other case file paperwork and documentation</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Participates in ongoing analysis of and program alignment with industry best practices</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Proactively and consistently improves the quality and effectiveness of program services</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Complete and submit incident reports, behavioral contracts, and gross violations as needed</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Conducts ongoing re-assessments of the resident’s needs and status, and documents assessment in HMIS</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">General (10%)</span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Attends all meetings/training relevant to this position</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Assists with office-related tasks as needed</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Assists with other duties as assigned</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>BENEFITS</b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>ORGANIZATIONAL EQUITY STATEMENT</b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>JD ACKNOWLEDGEMENT</b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Name: ________________________________     Date: __________________________</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Signature: ____________________________</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Case Manager-EIH Cerone (85820)\",\"identifier\":\"J0NI38686509\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D5CCEE08944274A96388058FB68F1A82/jobs/686509\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":32.2,\"maxValue\":32.2,\"unitText\":\"\"}},\"datePosted\":\"2026-06-01\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: EIH Cerone - San José, CA 95134Position Type: Full TimeEducation Level: High SchoolSalary Range: $32.20 - $32.20 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Nonprofit - Social Services\\n\\n \\n\\nPOSITION: Case Manager - EIH Cerone\\n\\nPROGRAM/LOCATION: EIH Cerone, San Jose\\n\\nSUPERVISOR: EIH Program Manager     \\n\\nJOB TYPE: Full Time, Non-Exempt\\n\\nCOMPENSATION: $32.20/Hourly\\n\\n ABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. 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They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.\\n\\n HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.\\n\\nREPORTING RELATIONSHIPS:\\n\\nThis role reports to the Program Manager.\\n\\nPRIMARY RESPONSIBILITIES:\\n\\n\\n\\tWelcome agency guests into the facility including program participants, volunteers, and staff\\n\\tMaintain a case load providing case management and other direct service to all participants\\n\\tWork with program participants to develop and implement an individual case management plan and provide support to achieve set goals\\n\\tProvide community-based case management and referral services to program participants\\n\\tCollaborate with community partners regarding support services for residents\\n\\tCollaborate with EIH Resident Advocates, Clinicians, Community Engagement Coordinator, Program Manager and Associate Director to ensure comprehensive services are provided to participants\\n\\tPartner with external service providers to support participants in reaching identified housing goal\\n\\tConduct client intake and program specific documentation\\n\\tConduct participant orientations with service providers and participants\\n\\tCommunicates any client challenges and success with services team\\n\\tUtilizes supervision appropriately, maintaining open lines of communication and provide updates on intake activity\\n\\tMaintain thorough, accurate records of case management activities with every program participant, as required by grant contract and internal compliance standards\\n\\tProvide support services that foster positive working relationships with participants and partners\\n\\tProvide support services that employ Trauma Informed Care, a Critical Time Intervention (CTI) model\\n\\tConduct engagement through a Strength Based approach\\n\\tAbility to provide crisis-de-escalation interventions in a face-passed environment\\n\\tMonitor participant’s activities to ensure that they are compliant with program requirements\\n\\tParticipate in Case Conferencing to support participants in reaching personal and housing goals\\n\\tTransition resident to the next appropriate level of care\\n\\tKnows and implements agency and program policies and procedures\\n\\tProperly reports any suspected cases of abuse\\n\\tMaintains professional relations, healthy boundaries, and conduct\\n\\tMeets regularly with program participants at a frequency determined by their needs\\n\\tProvide support during EIH community activities and events\\n\\n\\n \\n\\nDocumentation (20%)\\n\\n\\n\\tDocuments, via progress notes in HMIS, all case management activity within 3 business days and maintains all other case file paperwork and documentation\\n\\tParticipates in ongoing analysis of and program alignment with industry best practices\\n\\tProactively and consistently improves the quality and effectiveness of program services\\n\\tComplete and submit incident reports, behavioral contracts, and gross violations as needed\\n\\tConducts ongoing re-assessments of the resident’s needs and status, and documents assessment in HMIS\\n\\n\\nGeneral (10%)\\n\\n\\n\\tAttends all meetings/training relevant to this position\\n\\tAssists with office-related tasks as needed\\n\\tAssists with other duties as assigned\\n\\n\\n \\n\\nBENEFITS\\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.\\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n \\n\\n \\n\\nJD ACKNOWLEDGEMENT\\n\\nName: ________________________________     Date: __________________________\\n\\n \\n\\nSignature: ____________________________\\n\\n QualificationsQUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tBachelor’s degree and relevant experience in non-profit agencies (Bachelor's degree may be substituted by 2 years of case management experience)\\n\\tCase management experience\\n\\tExperience in developing relationships with community partners and outside agencies \\n\\tAbility to manage multiple projects concurrently and be flexible with priorities \\n\\tDemonstrated ability to develop and maintain priorities and meet established deadlines \\n\\tExceptional organizational skills \\n\\tStrong sense of accountability \\n\\tAbility to present oneself and the agency professionally to internal and external audiences \\n\\tAbility to work as a member of a team \\n\\tAbility to work with people of diverse socio-economic backgrounds\\n\\tUnderstanding of and sensitivity to the needs of the unhoused\\n\\tPreference for extensive office-onsite based work \\n\\tStrong written and oral communication skills\\n\",\"responsibilities\":\"\\n\\n \\n\\nPOSITION: Case Manager - EIH Cerone\\n\\nPROGRAM/LOCATION: EIH Cerone, San Jose\\n\\nSUPERVISOR: EIH Program Manager     \\n\\nJOB TYPE: Full Time, Non-Exempt\\n\\nCOMPENSATION: $32.20/Hourly\\n\\n ABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\nPOSITION OVERVIEW\\n\\nThe Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing. The EIH serves adults and is a referral based only program with no drop-in services provided to individuals not enrolled. The EIH Cerone site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement, and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Case Manager will work with the EIH team and program participants to support participants successful exits from EIH to stable permanent housing.\\n\\nQUALITIES:\\n\\nThe Cerone Case Manager is passionate about serving others and sees themself in a helping profession long term. 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By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n \\n\\n \\n\\nJD ACKNOWLEDGEMENT\\n\\nName: ________________________________     Date: __________________________\\n\\n \\n\\nSignature: ____________________________\\n\\n \",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HomeFirst\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3990 Zanker Road\",\"addressLocality\":\"San José\",\"addressRegion\":\"CA\",\"postalCode\":95134,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tBachelor’s degree and relevant experience in non-profit agencies (Bachelor's degree may be substituted by 2 years of case management experience)\\n\\tCase management experience\\n\\tExperience in developing relationships with community partners and outside agencies \\n\\tAbility to manage multiple projects concurrently and be flexible with priorities \\n\\tDemonstrated ability to develop and maintain priorities and meet established deadlines \\n\\tExceptional organizational skills \\n\\tStrong sense of accountability \\n\\tAbility to present oneself and the agency professionally to internal and external audiences \\n\\tAbility to work as a member of a team \\n\\tAbility to work with people of diverse socio-economic backgrounds\\n\\tUnderstanding of and sensitivity to the needs of the unhoused\\n\\tPreference for extensive office-onsite based work \\n\\tStrong written and oral communication skills\\n\",\"experienceRequirements\":\"QUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tBachelor’s degree and relevant experience in non-profit agencies (Bachelor's degree may be substituted by 2 years of case management experience)\\n\\tCase management experience\\n\\tExperience in developing relationships with community partners and outside agencies \\n\\tAbility to manage multiple projects concurrently and be flexible with priorities \\n\\tDemonstrated ability to develop and maintain priorities and meet established deadlines \\n\\tExceptional organizational skills \\n\\tStrong sense of accountability \\n\\tAbility to present oneself and the agency professionally to internal and external audiences \\n\\tAbility to work as a member of a team \\n\\tAbility to work with people of diverse socio-economic backgrounds\\n\\tUnderstanding of and sensitivity to the needs of the unhoused\\n\\tPreference for extensive office-onsite based work \\n\\tStrong written and oral communication skills\\n\",\"industry\":\"Nonprofit - Social Services\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"High School\"}",
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    "qualifications": "<p><span style=\"font-size:16px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>QUALIFICATIONS (YOU HAVE)</strong></span></span></p>\n\n<ul>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Bachelor’s degree and relevant experience in non-profit agencies (Bachelor's degree may be substituted by 2 years of case management experience)</span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Case management experience</span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Experience in developing relationships with community partners and outside agencies </span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Ability to manage multiple projects concurrently and be flexible with priorities </span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Demonstrated ability to develop and maintain priorities and meet established deadlines </span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Exceptional organizational skills </span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Strong sense of accountability </span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Ability to present oneself and the agency professionally to internal and external audiences </span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Ability to work as a member of a team </span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Ability to work with people of diverse socio-economic backgrounds</span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Understanding of and sensitivity to the needs of the unhoused</span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Preference for extensive office-onsite based work </span></span></li>\n\t<li style=\"margin-left:32px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\">Strong written and oral communication skills</span></span></li>\n</ul>",
    "descriptionTitle": "Description",
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    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2024-04-03T13:33:12.000Z",
      "timezone": "America/Chicago",
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    "qualificationsTitle": "Qualifications",
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  "preview": {
    "jobId": 686509,
    "isHotJob": false,
    "jobTitle": "Case Manager-EIH Cerone (85820)",
    "postedOn": "",
    "locations": "EIH Cerone - San José, CA 95134",
    "remoteType": "",
    "description": "\n\n \n\nPOSITION: Case Manager - EIH Cerone\n\nPROGRAM/LOCATION: EIH Cerone, San Jose\n\nSUPERVISOR: EIH Program Manager     \n\nJOB TYPE: Full Time, Non-Exemp...",
    "positionType": "Full Time"
  },
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}
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