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Case Manager-EIH Cerone (85820)
D5CCEE08944274A96388058FB68F1A82 · EIH Cerone - San José, CA 95134; 3990 Zanker Road, San José, CA, 95134, USA · On Site · Active · $32–$32 / hour · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | D5CCEE08944274A96388058FB68F1A82 |
| Title | Case Manager-EIH Cerone (85820) |
| Normalized title | - |
| Department / team | Nonprofit - Social Services |
| Location | San José, CA, United States |
| Work model | On Site |
| Employment type | Full Time |
| Salary | $32–$32 / hour |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-01 / 2026-06-01 |
| Changed / last seen | 2026-06-01 / 2026-06-06 |
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| Page | What it contains | Open |
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| Company jobs | Active postings from D5CCEE08944274A96388058FB68F1A82. | Open |
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| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San José. | Open |
| Department jobs | Active postings in Nonprofit - Social Services. | Open |
| Work model jobs | Active On Site postings. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | D5CCEE08944274A96388058FB68F1A82 |
| Source | 44055e02-5d3b-490c-a22a-b7346535cbf6 |
| ATS provider | Paycom ATS |
Description
Description
POSITION : Case Manager - EIH Cerone
PROGRAM/LOCATION : EIH Cerone, San Jose
SUPERVISOR : EIH Program Manager
JOB TYPE : Full Time, Non-Exempt
COMPENSATION : $32.20/Hourly
ABOUT HOMEFIRST
Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.
OUR VALUES
Kindness : We act with empathy toward others.
Passion : We ignite change to fulfill our mission.
Excellence : We deliver exceptional service to our communities.
POSITION OVERVIEW
The Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing. The EIH serves adults and is a referral based only program with no drop-in services provided to individuals not enrolled. The EIH Cerone site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement, and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Case Manager will work with the EIH team and program participants to support participants successful exits from EIH to stable permanent housing.
QUALITIES :
The Cerone Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.
HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.
REPORTING RELATIONSHIPS:
This role reports to the Program Manager.
PRIMARY RESPONSIBILITIES :
Welcome agency guests into the facility including program participants, volunteers, and staff
Maintain a case load providing case management and other direct service to all participants
Work with program participants to develop and implement an individual case management plan and provide support to achieve set goals
Provide community-based case management and referral services to program participants
Collaborate with community partners regarding support services for residents
Collaborate with EIH Resident Advocates, Clinicians, Community Engagement Coordinator, Program Manager and Associate Director to ensure comprehensive services are provided to participants
Partner with external service providers to support participants in reaching identified housing goal
Conduct client intake and program specific documentation
Conduct participant orientations with service providers and participants
Communicates any client challenges and success with services team
Utilizes supervision appropriately, maintaining open lines of communication and provide updates on intake activity
Maintain thorough, accurate records of case management activities with every program participant, as required by grant contract and internal compliance standards
Provide support services that foster positive working relationships with participants and partners
Provide support services that employ Trauma Informed Care, a Critical Time Intervention (CTI) model
Conduct engagement through a Strength Based approach
Ability to provide crisis-de-escalation interventions in a face-passed environment
Monitor participant’s activities to ensure that they are compliant with program requirements
Participate in Case Conferencing to support participants in reaching personal and housing goals
Transition resident to the next appropriate level of care
Knows and implements agency and program policies and procedures
Properly reports any suspected cases of abuse
Maintains professional relations, healthy boundaries, and conduct
Meets regularly with program participants at a frequency determined by their needs
Provide support during EIH community activities and events
Documentation (20%)
Documents, via progress notes in HMIS, all case management activity within 3 business days and maintains all other case file paperwork and documentation
Participates in ongoing analysis of and program alignment with industry best practices
Proactively and consistently improves the quality and effectiveness of program services
Complete and submit incident reports, behavioral contracts, and gross violations as needed
Conducts ongoing re-assessments of the resident’s needs and status, and documents assessment in HMIS
General (10%)
Attends all meetings/training relevant to this position
Assists with office-related tasks as needed
Assists with other duties as assigned
BENEFITS
HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.
ORGANIZATIONAL EQUITY STATEMENT
At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.
HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.
HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.
JD ACKNOWLEDGEMENT
Name: ________________________________ Date: __________________________
Signature: ____________________________
Qualifications
QUALIFICATIONS (YOU HAVE)
Bachelor’s degree and relevant experience in non-profit agencies (Bachelor's degree may be substituted by 2 years of case management experience)
Case management experience
Experience in developing relationships with community partners and outside agencies
Ability to manage multiple projects concurrently and be flexible with priorities
Demonstrated ability to develop and maintain priorities and meet established deadlines
Exceptional organizational skills
Strong sense of accountability
Ability to present oneself and the agency professionally to internal and external audiences
Ability to work as a member of a team
Ability to work with people of diverse socio-economic backgrounds
Understanding of and sensitivity to the needs of the unhoused
Preference for extensive office-onsite based work
Strong written and oral communication skills
Full job record
| Job ID | 8c96f8b4bf7f4025268f15e4b2fbbcc0481e449c |
| Org ID | 8d332624-2198-4f4b-8b7a-9ffe060fbafd |
| Source ID | 44055e02-5d3b-490c-a22a-b7346535cbf6 |
| Board ID | 44055e02-5d3b-490c-a22a-b7346535cbf6 |
| Provider | paycom |
| Provider Job Key | 686509 |
| Title | Case Manager-EIH Cerone (85820) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | EIH Cerone - San José, CA 95134; 3990 Zanker Road, San José, CA, 95134, USA |
| Department | Nonprofit - Social Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | on_site |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | San José |
| Salary Raw | $32.20 - $32.20 Hourly |
| Salary Min | 32.2 |
| Salary Max | 32.2 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=686509&clientkey=D5CCEE08944274A96388058FB68F1A82 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=686509&clientkey=D5CCEE08944274A96388058FB68F1A82 |
| First Seen At | 2026-06-01 10:08:52Z |
| Last Seen At | 2026-06-06 20:02:45Z |
| Last Checked At | 2026-06-06 20:02:45Z |
| Last Changed At | 2026-06-01 10:08:52Z |
| Inactive At | — |
| Source Posted At | 2026-06-01 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=D5CCEE08944274A96388058FB68F1A82/date=2026-06-06/2026-06-06T20-02-43-382Z-9982b7889e04b785a97b40dc07440b324623efd3146e9edb67f5ac3ea9fe48ec.json |
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"description": "<p style=\"margin-bottom:11px;\"><img alt=\"\" src=\"https://static.wixstatic.com/media/a5829f_7a43a822ef134996b9980e85efc9447e~mv2.png/v1/fill/w_272,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/HomeFirstLogoMain_DarkBlue.png\" style=\"width:272px;height:65px;\" /></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">POSITION</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: Case Manager - EIH Cerone</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">PROGRAM/LOCATION</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: </span></span>EIH Cerone, San Jose</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">SUPERVISOR</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: EIH Program Manager </span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">JOB TYPE</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: Full Time, Non-Exempt</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">COMPENSATION</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">: $32.20/Hourly</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"> <b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">ABOUT HOMEFIRST</span></span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>OUR VALUES</b></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><i>Kindness</i></b><i>: We act with empathy toward others.</i></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><i>Passion</i></b><i>: We ignite change to fulfill our mission.</i></span></span></span></li>\n\t<li style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><i>Excellence</i></b><i>: We deliver exceptional service to our communities.</i></span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>POSITION OVERVIEW</b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">The Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing. The EIH serves adults and is a referral based only program with no drop-in services provided to individuals not enrolled. The EIH Cerone site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement, and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Case Manager will work with the EIH team and program participants to support participants successful exits from EIH to stable permanent housing.</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">QUALITIES</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">:</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">The Cerone Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"> <span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"color:#222222;\">REPORTING RELATIONSHIPS:</span></b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"color:#222222;\">This role reports to the Program Manager.</span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">PRIMARY RESPONSIBILITIES</span></span></b><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">:</span></span></span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Welcome agency guests into the facility including program participants, volunteers, and staff</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Maintain a case load providing case management and other direct service to all participants</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Work with program participants to develop and implement an individual case management plan and provide support to achieve set goals</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Provide community-based case management and referral services to program participants</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Collaborate with community partners regarding support services for residents</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Collaborate with EIH Resident Advocates, Clinicians, Community Engagement Coordinator, Program Manager and Associate Director to ensure comprehensive services are provided to participants</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Partner with external service providers to support participants in reaching identified housing goal</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Conduct client intake and program specific documentation</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Conduct participant orientations with service providers and participants</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Communicates any client challenges and success with services team</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Utilizes supervision appropriately, maintaining open lines of communication and provide updates on intake activity</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Maintain thorough, accurate records of case management activities with every program participant, as required by grant contract and internal compliance standards</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Provide support services that foster positive working relationships with participants and partners</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Provide support services that employ Trauma Informed Care, a Critical Time Intervention (CTI) model</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Conduct engagement through a Strength Based approach</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Ability to provide crisis-de-escalation interventions in a face-passed environment</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Monitor participant’s activities to ensure that they are compliant with program requirements</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Participate in Case Conferencing to support participants in reaching personal and housing goals</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Transition resident to the next appropriate level of care</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Knows and implements agency and program policies and procedures</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Properly reports any suspected cases of abuse</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Maintains professional relations, healthy boundaries, and conduct</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Meets regularly with program participants at a frequency determined by their needs</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Provide support during EIH community activities and events</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Documentation (20%)</span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Documents, via progress notes in HMIS, all case management activity within 3 business days and maintains all other case file paperwork and documentation</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Participates in ongoing analysis of and program alignment with industry best practices</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Proactively and consistently improves the quality and effectiveness of program services</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Complete and submit incident reports, behavioral contracts, and gross violations as needed</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Conducts ongoing re-assessments of the resident’s needs and status, and documents assessment in HMIS</span></span></span></li>\n</ul>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">General (10%)</span></span></span></p>\n\n<ul style=\"margin-bottom:11px;\">\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Attends all meetings/training relevant to this position</span></span></span></li>\n\t<li style=\"margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Assists with office-related tasks as needed</span></span></span></li>\n\t<li style=\"margin-bottom:11px;margin-left:8px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Assists with other duties as assigned</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>BENEFITS</b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>ORGANIZATIONAL EQUITY STATEMENT</b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#222222;\">HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</span></span></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\"><b>JD ACKNOWLEDGEMENT</b></span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Name: ________________________________ Date: __________________________</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>\n\n<p style=\"margin-bottom:11px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><span style=\"font-size:16px;\"><span style=\"line-height:normal;\">Signature: ____________________________</span></span></span></p>\n\n<p style=\"margin-bottom:11px;\"> </p>",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Case Manager-EIH Cerone (85820)\",\"identifier\":\"J0NI38686509\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/D5CCEE08944274A96388058FB68F1A82/jobs/686509\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":32.2,\"maxValue\":32.2,\"unitText\":\"\"}},\"datePosted\":\"2026-06-01\",\"description\":\"Job DetailsLevel: ExperiencedJob Location: EIH Cerone - San José, CA 95134Position Type: Full TimeEducation Level: High SchoolSalary Range: $32.20 - $32.20 HourlyTravel Percentage: Up to 25%Job Shift: DayJob Category: Nonprofit - Social Services\\n\\n \\n\\nPOSITION: Case Manager - EIH Cerone\\n\\nPROGRAM/LOCATION: EIH Cerone, San Jose\\n\\nSUPERVISOR: EIH Program Manager \\n\\nJOB TYPE: Full Time, Non-Exempt\\n\\nCOMPENSATION: $32.20/Hourly\\n\\n ABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\nPOSITION OVERVIEW\\n\\nThe Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing. The EIH serves adults and is a referral based only program with no drop-in services provided to individuals not enrolled. The EIH Cerone site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement, and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Case Manager will work with the EIH team and program participants to support participants successful exits from EIH to stable permanent housing.\\n\\nQUALITIES:\\n\\nThe Cerone Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.\\n\\n HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. They are a highly collaborative member of our participant services team and enjoy a team-oriented work environment.\\n\\nREPORTING RELATIONSHIPS:\\n\\nThis role reports to the Program Manager.\\n\\nPRIMARY RESPONSIBILITIES:\\n\\n\\n\\tWelcome agency guests into the facility including program participants, volunteers, and staff\\n\\tMaintain a case load providing case management and other direct service to all participants\\n\\tWork with program participants to develop and implement an individual case management plan and provide support to achieve set goals\\n\\tProvide community-based case management and referral services to program participants\\n\\tCollaborate with community partners regarding support services for residents\\n\\tCollaborate with EIH Resident Advocates, Clinicians, Community Engagement Coordinator, Program Manager and Associate Director to ensure comprehensive services are provided to participants\\n\\tPartner with external service providers to support participants in reaching identified housing goal\\n\\tConduct client intake and program specific documentation\\n\\tConduct participant orientations with service providers and participants\\n\\tCommunicates any client challenges and success with services team\\n\\tUtilizes supervision appropriately, maintaining open lines of communication and provide updates on intake activity\\n\\tMaintain thorough, accurate records of case management activities with every program participant, as required by grant contract and internal compliance standards\\n\\tProvide support services that foster positive working relationships with participants and partners\\n\\tProvide support services that employ Trauma Informed Care, a Critical Time Intervention (CTI) model\\n\\tConduct engagement through a Strength Based approach\\n\\tAbility to provide crisis-de-escalation interventions in a face-passed environment\\n\\tMonitor participant’s activities to ensure that they are compliant with program requirements\\n\\tParticipate in Case Conferencing to support participants in reaching personal and housing goals\\n\\tTransition resident to the next appropriate level of care\\n\\tKnows and implements agency and program policies and procedures\\n\\tProperly reports any suspected cases of abuse\\n\\tMaintains professional relations, healthy boundaries, and conduct\\n\\tMeets regularly with program participants at a frequency determined by their needs\\n\\tProvide support during EIH community activities and events\\n\\n\\n \\n\\nDocumentation (20%)\\n\\n\\n\\tDocuments, via progress notes in HMIS, all case management activity within 3 business days and maintains all other case file paperwork and documentation\\n\\tParticipates in ongoing analysis of and program alignment with industry best practices\\n\\tProactively and consistently improves the quality and effectiveness of program services\\n\\tComplete and submit incident reports, behavioral contracts, and gross violations as needed\\n\\tConducts ongoing re-assessments of the resident’s needs and status, and documents assessment in HMIS\\n\\n\\nGeneral (10%)\\n\\n\\n\\tAttends all meetings/training relevant to this position\\n\\tAssists with office-related tasks as needed\\n\\tAssists with other duties as assigned\\n\\n\\n \\n\\nBENEFITS\\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.\\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\\n\\n \\n\\n \\n\\nJD ACKNOWLEDGEMENT\\n\\nName: ________________________________ Date: __________________________\\n\\n \\n\\nSignature: ____________________________\\n\\n QualificationsQUALIFICATIONS (YOU HAVE)\\n\\n\\n\\tBachelor’s degree and relevant experience in non-profit agencies (Bachelor's degree may be substituted by 2 years of case management experience)\\n\\tCase management experience\\n\\tExperience in developing relationships with community partners and outside agencies \\n\\tAbility to manage multiple projects concurrently and be flexible with priorities \\n\\tDemonstrated ability to develop and maintain priorities and meet established deadlines \\n\\tExceptional organizational skills \\n\\tStrong sense of accountability \\n\\tAbility to present oneself and the agency professionally to internal and external audiences \\n\\tAbility to work as a member of a team \\n\\tAbility to work with people of diverse socio-economic backgrounds\\n\\tUnderstanding of and sensitivity to the needs of the unhoused\\n\\tPreference for extensive office-onsite based work \\n\\tStrong written and oral communication skills\\n\",\"responsibilities\":\"\\n\\n \\n\\nPOSITION: Case Manager - EIH Cerone\\n\\nPROGRAM/LOCATION: EIH Cerone, San Jose\\n\\nSUPERVISOR: EIH Program Manager \\n\\nJOB TYPE: Full Time, Non-Exempt\\n\\nCOMPENSATION: $32.20/Hourly\\n\\n ABOUT HOMEFIRST\\n\\nEstablished in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With nearly 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\nPOSITION OVERVIEW\\n\\nThe Emergency Interim Housing (EIH) program is intended to provide Emergency Interim Housing opportunities to unhoused single adults. The EIH is designed with a focus on safety and client centered care through three phases of service delivery – Emergency Interim Housing, Transition Period, and Bridge Housing. The EIH serves adults and is a referral based only program with no drop-in services provided to individuals not enrolled. The EIH Cerone site will consist of adult sleeping units with private restrooms and showers, and a community space that will include access to a shared kitchen, computer lab, pet area, and vehicle parking. The EIH site will offer a variety of supportive services, community engagement, and direct contributions to help each participant achieve stable housing. Sites will be fully staffed and operate seven days per week, 24 hours per day with on-site security services. The Case Manager will work with the EIH team and program participants to support participants successful exits from EIH to stable permanent housing.\\n\\nQUALITIES:\\n\\nThe Cerone Case Manager is passionate about serving others and sees themself in a helping profession long term. They are pro-active and responsive to the needs of our participants, meeting them “where they’re at” and bridging the gap between the individual and our services. They manage their time well and demonstrate strong organizational abilities. With the support of program leadership, the Case Manager participates in our culture of learning and increases their knowledge of evidence-based practices over the course of their employment. Together, we model the values and principles of HomeFirst within the agency and broader community.\\n\\n HomeFirst is a diverse company in a diverse field, and the Case Manager seeks to work with people from a variety of social and economic backgrounds. 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"date": "2024-04-03T13:33:12.000Z",
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"preview": {
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"jobTitle": "Case Manager-EIH Cerone (85820)",
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"locations": "EIH Cerone - San José, CA 95134",
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"description": "\n\n \n\nPOSITION: Case Manager - EIH Cerone\n\nPROGRAM/LOCATION: EIH Cerone, San Jose\n\nSUPERVISOR: EIH Program Manager \n\nJOB TYPE: Full Time, Non-Exemp...",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
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