Customer Master Data Analyst

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    "ExternalDescriptionStr": "<p><strong>Mission</strong></p><p><span style=\"font-family:&quot;Aptos&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">The Associate Data Analyst – Customer Master Data is responsible for monitoring and analyzing existing customer master data across multiple systems to ensure its accuracy, consistency, and compliance with governance standards. Working closely with Data Governance, Business Process Owners, and IT teams, this new role plays a key part in maintaining high-quality customer data that supports operational efficiency and reliable business reporting.</span></span></p><p><span style=\"font-family:&quot;Aptos&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\"><strong>Responsabilities</strong></span></span></p><ul style=\"list-style-type:disc;\"><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Monitor and review existing customer master data across systems to ensure alignment with defined data standards and business rules.</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Analyze customer data from multiple sources to identify and report on inconsistencies, duplicates, or outdated records.</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Support regular data audits and validation activities as part of ongoing data quality monitoring processes.</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Collaborate with Data Governance and Business Process teams to identify data discrepancies and support remediation actions.</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Contribute to the enforcement of customer data quality standards, policies, and stewardship practices.</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Assist in creating reports and dashboards to track key customer data quality metrics.</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Participate in root cause analysis and data quality investigations.</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Document customer data flows, issue types, and resolution approaches to support transparency and repeatability.</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Coordinate with IT and data teams to ensure customer data remains aligned across platforms (e.g., CRM, ERP, MDM).</li><li style=\"line-height:normal;margin-bottom:0cm;tab-stops:list 36.0pt;\">Develop a strong understanding of customer data models, data dependencies, and business usage.</li></ul><p>&nbsp;</p><p><span style=\"font-family:&quot;Aptos&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\"><strong>Requirements</strong></span></span></p><ul style=\"list-style-type:disc;\"><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">3–5 years of total professional experience, ideally in business analysis, data management, operations, or a related analytical role.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Strong analytical skills and attention to detail when reviewing and interpreting data.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Proficiency in Excel and basic SQL for data exploration, validation, and reporting.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Familiarity with systems that manage customer data, such as CRM (e.g., Salesforce) or ERP (e.g., SAP, Oracle).</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Ability to learn and apply data governance principles and contribute to data quality initiatives.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Good communication skills and the ability to collaborate across technical and non-technical teams.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Organized, methodical, and proactive in identifying and resolving data issues.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Hands-on experience with Databricks or similar data platforms for data analysis or quality monitoring.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Basic understanding of data governance or master data management concepts.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Familiarity with data visualization tools (e.g., Power BI, Tableau) for reporting data quality insights.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Broad understanding of regulatory or compliance requirements related to customer data (e.g., GDPR, CCPA).</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\"><span style=\"font-family:&quot;Aptos&quot;,sans-serif;\"><span style=\"font-size:12.0pt;line-height:115%;\">Exposure to master data management platforms (e.g., SAP MDG, Informatica MDM) is a plus.</span></span></li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Attention to Detail: Carefully reviews and validates customer data for accuracy and compliance.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Analytical Mindset: Able to work with data to identify trends, issues, and improvement opportunities.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Communication: Shares data insights clearly and collaborates effectively with business and technical teams.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Ownership: Takes responsibility for ensuring customer data quality and supporting issue resolution.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Learning Agility: Demonstrates curiosity and a willingness to grow expertise in data management.</li><li style=\"margin-bottom:0cm;tab-stops:list 36.0pt;\">Team Collaboration: Works effectively with peers and stakeholders to support shared data goals.</li></ul>",
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