Home › Companies › 1dc8deec 7ac9 46d8 9a9e A46a1494ccda 19000101 000001 › CUSTOMER SERVICE REPRESENTATIVE
CUSTOMER SERVICE REPRESENTATIVE
1dc8deec 7ac9 46d8 9a9e A46a1494ccda 19000101 000001 · Buffalo, NY, US, Buffalo, NY · Active · $19–$21 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 1dc8deec 7ac9 46d8 9a9e A46a1494ccda 19000101 000001 |
| Title | CUSTOMER SERVICE REPRESENTATIVE |
| Normalized title | - |
| Department / team | - |
| Location | Buffalo, NY, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $19–$21 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-26 / 2026-05-31 |
| Changed / last seen | 2026-06-20 / 2026-06-20 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 1dc8deec 7ac9 46d8 9a9e A46a1494ccda 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Buffalo. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 1dc8deec 7ac9 46d8 9a9e A46a1494ccda 19000101 000001 |
| Source | b04e7d1b-314f-4052-8dd0-e617b552ae7a |
| ATS provider | ADP Workforce Now Recruiting |
Description
Customer Service Representative-
Regular Full Time
Buffalo, NY
Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team. The focus of this position is to actively engage and provide superior service to our external and internal customers. In this position you will be the first point of contact for DiVal’s outside sales team’s customers, delivering the highest level of proactive customer service while maintaining workflow.
Duties and Responsibilities:
Working through our CRM, acknowledge all requests within a 2hr timeframe. Process customer orders, returns, exchanges, back-order updates, and contract pricing. Enter sales quotes & orders as requested by internal/external customer within 2 hours of receiving. Coordinate expedites & obtain proof of delivery. Process new item requests (NIR) submitted by Sales team. Proactively update and increase product knowledge. Promote company events and services through all points of contact with our customers. Perform general data entry functions in addition to those listed above. Proactively work with all internal departments to provide excellent service to our customers. Work with your manager to improve workflow and processes.
Skills and Requirements:
You have a passion for the “Customer Experience” and helping business become more successful. 2+ years of office support in a customer service role is preferred. Solid computer and multitasking skills, Microsoft Office and CRM. Exceptional communication skills, both written and verbal. Excellent organizational and time management skills. Strong decision making and analytical abilities. Must be able to pass a NON-DOT drug screen and physical. Customer facing coverage for retail store when needed. Ability to lift 30 lbs. – 50 lbs. on a repetitive basis. Able to climb ladders on a repetitive basis. High School diploma / GED equivalent. The ability to work 5 days a week, Mon.-Fri., 8:30-5pm.
Benefits:
Medical benefits. Dental & vision benefits. Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance). Company provided life insurance policy. 401K. Paid time off. DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.
Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.
Full job record
| Job ID | 8c4a49230c042d1c664eca4abe58b1e0c9082571 |
| Org ID | 9cdca19f-a0dd-4e30-b7b1-0e127ac0fcaa |
| Source ID | b04e7d1b-314f-4052-8dd0-e617b552ae7a |
| Board ID | b04e7d1b-314f-4052-8dd0-e617b552ae7a |
| Provider | adp_workforcenow |
| Provider Job Key | 545224 |
| Title | CUSTOMER SERVICE REPRESENTATIVE |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Buffalo, NY, US, Buffalo, NY |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | NY |
| City | Buffalo |
| Salary Raw | 18.50 To 21 (USD) Hourly |
| Salary Min | 18.5 |
| Salary Max | 21 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1dc8deec-7ac9-46d8-9a9e-a46a1494ccda&ccId=19000101_000001&lang=en_US&type=JS&jobId=545224&jwId=9201218661955_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=1dc8deec-7ac9-46d8-9a9e-a46a1494ccda&ccId=19000101_000001&lang=en_US&type=JS&jobId=545224&jwId=9201218661955_1 |
| First Seen At | 2026-05-31 18:49:47Z |
| Last Seen At | 2026-06-20 12:53:25Z |
| Last Checked At | 2026-06-20 12:53:25Z |
| Last Changed At | 2026-06-20 12:53:25Z |
| Inactive At | — |
| Source Posted At | 2026-05-26 19:50:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=1dc8deec-7ac9-46d8-9a9e-a46a1494ccda|19000101_000001/date=2026-06-20/2026-06-20T12-53-25-379Z-48f1cf62457621f1102b479cb06679f988424a849f947ddc67d50d714d229f67.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><strong><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Customer Service Representative-</span></strong></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Regular Full Time</strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 16px;\"><strong><span style=\"font-family: arial, sans-serif;\">Buffalo, NY </span></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Join the DiVal Safety Equipment team in our Buffalo, NY headquarters as a member of our fast paced and dynamic team. <u>The focus of this position is to actively engage and provide superior service to our external and internal customers. </u> In this position you will be the first point of contact for DiVal’s outside sales team’s customers, delivering the highest level of proactive customer service while maintaining workflow.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong> </strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><strong><span style=\"font-size: 16px; font-family: Arial, sans-serif;\">Duties and Responsibilities:</span></strong></p><ul style=\"margin-bottom: 0in; margin-top: 0in; list-style-type: square;\" type=\"disc\"><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Working through our CRM, acknowledge all requests within a 2hr timeframe.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Process customer orders, returns, exchanges, back-order updates, and contract pricing.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Enter sales quotes & orders as requested by internal/external customer within 2 hours of receiving.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Coordinate expedites & obtain proof of delivery.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Process new item requests (NIR) submitted by Sales team.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Proactively update and increase product knowledge.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Promote company events and services through all points of contact with our customers.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Perform general data entry functions in addition to those listed above.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Proactively work with all internal departments to provide excellent service to our customers.</span></li><li style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style='font-size:15px;font-family:\"Arial\",sans-serif;'>Work with your manager to improve workflow and processes.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"> </span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Skills and Requirements:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\" id=\"isPasted\"><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">You have a passion for the “Customer Experience” and helping business become more successful. </li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">2+ years of office support in a customer service role is preferred.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Solid computer and multitasking skills, Microsoft Office and CRM.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Exceptional communication skills, both written and verbal.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Excellent organizational and time management skills.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Strong decision making and analytical abilities.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"color: red;\">Must be able to pass a NON-DOT drug screen and physical.</span></li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Customer facing coverage for retail store when needed. </li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Ability to lift 30 lbs. – 50 lbs. on a repetitive basis.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">Able to climb ladders on a repetitive basis.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">High School diploma / GED equivalent.</li><li style=\"margin: 0in; font-size: 14px; font-family: arial, sans-serif;\">The ability to work 5 days a week, Mon.-Fri., 8:30-5pm.</li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; 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--tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Dental & vision benefits.</span></li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Other voluntary benefits (STD, LTD, Accident, Critical illness, Life insurance).</span></li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Company provided life insurance policy.</span></li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">401K.</span></li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-size: 14px; font-family: arial, sans-serif;\"><span style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: var(--tw-empty,/*!*/ /*!*/); --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Paid time off.</span></li></ul><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;text-align:center;' id=\"isPasted\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">DiVal Safety Equipment is proud and dedicated to be an Equal Opportunity Employer (EOE) of Minorities / Women / Veterans / Disabled.</span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><br></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;' id=\"isPasted\"><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong><em>Disclaimer: Where a specific pay range is noted, it is a good faith estimate at the time of this posting. The actual salary offered will be based on experience, skills, qualifications, market/business considerations, and geographic location.</em></strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-size: 14px; font-family: arial, sans-serif;\"><strong> </strong></span></p><p style='margin:0in;font-size:13px;font-family:\"Times New Roman\",serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\"> </span></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
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