Director, Audit and Controls

Join us to build a more rewarding financial future for all Canadians At Neo, we’re on a mission to build a more rewarding financial future for all Canadians. Life at a rapidly scaling tech startup isn’t for everyone. It’s complex, fast-paced, high-pressure, but also incredibly fulfilling. Since its founding in 2019, Neo has gained incredible traction and is one of the fastest-growing fintech companies in Canada. #1 on Deloitte’s Technology Fast 50 for 2023, 2024, and 2025 — the first company ever to achieve a three-peat at the top! #1 Fastest Growing Company in Canada for 2024 by Globe & Mail Top-ranked mobile apps and credit cards Team of 500+ people 1M+ customers 10K+ retail partners Neo Financial is looking for a Director, Audit and Controls to own and lead our audit and internal controls function. We’re looking for someone who can navigate through a fast-paced environment and knows how to switch gears to adapt to any scenario. We strive to make things better, simpler and stronger. Make your mark by shaping the audit strategy at one of Canada's fastest-growing fintechs, alongside some of Canada's most successful leaders and tech minds. What you'll be doing: Strategic Leadership: Own and drive the long-term strategy for the audit and controls function, which encompasses internal controls and compliance, and audit support. Set the vision, goals, and priorities that align with Neo's business objectives and overall risk management framework. Controls Design & Oversight: Lead the design, implementation, and continuous improvement of internal controls across business units to build and maintain a strong, scalable control environment. Leverage automation and AI to streamline testing burden and integrate efficiencies into all audit requirements. Oversee regular testing against key compliance frameworks (e.g., PIPEDA, FCAC, PCMLTFA) to ensure Neo meets all regulatory requirements. External Audit Ownership: Serve as the senior point of accountability for all external audit relationships. Oversee the planning and execution of external audits including SOC 1, SOC 2, and PCI DSS — ensuring readiness, quality, and timely delivery. Risk Assessment: Direct comprehensive assessments of business processes to identify control gaps and compliance risks. Lead the development of remediation plans and ensure findings are resolved effectively and durably. Cross-Functional Partnership: Partner with product, engineering, legal, finance and business ops teams to embed automated controls into products and internal tools. Champion a cultural commitment to controls and compliance throughout the organization. Stakeholder Reporting: Prepare and present comprehensive reports on control findings, risk exposures, audit outcomes, and program maturity to senior leadership and relevant governance bodies. Team Leadership & Development: Build, lead, and develop a high-performing audit and controls team. Set goals, provide mentorship, conduct performance reviews, and create an environment where people grow and do their best work. Who we're looking for: You bring 10+ years of progressive experience in internal controls, internal audit or external audit. Public accounting experience and expertise with financial services and fintechs are strong assets. You are just as comfortable with financial controls as technical controls, and have significant experience working with technical business units. You have a proven track record owning and leading audit and internal control functions — not just executing them — and can operate at both strategic and hands-on levels as the business requires. You have substantial experience managing external audit relationships and leading complex audits including SOC 1, SOC 2, and PCI DSS. You are a strong people leader who can build, motivate, and develop a team while maintaining high standards and a clear sense of direction. You build trust and credibility quickly — with internal stakeholders, external auditors, and regulators — through excellent verbal, written, and interpersonal communication skills. You have a working knowledge of IT and financial controls frameworks (e.g., COSO, COBIT, NIST, SOC 1/2, PCI DSS) and can apply them pragmatically in a fast-moving environment. You hold a CPA, CISA, or CIA designation (required). PCIP/ISA qualification is an asset. You are pragmatic and solutions-oriented — you find approaches that strike the right balance of risk, cost, and practicality, and you integrate them into existing ways of working. Working at Neo: The people who thrive at Neo are resourceful, growth-oriented, and driven to win. We hold ourselves to high standards because we’re on a mission that matters: to build a more rewarding financial future for all Canadians. As individuals and as a team, we constantly challenge ourselves and each other to raise the bar and deliver exceptional experiences for our customers. Our commitment to customer success drives everything we do, from building world-class products to providing exceptional support at every step of their journey. If this resonates with you, keep reading. We trust, respect, and support each other. This means honest conversations, constructive input, and empowering each other to move fast and think big. You’ll be surrounded by people who push you to be your best. We primarily collaborate in person across our Calgary, Winnipeg, and Toronto offices, where ideas move quickly and teams build momentum together. As we continue to scale and evolve, we’re looking for builders, innovators, and problem solvers who thrive on challenge–people who would rather blaze a trail through uncertainty than follow a well-paved path. At Neo, ownership is part of how we think and operate. For select roles, equity participation reinforces that mindset by giving employees a direct stake in the company’s long-term success. Regardless of role, every team member is expected to think like an owner and make decisions that move the business forward. Apply with us: We believe in equal opportunity and are committed to creating an inclusive climate where everyone can thrive. Customers trust us with their finances, so successful candidates for this position will be required to undergo a security screening, including a criminal records check and a credit check. By continuing with your application, you agree to the Candidate Privacy Notice , which guides how we process your personal information for the purpose of your application. Neo Financial leverages artificial intelligence (AI) to reinforce our candidate evaluation process, including the initial assessment of applications and screening of candidates. These tools support our recruitment team; however, all final hiring decisions are made by humans and are not based exclusively on automated processing. If you require further information regarding our data processing practices, please contact us. We are hiring for an open, vacant position.

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