Education Center Manager / Business Location Manager

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      "postalCode": "00852",
      "addressCountry": "Hong Kong"
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    "datePosted": "2026-06-09",
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    "description": "<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt\"><span style=\"font-weight: bold\">About Preface</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Preface is a knowledge content and tech-enabling platform company with the mission to enable learners with up-trend tech knowledge and skills anytime, anywhere, and in any format. We have been living and breathing by the motto “there isn’t a thing that cannot be learnt.” With the vision to increase the overall tech literacy of the world, Preface is known to provide market-leading education solutions to fulfil the ever-changing learning and customised-development needs of learners and corporates worldwide.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">Role: Education Center Operations Manager / Business Location Manager</span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"text-decoration: none\">As the face of Preface, you'll create a welcoming environment, engage students and parents, and foster a strong learning community. You’ll bridge relationships between parents, Nomads (teachers), and students, ensuring alignment with Preface’s mission and values.</span><span style=\"font-weight: bold; text-decoration: none\"><br></span></span><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); text-decoration: underline\"><span style=\"font-weight: bold\">Ideal for Individuals returning back to the workforce who have strong customer service skills and are excited to re-engage in a people-focused, community-driven environment.</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\"><br></span><span style=\"font-weight: bold; text-decoration: none\">About the role</span><span style=\"font-weight: bold; text-decoration: none\"><br></span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">1. Student &amp; Parent Engagement</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Greet families warmly and maintain an organised learning space.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Serve as the primary contact for learning progress, class discussions, and course recommendations.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Assist parents with the customer portal, schedules, and progress updates.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">2. Teacher Support &amp; Classroom Readiness</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Coordinate substitute teachers and ensure class materials are prepared.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Monitor teacher dress code and enforce Preface lanyard use.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Support pre-class setup, including tech checks and classroom readiness.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">3. Community Building &amp; Sales Growth</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Maintain clear communication via WhatsApp, phone, email, and in-person.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Promote courses, promotions, and events to boost enrolments.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Organise on-site events like experience days and parent workshops.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Drive retention through referrals and student success highlights.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; font-weight: bold; text-decoration: none\">4. Operational Excellence</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Manage schedules, attendance, and front desk inquiries.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Support company-wide events and analyze attendance trends.</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Uphold Preface brand standards and keep marketing materials updated.</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold; text-decoration: none\"><br></span><br></span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-size: 12pt; font-weight: bold\"> Who You Are</span><span style=\"font-family: Inter, sans-serif; font-size: 12pt\"><br></span></span></p>\n<ul></ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">5+ years of experience in customer service/facing, hotel, members club or education centre</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-size: 12pt\">Self-starter who thrives in a fast-paced, high-growth environment with b</span><span style=\"font-size: 12pt\">uilder mindset</span><br></span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Strong communicator with excellent interpersonal skills</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Sales and relationship building skills</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Detail-oriented and proactive in solving problems</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-family: Inter, sans-serif; font-size: 12pt\">Passionate about education and community building</span><br></span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-family: Inter, sans-serif; font-size: 12pt; text-decoration: none\">Able to multitask and manage classroom operations efficiently</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-size: 12pt\">Fluent in English and Cantonese (spoken and written)</span><br></span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt; font-weight: bold\">Becoming a Prefacer <br></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">We believe that our talent is what differentiates us from the world. Our People Team is dedicated to maximise the potential of our talents through developing traits, skills, and knowledge that will help you become an effective business leader.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Our culture of collaboration and growth is what enables us to stay innovative and supportive throughout the speed ride of growth. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">In addition to high growth opportunities, we also offer a range of perks and benefits to our talents: </span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">We care about your wellbeing</span>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Competitive health insurance</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Complimentary food &amp; beverage for you and your loved ones at Preface Coffee &amp; Wine</span></li>\n</ul>\n</li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">We care about your growth &amp; development</span>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Complimentary tech knowledge upskilling</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Global exposure</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Great career development opportunities in a growing company</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Do meaningful work - be part of the future of education technology and a leading force in the industry</span></li>\n</ul>\n</li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">We care about your day to day</span>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Premium working locations</span></li>\n<li><span style=\"color: rgb(0, 0, 0); font-size: 12pt\">Casual work attire</span></li>\n</ul>\n</li>\n</ul>",
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