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Home › Companies › 2344d93c 3520 410a 8158 A41fffb0f069 19000101 000001 › Family Support & Resource Specialist Supervisor

Family Support & Resource Specialist Supervisor

2344d93c 3520 410a 8158 A41fffb0f069 19000101 000001 · Queens, NY, US, Queens, NY · Remote · Active · $60,400 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company2344d93c 3520 410a 8158 A41fffb0f069 19000101 000001
TitleFamily Support & Resource Specialist Supervisor
Normalized title-
Department / team-
LocationQueens, NY, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$60,400 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-09 / 2026-06-10
Changed / last seen2026-06-22 / 2026-06-22

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Linked records

Company2344d93c 3520 410a 8158 A41fffb0f069 19000101 000001
Sourceea43c84f-4c7b-4596-ae4c-bad185a72f18
ATS providerADP Workforce Now Recruiting

Description

Overview Provide weekly administrative, reflective and clinical supervision to Family Support & Resource Specialists (FRS/FSSs) as per HFNY model. Supervisor will ensure that program maintains HFA model fidelity. The Supervisor will conduct community outreach as needed as well. The Supervisor will also ensure that staff adhere to Healthy Start standards and benchmarks and supervises the Maternal Child Health Specialist Key Responsibilities Provides weekly clinical, reflective and administrative supervision to Family Support & Resource Specialists (FSRSs) and MCH Specialists; Assesses staff performance and supports staff development Supports the proper facilitation of the home visiting curriculum, and administration of clinical tools and the Family Resilience & Opportunities for Growth (FROG) scale Ensures that staff are up to date with Healthy Start benchmarks and data entry in Go Beyond Complete staff orientation training and register staff for upcoming Core and Wrap Around training; review and sign all staff training logs and ensure that staff training is completed in a timely manner as per HFA and program standards Completes a range of quality assurance activities such as case record reviews, participant satisfaction phone surveys and home visit/assessment observations with home visitors Monitors Healthy Families data management system (MIS) and ensure staff data is entered in a timely manner Maintains up to date supervision binders, case transfer summaries, team meeting logs and other binders as required as per program guidelines Aids Program Manager in development and/or updating of training curricula, resource directory, forms, and other program materials as necessary Assist Program Manager in the review of program policies and updates as needed Assists in interviewing and hiring staff Responsible for organizing and executing tasks at client/program activities and events, which may be held in evenings or on weekends and may require some moderate lifting of items, creation of flyers, decorating, purchasing items and other tasks related to the event. Participates in street and community outreach, community presentations and other efforts to educate the community about the program Provides coverage for staff as needed by making home visits or conducting assessments when the program is short staffed, or staff is on leave Works on special projects surrounding the program as assigned. Other related duties as assigned by supervisor. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Required Qualifications Bachelor’s (3 years of relevant experience) and/or Master’s Degree in Social Work, Human Services or related field Less than bachelor’s degree but with commensurate Healthy Families America (HFA) experience Familiarity with Jamaica, Queens area and population, culturally sensitive, Bilingual (Creole, Bengali or Spanish) a plus Knowledge of infant and child development and parent-child attachment Solid understanding of, or experience in, supervising diverse staff and families (communities) with humility, as well as providing support to staff in stressful work environments Experience with family services that embraces the concepts of family-centered and strength-based service provision Knowledge of parent-infant health and dynamics of child abuse and neglect Experience in home visiting with strong background in early childhood prevention services Willingness to engage in building reflecting practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing values in supervision, etc.) Experience with reflective practice preferred Skilled at supervising staff, case management and teaching (some leadership ability/experience acceptable if no formal supervisory experience) Supervisory Responsibility Yes Work Environment Field Corporate Office Remote Position Type/Expected Hours of Work This is a full-time position. Days and hours of work are Monday through Friday (some weekends as needed) at Rising Ground’s Jamaica Hub at 91-14 Merrick Blvd, Jamaica NY 11432. Work hour options are flexible 8 hour shifts from 9:00 am - 8:00 pm. Additional Requirements Authorized to work in the U.S. Ability to work in-person in New York City (NY) for at least 2 days or more per week. Ability to travel to other Rising Ground sites (if required) Ability to travel within the community and do visits Benefits Offerings Include: Authorized to work in the U.S. Paid Sick Time Paid Vacation Paid Personal days Insurance Coverage Medical - 3 plan options Dental - 2 plan options Vision - 1 plan option

Full job record

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Provider Job Key950442
TitleFamily Support & Resource Specialist Supervisor
Normalized Title—
Statusactive
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CountryUnited States
RegionNY
CityQueens
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Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=2344d93c-3520-410a-8158-a41fffb0f069&ccId=19000101_000001&lang=en_US&type=JS&jobId=950442&jwId=9201537635282_1
First Seen At2026-06-10 12:24:53Z
Last Seen At2026-06-22 12:08:32Z
Last Checked At2026-06-22 12:08:32Z
Last Changed At2026-06-22 12:08:32Z
Inactive At—
Source Posted At2026-06-09 15:27:00Z
Source Updated At—
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The Supervisor will also ensure that staff adhere to Healthy Start standards and benchmarks and supervises the Maternal Child Health Specialist</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:5.2pt;'><br></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:19px;font-family:\"Times New Roman\",serif;text-decoration:underline;' data-pasted=\"true\"><span style='font-size:16px;font-family:\"Garamond\",serif;color:#2A5EA8;text-decoration:none;'>Key Responsibilities</span></h1><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>Provides</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>weekly</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>clinical,</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>reflective</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>and</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>administrative</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>supervision</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>to</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>Family</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>Support</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>&amp; Resource</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>Specialists</span> <span 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style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>administration</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>of clinical tools and the Family Resilience &amp; Opportunities for Growth (FROG) scale</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>Ensures that staff are up to date with Healthy Start benchmarks and data entry in Go Beyond</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>Complete staff orientation training and register staff for upcoming Core and Wrap Around training; review and sign all staff training logs and ensure that staff training is completed in a&nbsp;timely manner as per HFA and program standards</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>Completes</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>a</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>range</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>of</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>quality</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>assurance</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>activities</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>such</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>as</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>case</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>record</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>reviews,</span> <span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>participant</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:112%;font-family:\"Garamond\",serif;font-size:16px;'>satisfaction phone surveys and home visit/assessment observations with home visitors</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:110%;font-family:\"Garamond\",serif;font-size:16px;'>Monitors Healthy Families data management system (MIS) and ensure staff data is entered in a timely manner</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:110%;font-family:\"Garamond\",serif;font-size:16px;'>Maintains up to date supervision binders, case transfer summaries, team meeting logs and other binders as required as per program guidelines</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:110%;font-family:\"Garamond\",serif;font-size:16px;'>Aids Program Manager in development and/or updating of training curricula, resource directory, forms, and other program materials as necessary</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Assist Program Manager in the review of program policies and updates as needed</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Assists in interviewing and hiring staff</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:110%;font-family:\"Garamond\",serif;font-size:16px;'>Responsible for organizing and executing tasks at client/program activities and events, which may be held in evenings or on weekends and may require some moderate lifting of items, creation of flyers, decorating, purchasing items and other tasks related to the event.</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:95%;font-family:\"Garamond\",serif;font-size:16px;'>Participates in street and community outreach, community presentations and other efforts to educate the community about the program</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='line-height:93%;font-family:\"Garamond\",serif;font-size:16px;'>Provides coverage for staff as needed by making home visits or conducting assessments when the program is short staffed, or staff is on leave</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Works on special projects surrounding the program as assigned.</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Other related duties as assigned by supervisor.</span></li></ul><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:6.95pt;line-height:97%;' data-pasted=\"true\"><span style='font-family:\"Garamond\",serif;'>Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:6.95pt;line-height:97%;'><br></p></div><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:19px;font-family:\"Times New Roman\",serif;text-decoration:underline;' data-pasted=\"true\"><span style='font-size:16px;font-family:\"Garamond\",serif;color:#2A5EA8;text-decoration:none;'>Required Qualifications</span></h1><ul><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 2.2pt; margin-right: 45.05pt; margin-bottom: 0.0001pt; line-height: 93%;' data-pasted=\"true\"><span style='font-size:16px;line-height:93%;font-family:\"Garamond\",serif;'>Bachelor&rsquo;s (3 years of relevant experience) and/or Master&rsquo;s Degree in Social Work, Human Services or related field</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.65pt; margin-right: 69.65pt; margin-bottom: 0.0001pt; line-height: 93%;'><span style='font-size:16px;line-height:93%;font-family:\"Garamond\",serif;'>Less than bachelor&rsquo;s degree but with commensurate Healthy Families America (HFA) experience</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.45pt; margin-right: 43.45pt; margin-bottom: 0.0001pt; line-height: 93%;'><span style='font-size:16px;line-height:93%;font-family:\"Garamond\",serif;'>Familiarity with Jamaica, Queens area and population, culturally sensitive, Bilingual (Creole, Bengali or Spanish) a plus</span></li><li style='margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.45pt;'><span style='font-size:16px;font-family:\"Garamond\",serif;'>Knowledge of infant and child development and parent-child attachment</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.55pt; margin-right: 35.95pt; margin-bottom: 0.0001pt; line-height: 93%;'><span style='font-size:16px;line-height:93%;font-family:\"Garamond\",serif;'>Solid understanding of, or experience in, supervising diverse staff and families (communities) with humility, as well as providing support to staff in stressful work environments</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.35pt; margin-right: 39pt; margin-bottom: 0.0001pt; line-height: 96%;'><span style='font-size:16px;line-height:96%;font-family:\"Garamond\",serif;'>Experience with family services that embraces the concepts of family-centered and strength-based service provision</span></li><li style='margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.2pt;'><span style='font-size:16px;font-family:\"Garamond\",serif;'>Knowledge of parent-infant health and dynamics of child abuse and neglect</span></li><li style='margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 2.8pt;'><span style='font-size:16px;font-family:\"Garamond\",serif;'>Experience in home visiting with strong background in early childhood prevention services</span></li><li style='font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.2pt; margin-right: 34.95pt; margin-bottom: 0.0001pt; line-height: 96%;'><span style='font-size:16px;line-height:96%;font-family:\"Garamond\",serif;'>Willingness to engage in building reflecting practice (e.g., capacity for introspection, communicating awareness of self in relation to others, recognizing values in supervision, etc.)</span></li><li style='margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.15pt;'><span style='font-size:16px;font-family:\"Garamond\",serif;'>Experience with reflective practice preferred</span></li><li style='margin-right: 0in; margin-bottom: 0in; font-size: 15px; font-family: \"Times New Roman\", serif; margin-top: 3.1pt; line-height: 14.6pt;'><span style='font-size:16px;font-family:\"Garamond\",serif;'>Skilled at supervising staff, case management and teaching (some leadership ability/experience&nbsp;</span><span style='font-size:16px;font-family:\"Garamond\",serif;'>acceptable if no formal supervisory experience)</span></li></ul><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:19px;font-family:\"Times New Roman\",serif;text-decoration:underline;' data-pasted=\"true\"><span style='font-size:16px;font-family:\"Garamond\",serif;color:#2A5EA8;text-decoration:none;'>Supervisory Responsibility</span></h1><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\">Yes</p><p style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><br></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:19px;font-family:\"Times New Roman\",serif;text-decoration:underline;' data-pasted=\"true\"><span style='font-size:16px;font-family:\"Garamond\",serif;color:#2A5EA8;text-decoration:none;'>Work Environment</span></h1><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><ul><li><span style='font-size:16px;font-family:\"Garamond\",serif;' data-pasted=\"true\">Field&nbsp;</span></li><li><span style='font-size:16px;font-family:\"Garamond\",serif;' data-pasted=\"true\">Corporate Office</span></li><li><span style='font-size:16px;font-family:\"Garamond\",serif;' data-pasted=\"true\">Remote</span></li></ul></div><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:19px;font-family:\"Times New Roman\",serif;text-decoration:underline;' data-pasted=\"true\"><span style='font-size:16px;font-family:\"Garamond\",serif;color:#2A5EA8;text-decoration:none;'>Position Type/Expected Hours of Work</span></h1><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:3.9pt;' data-pasted=\"true\"><span style='font-family:\"Garamond\",serif;'>This is a full-time position. Days and hours of work are Monday through Friday (some weekends as needed) at Rising Ground&rsquo;s Jamaica Hub at 91-14 Merrick Blvd, Jamaica NY 11432. Work hour options are flexible 8 hour shifts from 9:00 am - 8:00 pm.</span></p><p style='margin:0in;font-size:16px;font-family:\"Times New Roman\",serif;margin-top:3.9pt;'><br></p><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:19px;font-family:\"Times New Roman\",serif;text-decoration:underline;' data-pasted=\"true\"><span style='font-size:16px;font-family:\"Garamond\",serif;color:#2A5EA8;text-decoration:none;'>Additional Requirements</span></h1><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Authorized to work in the U.S.</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Ability to work in-person in New York City (NY) for at least 2 days or more per week.</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Ability to travel to other Rising Ground sites (if required)</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Ability to travel within the community and do visits</span></li></ul><p><span style='font-family:\"Garamond\",serif;font-size:16px;'><br></span></p></div><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:19px;font-family:\"Times New Roman\",serif;text-decoration:underline;' data-pasted=\"true\"><span style='font-size:16px;font-family:\"Garamond\",serif;color:#2A5EA8;text-decoration:none;'>Benefits Offerings Include:</span></h1><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Authorized to work in the U.S.</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Paid Sick Time</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Paid Vacation</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Paid Personal days</span></li></ul></div><h1 style='margin-top:0in;margin-right:0in;margin-bottom:0in;margin-left:0in;font-size:19px;font-family:\"Times New Roman\",serif;text-decoration:underline;' data-pasted=\"true\"><span style='font-size:16px;font-family:\"Garamond\",serif;color:#2A5EA8;text-decoration:none;'>Insurance Coverage</span></h1><div style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;' data-pasted=\"true\"><ul style=\"margin-bottom:0in;list-style-type: disc;margin-left: 0in;\"><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'>Medical - 3 plan options</li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Dental - 2 plan options</span></li><li style='margin:0in;font-size:15px;font-family:\"Times New Roman\",serif;'><span style='font-family:\"Garamond\",serif;font-size:16px;'>Vision - 1 plan option</span></li></ul></div></div></div></div></div>\n",
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