Production Support Analyst

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    "description": "<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The Production Support Analyst coordinates the timely update of information to and from internal databases using pre-defined import and export tools. This involves the processing of multiple new placement, payment and data update files. The work flow is typically consistent and repetitive however is essential to the successful operation of the organization. </span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>&nbsp;</strong></span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>ESSENTIAL FUNCTIONS:</strong> </span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Verify data files are received/sent, processed and approved according to job processing instructions.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ensure job processing instructions are accurate and up to date. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide accurate and timely logging of daily, weekly and monthly tasks in Synergy. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Update Flash Report daily with client placement and payment file totals, files pending due to processing holds or listing of files expected but not received. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Report processing inconsistencies, errors or bypasses to the appropriate Client Advocate or Client Relationship Manager for further research. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Communicate with internal and external contacts in a professional and knowledgeable manner. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Contribute to the department&rsquo;s operational excellence and deliver quality services in accordance with applicable procedures, policies and professional standards. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Provide back up to co-workers within the department when needed.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Thorough, organized and detail oriented. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Familiarity with file transfer methods (FTP) and data encryption tools is helpful, but not required. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Familiarity with MS Office products. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Ability to effectively collaborate and communicate with all levels of the organization. </span></span></li>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">Coachability: Being receptive to feedback, willing to learn, embracing continuous improvement and is receptive and responsive to change.</span></span></li>\r\n\t<li><span style=\"font-size:14px;\">Ability to maintain a predictable and consistent full-time work schedule.<span style=\"font-family:Arial, Helvetica, sans-serif;\">&nbsp;</span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:.5in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">&nbsp;</span></span></p>\r\n\r\n<p style=\"margin-left:0in;margin-right:0in;\"><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\"><strong>EDUCATION REQUIREMENTS</strong>:</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">College Degree Preferred</span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Arial, Helvetica, sans-serif;\">The CCS Companies is an Equal Opportunity Employer<br />\r\nThis document is considered CCS Proprietary and Confidential.</span></span></p>\r\n",
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