VP, Payroll Operations and Services

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  "active_status": "active"
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    "city": "Irvine",
    "region": "CA",
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  "salary_period": "year",
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  "salary_currency": "USD"
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{
  "lists": [
    {
      "text": "How you'll add value: ",
      "content": "<h2 style=\"margin: 14pt 0in 5pt; font-size: 13pt; font-family: Arial, sans-serif; color: #2e5c9e;\">Operational Excellence</h2>\n<p style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: Arial, sans-serif;\">You’ll oversee the full delivery of payroll and financial operations — accuracy, timeliness, client satisfaction — and continuously raise the bar. That means streamlining workflows, automating wherever possible, and building KPI frameworks that keep the team accountable and ahead of issues before they become problems.</p>\n<h2 style=\"margin: 14pt 0in 5pt; font-size: 13pt; font-family: Arial, sans-serif; color: #2e5c9e;\">Financial Controls &amp; Fiduciary Oversight</h2>\n<p style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: Arial, sans-serif;\">You’ll own everything related to payroll funds: proper segregation, secure movement, accurate funding, and daily reconciliations. You’ll ensure timely and compliant payroll tax filings across all federal, state, and local jurisdictions — including year-end reporting — and maintain the internal controls (approval workflows, audit readiness, GL alignment) that protect our clients and the company.</p>\n<h2 style=\"margin: 14pt 0in 5pt; font-size: 13pt; font-family: Arial, sans-serif; color: #2e5c9e;\">Compliance &amp; Regulatory Management</h2>\n<p style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: Arial, sans-serif;\">You’ll be the executive point of escalation for tax authority notices, audits, and compliance matters. You’ll monitor regulatory changes across jurisdictions, update policies and procedures proactively, and develop training programs that embed compliance awareness across the organization.</p>\n<h2 style=\"margin: 14pt 0in 5pt; font-size: 13pt; font-family: Arial, sans-serif; color: #2e5c9e;\">Strategic Growth</h2>\n<p style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: Arial, sans-serif;\">You’ll partner with the executive team to shape the strategic direction of the function — identifying market trends, managing cost-to-serve, and building the organizational infrastructure needed to support a rapidly growing client base.</p>\n<h2 style=\"margin: 14pt 0in 5pt; font-size: 13pt; font-family: Arial, sans-serif; color: #2e5c9e;\">Client &amp; Vendor Relationships</h2>\n<p style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: Arial, sans-serif;\">You’ll build trusted partnerships with our clients and with the financial institutions and technology vendors that support our operations — ensuring that every relationship is anchored in transparency, reliability, and regulatory soundness.</p>\n<h2 style=\"margin: 14pt 0in 5pt; font-size: 13pt; font-family: Arial, sans-serif; color: #2e5c9e;\">Team Leadership</h2>\n<p style=\"margin: 0in 0in 10pt; font-size: 11pt; font-family: Arial, sans-serif;\">You’ll lead, mentor, and grow a high-performing team. That includes recruiting top talent, building career paths, and creating a culture where accountability and continuous improvement aren’t just values — they’re how work gets done.</p>\n<p style=\"margin: 0in 0in 10pt; font-size: 11pt; font-family: Arial, sans-serif;\">&nbsp;</p>"
    },
    {
      "text": "What you'll need to be successful in this role: ",
      "content": "<h2 style=\"margin: 16pt 0in 6pt; font-size: 16pt; font-family: Arial, sans-serif; color: #1f3864;\">What Success Looks Like in Year One</h2>\n<ul style=\"margin-top: 3.0pt; margin-bottom: 3.0pt;\">\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Payroll operations are running with measurably improved accuracy, speed, and compliance consistency across all client accounts</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">A scalable compliance and internal controls framework is in place and audit-ready</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Key operational KPIs are defined, tracked, and trending in the right direction</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">The team has a clear organizational structure with strong second-line leaders developing beneath you</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Cross-functional relationships with Product, Finance, and CS are functioning as true partnerships, with payroll operations embedded into the product roadmap process</li>\n\n<h2 style=\"margin: 16pt 0in 6pt; font-size: 16pt; font-family: Arial, sans-serif; color: #1f3864;\">What You’ll Bring</h2>\n<ul style=\"margin-top: 3.0pt; margin-bottom: 3.0pt;\">\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">12+ years of progressive leadership in payroll and financial operations, with substantial experience in a SaaS-based payroll or payroll services organization supporting multi-entity, multi-state clients</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">5+ years of direct ownership over payroll tax compliance — federal, state, and local — including filings, remittances, wage and hour adherence, and audit response in complex, multi-jurisdiction environments</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Demonstrated ability to build and scale high-performing operations teams, including QA frameworks, compliance programs, and structured process improvement</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Strong financial management skills: payroll liabilities, funding models, reconciliation, margin performance, and cost-to-serve within a recurring revenue business</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Experience overseeing payment operations and banking relationships, including ACH processing, NACHA compliance, funding risk management, and fraud mitigation</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Hands-on familiarity with payroll platforms, tax engines, accounting systems, and treasury workflows — with enough technical fluency to be a meaningful partner to Product and Engineering</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Exceptional communication and executive presence; the ability to translate complex regulatory requirements into clear operational and client-facing strategies</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Bachelor’s degree in Finance, Accounting, Business Administration, or related field required</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">MBA, CPA, CPP, or equivalent professional certification preferred</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Prior experience in banking, financial services, or regulated payment environments is a plus</li>\n<li style=\"margin: 3pt 0in 3pt 0px; font-size: 11pt; font-family: Arial, sans-serif;\">Experience supporting the hospitality or restaurant industry is a strong plus</li>\n</ul></ul>"
    },
    {
      "text": "R365 Team Member Benefits & Perks ",
      "content": "\n<li>Comprehensive medical, dental, and vision coverage</li>\n<li>401k + matching</li>\n<li>Equity Option Grant</li>\n<li>Unlimited PTO + Company holidays</li>\n<li>Wellness initiatives</li>\n"
    },
    {
      "text": "Why join our amazing team? ",
      "content": "<div>\n<p style=\"margin: 0in 0in 8pt; font-size: 11pt; font-family: Arial, sans-serif;\">We’re a product-led company that takes operations seriously. Our platform is the back-office backbone for restaurants across the country — and payroll is one of the most critical services we deliver. The team you’ll lead does work that matters to real businesses and real people every day.</p>\n<p style=\"margin: 0in 0in 12pt; font-size: 11pt; font-family: Arial, sans-serif;\">We’re committed to building a culture where strong performers thrive, careers grow, and the best ideas win — regardless of where they come from.</p>\n</div>\n<div>&nbsp;</div>\n<div>#BI-Remote</div>"
    }
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  "createdAt": 1778002489975,
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    "team": "Customer Success Management",
    "location": "Irvine, CA",
    "commitment": "Full Time",
    "department": "Customer Success",
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      "Silicon Valley Region",
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      "Denver, CO",
      "Austin, TX"
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