Sr. Project Manager

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    "description": "<p><strong>Position Objective:</strong><br />\r\nWe are looking for a Project Manager who can ensure the successful delivery of projects that meet or exceed client expectations. The ideal candidate will excel in direct client management, both in-person and virtually, and proactively understand client-specific use cases and requirements. Technical background with experience managing software projects through an SDLC required.&nbsp;<br />\r\n<strong>Supervisor:</strong><br />\r\nProject Services Manager<br />\r\n<strong>Supervisory Responsibilities:</strong><br />\r\nNot applicable; individual contributor<br />\r\n<strong>Summary of Position:</strong><br />\r\nThe Project Manager plays a pivotal role within our organization, responsible for ensuring the successful delivery of projects that meet or exceed client expectations. This role involves direct client management, both face-to-face and virtually, and requires a proactive approach to understanding client-specific use cases and requirements.<br />\r\n<strong>Responsibilities:</strong></p>\r\n\r\n<p>&bull;&nbsp;&nbsp; &nbsp;Face-to-face and virtual client management for software implementations<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Manage and execute multiple simultaneous projects from initiation to closure<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Take ownership and be accountable for project outcomes, ensuring they align with client expectations and deliver tangible value<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Collaborate and work closely with clients to gain insights into their unique use cases and requirements, shaping the project&rsquo;s objectives and scope.<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Gather effort estimates, prepare work breakdown structures, and define project schedules in a formal project plan<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Coordinate and track the internal progress of the project, ensuring milestones and deliverables are met in a timely manner<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Create and manage tickets for client-requested features, ensuring a clear understanding of user stories and business requirements<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Prioritize work to best meet deadlines and proactively optimize teams&rsquo; time and effort<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Identify, manage, and mitigate risks and issues, providing proactive communication to stakeholders and clients<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Develop and conduct presentations and demos, and other formal communications, to articulate project value and progress&nbsp;<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Drive the Change Management procedures for assigned projects<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Maintain Project Artifacts and implement versioning procedures throughout team&nbsp;<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Maintain effective communication channels with both internal and external stakeholders, ensuring transparency and alignment<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Provide escalation management by addressing and resolving client escalations efficiently, while maintaining client satisfaction<br />\r\n&bull;&nbsp;&nbsp; &nbsp;Provide internal training and mentoring on Project Management best practices<br />\r\n&nbsp;</p>\r\n",
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