Telecommunications Operator I (ERB) (49077)

{
  "content_hash": "16ea6cc533bfdc86ffc84f0ec57c86a57a89eae76e2af3373e90e51e378d7535",
  "source_hash": "86b8de2c25e1122920368452a00f949dea3718ace838b220fcf228d5ac10430a",
  "last_changed_at": "2026-05-31T19:07:10.709Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Rock Hill, SC 29730; 120 East Black Street, Rock Hill, SC, 29730, USA",
    "city": "Rock Hill",
    "region": "SC",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 43500,
  "salary_min": 43500,
  "inferred_at": "2026-06-06T09:52:06.796Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Rock Hill, SC 29730; 120 East Black Street, Rock Hill, SC, 29730, USA",
      "city": "Rock Hill",
      "region": "SC",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": "on_site",
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Rock Hill",
    "jobId": 181667,
    "level": "",
    "endDate": "",
    "legalId": 4196,
    "isHotJob": false,
    "jobShift": "",
    "jobTitle": "Telecommunications Operator I (ERB) (49077)",
    "location": "Rock Hill, SC 29730",
    "startDate": "",
    "clientCode": "11147",
    "remoteType": "",
    "description": "<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>General Description:</u></strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The purpose of this class within the organization is to manage and coordinate emergency and dispatch functions on behalf of the Rock Hill Police Department. This class works under close to general supervision according to set procedures, but determines how or when to complete tasks.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Minimum Education and Experience Requirements:</u></strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Requires High School graduation or GED equivalent. Requires experience operating emergency telecommunications equipment, radio transmitting equipment, or telephone switchboard. Two years in dispatch or customer service or closely related experience preferred. The equivalent combination of education, training and related work experience may be considered.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Special Certifications and Licenses:</u></strong></span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to obtain E911 Certification and NCIC Full Function Certification within one year of hire.</span></span></p>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Desirable Knowledge, Skills, and Abilities:</u></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Knowledge of operating procedures for dispatching emergency and safety services.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Knowledge of the names and locations of the streets and principle buildings in the city.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Knowledge of fire, police, rescue, and other appropriate organizations&#39; operations.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to operate computer equipment.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to react quickly, calmly, and effectively under emergency conditions.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to speak clearly and concisely with a well-modulated voice.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to write legibly, maintain logs, records, and perform routine clerical work.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. </span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the general public, and all other internal and external customers.&nbsp; Personally demonstrates appropriate customer service skills.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Work is performed onsite.&nbsp; The incumbent must be present at work to perform the essential functions of this job.</span></span></li>\n</ul>\n\n<p><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Essential Job Functions:</u></strong></span></span></p>\n\n<ol>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><a name=\"_Hlk64640808\">Performs specialized work with telecommunications equipment to receive and transmit information. Work requires fast, effective processing of information and the performance of related clerical duties. </a></span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Receives calls from the general public requesting emergency or safety services.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Dispatches appropriate public safety units and assists in obtaining additional information and locating streets and addresses.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Coordinates activities between various public safety agencies.&nbsp; Receives radio/telephone calls from field units, transmits messages via radio, telephone, or computer and makes inquiries to obtain information or service of other agencies.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintains radio contact with public safety units that are on call.&nbsp; Keeps continuous record of status of units in and out of service and on cases.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Performs NCIC and SCDMV queries; operates the NCIC terminal.</span></span></li>\n\t<li><span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">Performs all other duties as may be assigned to meet organizational needs.</span></span></li>\n</ol>\n\n<p><br />\n<span style=\"display:block; font-size:12px\"><span style=\"font-family:Arial,Helvetica,sans-serif\">This Notice is not intended to be an all-inclusive list of duties, knowledge, skills and abilities required to do the job. This is intended only to describe the general nature of the job. A more comprehensive list of duties, responsibilities and essential job functions is available on the job description. The City of Rock Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, political affiliation, disability, national origin, genetic information, sex (including pregnancy, childbirth, or related medical condition), or age.</span></span></p>\n",
    "jobCategory": "Police Department",
    "salaryRange": "$43,500.00 - $43,500.00 Salary/year",
    "socialMedia": {
      "xLink": {
        "text": "The%2520City%2520Of%2520Rock%2520Hill%2520Job%2520Opportunity%2520Telecommunications%2520Operator%2520I%2520%2528Erb%2529%2520%252849077%2529"
      },
      "emailLink": {
        "subject": "The%20City%20Of%20Rock%20Hill%20Job%20Opportunity%20Telecommunications%20Operator%20I%20%28Erb%29%20%2849077%29",
        "summary": "General%20Description%3A%0A%0AThe%20purpose%20of%20this%20class%20within%20the%20organization%20is%20to%20manage%20and%20coordinate%20emergency%20and%20dispatch%20functions%20on%20behalf%20of%20the%20Rock%20Hill%20Police%20Department.%20This%20class%20works%20under%20close%20to%20general%20supervision%20according%20to%20set%20procedures%2C%20but%20determines%20how%20or%20when%20to%20complete%20tasks.%0A%0AMinimum%20Education%20and%20Experience%20Requirements%3A%0A%0ARequires%20High%20School%20graduation%20or%20GED%20equivalent.%20Requires%20experience%20operating%20emergency%20telecommunications%20equipment%2C%20radio%20transmitting%20equipment%2C%20or%20telephone%20switchboard.%20Two%20years%20in%20dispatch%20or%20customer%20service%20or%20closely%20related%20experience%20preferred.%20The%20equivalent%20combination%20of%20education%2C%20training%20and%20related%20work%20experience%20may%20be%20considered.%0A%0ASpecial%20Certifications%20and%20Licenses%3A%0A%0AAbility%20to%20obtain%20E911%20Certification%20and%20NCIC%20Full%20Function%20Certification%20within%20one%20year%20of%20hire.%0A%0ADesirable%20Knowledge%2C%20Skills%2C%20and%20Abilities%3A%0A%0A%0A%09Knowledge%20of%20operating%20procedures%20for%20dispatching%20emergency%20and%20safety%20services.%0A%09Knowledge%20of%20the%20names%20and%20locations%20of%20the..."
      },
      "facebookLink": {
        "redirectUri": "",
        "facebookAppId": "773759036043100"
      },
      "linkedInLink": {}
    },
    "isQuickApply": false,
    "positionType": "Full-Time",
    "countryPaidIn": "",
    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Telecommunications Operator I (ERB) (49077)\",\"identifier\":\"J11147181667\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/8237DC6ECA871703D2CBF2A3FC5765C9/jobs/181667\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=8237DC6ECA871703D2CBF2A3FC5765C9\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":43500,\"maxValue\":43500,\"unitText\":\"\"}},\"datePosted\":\"2026-02-11\",\"description\":\"Job DetailsJob Location: Rock Hill, SC 29730Position Type: Full-TimeEducation Level: High School / GED EquivalentSalary Range: $43,500.00 - $43,500.00 Salary/yearJob Category: Police DepartmentGeneral Description:\\n\\nThe purpose of this class within the organization is to manage and coordinate emergency and dispatch functions on behalf of the Rock Hill Police Department. This class works under close to general supervision according to set procedures, but determines how or when to complete tasks.\\n\\nMinimum Education and Experience Requirements:\\n\\nRequires High School graduation or GED equivalent. Requires experience operating emergency telecommunications equipment, radio transmitting equipment, or telephone switchboard. Two years in dispatch or customer service or closely related experience preferred. The equivalent combination of education, training and related work experience may be considered.\\n\\nSpecial Certifications and Licenses:\\n\\nAbility to obtain E911 Certification and NCIC Full Function Certification within one year of hire.\\n\\nDesirable Knowledge, Skills, and Abilities:\\n\\n\\n\\tKnowledge of operating procedures for dispatching emergency and safety services.\\n\\tKnowledge of the names and locations of the streets and principle buildings in the city.\\n\\tKnowledge of fire, police, rescue, and other appropriate organizations&#39; operations.\\n\\tAbility to operate computer equipment.\\n\\tAbility to react quickly, calmly, and effectively under emergency conditions.\\n\\tAbility to speak clearly and concisely with a well-modulated voice.\\n\\tAbility to write legibly, maintain logs, records, and perform routine clerical work.\\n\\tAbility to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. \\n\\tAbility to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the general public, and all other internal and external customers.&nbsp; Personally demonstrates appropriate customer service skills.\\n\\tWork is performed onsite.&nbsp; The incumbent must be present at work to perform the essential functions of this job.\\n\\n\\nEssential Job Functions:\\n\\n\\n\\tPerforms specialized work with telecommunications equipment to receive and transmit information. Work requires fast, effective processing of information and the performance of related clerical duties. \\n\\tReceives calls from the general public requesting emergency or safety services.\\n\\tDispatches appropriate public safety units and assists in obtaining additional information and locating streets and addresses.\\n\\tCoordinates activities between various public safety agencies.&nbsp; Receives radio/telephone calls from field units, transmits messages via radio, telephone, or computer and makes inquiries to obtain information or service of other agencies.\\n\\tMaintains radio contact with public safety units that are on call.&nbsp; Keeps continuous record of status of units in and out of service and on cases.\\n\\tPerforms NCIC and SCDMV queries; operates the NCIC terminal.\\n\\tPerforms all other duties as may be assigned to meet organizational needs.\\n\\n\\n\\nThis Notice is not intended to be an all-inclusive list of duties, knowledge, skills and abilities required to do the job. This is intended only to describe the general nature of the job. A more comprehensive list of duties, responsibilities and essential job functions is available on the job description. The City of Rock Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, political affiliation, disability, national origin, genetic information, sex (including pregnancy, childbirth, or related medical condition), or age.\\nQualifications\",\"responsibilities\":\"General Description:\\n\\nThe purpose of this class within the organization is to manage and coordinate emergency and dispatch functions on behalf of the Rock Hill Police Department. This class works under close to general supervision according to set procedures, but determines how or when to complete tasks.\\n\\nMinimum Education and Experience Requirements:\\n\\nRequires High School graduation or GED equivalent. Requires experience operating emergency telecommunications equipment, radio transmitting equipment, or telephone switchboard. Two years in dispatch or customer service or closely related experience preferred. The equivalent combination of education, training and related work experience may be considered.\\n\\nSpecial Certifications and Licenses:\\n\\nAbility to obtain E911 Certification and NCIC Full Function Certification within one year of hire.\\n\\nDesirable Knowledge, Skills, and Abilities:\\n\\n\\n\\tKnowledge of operating procedures for dispatching emergency and safety services.\\n\\tKnowledge of the names and locations of the streets and principle buildings in the city.\\n\\tKnowledge of fire, police, rescue, and other appropriate organizations&#39; operations.\\n\\tAbility to operate computer equipment.\\n\\tAbility to react quickly, calmly, and effectively under emergency conditions.\\n\\tAbility to speak clearly and concisely with a well-modulated voice.\\n\\tAbility to write legibly, maintain logs, records, and perform routine clerical work.\\n\\tAbility to deal with people beyond giving and receiving instructions. Must be adaptable to performing under stress when confronted with emergency situations or tight deadlines. \\n\\tAbility to maintain positive customer-focused relationships with co-workers, supervisors, agencies, the general public, and all other internal and external customers.&nbsp; Personally demonstrates appropriate customer service skills.\\n\\tWork is performed onsite.&nbsp; The incumbent must be present at work to perform the essential functions of this job.\\n\\n\\nEssential Job Functions:\\n\\n\\n\\tPerforms specialized work with telecommunications equipment to receive and transmit information. Work requires fast, effective processing of information and the performance of related clerical duties. \\n\\tReceives calls from the general public requesting emergency or safety services.\\n\\tDispatches appropriate public safety units and assists in obtaining additional information and locating streets and addresses.\\n\\tCoordinates activities between various public safety agencies.&nbsp; Receives radio/telephone calls from field units, transmits messages via radio, telephone, or computer and makes inquiries to obtain information or service of other agencies.\\n\\tMaintains radio contact with public safety units that are on call.&nbsp; Keeps continuous record of status of units in and out of service and on cases.\\n\\tPerforms NCIC and SCDMV queries; operates the NCIC terminal.\\n\\tPerforms all other duties as may be assigned to meet organizational needs.\\n\\n\\n\\nThis Notice is not intended to be an all-inclusive list of duties, knowledge, skills and abilities required to do the job. This is intended only to describe the general nature of the job. A more comprehensive list of duties, responsibilities and essential job functions is available on the job description. The City of Rock Hill is an Equal Opportunity Employer and does not unlawfully discriminate on the basis of race, religion, color, political affiliation, disability, national origin, genetic information, sex (including pregnancy, childbirth, or related medical condition), or age.\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"The City of Rock Hill\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=8237DC6ECA871703D2CBF2A3FC5765C9\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"120 East Black Street\",\"addressLocality\":\"Rock Hill\",\"addressRegion\":\"SC\",\"postalCode\":29730,\"addressCountry\":\"USA\"}},\"industry\":\"Police Department\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"High School / GED Equivalent\"}",
    "applyAvailable": true,
    "educationLevel": "High School / GED Equivalent",
    "qualifications": "",
    "descriptionTitle": "Description",
    "travelPercentage": "",
    "jobYoutubeVideoId": "",
    "legalRevisionDate": {
      "date": "2025-10-29T20:12:58.000Z",
      "timezone": "America/Chicago",
      "timezone_type": 3
    },
    "secondaryLocations": [],
    "primaryPhoneCountry": "US",
    "primaryPhoneEnabled": true,
    "qualificationsTitle": "Qualifications",
    "primaryPhoneRequired": true,
    "primaryPhoneNumberDoesNotExist": false
  },
  "preview": {
    "jobId": 181667,
    "isHotJob": false,
    "jobTitle": "Telecommunications Operator I (ERB) (49077)",
    "postedOn": "",
    "locations": "Rock Hill, SC 29730",
    "remoteType": "",
    "description": "General Description:\n\nThe purpose of this class within the organization is to manage and coordinate emergency and dispatch functions on behalf of the ...",
    "positionType": "Full-Time"
  },
  "detail_meta": {
    "url": "https://portal-applicant-tracking.us-cent.paycomonline.net/api/ats/job-postings/181667",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 21125
  },
  "detail_errors": []
}