Sr. Lead Systems Analyst, Identity & Access

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    "@type": "JobPosting",
    "title": "Sr. Lead Systems Analyst, Identity & Access",
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    "datePosted": "2026-03-10T16:31:00+0000",
    "description": "<strong class=\"jdheading\">How We Work At Chick-fil-A</strong><br><br>Chick-fil-A,  Inc. ('Chick-fil-A' or 'the Company') Staff members play a vital role in achieving our strategic goals by developing their skills,  fostering inclusive teamwork,  and embracing innovation. All Staff are expected to contribute to a compelling future by inspiring and motivating those around them. Growth and development are essential at Chick-fil-A. We want Staff to seek new perspectives and adopt new methods to drive continuous improvement and adaptation to evolving business needs. Lastly,  we ask Staff to seek wisdom,  expect the best,  accept responsibility,  respond with courage,  and think others first. <br><br> Our Flexible Futures Model offers a healthy mix of working in person (currently a minimum of 8-10 days per month) and virtually,  strengthening key elements of the Chick-fil-A culture by fostering collaboration and community. <br><div></div><strong class=\"jdheading\">Overview</strong><br><br><p><span style=\"font-size: 10pt; font-family: verdana, geneva;\">As a Sr. Lead Systems Analyst on the Identity team, you play a pivotal role in shaping Chick-fil-A's Identity ecosystem. You will leverage your specialized skillsets across key identity platforms and deep expertise in Provisioning and Lifecycle Management.  </span></p><p> </p><p><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Beyond technical execution, you will be instrumental in shaping and leading the strategic vision for our Provisioning and Lifecycle Management program. This includes driving key strategic conversations, influencing program direction, and defining a roadmap that ensures our identity solutions are robust, scalable, and aligned with Chick-fil-A's evolving business needs. As Chick-fil-A's business expands and identity requirements become more complex, your leadership in these strategic areas, combined with implementing new processes and systems, will enable us to scale and thrive.</span></p> <br><strong class=\"jdheading\">Responsibilities</strong><br><br><ul><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Owns decisions and sets the direction, vision, design, and strategy in the area of Provisioning and Lifecycle Management. </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">For multiple medium-large systems, responsible for defining requirements, identifying technical solutions, execution of technical tasks, creation of documentation (requirements, process maps, test plans, etc.), and communication with functional partners.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Make decisions related to vendor management, budgeting, negotiate contracts, and planning.  </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Support and troubleshoot high complexity and/or business impacting issues and assist other team members with lower complexity issues. </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Support the work of more junior people on the broader team and communicates with functional partners or vendors related to assigned areas of work. </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Considered a Subject Matter Expert (SME) and responsible for overseeing the execution of a monitoring strategy.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Understand all aspects of system including how they interact with and/or impact other systems or business processes.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Influence the strategy of assigned systems and area of responsibility and expected to collaborate and build roadmaps with partners/stakeholders.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Own decisions and sets the direction, vision, design, and strategy in key areas of responsibility. </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Accurately and confidently represent assigned system(s) to leadership teams and gain support for initiatives. Able to fully own the lifecycle of systems.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Influence functional partners and teams or peers and can contribute to broader discussions and procedures that are not specifically in assigned area of expertise (ie: task force, architecture forum, emerging technology).  </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">May represent the organization to outside organizations or other forums.</span></li></ul> <br><strong class=\"jdheading\">Required Qualifications (Knowledge, Skills, & Abilities)</strong><br><br><ul><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Specific work in Identity, Provisioning and Lifecycle Management</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Experience with Birthright access</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Scripting experience (Python, XML)</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Self-starter who completes responsibilities with minimal supervision </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Excellent written and verbal communication skills </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Sharp analytical and problem-solving skills </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Excellent personal and relational intelligence  </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Strong decision-making skills</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Strong team collaboration skills</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Pursues continuous improvement and exhibits personal drive for excellence</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Methodical, investigative and inquisitive mind and attention to detail</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Adaptable and flexible approach to work</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Ability to effectively manage vendors </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Preferred experience with SailPoint Identity IQ and/or SailPoint Identity </span><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Security Cloud </span></li></ul> <br><strong class=\"jdheading2\">Required Years of Experience</strong><br><br>4 <br><div></div><strong class=\"jdheading2\">Preferred Years of Experience</strong><br><br>6 <br><div></div><strong class=\"jdheading2\">Travel Requirements</strong><br><br>10% <br><div></div><strong class=\"jdheading2\">Required Level of Education</strong><br><br>Bachelor's degree or equivalent experience <br><div></div><strong class=\"jdheading2\">Preferred Level of Education</strong><br><br>Bachelor's Degree <br><div></div><strong class=\"jdheading2\">Required Major/Concentration</strong><br><br>Computer Engineering, Computer Science, or related technical field <br><div></div><strong class=\"jdheading2\">Relocation Assistance Provided</strong><br><br>No<br><br><ul><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Owns decisions and sets the direction, vision, design, and strategy in the area of Provisioning and Lifecycle Management. </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">For multiple medium-large systems, responsible for defining requirements, identifying technical solutions, execution of technical tasks, creation of documentation (requirements, process maps, test plans, etc.), and communication with functional partners.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Make decisions related to vendor management, budgeting, negotiate contracts, and planning.  </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Support and troubleshoot high complexity and/or business impacting issues and assist other team members with lower complexity issues. </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Support the work of more junior people on the broader team and communicates with functional partners or vendors related to assigned areas of work. </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Considered a Subject Matter Expert (SME) and responsible for overseeing the execution of a monitoring strategy.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Understand all aspects of system including how they interact with and/or impact other systems or business processes.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Influence the strategy of assigned systems and area of responsibility and expected to collaborate and build roadmaps with partners/stakeholders.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Own decisions and sets the direction, vision, design, and strategy in key areas of responsibility. </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Accurately and confidently represent assigned system(s) to leadership teams and gain support for initiatives. Able to fully own the lifecycle of systems.</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Influence functional partners and teams or peers and can contribute to broader discussions and procedures that are not specifically in assigned area of expertise (ie: task force, architecture forum, emerging technology).  </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">May represent the organization to outside organizations or other forums.</span></li></ul><br><br><ul><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Specific work in Identity, Provisioning and Lifecycle Management</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Experience with Birthright access</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Scripting experience (Python, XML)</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Self-starter who completes responsibilities with minimal supervision </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Excellent written and verbal communication skills </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Sharp analytical and problem-solving skills </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Excellent personal and relational intelligence  </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Strong decision-making skills</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Strong team collaboration skills</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Pursues continuous improvement and exhibits personal drive for excellence</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Methodical, investigative and inquisitive mind and attention to detail</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Adaptable and flexible approach to work</span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Ability to effectively manage vendors </span></li><li><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Preferred experience with SailPoint Identity IQ and/or SailPoint Identity </span><span style=\"font-size: 10pt; font-family: verdana, geneva;\">Security Cloud </span></li></ul>",
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