Document Recording Specialist, Default Services-Loss Mitigation

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    "datePosted": "2024-06-06T08:36:42.297Z",
    "description": "<h2>Overview</h2>\n<p>Are you ready to take your career to the next level?  ServiceLink, one of the top providers in the mortgage services industry, seeks an individual with a solid work history in the mortgage or real estate industry, to join our team as a Document Recording Specialist. The ideal candidate will be very detail oriented, enjoys working with clients, and is driven to meet tight deadlines. If you are ready for a career and not just your next job, now is the time to join our team and become a part of something big.</p>\n<p> </p>\n<p><strong>Applicants must be currently authorized to work in the United States on a full-time basis and must not require sponsorship for employment visa status now or in the future.</strong></p>\n<p> </p>\n<p><strong>This is an in-office position at our Irvine, CA location. Reliable transportation is required.</strong></p>\n<p> </p>\n<p>A DAY IN THE LIFE</p>\n<p> </p>\n<p>In this role, you will…</p>\n<p> </p>\n<p>·          Recording title documents in a team environment.</p>\n<p>·          Perform quality checks on documents prior to recording.</p>\n<p>·          Submit documents to counties for recording, via e-file systems as well as through direct mail.</p>\n<p>·          Calculate filing fees to be paid to the county for recording.</p>\n<p>·          Troubleshoot rejected documents and re-submit to the county.</p>\n<p>·          Work with recording service clients, answering their phone calls and emails.</p>\n<p> </p>\n<p> </p>\n<p>WHO YOU ARE</p>\n<p> </p>\n<p>You possess …</p>\n<p> </p>\n<p>·          A penchant for excellence. You will use your strong attention to detail to maintain our quality standards.</p>\n<p>·          The ability to multitask in a fast paced environment, especially the ability to meet tight deadlines for filing documents.</p>\n<p>·          Excellent verbal and written communication skills.</p>\n<p>·          The ability to quickly learn new skills, processes and procedures.</p>\n<h2>Responsibilities</h2>\n<p>.          Perform quality control checks on unrecorded documents prior to recording.</p>\n<p>·          Submit documents to counties, for recording, via e-file systems as well as through direct mail.</p>\n<p>·          Utilize UPS for tracking of incoming and outgoing documents.</p>\n<p>·          Calculate filing fees to be paid to the county for recording. </p>\n<p>·          Answer phone calls and reply to e-mails from our recording service clients</p>\n<p>·          Troubleshoot rejected documents and re-submit to the county.</p>\n<p>·          Able to react to change productively and handle other essential tasks as assigned</p>\n<p>·          All other duties as assigned.</p>\n<h2>Qualifications</h2>\n<p>·          High School diploma or equivalent required.</p>\n<p>·          1 -2 years’ experience working in an office environment.</p>\n<p>·          1-2 years’ experience recording deed preferred.</p>\n<p>·          Proven customer service skills.</p>\n<p>·          Must be able to use and have basic computer skills and be proficient in the Microsoft software products.</p>\n<p>·          Must be able to multi-task.</p>\n<p>·          Must be capable of meeting daily production goals with a high level of accuracy.</p>\n<p>·          Critical reasoning and thinking skills required.</p>",
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    "hiringOrganization": {
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