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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.28.20/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.24/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.17.24/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.13.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.2.27/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.49.19/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <strong id=\"isPasted\">1st shift Concierge/ Front Desk persons needed</strong><p>Front Desk personnel are an upfront and hands-on representative of Mansions Senior Living Communities. They&nbsp;are&nbsp;generally&nbsp;the&nbsp;first&nbsp;point&nbsp;of&nbsp;contact&nbsp;for&nbsp;customers&nbsp;&amp;&nbsp;prospective&nbsp;residents and&nbsp;have&nbsp;extensive&nbsp;daily interaction with customers and the public on the&nbsp;company&rsquo;s&nbsp;behalf.&nbsp;This&nbsp;position requires personnel to be professional, courteous, outgoing, compassionate, and maintain safety procedures at all times.</p><p>Must have excellent customer service &amp; communication skills.</p><p><span style=\"font-size: 14px;\"><strong>JOB REQUIREMENTS:</strong></span></p><ul><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;pass&nbsp;a&nbsp;comprehensive&nbsp;Criminal&nbsp;Background&nbsp;Screening&nbsp;and&nbsp;pre-employment&nbsp;Drug&nbsp;Test</li><li>Must&nbsp;provide&nbsp;valid&nbsp;employment&nbsp;documents</li><li>Must&nbsp;have&nbsp;reliable&nbsp;transportation&nbsp;to&nbsp;report&nbsp;to&nbsp;work&nbsp;on&nbsp;time&nbsp;and&nbsp;maintain&nbsp;good&nbsp;attendance</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;walk,&nbsp;sit,&nbsp;stand,&nbsp;bend,&nbsp;or kneel throughout&nbsp;shift.&nbsp;Must&nbsp;be&nbsp;able&nbsp;to lift&nbsp;25-50lbs.</li><li>Customer&nbsp;service:&nbsp;includes&nbsp;professional,&nbsp;prompt&nbsp;and&nbsp;courteous&nbsp;correspondence&nbsp;with&nbsp;residents, visitors, contractors, coworkers and supervisors</li><li>Maintain&nbsp;a&nbsp;positive&nbsp;&ldquo;can-do&rdquo;&nbsp;attitude</li><li>Ability&nbsp;to&nbsp;follow&nbsp;verbal&nbsp;and&nbsp;written&nbsp;instruction&nbsp;with&nbsp;attention&nbsp;to&nbsp;details</li><li>Self-motivated,&nbsp;able&nbsp;to&nbsp;work&nbsp;with/without&nbsp;supervision</li><li>Communicate&nbsp;politely&nbsp;&amp;&nbsp;professionally&nbsp;with&nbsp;customers,&nbsp;co-workers&nbsp;&amp;&nbsp;supervisors</li><li>Potential&nbsp;for&nbsp;&ldquo;on-call&rdquo;&nbsp;for&nbsp;fill-in&nbsp;shifts;&nbsp;could&nbsp;require&nbsp;evenings,&nbsp;overnights&nbsp;or&nbsp;weekends&nbsp;for&nbsp;emergencies</li><li>Willing&nbsp;to&nbsp;travel&nbsp;to&nbsp;other&nbsp;Mansions&nbsp;Senior&nbsp;Living&nbsp;Communities&nbsp;for&nbsp;emergencies&nbsp;or&nbsp;fill-in shifts</li><li>Experience&nbsp;driving&nbsp;passenger&nbsp;commercial&nbsp;vehicles is&nbsp;preferred.&nbsp;CDL&nbsp;is&nbsp;not&nbsp;required.</li><li>Must&nbsp;possess&nbsp;current&nbsp;Driver&rsquo;s&nbsp;License,&nbsp;acceptable&nbsp;driving&nbsp;record&nbsp;&amp;&nbsp;current&nbsp;personal&nbsp;auto&nbsp;insurance</li><li>Sales&nbsp;or&nbsp;Customer&nbsp;Service&nbsp;experience&nbsp;in&nbsp;Apartments&nbsp;Leasing,&nbsp;Hotel/Hospitality&nbsp;or&nbsp;Senior&nbsp;Living Community.&nbsp;Additional certifications or training in Senior Living are a plus</li><li>Maintain an accurate and a thorough knowledge of all the aspects of the property, specifically in areas such as community policies, safety and emergency procedures, etc.&nbsp;</li></ul><p><strong>ESSENTIAL JOB DUTIES:&nbsp;</strong>(including&nbsp;but&nbsp;not&nbsp;limited&nbsp;to)</p><ul><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;complete&nbsp;assigned&nbsp;tasks&nbsp;in&nbsp;allowed&nbsp;days/time</li><li>Must&nbsp;have&nbsp;attention&nbsp;to&nbsp;detail</li><li>Answer&nbsp;phones,&nbsp;greet&nbsp;customers&nbsp;and&nbsp;assist&nbsp;with&nbsp;their&nbsp;needs,&nbsp;filing,&nbsp;make&nbsp;copies,&nbsp;etc.<ol><li>Goal&nbsp;to&nbsp;answer&nbsp;phone&nbsp;by&nbsp;3<sup>rd</sup> ring, &ldquo;Good morning (afternoon, evening) Mansions at (property name), this is (your first name), how may I assist you?&rdquo;</li><li>Greet EVERYONE with kind words, a smile, and eye contact, &ldquo;Welcome to the Mansions&rdquo; or &ldquo;Welcome back home&rdquo;</li></ol></li><li>Dress&nbsp;code&nbsp;&ndash;&nbsp;Business&nbsp;casual,&nbsp;name&nbsp;badge&nbsp;required,&nbsp;jeans&nbsp;(clean,&nbsp;no&nbsp;holes&nbsp;or&nbsp;frays,&nbsp;not&nbsp;too&nbsp;tight&nbsp;or loose), tennis shoes or other close toed shoes</li><li>Must&nbsp;be&nbsp;able&nbsp;to&nbsp;adequately&nbsp;use&nbsp;computers&nbsp;for&nbsp;email&nbsp;communications,&nbsp;writing&nbsp;letters,&nbsp;input&nbsp;prospect&nbsp;&amp; resident data, input &amp; update service requests, document incidents, etc.</li><li>Keep&nbsp;current&nbsp;knowledge&nbsp;of&nbsp;Community&nbsp;pricing,&nbsp;availability,&nbsp;specials,&nbsp;advertisements&nbsp;&amp;&nbsp;that&nbsp;of competitors.</li><li>Support&nbsp;overall&nbsp;marketing&nbsp;techniques&nbsp;and&nbsp;offer&nbsp;suggestions&nbsp;that&nbsp;can&nbsp;help&nbsp;in&nbsp;the&nbsp;promotion, advertising, and marketing of communities</li><li>Schedule&nbsp;&amp;&nbsp;give&nbsp;tours&nbsp;with&nbsp;prospects&nbsp;for&nbsp;the&nbsp;intent&nbsp;of&nbsp;leasing&nbsp;at&nbsp;the&nbsp;community.&nbsp;Maintain&nbsp;follow-up.</li><li>Greet&nbsp;visitors&nbsp;and&nbsp;determine&nbsp;if&nbsp;our&nbsp;community&nbsp;meets&nbsp;the needs&nbsp;of&nbsp;the&nbsp;prospective&nbsp;client</li><li>Ability&nbsp;to&nbsp;convert phone&nbsp;calls&nbsp;with&nbsp;inquiring&nbsp;prospects&nbsp;into&nbsp;on-site&nbsp;tours&nbsp;&amp;&nbsp;effectively&nbsp;close&nbsp;the&nbsp;sale, maintaining an acceptable closing ratio</li><li>Keep&nbsp;track&nbsp;of&nbsp;all&nbsp;leasing&nbsp;paperwork&nbsp;including&nbsp;the&nbsp;application,&nbsp;leasing&nbsp;agreements,&nbsp;employment&nbsp;and criminal background reports and lease move-in packets</li><li>Make&nbsp;sure&nbsp;leasing&nbsp;brochures&nbsp;&amp;&nbsp;welcome&nbsp;packets&nbsp;are&nbsp;stocked and&nbsp;ready&nbsp;for&nbsp;the&nbsp;next&nbsp;shift</li><li>Schedule&nbsp;transportation&nbsp;for&nbsp;residents&nbsp;on&nbsp;corresponding&nbsp;days</li><li>Assist with&nbsp;resident&nbsp;activities&nbsp;as&nbsp;needed</li><li>Pick&nbsp;up&nbsp;resident&nbsp;trash&nbsp;nightly,&nbsp;post&nbsp;notices/flyers,&nbsp;assist&nbsp;with&nbsp;dining&nbsp;linens</li><li>Light&nbsp;cleaning&nbsp;of&nbsp;office,&nbsp;breakroom,&nbsp;lobby,&nbsp;and&nbsp;other&nbsp;common&nbsp;areas&nbsp;as&nbsp;needed</li><li>Maintain&nbsp;a&nbsp;clean&nbsp;&amp;&nbsp;orderly&nbsp;work&nbsp;space</li><li>Orders&nbsp;supplies&nbsp;as&nbsp;needed,&nbsp;verifies&nbsp;items&nbsp;needed&nbsp;on&nbsp;the&nbsp;1st&nbsp;&amp;&nbsp;15th&nbsp;of&nbsp;each&nbsp;month.</li><li>Other&nbsp;miscellaneous&nbsp;duties&nbsp;as&nbsp;assigned</li></ul><p><strong>SCHEDULE</strong></p><ul><li id=\"isPasted\">Full-time</li></ul><p><span style=\"font-size: 14px;\"><strong>COMPENSATION and BENEFITS</strong></span></p><ul><li>Hourly,&nbsp;non-exempt&nbsp;from&nbsp;overtime</li><li>Eligible for Vacation/Sick Leave after 90 days</li><li>Employer&nbsp;matched&nbsp;retirement</li><li>Health Insurance options if full-time employment is maintained, (40hrs per week)</li><li>We participate in ZayZoon! Same day pay.</li></ul><p><em>It&#39;s always a great day at The Mansions.</em></p><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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