Welcome Center Attendant

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  "last_changed_at": "2026-05-31T19:06:54.925Z",
  "active_status": "active"
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  "location": {
    "raw": "McIntosh County YMCA - Darien, GA 31305; 1111 Magnolia Bluff Way, Darien, GA, 31305, USA",
    "city": "Darien",
    "region": "GA",
    "country": "United States",
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    "city": "Darien",
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    "jobTitle": "Welcome Center Attendant",
    "location": "McIntosh County YMCA - Darien, GA 31305",
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    "description": "<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\"><span style=\"color:#00b0f0;\">POSITION SUMMARY: </span></span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">The Welcome Center Attendant is the key staff member responsible for creating and ensuring community stakeholders have a positive experience when visiting the YMCA. They are responsible for customer service and membership sales, program and membership enrollment, facility safety and cleanliness, and promoting and protecting the YMCA brand. Welcome Center Attendants are the face of our facility and will serve as the first point of contact for everyone who visits the YMCA.</span></span></span></p>\n\n<p style=\"text-align:justify;\"> </p>\n\n<p style=\"margin-left:1px;text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">In addition, every position in the YMCA of Coastal Georgia, Inc. is responsible for upholding the Judeo-Christian principles that are central to our mission by modeling behaviors that exemplify the four pillars of character - caring, honesty, respect, and responsibility. </span></span></span></p>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\"><span style=\"color:#00b0f0;\">ESSENTIAL FUNCTIONS: </span></span></span></span></p>\n\n<ol>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Cheerfully greet each person who enters the facility.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Responsible for opening and/or securing the building at the open/close of business, depending upon shift time.  </span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Attendant scheduled during non-business Welcome Center hours completes detailed cleaning checklist daily in various areas of the building.  Additional cleaning and upkeep duties may be required throughout midday shift.   </span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Provide security by verifying memberships of program participants entering the facility.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Customer service. Answer phone and in-person inquiries about the YMCA, its programs and mission, in a cheerful, helpful, and empathetic manner.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Give tours to prospective members.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Accurately register memberships for new and returning members, including proper set up of payment methods for membership and program drafts.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Accurately report and record membership changes as required.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Register participants for programs and make reservations for facilities as necessary.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Inspect the facility to ensure member and program participant safety and service are being realized.  In the absence of branch leadership, and especially during non-business hours, the Welcome Center Attendant may be required to supervise facility and ensure the continuation of smooth business operations.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Properly report any facility or equipment issues.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Assist in the overall retention and satisfaction of YMCA members through appropriate customer service.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Assist in the Annual Campaign fundraising program for the YMCA.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Maintain a positive and cheerful attitude with staff, peers, and program participants.</span></span></span></li>\n\t<li style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"font-family:'Cachet Book', sans-serif;\"><span style=\"color:#000000;\">Performs all other duties as assigned.</span></span></span></li>\n</ol>\n\n<p style=\"text-align:justify;\"><i>This organization has <b><u>zero tolerance</u> </b>for abuse and will not tolerate the mistreatment or abuse of consumers in its programs. Any mistreatment or abuse by an employee or volunteer will result in disciplinary action, up to and including termination of employment or volunteer service and cooperation with law enforcement. This organization takes every allegation of abuse or misconduct seriously and will fully cooperate with the authorities to investigate all cases of alleged abuse or misconduct. Employees and volunteers shall cooperate with any external investigation by outside authorities or internal investigation conducted by the organization or persons given investigative authority by the organization. An employee or volunteer’s failure to cooperate with an investigation will result in disciplinary action up to and including termination of employment or dismissal from the organization.</i></p>",
    "jobCategory": "Admin - Clerical",
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