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HomeCompaniesQuadaxinc1Account Representative- Client Services

Account Representative- Client Services

Quadaxinc1 · Grand Rapids, MI, United States · Remote · Active · SmartRecruiters

Job facts

FieldValue
CompanyQuadaxinc1
TitleAccount Representative- Client Services
Normalized title-
Department / teamCustomer Service
LocationGrand Rapids, MI, United States
Work modelRemote / Remote
Employment typeFull Time
Salary-
Statusactive
ATS providerSmartRecruiters
Posted / first seen2020-10-23 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-23

Related slices

PageWhat it containsOpen
Company jobsActive postings from Quadaxinc1.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Grand Rapids.Open
Department jobsActive postings in Customer Service.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyQuadaxinc1
Source98bfd98f-f932-4d8c-af58-9c8b8476cdf5
ATS providerSmartRecruiters

Description

Quadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense. Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes. Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits. Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability. Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. ***Preferred location for this position is Grand Rapids or Lansing Michigan*** ***This is not a Sales position.*** Responsibilities: Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. Must be ready and able to train staff (current and new) on product features as well as everyday use. Read multiple reports and try to identify billing trends for clients. Present clients with additional products and features. Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. Assist clients in writing custom data converts and test these upon implementation. Other duties as assigned. Must currently reside in Michigan near Lansing or Grand Rapids Bachelor’s degree preferred Detail oriented and good investigative and software troubleshooting skills Must be able to multitask Knowledge of medical billing practices or Electronic Data Interchange processes Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product Sufficient public speaking skills Must be willing to travel via plane with overnight stays Ability to maintain confidentiality Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k Employee referral program Various monthly wellness driven initiatives Clean, modern work space Conservative and health conscious culture Paid Holidays Basic Life Insurance and Short Term Disability plans at no cost Yearly reviews with salary increases and opportunity for career advancement Apply Now: https://careers-quadax.icims.com/jobs/1670/account-representative--michigan/job?mode=view&mobile=false&width=783&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240

Full job record

Job ID8b543d760a53e2e4ffd9a751b58112a968b18965
Org ID10c0f2c3-9c8a-4792-9821-8324b7f43317
Source ID98bfd98f-f932-4d8c-af58-9c8b8476cdf5
Board ID98bfd98f-f932-4d8c-af58-9c8b8476cdf5
Providersmartrecruiters
Provider Job Key743999722695337
TitleAccount Representative- Client Services
Normalized Title
Statusactive
Activeyes
Location TextGrand Rapids, MI, United States
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryUnited States
RegionMI
CityGrand Rapids
Salary RawQuadax offers the total package: premier healthcare revenue cycle tools supported by a first-class customer service organization. We assist providers to achieve their financial goals of increased cash flow with increased efficiency and decreased expense. Quadax is a national leader in Revenue Cycle Management for laboratories, specializing in outsourced services and cloud-based software. We help laboratories in all disciplines navigate unique reimbursement challenges; emerging medical technology providers particularly benefit from our experience with thousands of successful reimbursement outcomes. Within Quadax EDI Services, the expertise of our Edits & Documentation Group and the partnership of our dedicated support staff give Quadax clients the edge, enabling them to collect better, collect faster, and collect more. We equip you with Xpeditor, featuring comprehensive claims management and editing, with Xtensions for remittance management, denial management, eligibility and claim status transactions, and support for Axis, our Audit Control application for management of RAC and other audits. Quadax is committed to improve the financial performance of organizations in the healthcare industry by creating efficiencies in their revenue cycle with innovative strategies, products, and services built on superior technologies, delivering relational service with integrity and dedication. We put people first, corporately embracing integrity, respect, teamwork, and dependability. Our Account Representatives act as a conduit between clients, who bill medical insurance claims electronically, and Quadax. The Account Representative is the face of Quadax and interacts with both clients (hospitals and physician practices) and Quadax personnel alike. ***Preferred location for this position is Grand Rapids or Lansing Michigan*** ***This is not a Sales position.*** Responsibilities: Assist clients with setup, some implementation, and daily operations of the Quadax electronic claims processing software called Xpeditor. Must be ready and able to train staff (current and new) on product features as well as everyday use. Read multiple reports and try to identify billing trends for clients. Present clients with additional products and features. Contact different insurance payers while researching reasons why medical claims did not pay or pass edits. Assist clients in writing custom data converts and test these upon implementation. Other duties as assigned. Must currently reside in Michigan near Lansing or Grand Rapids Bachelor’s degree preferred Detail oriented and good investigative and software troubleshooting skills Must be able to multitask Knowledge of medical billing practices or Electronic Data Interchange processes Ability to maintain a professional relationship with multiple clients while being personable, to establish better lines of communication Must be “jack of all trades” and be able to learn essential functions of the many different departments and teams that stand behind the Quadax product Sufficient public speaking skills Must be willing to travel via plane with overnight stays Ability to maintain confidentiality Competitive benefits package including PTO, flex scheduling, health insurance, dental insurance, 401k Employee referral program Various monthly wellness driven initiatives Clean, modern work space Conservative and health conscious culture Paid Holidays Basic Life Insurance and Short Term Disability plans at no cost Yearly reviews with salary increases and opportunity for career advancement Apply Now: https://careers-quadax.icims.com/jobs/1670/account-representative--michigan/job?mode=view&mobile=false&width=783&height=500&bga=true&needsRedirect=false&jan1offset=-300&jun1offset=-240
Salary Min
Salary Max
Salary Currency
Salary Periodday
Source URLhttps://jobs.smartrecruiters.com/QuadaxInc1/743999722695337-account-representative-client-services
Apply URLhttps://jobs.smartrecruiters.com/QuadaxInc1/743999722695337-account-representative-client-services?oga=true
First Seen At2026-05-31 17:42:50Z
Last Seen At2026-06-23 10:56:37Z
Last Checked At2026-06-23 10:56:37Z
Last Changed At2026-05-31 17:42:50Z
Inactive At
Source Posted At2020-10-23 15:43:26Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=quadaxinc1/date=2026-06-23/2026-06-23T10-56-36-610Z-2381f6853e67acd47c9cf5405667011ddbe18cf271bb2d54fa999a35ef76af26.json
Event Fields
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  "active_status": "active"
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Parsed Structured
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Extensions
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Native Structured
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