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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.18.17/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/23.18.17/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p id=\"isPasted\"><strong>Tornado Bus Company is currently looking for a Customer Service Rep/ Station Attendant Responsible for ensuring that all clients/passengers are given the information they need in a professional and effective manner. &nbsp;This position plays a fundamental role in the quality of service that is provided to our clients/passengers. &nbsp;CSR&#39;s are responsible for answering general phone lines, providing answers for general inquiries, and handling customer complaints. &nbsp; &nbsp; In some locations CSR will also perform Station Attendant duties.&nbsp;</strong></p><p>&nbsp;<strong>JOB SPECIFIC RESPONSIBILITIES: &nbsp; &nbsp;</strong>&nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;</p><ul><li>Provide an exceptional customer experience.</li><li>Call customers to advise about changes or cancellations of scheduled runs.</li><li>Responds to client inquiries (i.e., destinations served, pricing, departure/arrival times, directions to terminal) all the while providing outstanding customer service.</li><li>Responsible for cash management and compliance.</li><li>Operates cash register and/or credit card equipment.</li><li>Sells and processes ticket orders via telephone, internet, and over the counter.</li><li>Responsible for closing of the terminal including preparation of cash bank deposits, sales report, and depositing in safe box.</li><li>Greet visitors while following procedures in notifying employee or department the visitor/vendor is requesting to see.</li><li>Assist customers with luggage ID tag and transfer to luggage compartment.</li><li>&nbsp;Provides exceptional customer service by assisting passengers with luggage as needed and loading/unloading luggage into the cargo bay.</li><li>Maintains cleanliness of interior and exterior of terminal (i.e., sweeping, mopping, removal and disposal of garbage, cleaning windows, etc.) and stocking necessary supplies</li><li>Maintains cleanliness of bathrooms (i.e., sweep/mop floors, sanitize sinks and toilets, restock bathroom tissue/multifold napkins)</li><li>Stock necessary restroom supplies (bathroom tissue, sanitizer foam, trash bags) in vehicles</li><li>Assist with cleanliness of Driver dorms (certain locations)</li><li>Other duties assigned by Manager</li></ul><p>&nbsp;</p><p>&nbsp;<strong>EXPERIENCE: &nbsp;&nbsp;</strong>&nbsp;<br>2 years of job-related experience<br>Bilingual (English/Spanish)</p><p><strong>&nbsp;PHYSICAL DEMANDS: &nbsp;</strong>&nbsp;<br>Heavy - Exerting 60-100 lbs. frequently, 25-60 lbs. occasionally, or up to 10-20 constantly.</p><p>&nbsp;<strong>We offer&nbsp;</strong><span style=\"background-color: transparent;\"><strong>benefits:</strong></span></p><ul><li>Medical Insurance</li><li>&nbsp; Dental Insurance</li><li>&nbsp;Vision Insurnace</li><li>&nbsp;Life Insurance</li><li>&nbsp;Aflac</li><li>&nbsp;401k</li><li>&nbsp;And many more!!!!!!!</li></ul></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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