Home › Companies › BBD268851BEEBBD038F3836A3E20F43D › Director of Donation Acquisition (2937)
Director of Donation Acquisition (2937)
BBD268851BEEBBD038F3836A3E20F43D · Miami, FL 33142; 2121 NW 21 St, Miami, FL, 33142, USA · Active · $100,000–$120,000 / year · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | BBD268851BEEBBD038F3836A3E20F43D |
| Title | Director of Donation Acquisition (2937) |
| Normalized title | - |
| Department / team | Nonprofit - Social Services |
| Location | Miami, FL, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $100,000–$120,000 / year |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from BBD268851BEEBBD038F3836A3E20F43D. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Miami. | Open |
| Department jobs | Active postings in Nonprofit - Social Services. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | BBD268851BEEBBD038F3836A3E20F43D |
| Source | e36e40cd-0e22-43bc-bc45-3ee523f39af9 |
| ATS provider | Paycom ATS |
Description
Description
Summary
The Director of Donation Acquisition is responsible for developing, leading, and optimizing all donation acquisition strategies to support the mission and financial sustainability of the organization. This role oversees donation channels including retail donation centers, community drives, partnerships, and alternative donation streams, ensuring a consistent, high-quality donor experience while maximizing volume, quality, and operational efficiency.
This position plays a critical leadership role in aligning donation strategy with organizational goals, workforce development programs, and community impact.
Key Responsibilities
Strategic Leadership
Develop and execute a comprehensive donation acquisition strategy aligned with organizational mission and revenue goals.
Establish short- and long-term donation growth plans, including volume, quality, and geographic expansion.
Partner with executive leadership to forecast donation supply and support budgeting and planning efforts.
Operations & Performance Management
Oversee all donation intake operations, including donation centers, store drop-offs, attended/unattended sites, and special collection events.
Set performance metrics and KPIs related to donation volume, quality, cost per pound/item, and donor satisfaction.
Analyze trends and data to improve donation flow, reduce waste, and increase operational efficiency.
Ensure compliance with safety, regulatory, and environmental standards.
Team Leadership & Development
Lead, coach, and develop Donation Acquisition Managers in the field and home office. Support Attended Donation Center staff through the leadership of the field's Donation Acquisitions Manager.
Establish clear expectations, accountability, and performance management processes.
Promote a culture of safety, inclusion, and mission-driven service.
Donor Experience & Community Engagement
Ensure a consistent, positive donor experience across all touchpoints.
Collaborate with Marketing and Communications to drive donor awareness, education, and engagement.
Build and maintain relationships with community partners, municipalities, businesses, and nonprofit collaborators.
Represent Goodwill South Florida as the face of donation acquisition within the community.
Innovation & Growth
Identify and pilot new donation channels, technologies, and partnerships.
Evaluate opportunities for corporate donation programs, bulk donations, and logistics optimization.
Lead continuous improvement initiatives focused on scalability and sustainability.
Cross-Functional Collaboration
Partner with Retail, Logistics, Marketing, Mission, and Finance teams to align donation strategy with organizational needs.
Support special initiatives such as disaster response donations or seasonal donation campaigns.
Perform other duties as assigned.
Qualifications
Qualifications
Required
Bachelor’s degree in Business, Nonprofit Management, Operations, or a related field (or equivalent experience).
5+ years of progressive leadership experience in donation acquisition, real estate, logistics, or nonprofit operations.
Proven experience managing multi-site or regional operations.
Strong analytical skills with the ability to translate data into action.
Demonstrated ability to lead and develop high-performing teams.
Preferred
Experience in a nonprofit, real estate, recycling, or donation-based organization.
Knowledge of donation logistics, salvage, recycling, and sustainability practices.
MBA or advanced degree.
Competencies:
To perform the job successfully, an individual should demonstrate the following competencies:
Problem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.
Oral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; participates in meetings.
Written Communication - Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.
Ethics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethics; Upholds organizational values.
Planning and Organizing - Prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize or schedule tasks for others, and develop realistic action plans.
Professionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
Safety and Security —Observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.
Language Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization.
Other Skills and Abilities - Reading, writing, and communicating effectively in English and Spanish is a plus, but not required. Strong math aptitude is essential.
Appearance/Personality - Professional, upbeat, energetic, takes initiative, dependable, accurate, and takes pride in work .
Physical Demands - The physical demands described below represent the requirements that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.
While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Able to lift up to 20 pounds.
Full job record
| Job ID | 8b055d40d1292ea69286a44c67dba01350acf2ab |
| Org ID | 351aaddc-8f1d-45d9-a113-9c7980d8a911 |
| Source ID | e36e40cd-0e22-43bc-bc45-3ee523f39af9 |
| Board ID | e36e40cd-0e22-43bc-bc45-3ee523f39af9 |
| Provider | paycom |
| Provider Job Key | 77816 |
| Title | Director of Donation Acquisition (2937) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Miami, FL 33142; 2121 NW 21 St, Miami, FL, 33142, USA |
| Department | Nonprofit - Social Services |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | FL |
| City | Miami |
| Salary Raw | $100,000.00 - $120,000.00 Salary/year |
| Salary Min | 100,000 |
| Salary Max | 120,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=77816&clientkey=BBD268851BEEBBD038F3836A3E20F43D |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=77816&clientkey=BBD268851BEEBBD038F3836A3E20F43D |
| First Seen At | 2026-05-31 19:08:01Z |
| Last Seen At | 2026-06-06 09:58:58Z |
| Last Checked At | 2026-06-06 09:58:58Z |
| Last Changed At | 2026-05-31 19:08:01Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=BBD268851BEEBBD038F3836A3E20F43D/date=2026-06-06/2026-06-06T09-58-55-710Z-c222e85dc4d8eef70a9b5dbbdce5bfed310460cd21ae79630aed963c8fd565bf.json |
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"description": "<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Summary</span></b></span></span></span></p>\n\n<p class=\"FirstParagraph\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">The Director of Donation Acquisition is responsible for developing, leading, and optimizing all donation acquisition strategies to support the mission and financial sustainability of the organization. This role oversees donation channels including retail donation centers, community drives, partnerships, and alternative donation streams, ensuring a consistent, high-quality donor experience while maximizing volume, quality, and operational efficiency.</span></span></span></span></p>\n\n<p class=\"MsoBodyText\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">This position plays a critical leadership role in aligning donation strategy with organizational goals, workforce development programs, and community impact.</span></span></span></span></p>\n\n<h2 style=\"text-align:justify;\"><strong><span style=\"font-size:14pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Key Responsibilities</span></span></span></span></span></strong></h2>\n\n<h3 style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"letter-spacing:0.2pt;\"><span style=\"font-weight:normal;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Strategic Leadership</span></span></b></span></span></span></span></span></h3>\n\n<ul>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Develop and execute a comprehensive donation acquisition strategy aligned with organizational mission and revenue goals.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Establish short- and long-term donation growth plans, including volume, quality, and geographic expansion.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Partner with executive leadership to forecast donation supply and support budgeting and planning efforts.</span></span></span></span></li>\n</ul>\n\n<p class=\"Compact\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"letter-spacing:0.2pt;\"><span style=\"font-weight:normal;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Operations & Performance Management</span></span></b></span></span></span></span></span></p>\n\n<ul>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Oversee all donation intake operations, including donation centers, store drop-offs, attended/unattended sites, and special collection events.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Set performance metrics and KPIs related to donation volume, quality, cost per pound/item, and donor satisfaction.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Analyze trends and data to improve donation flow, reduce waste, and increase operational efficiency.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Ensure compliance with safety, regulatory, and environmental standards.</span></span></span></span></li>\n</ul>\n\n<p class=\"Compact\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"letter-spacing:0.2pt;\"><span style=\"font-weight:normal;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Team Leadership & Development</span></span></b></span></span></span></span></span></p>\n\n<ul>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Lead, coach, and develop Donation Acquisition Managers in the field and home office. Support Attended Donation Center staff through the leadership of the field's Donation Acquisitions Manager.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Establish clear expectations, accountability, and performance management processes.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Promote a culture of safety, inclusion, and mission-driven service.</span></span></span></span></li>\n</ul>\n\n<p class=\"Compact\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"letter-spacing:0.2pt;\"><span style=\"font-weight:normal;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Donor Experience & Community Engagement</span></span></b></span></span></span></span></span></p>\n\n<ul>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Ensure a consistent, positive donor experience across all touchpoints.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Collaborate with Marketing and Communications to drive donor awareness, education, and engagement.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Build and maintain relationships with community partners, municipalities, businesses, and nonprofit collaborators.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Represent Goodwill South Florida as the face of donation acquisition within the community.</span></span></span></span></li>\n</ul>\n\n<p class=\"Compact\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"letter-spacing:0.2pt;\"><span style=\"font-weight:normal;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Innovation & Growth</span></span></b></span></span></span></span></span></p>\n\n<ul>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Identify and pilot new donation channels, technologies, and partnerships.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Evaluate opportunities for corporate donation programs, bulk donations, and logistics optimization.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Lead continuous improvement initiatives focused on scalability and sustainability.</span></span></span></span></li>\n</ul>\n\n<p class=\"Compact\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"letter-spacing:0.2pt;\"><span style=\"font-weight:normal;\"><b><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Cross-Functional Collaboration</span></span></b></span></span></span></span></span></p>\n\n<ul>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Partner with Retail, Logistics, Marketing, Mission, and Finance teams to align donation strategy with organizational needs.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Support special initiatives such as disaster response donations or seasonal donation campaigns.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Perform other duties as assigned.</span></span></span></span></li>\n</ul>",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Director of Donation Acquisition (2937)\",\"identifier\":\"J16Y4077816\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/BBD268851BEEBBD038F3836A3E20F43D/jobs/77816\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=BBD268851BEEBBD038F3836A3E20F43D\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":100000,\"maxValue\":120000,\"unitText\":\"\"}},\"datePosted\":\"2026-05-28\",\"description\":\"Job DetailsJob Location: Miami, FL 33142Position Type: Full TimeEducation Level: 4 Year DegreeSalary Range: $100,000.00 - $120,000.00 Salary/yearTravel Percentage: Up to 50% Job Shift: DayJob Category: Nonprofit - Social ServicesSummary\\n\\nThe Director of Donation Acquisition is responsible for developing, leading, and optimizing all donation acquisition strategies to support the mission and financial sustainability of the organization. This role oversees donation channels including retail donation centers, community drives, partnerships, and alternative donation streams, ensuring a consistent, high-quality donor experience while maximizing volume, quality, and operational efficiency.\\n\\nThis position plays a critical leadership role in aligning donation strategy with organizational goals, workforce development programs, and community impact.\\n\\nKey Responsibilities\\n\\nStrategic Leadership\\n\\n\\n\\tDevelop and execute a comprehensive donation acquisition strategy aligned with organizational mission and revenue goals.\\n\\tEstablish short- and long-term donation growth plans, including volume, quality, and geographic expansion.\\n\\tPartner with executive leadership to forecast donation supply and support budgeting and planning efforts.\\n\\n\\nOperations & Performance Management\\n\\n\\n\\tOversee all donation intake operations, including donation centers, store drop-offs, attended/unattended sites, and special collection events.\\n\\tSet performance metrics and KPIs related to donation volume, quality, cost per pound/item, and donor satisfaction.\\n\\tAnalyze trends and data to improve donation flow, reduce waste, and increase operational efficiency.\\n\\tEnsure compliance with safety, regulatory, and environmental standards.\\n\\n\\nTeam Leadership & Development\\n\\n\\n\\tLead, coach, and develop Donation Acquisition Managers in the field and home office. Support Attended Donation Center staff through the leadership of the field's Donation Acquisitions Manager.\\n\\tEstablish clear expectations, accountability, and performance management processes.\\n\\tPromote a culture of safety, inclusion, and mission-driven service.\\n\\n\\nDonor Experience & Community Engagement\\n\\n\\n\\tEnsure a consistent, positive donor experience across all touchpoints.\\n\\tCollaborate with Marketing and Communications to drive donor awareness, education, and engagement.\\n\\tBuild and maintain relationships with community partners, municipalities, businesses, and nonprofit collaborators.\\n\\tRepresent Goodwill South Florida as the face of donation acquisition within the community.\\n\\n\\nInnovation & Growth\\n\\n\\n\\tIdentify and pilot new donation channels, technologies, and partnerships.\\n\\tEvaluate opportunities for corporate donation programs, bulk donations, and logistics optimization.\\n\\tLead continuous improvement initiatives focused on scalability and sustainability.\\n\\n\\nCross-Functional Collaboration\\n\\n\\n\\tPartner with Retail, Logistics, Marketing, Mission, and Finance teams to align donation strategy with organizational needs.\\n\\tSupport special initiatives such as disaster response donations or seasonal donation campaigns.\\n\\tPerform other duties as assigned.\\nQualificationsQualifications\\n\\nRequired\\n\\n\\n\\tBachelor’s degree in Business, Nonprofit Management, Operations, or a related field (or equivalent experience).\\n\\t5+ years of progressive leadership experience in donation acquisition, real estate, logistics, or nonprofit operations.\\n\\tProven experience managing multi-site or regional operations.\\n\\tStrong analytical skills with the ability to translate data into action.\\n\\tDemonstrated ability to lead and develop high-performing teams.\\n\\n\\nPreferred\\n\\n\\n\\tExperience in a nonprofit, real estate, recycling, or donation-based organization.\\n\\tKnowledge of donation logistics, salvage, recycling, and sustainability practices.\\n\\tMBA or advanced degree.\\n\\n\\nCompetencies: \\n\\nTo perform the job successfully, an individual should demonstrate the following competencies:\\n\\nProblem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.\\n\\nOral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; participates in meetings.\\n\\nWritten Communication - Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.\\n\\nEthics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethics; Upholds organizational values.\\n\\nPlanning and Organizing - Prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize or schedule tasks for others, and develop realistic action plans.\\n\\nProfessionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.\\n\\nQuality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.\\n\\nSafety and Security—Observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.\\n\\nLanguage Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. \\n\\nOther Skills and Abilities - Reading, writing, and communicating effectively in English and Spanish is a plus, but not required. Strong math aptitude is essential.\\n\\nAppearance/Personality - Professional, upbeat, energetic, takes initiative, dependable, accurate, and takes pride in work. \\n\\nPhysical Demands - The physical demands described below represent the requirements that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.\\n\\nWhile performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Able to lift up to 20 pounds.\",\"responsibilities\":\"Summary\\n\\nThe Director of Donation Acquisition is responsible for developing, leading, and optimizing all donation acquisition strategies to support the mission and financial sustainability of the organization. This role oversees donation channels including retail donation centers, community drives, partnerships, and alternative donation streams, ensuring a consistent, high-quality donor experience while maximizing volume, quality, and operational efficiency.\\n\\nThis position plays a critical leadership role in aligning donation strategy with organizational goals, workforce development programs, and community impact.\\n\\nKey Responsibilities\\n\\nStrategic Leadership\\n\\n\\n\\tDevelop and execute a comprehensive donation acquisition strategy aligned with organizational mission and revenue goals.\\n\\tEstablish short- and long-term donation growth plans, including volume, quality, and geographic expansion.\\n\\tPartner with executive leadership to forecast donation supply and support budgeting and planning efforts.\\n\\n\\nOperations & Performance Management\\n\\n\\n\\tOversee all donation intake operations, including donation centers, store drop-offs, attended/unattended sites, and special collection events.\\n\\tSet performance metrics and KPIs related to donation volume, quality, cost per pound/item, and donor satisfaction.\\n\\tAnalyze trends and data to improve donation flow, reduce waste, and increase operational efficiency.\\n\\tEnsure compliance with safety, regulatory, and environmental standards.\\n\\n\\nTeam Leadership & Development\\n\\n\\n\\tLead, coach, and develop Donation Acquisition Managers in the field and home office. Support Attended Donation Center staff through the leadership of the field's Donation Acquisitions Manager.\\n\\tEstablish clear expectations, accountability, and performance management processes.\\n\\tPromote a culture of safety, inclusion, and mission-driven service.\\n\\n\\nDonor Experience & Community Engagement\\n\\n\\n\\tEnsure a consistent, positive donor experience across all touchpoints.\\n\\tCollaborate with Marketing and Communications to drive donor awareness, education, and engagement.\\n\\tBuild and maintain relationships with community partners, municipalities, businesses, and nonprofit collaborators.\\n\\tRepresent Goodwill South Florida as the face of donation acquisition within the community.\\n\\n\\nInnovation & Growth\\n\\n\\n\\tIdentify and pilot new donation channels, technologies, and partnerships.\\n\\tEvaluate opportunities for corporate donation programs, bulk donations, and logistics optimization.\\n\\tLead continuous improvement initiatives focused on scalability and sustainability.\\n\\n\\nCross-Functional Collaboration\\n\\n\\n\\tPartner with Retail, Logistics, Marketing, Mission, and Finance teams to align donation strategy with organizational needs.\\n\\tSupport special initiatives such as disaster response donations or seasonal donation campaigns.\\n\\tPerform other duties as assigned.\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"GOODWILL SOUTH FLORIDA\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=BBD268851BEEBBD038F3836A3E20F43D\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2121 NW 21 St\",\"addressLocality\":\"Miami\",\"addressRegion\":\"FL\",\"postalCode\":33142,\"addressCountry\":\"USA\"}},\"qualifications\":\"Qualifications\\n\\nRequired\\n\\n\\n\\tBachelor’s degree in Business, Nonprofit Management, Operations, or a related field (or equivalent experience).\\n\\t5+ years of progressive leadership experience in donation acquisition, real estate, logistics, or nonprofit operations.\\n\\tProven experience managing multi-site or regional operations.\\n\\tStrong analytical skills with the ability to translate data into action.\\n\\tDemonstrated ability to lead and develop high-performing teams.\\n\\n\\nPreferred\\n\\n\\n\\tExperience in a nonprofit, real estate, recycling, or donation-based organization.\\n\\tKnowledge of donation logistics, salvage, recycling, and sustainability practices.\\n\\tMBA or advanced degree.\\n\\n\\nCompetencies: \\n\\nTo perform the job successfully, an individual should demonstrate the following competencies:\\n\\nProblem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.\\n\\nOral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; participates in meetings.\\n\\nWritten Communication - Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.\\n\\nEthics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethics; Upholds organizational values.\\n\\nPlanning and Organizing - Prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize or schedule tasks for others, and develop realistic action plans.\\n\\nProfessionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.\\n\\nQuality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.\\n\\nSafety and Security—Observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.\\n\\nLanguage Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. \\n\\nOther Skills and Abilities - Reading, writing, and communicating effectively in English and Spanish is a plus, but not required. Strong math aptitude is essential.\\n\\nAppearance/Personality - Professional, upbeat, energetic, takes initiative, dependable, accurate, and takes pride in work. \\n\\nPhysical Demands - The physical demands described below represent the requirements that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.\\n\\nWhile performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Able to lift up to 20 pounds.\",\"experienceRequirements\":\"Qualifications\\n\\nRequired\\n\\n\\n\\tBachelor’s degree in Business, Nonprofit Management, Operations, or a related field (or equivalent experience).\\n\\t5+ years of progressive leadership experience in donation acquisition, real estate, logistics, or nonprofit operations.\\n\\tProven experience managing multi-site or regional operations.\\n\\tStrong analytical skills with the ability to translate data into action.\\n\\tDemonstrated ability to lead and develop high-performing teams.\\n\\n\\nPreferred\\n\\n\\n\\tExperience in a nonprofit, real estate, recycling, or donation-based organization.\\n\\tKnowledge of donation logistics, salvage, recycling, and sustainability practices.\\n\\tMBA or advanced degree.\\n\\n\\nCompetencies: \\n\\nTo perform the job successfully, an individual should demonstrate the following competencies:\\n\\nProblem-Solving - Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.\\n\\nOral Communication - Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; participates in meetings.\\n\\nWritten Communication - Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.\\n\\nEthics - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethics; Upholds organizational values.\\n\\nPlanning and Organizing - Prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize or schedule tasks for others, and develop realistic action plans.\\n\\nProfessionalism - Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.\\n\\nQuality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.\\n\\nSafety and Security—Observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.\\n\\nLanguage Skills - Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. \\n\\nOther Skills and Abilities - Reading, writing, and communicating effectively in English and Spanish is a plus, but not required. Strong math aptitude is essential.\\n\\nAppearance/Personality - Professional, upbeat, energetic, takes initiative, dependable, accurate, and takes pride in work. \\n\\nPhysical Demands - The physical demands described below represent the requirements that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.\\n\\nWhile performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Able to lift up to 20 pounds.\",\"industry\":\"Nonprofit - Social Services\",\"validThrough\":\"2026-08-28\",\"workHours\":\"Day\",\"educationRequirements\":\"4 Year Degree\"}",
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"qualifications": "<h2 style=\"text-align:justify;\"><strong><span style=\"font-size:14pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Qualifications</span></span></span></span></span></strong></h2>\n\n<h3 style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"letter-spacing:0.2pt;\"><span style=\"font-weight:normal;\"><u><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Required</span></span></u></span></span></span></span></span></h3>\n\n<ul>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Bachelor’s degree in Business, Nonprofit Management, Operations, or a related field (or equivalent experience).</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">5+ years of progressive leadership experience in donation acquisition, real estate, logistics, or nonprofit operations.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Proven experience managing multi-site or regional operations.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Strong analytical skills with the ability to translate data into action.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Demonstrated ability to lead and develop high-performing teams.</span></span></span></span></li>\n</ul>\n\n<h3 style=\"text-align:justify;\"><span style=\"font-size:12pt;\"><span style=\"line-height:normal;\"><span style=\"font-family:'Aptos Display', sans-serif;\"><span style=\"letter-spacing:0.2pt;\"><span style=\"font-weight:normal;\"><u><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Preferred</span></span></u></span></span></span></span></span></h3>\n\n<ul>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Experience in a nonprofit, real estate, recycling, or donation-based organization.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">Knowledge of donation logistics, salvage, recycling, and sustainability practices.</span></span></span></span></li>\n\t<li class=\"Compact\" style=\"margin-left:8px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-size:11pt;\"><span style=\"font-family:Arial, sans-serif;\">MBA or advanced degree.</span></span></span></span></li>\n</ul>\n\n<p style=\"text-align:justify;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Competencies: </span></b> </span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">To perform the job successfully, an individual should demonstrate the following competencies:</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Problem-Solving </span></b><span style=\"font-family:Arial, sans-serif;\">- Identifies and resolves problems promptly; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem-solving situations; Uses reason even when dealing with emotional topics.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Oral Communication </span></b><span style=\"font-family:Arial, sans-serif;\">- Speaks clearly and persuasively in positive or negative situations; listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; participates in meetings.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Written Communication</span></b><span style=\"font-family:Arial, sans-serif;\"> - Writes clearly and informatively; edits work for spelling and grammar; Varies writing style to meet needs; presents numerical data effectively; able to read and interpret written information.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Ethics</span></b><span style=\"font-family:Arial, sans-serif;\"> - Treats people with respect; Keeps commitments; inspires the trust of others; Works with integrity and ethics; Upholds organizational values.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Planning and Organizing - </span></b><span style=\"font-family:Arial, sans-serif;\">Prioritize and plan work activities, use time efficiently, plan for additional resources, set goals and objectives, organize or schedule tasks for others, and develop realistic action plans.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Professionalism </span></b><span style=\"font-family:Arial, sans-serif;\">- Tactfully approaches others; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Quality </span></b><span style=\"font-family:Arial, sans-serif;\">- Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Safety and Security</span></b><span style=\"font-family:Arial, sans-serif;\">—Observe safety and security procedures, determine appropriate action beyond guidelines, report potentially unsafe conditions, and use equipment and materials properly.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Language Skills - </span></b><span style=\"font-family:Arial, sans-serif;\">Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of an organization. </span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Other Skills and Abilities - </span></b><span style=\"font-family:Arial, sans-serif;\">Reading, writing, and communicating effectively in English and Spanish is a plus, but not required. Strong math aptitude is essential.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><b><span style=\"font-family:Arial, sans-serif;\">Appearance/Personality - </span></b><span style=\"font-family:Arial, sans-serif;\">Professional, upbeat, energetic, takes initiative, dependable, accurate, and takes pride in work<b>.</b> </span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><b><span style=\"font-size:11pt;\"><span style=\"line-height:105%;\"><span style=\"font-family:Arial, sans-serif;\">Physical Demands </span></span></span></b>-<span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\"> The physical demands described below represent the requirements that an employee must meet to perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform basic functions.</span></span></span></span></span></span></p>\n\n<p align=\"left\" style=\"text-align:left;\"><span style=\"font-size:11pt;\"><span style=\"line-height:normal;\"><span><span><span style=\"font-family:Aptos, sans-serif;\"><span style=\"font-family:Arial, sans-serif;\">While performing the duties of this Job, the employee is regularly required to stand, walk, use hands to finger, handle, or feel, reach with hands and arms, climb or balance, stoop, kneel, crouch, or crawl, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, depth perception, and the ability to adjust focus. Able to lift up to 20 pounds.</span></span></span></span></span></span></p>",
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