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CUI-DIRECTOR OF OPERATIONS

Eb9ffb10 E272 4014 80c2 54b50ea2e439 19000101 000001 · Nashville, TN, US, Nashville, TN · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyEb9ffb10 E272 4014 80c2 54b50ea2e439 19000101 000001
TitleCUI-DIRECTOR OF OPERATIONS
Normalized title-
Department / team-
LocationNashville, TN, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-15 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Eb9ffb10 E272 4014 80c2 54b50ea2e439 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Nashville.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEb9ffb10 E272 4014 80c2 54b50ea2e439 19000101 000001
Source0e196ec1-272a-4bf7-a56f-c60db18fa12d
ATS providerADP Workforce Now Recruiting

Description

CUI Telecommunications is seeking a results-driven and people-focused Director of Operations to lead and oversee field operations. This leadership role will be responsible for managing operational performance, supervising Operations Managers and Supervisors, driving technician productivity, improving customer satisfaction, and ensuring safety and quality standards are consistently achieved. The ideal candidate is a strategic leader with a strong telecommunications or cable industry background who thrives in fast-paced environments and understands how to scale field operations while developing high-performing teams. Key Responsibilities Operational Leadership Lead day-to-day field operations across assigned markets, ensuring operational excellence and consistent service delivery. Provide leadership and oversight to Operations Managers, Supervisors, and Field Technicians. Develop and execute operational strategies that improve productivity, efficiency, profitability, and customer experience. Monitor and analyze operational KPIs including productivity, quality scores, repeat rates, technician utilization, customer satisfaction, and safety metrics. Drive accountability throughout the organization by establishing clear expectations and performance standards. Team Management & Development Mentor, and develop Operations Managers, Supervisors, and field personnel. Conduct regular performance evaluations, coaching sessions, and leadership development initiatives. Foster a culture of teamwork, accountability, safety, and continuous improvement. Partner with Recruiting and Training teams to ensure staffing levels support operational demands and growth initiatives. Field Operations Oversight Ensure technicians are properly trained, equipped, and supported to perform installations, troubleshooting, maintenance, and service work. Oversee route optimization, workforce planning, scheduling efficiency, and dispatch coordination. Implement operational best practices to improve first-time completion rates and reduce repeat service calls. Ensure compliance with customer requirements, company policies, and industry standards. Safety & Compliance Promote and enforce all company safety policies and procedures. Ensure compliance with OSHA regulations, customer standards, and local/state/federal requirements. Conduct operational audits and quality inspections to ensure high standards are maintained across all markets. Qualifications 7+ years of telecommunications, cable, broadband, or utility operations experience. 5+ years of leadership experience managing supervisors, managers, and large field teams. Strong understanding of cable installation, fiber operations, service delivery, and field operations management. Proven ability to lead multiple teams and markets in a high-volume operational environment. Experience managing KPIs, operational reporting, workforce planning, and performance improvement initiatives. Excellent leadership, communication, conflict resolution, and organizational skills. Proficiency with Microsoft Office Suite and operational management systems. Ability to travel as needed to support multiple markets and operations teams. Preferred Qualifications Experience supporting major MSO partners such as Cox, Comcast, Charter, or similar providers. Background in large-scale field operations or telecommunications construction environments. Experience leading operational turnaround or growth initiatives. Military leadership experience is a plus. Why Join CUI Telecommunications? At CUI Telecommunications, we are building a culture focused on growth, accountability, and operational excellence. We invest in our people, empower our leaders, and create opportunities for advancement across a rapidly growing telecommunications organization. If you are a motivated operational leader who is passionate about developing teams and driving results, we encourage you to apply.

Full job record

Job ID8af2576b68d108e8ef9135efe93e0024e564acd5
Org ID3b2b597a-94fd-4759-af1a-4d5179d2b538
Source ID0e196ec1-272a-4bf7-a56f-c60db18fa12d
Board ID0e196ec1-272a-4bf7-a56f-c60db18fa12d
Provideradp_workforcenow
Provider Job Key515476
TitleCUI-DIRECTOR OF OPERATIONS
Normalized Title—
Statusactive
Activeyes
Location TextNashville, TN, US, Nashville, TN
Department—
Team—
Employment Type—
Workplace Type—
Remote Policy—
CountryUnited States
RegionTN
CityNashville
Salary Raw—
Salary Min—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=eb9ffb10-e272-4014-80c2-54b50ea2e439&ccId=19000101_000001&lang=en_US&type=JS&jobId=515476&jwId=9200873661188_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=eb9ffb10-e272-4014-80c2-54b50ea2e439&ccId=19000101_000001&lang=en_US&type=JS&jobId=515476&jwId=9200873661188_1
First Seen At2026-05-31 18:16:39Z
Last Seen At2026-06-06 13:04:25Z
Last Checked At2026-06-06 13:04:25Z
Last Changed At2026-06-06 13:04:25Z
Inactive At—
Source Posted At2026-05-15 19:02:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=eb9ffb10-e272-4014-80c2-54b50ea2e439|19000101_000001/date=2026-06-06/2026-06-06T13-04-24-131Z-01d6f2fd4863a65a014d019b0baac498bef824f814cb7cdc30dc28342a7925fa.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><p data-start=\"77\" data-end=\"494\" data-pasted=\"true\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">CUI Telecommunications is seeking a results-driven and people-focused Director of Operations to lead and oversee field operations. This leadership role will be responsible for managing operational performance, supervising Operations Managers and Supervisors, driving technician productivity, improving customer satisfaction, and ensuring safety and quality standards are consistently achieved.</span></p><p data-start=\"496\" data-end=\"724\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">The ideal candidate is a strategic leader with a strong telecommunications or cable industry background who thrives in fast-paced environments and understands how to scale field operations while developing high-performing teams.</span></p><h2 data-section-id=\"18w7bso\" data-start=\"731\" data-end=\"754\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">Key Responsibilities</span></h2><h3 data-section-id=\"1x9cwuf\" data-start=\"756\" data-end=\"782\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">Operational Leadership</span></h3><ul data-start=\"783\" data-end=\"1399\"><li data-section-id=\"1umhpoq\" data-start=\"783\" data-end=\"907\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Lead day-to-day field operations across assigned markets, ensuring operational excellence and consistent service delivery.</li><li data-section-id=\"1jtspf8\" data-start=\"908\" data-end=\"1002\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Provide leadership and oversight to Operations Managers, Supervisors, and Field Technicians.</li><li data-section-id=\"m2pxxn\" data-start=\"1003\" data-end=\"1126\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Develop and execute operational strategies that improve productivity, efficiency, profitability, and customer experience.</li><li data-section-id=\"g0o7zv\" data-start=\"1127\" data-end=\"1286\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Monitor and analyze operational KPIs including productivity, quality scores, repeat rates, technician utilization, customer satisfaction, and safety metrics.</li><li data-section-id=\"1ttbwcp\" data-start=\"1287\" data-end=\"1399\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Drive accountability throughout the organization by establishing clear expectations and performance standards.</li></ul><h3 data-section-id=\"1tfyjp9\" data-start=\"1401\" data-end=\"1434\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">Team Management &amp; Development</span></h3><ul data-start=\"1435\" data-end=\"1829\"><li data-section-id=\"9hczzn\" data-start=\"1435\" data-end=\"1520\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Mentor, and develop Operations Managers, Supervisors, and field personnel.</li><li data-section-id=\"1it6u8\" data-start=\"1521\" data-end=\"1622\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Conduct regular performance evaluations, coaching sessions, and leadership development initiatives.</li><li data-section-id=\"cbwzqy\" data-start=\"1623\" data-end=\"1706\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Foster a culture of teamwork, accountability, safety, and continuous improvement.</li><li data-section-id=\"zouoyd\" data-start=\"1707\" data-end=\"1829\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Partner with Recruiting and Training teams to ensure staffing levels support operational demands and growth initiatives.</li></ul><h3 data-section-id=\"16n5uul\" data-start=\"1831\" data-end=\"1861\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">Field Operations Oversight</span></h3><ul data-start=\"1862\" data-end=\"2303\"><li data-section-id=\"1pcpt7s\" data-start=\"1862\" data-end=\"2002\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Ensure technicians are properly trained, equipped, and supported to perform installations, troubleshooting, maintenance, and service work.</li><li data-section-id=\"1ef3v9p\" data-start=\"2003\" data-end=\"2102\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Oversee route optimization, workforce planning, scheduling efficiency, and dispatch coordination.</li><li data-section-id=\"esbzlr\" data-start=\"2103\" data-end=\"2213\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Implement operational best practices to improve first-time completion rates and reduce repeat service calls.</li><li data-section-id=\"1djl903\" data-start=\"2214\" data-end=\"2303\" style=\"font-family: verdana, sans-serif; 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font-size: 18px;\">Qualifications</span></h2><ul data-start=\"3112\" data-end=\"3854\"><li data-section-id=\"wuig7r\" data-start=\"3112\" data-end=\"3197\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">7+ years of telecommunications, cable, broadband, or utility operations experience.</li><li data-section-id=\"j1le8n\" data-start=\"3198\" data-end=\"3288\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">5+ years of leadership experience managing supervisors, managers, and large field teams.</li><li data-section-id=\"19qejvk\" data-start=\"3289\" data-end=\"3403\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Strong understanding of cable installation, fiber operations, service delivery, and field operations management.</li><li data-section-id=\"17ar20x\" data-start=\"3404\" data-end=\"3497\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Proven ability to lead multiple teams and markets in a high-volume operational environment.</li><li data-section-id=\"jsi46q\" data-start=\"3498\" data-end=\"3609\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Experience managing KPIs, operational reporting, workforce planning, and performance improvement initiatives.</li><li data-section-id=\"uv5akw\" data-start=\"3610\" data-end=\"3696\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Excellent leadership, communication, conflict resolution, and organizational skills.</li><li data-section-id=\"u2ke5d\" data-start=\"3697\" data-end=\"3774\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Proficiency with Microsoft Office Suite and operational management systems.</li><li data-section-id=\"bb3vym\" data-start=\"3775\" data-end=\"3854\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Ability to travel as needed to support multiple markets and operations teams.</li></ul><h2 data-section-id=\"1a9n6ci\" data-start=\"3861\" data-end=\"3888\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">Preferred Qualifications</span></h2><ul data-start=\"3889\" data-end=\"4189\"><li data-section-id=\"1jg6a5y\" data-start=\"3889\" data-end=\"3984\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Experience supporting major MSO partners such as Cox, Comcast, Charter, or similar providers.</li><li data-section-id=\"1h5ttpq\" data-start=\"3985\" data-end=\"4078\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Background in large-scale field operations or telecommunications construction environments.</li><li data-section-id=\"1pcyksx\" data-start=\"4079\" data-end=\"4145\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Experience leading operational turnaround or growth initiatives.</li><li data-section-id=\"1mw3va7\" data-start=\"4146\" data-end=\"4189\" style=\"font-family: verdana, sans-serif; font-size: 18px;\">Military leadership experience is a plus.</li></ul><h2 data-section-id=\"1s6qix6\" data-start=\"4450\" data-end=\"4485\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">Why Join CUI Telecommunications?</span></h2><p data-start=\"4486\" data-end=\"4746\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">At CUI Telecommunications, we are building a culture focused on growth, accountability, and operational excellence. We invest in our people, empower our leaders, and create opportunities for advancement across a rapidly growing telecommunications organization.</span></p><p data-start=\"4748\" data-end=\"4878\" data-is-only-node=\"\"><span style=\"font-family: verdana, sans-serif; font-size: 18px;\">If you are a motivated operational leader who is passionate about developing teams and driving results, we encourage you to apply.</span></p></div></div>\n",
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