Director of Operations

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    "jobId": 129011,
    "level": "Senior",
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    "description": "<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>About National Presort (NPI)</b></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">NPI, a Duravant company, is a proven leader in automated sorting solutions. For over 45 years, NPI has delivered high-speed, low-maintenance parcel and letter sorting systems tailored to customer operations across industries including logistics, e-commerce, distribution, and postal services. Our solutions are engineered for scalability, efficiency, and long-term performance&mdash;reflecting our commitment to <b>Efficiency Through Innovation</b>.</span></span></span></p>\r\n\r\n<div align=\"center\" style=\"text-align:center; margin-bottom:11px\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">The Director of Operations is responsible for the overall leadership, strategy, and execution of all operational functions, including manufacturing, production, supply chain coordination, EHS management, and operational support services. This role provides executive-level oversight of day-to-day operations while driving long-term strategic initiatives to improve efficiency, scalability, cost control, and customer satisfaction.</span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">This position leads the following departments: Direct Production, Quality, Shipping/Receiving/Stockroom, Purchasing, Other Indirect, Temp Production, and EHS to ensure successful delivery of customer projects on time, within budget, and to quality standards.</span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Key Responsibilities</b></span></span></span></p>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Operational Leadership &amp; Execution</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Provide leadership and oversight for all production, assembly, and operational activities involved in building automated sortation systems</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Direct and optimize plant operations including mechanical and electrical assembly, staging, testing, and shipping</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Ensure operational alignment with project timelines, customer commitments, and contract requirements</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Establish and maintain operational cadence, reporting, and KPI tracking for performance, productivity, and quality</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Ensure all operational activities are executed in accordance with established safety standards and risk mitigation protocols</span></span></span></span><br />\r\n\t&nbsp;</li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Strategic Planning &amp; Continuous Improvement</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Develop and execute operational strategies aligned with company growth objectives</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Drive Lean manufacturing, Kaizen events, and continuous improvement initiatives across operations</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Identify process inefficiencies and implement scalable solutions to increase throughput, reduce waste, and improve margins</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Lead capacity planning and resource forecasting to support growth and new product introductions (NPI environment)</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Financial &amp; Budget Management</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Own and manage operational budgets, including labor, materials, and overhead costs</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Develop cost-center budgets and monitor expenditures to ensure financial targets are met</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Analyze performance metrics and financial data to drive cost reduction and operational efficiency</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Partner with Finance and executive leadership to support forecasting, capital investments, and ROI initiatives</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Cross-Functional Collaboration</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Serve as the primary operational liaison between Engineering, Project Management, Field Service, Quality, and Supply Chain</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Collaborate on production schedules, engineering changes, and project execution plans</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Ensure alignment between design, manufacturing, and installation teams for seamless project delivery</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Support customer-facing teams with operational input during project planning and issue resolution</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Project Execution &amp; Delivery</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Oversee execution of complex, custom automation projects from production through shipment</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Ensure adherence to project deadlines, budgets, and technical specifications</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Proactively identify and mitigate risks that could impact delivery timelines or customer expectations</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Drive accountability for on-time, in-full (OTIF) delivery</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>People Leadership &amp; Development</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Lead, coach, and develop operations leadership team, including production managers and supervisors</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Build a high-performance culture focused on accountability, safety, collaboration, and continuous improvement</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Oversee workforce planning, hiring, training, and performance management</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Foster a culture of engagement, ownership, and operational excellence</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Hold leaders accountable for safety performance and compliance within their teams </span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Promote a safety-first culture that empowers employees to identify and report hazards</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Safety, Quality &amp; Compliance</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Ensure full compliance with NPI and regulatory Health, Safety &amp; Environmental (EHS) standards</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Lead safety initiatives, audits, and incident response processes</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Maintain strict adherence to quality standards and drive corrective/preventive actions</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Promote a culture of safety, quality, and continuous improvement throughout the organization</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Operational Systems &amp; Process Optimization</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Develop and implement systems and processes to track and improve productivity, efficiency, and asset utilization</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Utilize data and analytics to identify trends, inefficiencies, and improvement opportunities</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Standardize workflows, reporting, and operational procedures across departments</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Drive adoption of best practices in production management, inventory control, and demand planning</span></span></span></span><br />\r\n\t&nbsp;</li>\r\n</ul>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Customer &amp; Business Impact</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Ensure operations consistently support customer satisfaction, quality expectations, and service commitments</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Support escalation resolution for operational issues impacting customers</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Contribute to overall business strategy and operational scalability as the company grows</span></span></span></span></li>\r\n</ul>\r\n",
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For over 45 years, NPI has delivered high-speed, low-maintenance parcel and letter sorting systems tailored to customer operations across industries including logistics, e-commerce, distribution, and postal services. Our solutions are engineered for scalability, efficiency, and long-term performance&mdash;reflecting our commitment to Efficiency Through Innovation.\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nThe Director of Operations is responsible for the overall leadership, strategy, and execution of all operational functions, including manufacturing, production, supply chain coordination, EHS management, and operational support services. This role provides executive-level oversight of day-to-day operations while driving long-term strategic initiatives to improve efficiency, scalability, cost control, and customer satisfaction.\\r\\n\\r\\nThis position leads the following departments: Direct Production, Quality, Shipping/Receiving/Stockroom, Purchasing, Other Indirect, Temp Production, and EHS to ensure successful delivery of customer projects on time, within budget, and to quality standards.\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\nOperational Leadership &amp; Execution\\r\\n\\r\\n\\r\\n\\tProvide leadership and oversight for all production, assembly, and operational activities involved in building automated sortation systems\\r\\n\\tDirect and optimize plant operations including mechanical and electrical assembly, staging, testing, and shipping\\r\\n\\tEnsure operational alignment with project timelines, customer commitments, and contract requirements\\r\\n\\tEstablish and maintain operational cadence, reporting, and KPI tracking for performance, productivity, and quality\\r\\n\\tEnsure all operational activities are executed in accordance with established safety standards and risk mitigation protocols\\r\\n\\t&nbsp;\\r\\n\\r\\n\\r\\nStrategic Planning &amp; Continuous Improvement\\r\\n\\r\\n\\r\\n\\tDevelop and execute operational strategies aligned with company growth objectives\\r\\n\\tDrive Lean manufacturing, Kaizen events, and continuous improvement initiatives across operations\\r\\n\\tIdentify process inefficiencies and implement scalable solutions to increase throughput, reduce waste, and improve margins\\r\\n\\tLead capacity planning and resource forecasting to support growth and new product introductions (NPI environment)\\r\\n\\r\\n\\r\\nFinancial &amp; Budget Management\\r\\n\\r\\n\\r\\n\\tOwn and manage operational budgets, including labor, materials, and overhead costs\\r\\n\\tDevelop cost-center budgets and monitor expenditures to ensure financial targets are met\\r\\n\\tAnalyze performance metrics and financial data to drive cost reduction and operational efficiency\\r\\n\\tPartner with Finance and executive leadership to support forecasting, capital investments, and ROI initiatives\\r\\n\\r\\n\\r\\nCross-Functional Collaboration\\r\\n\\r\\n\\r\\n\\tServe as the primary operational liaison between Engineering, Project Management, Field Service, Quality, and Supply Chain\\r\\n\\tCollaborate on production schedules, engineering changes, and project execution plans\\r\\n\\tEnsure alignment between design, manufacturing, and installation teams for seamless project delivery\\r\\n\\tSupport customer-facing teams with operational input during project planning and issue resolution\\r\\n\\r\\n\\r\\nProject Execution &amp; Delivery\\r\\n\\r\\n\\r\\n\\tOversee execution of complex, custom automation projects from production through shipment\\r\\n\\tEnsure adherence to project deadlines, budgets, and technical specifications\\r\\n\\tProactively identify and mitigate risks that could impact delivery timelines or customer expectations\\r\\n\\tDrive accountability for on-time, in-full (OTIF) delivery\\r\\n\\r\\n\\r\\nPeople Leadership &amp; Development\\r\\n\\r\\n\\r\\n\\tLead, coach, and develop operations leadership team, including production managers and supervisors\\r\\n\\tBuild a high-performance culture focused on accountability, safety, collaboration, and continuous improvement\\r\\n\\tOversee workforce planning, hiring, training, and performance management\\r\\n\\tFoster a culture of engagement, ownership, and operational excellence\\r\\n\\tHold leaders accountable for safety performance and compliance within their teams \\r\\n\\tPromote a safety-first culture that empowers employees to identify and report hazards\\r\\n\\r\\n\\r\\nSafety, Quality &amp; Compliance\\r\\n\\r\\n\\r\\n\\tEnsure full compliance with NPI and regulatory Health, Safety &amp; Environmental (EHS) standards\\r\\n\\tLead safety initiatives, audits, and incident response processes\\r\\n\\tMaintain strict adherence to quality standards and drive corrective/preventive actions\\r\\n\\tPromote a culture of safety, quality, and continuous improvement throughout the organization\\r\\n\\r\\n\\r\\nOperational Systems &amp; Process Optimization\\r\\n\\r\\n\\r\\n\\tDevelop and implement systems and processes to track and improve productivity, efficiency, and asset utilization\\r\\n\\tUtilize data and analytics to identify trends, inefficiencies, and improvement opportunities\\r\\n\\tStandardize workflows, reporting, and operational procedures across departments\\r\\n\\tDrive adoption of best practices in production management, inventory control, and demand planning\\r\\n\\t&nbsp;\\r\\n\\r\\n\\r\\nCustomer &amp; Business Impact\\r\\n\\r\\n\\r\\n\\tEnsure operations consistently support customer satisfaction, quality expectations, and service commitments\\r\\n\\tSupport escalation resolution for operational issues impacting customers\\r\\n\\tContribute to overall business strategy and operational scalability as the company grows\\r\\n\\r\\nQualifications\\r\\n\\tBachelor&rsquo;s degree in Engineering, Operations Management, or related field required (MBA preferred); equivalent experience or other relevant certification/training may be accepted in lieu of a Bachelor&rsquo;s degree. Associate degree holders will also be considered.\\r\\n\\t8&ndash;12+ years of progressive leadership experience in manufacturing or industrial operations\\r\\n\\tExperience in conveyor systems, parcel sortation, or material handling equipment strongly preferred\\r\\n\\tProven success leading multi-functional operations teams in a project-based manufacturing environment\\r\\n\\tStrong background in Lean manufacturing, continuous improvement, and operational excellence\\r\\n\\tDemonstrated experience managing budgets, cost controls, and operational financial performance\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nKey Competencies\\r\\n\\r\\n\\r\\n\\tStrategic thinking with strong execution capability\\r\\n\\tAdvanced leadership, team development, and organizational management skills\\r\\n\\tStrong commitment to safety leadership and regulatory compliance \\r\\n\\tExperience leading EHS programs in a manufacturing environment\\r\\n\\tStrong decision-making and problem-solving abilities\\r\\n\\tExcellent communication and cross-functional collaboration skills\\r\\n\\tAbility to lead in a fast-paced, custom-engineered manufacturing environment\\r\\n\\tHigh accountability with a hands-on leadership approach\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nWork Environment &amp; Physical Requirements\\r\\n\\r\\n\\r\\n\\tAbility to work in both office and manufacturing environments\\r\\n\\tMay require standing, walking, and visiting production areas for extended periods\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe duties and responsibilities outlined in this job description are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list. As our business evolves, responsibilities may be adjusted to meet organizational needs. Employees may be asked to support additional tasks or projects from time to time in support of team and company goals.\\r\\n\",\"responsibilities\":\"About National Presort (NPI)\\r\\n\\r\\nNPI, a Duravant company, is a proven leader in automated sorting solutions. For over 45 years, NPI has delivered high-speed, low-maintenance parcel and letter sorting systems tailored to customer operations across industries including logistics, e-commerce, distribution, and postal services. Our solutions are engineered for scalability, efficiency, and long-term performance&mdash;reflecting our commitment to Efficiency Through Innovation.\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nThe Director of Operations is responsible for the overall leadership, strategy, and execution of all operational functions, including manufacturing, production, supply chain coordination, EHS management, and operational support services. This role provides executive-level oversight of day-to-day operations while driving long-term strategic initiatives to improve efficiency, scalability, cost control, and customer satisfaction.\\r\\n\\r\\nThis position leads the following departments: Direct Production, Quality, Shipping/Receiving/Stockroom, Purchasing, Other Indirect, Temp Production, and EHS to ensure successful delivery of customer projects on time, within budget, and to quality standards.\\r\\n\\r\\nKey Responsibilities\\r\\n\\r\\nOperational Leadership &amp; Execution\\r\\n\\r\\n\\r\\n\\tProvide leadership and oversight for all production, assembly, and operational activities involved in building automated sortation systems\\r\\n\\tDirect and optimize plant operations including mechanical and electrical assembly, staging, testing, and shipping\\r\\n\\tEnsure operational alignment with project timelines, customer commitments, and contract requirements\\r\\n\\tEstablish and maintain operational cadence, reporting, and KPI tracking for performance, productivity, and quality\\r\\n\\tEnsure all operational activities are executed in accordance with established safety standards and risk mitigation protocols\\r\\n\\t&nbsp;\\r\\n\\r\\n\\r\\nStrategic Planning &amp; Continuous Improvement\\r\\n\\r\\n\\r\\n\\tDevelop and execute operational strategies aligned with company growth objectives\\r\\n\\tDrive Lean manufacturing, Kaizen events, and continuous improvement initiatives across operations\\r\\n\\tIdentify process inefficiencies and implement scalable solutions to increase throughput, reduce waste, and improve margins\\r\\n\\tLead capacity planning and resource forecasting to support growth and new product introductions (NPI environment)\\r\\n\\r\\n\\r\\nFinancial &amp; Budget Management\\r\\n\\r\\n\\r\\n\\tOwn and manage operational budgets, including labor, materials, and overhead costs\\r\\n\\tDevelop cost-center budgets and monitor expenditures to ensure financial targets are met\\r\\n\\tAnalyze performance metrics and financial data to drive cost reduction and operational efficiency\\r\\n\\tPartner with Finance and executive leadership to support forecasting, capital investments, and ROI initiatives\\r\\n\\r\\n\\r\\nCross-Functional Collaboration\\r\\n\\r\\n\\r\\n\\tServe as the primary operational liaison between Engineering, Project Management, Field Service, Quality, and Supply Chain\\r\\n\\tCollaborate on production schedules, engineering changes, and project execution plans\\r\\n\\tEnsure alignment between design, manufacturing, and installation teams for seamless project delivery\\r\\n\\tSupport customer-facing teams with operational input during project planning and issue resolution\\r\\n\\r\\n\\r\\nProject Execution &amp; Delivery\\r\\n\\r\\n\\r\\n\\tOversee execution of complex, custom automation projects from production through shipment\\r\\n\\tEnsure adherence to project deadlines, budgets, and technical specifications\\r\\n\\tProactively identify and mitigate risks that could impact delivery timelines or customer expectations\\r\\n\\tDrive accountability for on-time, in-full (OTIF) delivery\\r\\n\\r\\n\\r\\nPeople Leadership &amp; Development\\r\\n\\r\\n\\r\\n\\tLead, coach, and develop operations leadership team, including production managers and supervisors\\r\\n\\tBuild a high-performance culture focused on accountability, safety, collaboration, and continuous improvement\\r\\n\\tOversee workforce planning, hiring, training, and performance management\\r\\n\\tFoster a culture of engagement, ownership, and operational excellence\\r\\n\\tHold leaders accountable for safety performance and compliance within their teams \\r\\n\\tPromote a safety-first culture that empowers employees to identify and report hazards\\r\\n\\r\\n\\r\\nSafety, Quality &amp; Compliance\\r\\n\\r\\n\\r\\n\\tEnsure full compliance with NPI and regulatory Health, Safety &amp; Environmental (EHS) standards\\r\\n\\tLead safety initiatives, audits, and incident response processes\\r\\n\\tMaintain strict adherence to quality standards and drive corrective/preventive actions\\r\\n\\tPromote a culture of safety, quality, and continuous improvement throughout the organization\\r\\n\\r\\n\\r\\nOperational Systems &amp; Process Optimization\\r\\n\\r\\n\\r\\n\\tDevelop and implement systems and processes to track and improve productivity, efficiency, and asset utilization\\r\\n\\tUtilize data and analytics to identify trends, inefficiencies, and improvement opportunities\\r\\n\\tStandardize workflows, reporting, and operational procedures across departments\\r\\n\\tDrive adoption of best practices in production management, inventory control, and demand planning\\r\\n\\t&nbsp;\\r\\n\\r\\n\\r\\nCustomer &amp; Business Impact\\r\\n\\r\\n\\r\\n\\tEnsure operations consistently support customer satisfaction, quality expectations, and service commitments\\r\\n\\tSupport escalation resolution for operational issues impacting customers\\r\\n\\tContribute to overall business strategy and operational scalability as the company grows\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"NPI\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=E8CCB939BD77EDBEF3625BAB68AAC488\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"14901 Trinity blvd\",\"addressLocality\":\"Fort Worth\",\"addressRegion\":\"TX\",\"postalCode\":76155,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\n\\tBachelor&rsquo;s degree in Engineering, Operations Management, or related field required (MBA preferred); equivalent experience or other relevant certification/training may be accepted in lieu of a Bachelor&rsquo;s degree. Associate degree holders will also be considered.\\r\\n\\t8&ndash;12+ years of progressive leadership experience in manufacturing or industrial operations\\r\\n\\tExperience in conveyor systems, parcel sortation, or material handling equipment strongly preferred\\r\\n\\tProven success leading multi-functional operations teams in a project-based manufacturing environment\\r\\n\\tStrong background in Lean manufacturing, continuous improvement, and operational excellence\\r\\n\\tDemonstrated experience managing budgets, cost controls, and operational financial performance\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nKey Competencies\\r\\n\\r\\n\\r\\n\\tStrategic thinking with strong execution capability\\r\\n\\tAdvanced leadership, team development, and organizational management skills\\r\\n\\tStrong commitment to safety leadership and regulatory compliance \\r\\n\\tExperience leading EHS programs in a manufacturing environment\\r\\n\\tStrong decision-making and problem-solving abilities\\r\\n\\tExcellent communication and cross-functional collaboration skills\\r\\n\\tAbility to lead in a fast-paced, custom-engineered manufacturing environment\\r\\n\\tHigh accountability with a hands-on leadership approach\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nWork Environment &amp; Physical Requirements\\r\\n\\r\\n\\r\\n\\tAbility to work in both office and manufacturing environments\\r\\n\\tMay require standing, walking, and visiting production areas for extended periods\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe duties and responsibilities outlined in this job description are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list. As our business evolves, responsibilities may be adjusted to meet organizational needs. Employees may be asked to support additional tasks or projects from time to time in support of team and company goals.\\r\\n\",\"experienceRequirements\":\"\\r\\n\\tBachelor&rsquo;s degree in Engineering, Operations Management, or related field required (MBA preferred); equivalent experience or other relevant certification/training may be accepted in lieu of a Bachelor&rsquo;s degree. Associate degree holders will also be considered.\\r\\n\\t8&ndash;12+ years of progressive leadership experience in manufacturing or industrial operations\\r\\n\\tExperience in conveyor systems, parcel sortation, or material handling equipment strongly preferred\\r\\n\\tProven success leading multi-functional operations teams in a project-based manufacturing environment\\r\\n\\tStrong background in Lean manufacturing, continuous improvement, and operational excellence\\r\\n\\tDemonstrated experience managing budgets, cost controls, and operational financial performance\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nKey Competencies\\r\\n\\r\\n\\r\\n\\tStrategic thinking with strong execution capability\\r\\n\\tAdvanced leadership, team development, and organizational management skills\\r\\n\\tStrong commitment to safety leadership and regulatory compliance \\r\\n\\tExperience leading EHS programs in a manufacturing environment\\r\\n\\tStrong decision-making and problem-solving abilities\\r\\n\\tExcellent communication and cross-functional collaboration skills\\r\\n\\tAbility to lead in a fast-paced, custom-engineered manufacturing environment\\r\\n\\tHigh accountability with a hands-on leadership approach\\r\\n\\r\\n\\r\\n\\r\\n\\r\\n\\r\\nWork Environment &amp; Physical Requirements\\r\\n\\r\\n\\r\\n\\tAbility to work in both office and manufacturing environments\\r\\n\\tMay require standing, walking, and visiting production areas for extended periods\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nThe duties and responsibilities outlined in this job description are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list. As our business evolves, responsibilities may be adjusted to meet organizational needs. Employees may be asked to support additional tasks or projects from time to time in support of team and company goals.\\r\\n\",\"industry\":\"Management\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Day\",\"educationRequirements\":\"Graduate Degree\"}",
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    "qualifications": "<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Bachelor&rsquo;s degree in Engineering, Operations Management, or related field required (MBA preferred); equivalent experience or other relevant certification/training may be accepted in lieu of a Bachelor&rsquo;s degree. Associate degree holders will also be considered.</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">8&ndash;12+ years of progressive leadership experience in manufacturing or industrial operations</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Experience in conveyor systems, parcel sortation, or material handling equipment strongly preferred</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Proven success leading multi-functional operations teams in a project-based manufacturing environment</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Strong background in Lean manufacturing, continuous improvement, and operational excellence</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Demonstrated experience managing budgets, cost controls, and operational financial performance</span></span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center; margin-bottom:11px\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Key Competencies</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Strategic thinking with strong execution capability</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Advanced leadership, team development, and organizational management skills</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Strong commitment to safety leadership and regulatory compliance </span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Experience leading EHS programs in a manufacturing environment</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Strong decision-making and problem-solving abilities</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Excellent communication and cross-functional collaboration skills</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Ability to lead in a fast-paced, custom-engineered manufacturing environment</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">High accountability with a hands-on leadership approach</span></span></span></span></li>\r\n</ul>\r\n\r\n<div align=\"center\" style=\"text-align:center; margin-bottom:11px\">\r\n<hr align=\"center\" size=\"2\" width=\"100%\" /></div>\r\n\r\n<p style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\"><b>Work Environment &amp; Physical Requirements</b></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:11px\">\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">Ability to work in both office and manufacturing environments</span></span></span></span></li>\r\n\t<li style=\"margin-bottom:11px\"><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"line-height:115%\"><span style=\"font-family:Aptos,sans-serif\">May require standing, walking, and visiting production areas for extended periods</span></span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:24px; text-align:justify\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:24px; text-align:justify\"><span style=\"font-size:12pt\"><span style=\"line-height:15.0pt\"><span style=\"font-family:Aptos,sans-serif\"><i><span style=\"font-size:10.5pt\"><span style=\"font-family:&quot;Segoe UI&quot;,sans-serif\">The duties and responsibilities outlined in this job description are intended to describe the general nature and level of work being performed and are not intended to be an exhaustive list. As our business evolves, responsibilities may be adjusted to meet organizational needs. Employees may be asked to support additional tasks or projects from time to time in support of team and company goals.</span></span></i></span></span></span></p>\r\n",
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