Customer Service Associate

{
  "content_hash": "ff77a541cf0cba68b6810e03ad5508175925124552b9eacdc0200523110e34e5",
  "source_hash": "f9351fa28ae201f94e8911bec75e1dcf5d6bfba6a0b8a31a5c3563867faa82c0",
  "last_changed_at": "2026-06-18T11:15:39.727Z",
  "active_status": "active"
}

{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Bathurst, NB, Canada",
    "city": "Bathurst",
    "region": "NB",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": 16.15,
  "inferred_at": "2026-06-22T14:40:17.401Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Bathurst, NB, Canada",
      "city": "Bathurst",
      "region": "NB",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "Id": "10118",
    "Title": "Customer Service Associate",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "Customer Service & Contact Center Operations",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 100000000298387,
    "JobFamilyId": 300000815392593,
    "JobFunction": "Customer Service",
    "JobSchedule": "Part time",
    "BusinessUnit": "Kent Building Supplies",
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": "CA",
        "Region1": null,
        "Region2": null,
        "Region3": "NB",
        "Building": null,
        "Latitude": "47.62625",
        "Longitude": "-65.69029",
        "LocationId": 11110000000138,
        "PostalCode": "E2A 6X2",
        "TownOrCity": "Bathurst",
        "AddressLine1": "950 St Anne Street",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Kent Bathurst 1150"
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300002179534688,
    "WorkplaceType": "",
    "BusinessUnitId": 300000006670108,
    "OrganizationId": 300000006670108,
    "GeographyNodeId": 100000355784258,
    "JobFunctionCode": "009",
    "LegalEmployerId": 300000007098914,
    "PrimaryLocation": "Bathurst, NB, Canada",
    "RequisitionType": "Hourly",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": " Kent Building Supplies is looking for a Customer Service Desk Associate/Cashier in Bathurst, NB",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [],
    "ApplyWhenNotPostedFlag": true,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p><span>Customer Service Associates play a key role in delivering exceptional service by assisting customers with inquiries, resolving issues, and ensuring a positive shopping experience. This role involves processing transactions accurately and efficiently using our computerized systems. In addition, the successful candidate will be cross-trained to perform cashier duties, providing flexibility and support across the front-end operations.&nbsp;</span><br>&nbsp;</p><p><i><span>This position is part-time with the potential for up to full-time hours based on business needs.</span></i><span>&nbsp;</span></p><div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span data-teams=\"true\">Starting hourly wage is $16.15 per hour, depending on experience.&nbsp;</span></p></div><div style=\"font-style: normal; font-weight: 400; margin: 0px; padding: 0px;\"><p style=\"margin-left: 0px;\"><span>&nbsp;</span></p></div>",
    "ObjectVerNumberProfile": null,
    "PrimaryLocationCountry": "CA",
    "CorporateDescriptionStr": "<p style=\"margin-bottom:8px\">Founded in 1882, J.D. Irving, Limited (JDI) operates in Eastern Canada (New-Brunswick, Nova Scotia, Prince Edward Island, Québec, Ontario, Newfoundland and Labrador), as well as in USA. We are a team of 20,000 dedicated employees.&nbsp; At J.D. Irving, Limited, you are part of a dynamic team of professionals who lead with integrity and are passionate about delivering results. With a culture that nurtures talent and creates an inclusive workplace, you can grow your career across our various operating divisions.</p>\n<p style=\"margin-bottom:8px\">We are committed to creating accessible environments for our colleagues, candidates, and customers. Requests for accommodation due to a disability (which may be visible or invisible, temporary, or permanent) can be made at any stage of application and employment. We encourage candidates to make their accommodation needs known so that we can provide equitable opportunities.</p>\n<p style=\"margin-bottom:8px\">Worried you do not meet all the requirements? Studies have shown that many applicants apply only to job opportunities when they feel they meet 100% of the criteria. We promote an inclusive environment where everyone is appreciated, recognized, and empowered to contribute fully. If you are interested in this position but are worried you did not meet all the requirements, we would encourage you to still apply.</p>\n<p style=\"margin-bottom:8px\">Our recruitment advisors and hiring teams will utilize human screening combined with AI technology to help identify the skills and qualities that matter most to our business, while safeguarding your privacy and using AI responsibly.</p>\n<p style=\"margin-bottom:8px\">We appreciate your interest in our company however only those candidates selected for an interview will be contacted.</p>",
    "ExternalPostedStartDate": "2026-05-26T14:46:11+00:00",
    "ExternalQualificationsStr": "<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Strong mathematical skills and basic computer system knowledge  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to work independently in a fast-paced environment   </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Customer satisfaction-oriented  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Strong communication and time management skills  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Problem solving and decision making   </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Experience as a Retail Cashier is an asset  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to handle moderate physical demands: standing for 4 hours, lift medium size merchandise if required up to 50 lbs.  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to work a variable shift schedule including mornings, evenings and weekends as per business needs.</span></p></li>\n   <li>\n    <p style=\"margin-left:0px\"><span>Bilingual - French/English</span></p></li>\n  </ul>\n </div>\n</div>",
    "InternalQualificationsStr": "<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Strong mathematical skills and basic computer system knowledge  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to work independently in a fast-paced environment   </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Customer satisfaction-oriented  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Strong communication and time management skills  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Problem solving and decision making   </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Experience as a Retail Cashier is an asset  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to handle moderate physical demands: standing for 4 hours, lift medium size merchandise if required up to 50 lbs.  </span><span>&nbsp;</span></p></li>\n  </ul>\n </div>\n <div style=\"margin:0px; padding:0px\">\n  <ul>\n   <li>\n    <p style=\"margin-left:0px\"><span>Ability to work a variable shift schedule including mornings, evenings and weekends as per business needs.</span></p></li>\n   <li>\n    <p style=\"margin-left:0px\"><span>Bilingual - French/English</span></p></li>\n  </ul>\n </div>\n</div>",
    "OrganizationDescriptionStr": "<span class=\"TextRun SCXW195579051 BCX8\" style=\"margin: 0px;padding: 0px;font-weight: bold;\"><span class=\"NormalTextRun SCXW195579051 BCX8\" style=\"margin: 0px;padding: 0px;\">Kent</span></span><span class=\"TextRun SCXW195579051 BCX8\" style=\"margin: 0px;padding: 0px;\"><span class=\"NormalTextRun SCXW195579051 BCX8\" style=\"margin: 0px;padding: 0px;\"> is the largest retail building supply chain in Atlantic Canada. With 48 locations and an ecommerce website, our mission is to be the best source of home improvement products through superior customer service and know-how, quality products, and everyday great prices. We protect our customers and staff by hiring and training associates committed to our safety values. We employ over 3,700 people and work hard to increase our market share through strategic investment in training and technology. We focus on the development of our people and promote a culture of continuous improvement and innovation. In addition to our retail stores, we operate truss manufacturing facilities and a wholesale drywall company. We are a member of Independent Lumber Dealers Co-operative and the ARENA buying group which ensures our great product selection and pricing</span></span>",
    "primaryLocationCoordinates": [
      {
        "Latitude": "47.65089",
        "Longitude": "-65.60279",
        "CountryCode": "CA",
        "GeographyId": 100000000298387,
        "GeographyNodeId": 100000355784258
      }
    ],
    "ExternalResponsibilitiesStr": "<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Process customer transactions, sales, and refunds through cash registers  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Operate scanners and credit card/debit card terminals   </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Provide excellent customer service  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Collect payments and bag purchases for customers   </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Keep the checkout area clean and orderly  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Maintain front end department merchandise   </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Answering front desk phone and directing calls  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Assist other departments and functions as required  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Able to learn and operate the applicable computer system (D365) used to process orders </span><span>&nbsp;</span></p></li>\n </ul>\n</div>",
    "InternalResponsibilitiesStr": "<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Process customer transactions, sales, and refunds through cash registers  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Operate scanners and credit card/debit card terminals   </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Provide excellent customer service  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Collect payments and bag purchases for customers   </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Keep the checkout area clean and orderly  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Maintain front end department merchandise   </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Answering front desk phone and directing calls  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Assist other departments and functions as required  </span><span>&nbsp;</span></p></li>\n </ul>\n</div>\n<div style=\"font-style:normal; font-weight:400; margin:0px; padding:0px\">\n <ul>\n  <li>\n   <p style=\"margin-left:0px\"><span>Able to learn and operate the applicable computer system (D365) used to process orders </span><span>&nbsp;</span></p></li>\n </ul>\n</div>",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "10118",
    "Title": "Customer Service Associate",
    "JobType": null,
    "Distance": 1779753600000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 3,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2026-05-26",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 100000000298387,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": "Kent Building Supplies",
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": "CA",
        "Region1": null,
        "Region2": null,
        "Region3": "NB",
        "Building": null,
        "Latitude": 47.62625,
        "Longitude": -65.69029,
        "LocationId": 11110000000138,
        "PostalCode": "E2A 6X2",
        "TownOrCity": "Bathurst",
        "AddressLine1": "950 St Anne Street",
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": "Kent Bathurst 1150"
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000006670108,
    "OrganizationId": 300000006670108,
    "PostingEndDate": null,
    "LegalEmployerId": 300000007098914,
    "PrimaryLocation": "Bathurst, NB, Canada",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": " Kent Building Supplies is looking for a Customer Service Desk Associate/Cashier in Bathurst, NB",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "CA",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://hcpd.fa.ca2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2210118%22,siteNumber=CX_1",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 15667
  },
  "detail_errors": []
}