Home › Companies › Cencalhealth › Behavioral Health Operations Manager
Behavioral Health Operations Manager
Cencalhealth · Santa Barbara, CA, United States · Active · $103,898–$161,043 / day · SmartRecruiters
Job facts
| Field | Value |
|---|---|
| Company | Cencalhealth |
| Title | Behavioral Health Operations Manager |
| Normalized title | - |
| Department / team | Health Care Provider |
| Location | Santa Barbara, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $103,898–$161,043 / day |
| Status | active |
| ATS provider | SmartRecruiters |
| Posted / first seen | 2022-12-27 / 2026-05-31 |
| Changed / last seen | 2026-05-31 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Cencalhealth. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through SmartRecruiters. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Santa Barbara. | Open |
| Department jobs | Active postings in Health Care Provider. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Cencalhealth |
| Source | 25aa97ac-b542-4aba-bb6c-f9f591a272f9 |
| ATS provider | SmartRecruiters |
Description
Looking for a career that makes a difference in people’s lives? CenCal Health is a locally-run, not-for-profit health plan that serves nearly 180,000 people, with offices in both Santa Barbara and San Luis Obispo Counties. For 35 years we’ve been improving the health and well-being of our neighbors through partnership and collaboration, and we’re looking for exceptional, mission-driven professionals to help us grow. We are an employer of choice in Santa Barbara, offering competitive salaries, generous vacation & holidays, comprehensive health/dental/vision benefits including a CalPERS pension plan and 457 deferred income plan, a wellness program, a gym in our headquarters and even parking lot BBQs. Come join our group of nice people doing good work at a great company.
For more information on who we are and what we do, please visit our website at www.cencalhealth.org
Job Location: Santa Barbara Office 4050 Calle Real, Santa Barbara, CA 93110
Salary Range: $103898.00 – $161043.00 /year
Position Type: Full-Time
Monday to Friday Hybrid 2 days per week Benefits:
Pension Plan Professional Development and Wellness Benefits Alternative Transportation Incentives Comprehensive medical, dental, vision & life insurance Paid Time Off Ten (10) paid holidays per year Apply Now: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=83337&clientkey=596BEB0B80DDF299C4E06A78967BCA73
Job Summary
The Behavioral Health Operations Manager is responsible for planning, organizing, and managing the daily operations of the Behavioral Health (BH) Utilization Management (UM) and Care Coordination team. The Operations Manager is responsible for inventory management, including meeting key performance indicators and regulatory requirements. The position contributes to maintaining up-to-date program descriptions, policies, and procedures; participates in special assignments, audits, and focus projects; and performs related work as assigned.
Duties and Responsibilities
Plan, develop, and oversee Behavioral Health (BH) Utilization Management (UM) and Care Coordination team functions and activities.
Creates controls to monitor and track key performance indicators.
Manages inventory, productivity, and staffing to ensure key performance indicators and regulatory requirements are met.
Creates staffing models, productivity, and quality standards for team functions.
In collaboration with Master Clinical Trainer, identify training and efficiency opportunities.
Create and update Policies and Procedures in support of UM and Care Coordination functions.
Review and optimize workflows to support efficient and effective processes.
In collaboration with the Director of Behavioral Health, ensures the appropriate and timely use of Utilization Management criteria and guidelines and medical policy in the administration of treatment to CenCal Health members.
Supports the Behavioral Health Department staff that report directly to the Behavioral Health Operations Manager with specialized knowledge of chronic co-morbid condition management, care integration, transitions, referral management, and all other aspects of care management and care coordination as it relates to mental and behavioral health.
Participate in internal and external audits.
Participate in State Fair Hearings as requested
Analyze and prepare regular reports of BH Utilization Management and Care Coordination activities.
Collaborate with Information Technology (IT) in the development of electronic health records, functionality, and reports.
Provide guidance to providers and members related to timely requests, authorization requirements, etc.
Internal meetings leading solutions-oriented approach to improve transitions of care, coordination, and health care delivery system.
Act as a liaison to internal and external customers for prompt resolution of issues.
Provide input for projects and programs within the Health Services Department.
Ensure the unit meets all departmental, regulatory, and contractual compliance goals.
Attend County and other external meetings as assigned.
Facilitate monthly/as-needed provider training on behalf of the department-including creating content
Monitor staff productivity and compliance.
Serve on agency committees.
Other duties as assigned.
Education and Experience
Required:
A current, active, and unrestricted California license as an R.N., LCSW, LMFT, LPCC.
Minimum of 2 years of experience in a supervisory position in a managed care setting or county behavioral health
Preferred:
Experience in a managed care setting
All your information will be kept confidential according to EEO guidelines.
Full job record
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| Board ID | 25aa97ac-b542-4aba-bb6c-f9f591a272f9 |
| Provider | smartrecruiters |
| Provider Job Key | 743999874267211 |
| Title | Behavioral Health Operations Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Santa Barbara, CA, United States |
| Department | Health Care Provider |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Santa Barbara |
| Salary Raw | Looking for a career that makes a difference in people’s lives? CenCal Health is a locally-run, not-for-profit health plan that serves nearly 180,000 people, with offices in both Santa Barbara and San Luis Obispo Counties. For 35 years we’ve been improving the health and well-being of our neighbors through partnership and collaboration, and we’re looking for exceptional, mission-driven professionals to help us grow. We are an employer of choice in Santa Barbara, offering competitive salaries, generous vacation & holidays, comprehensive health/dental/vision benefits including a CalPERS pension plan and 457 deferred income plan, a wellness program, a gym in our headquarters and even parking lot BBQs. Come join our group of nice people doing good work at a great company. For more information on who we are and what we do, please visit our website at www.cencalhealth.org Job Location: Santa Barbara Office 4050 Calle Real, Santa Barbara, CA 93110 Salary Range: $103898.00 – $161043.00 /year Position Type: Full-Time Monday to Friday Hybrid 2 days per week Benefits: Pension Plan Professional Development and Wellness Benefits Alternative Transportation Incentives Comprehensive medical, dental, vision & life insurance Paid Time Off Ten (10) paid holidays per year Apply Now: https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=83337&clientkey=596BEB0B80DDF299C4E06A78967BCA73 Job Summary The Behavioral Health Operations Manager is responsible for planning, organizing, and managing the daily operations of the Behavioral Health (BH) Utilization Management (UM) and Care Coordination team. The Operations Manager is responsible for inventory management, including meeting key performance indicators and regulatory requirements. The position contributes to maintaining up-to-date program descriptions, policies, and procedures; participates in special assignments, audits, and focus projects; and performs related work as assigned. Duties and Responsibilities Plan, develop, and oversee Behavioral Health (BH) Utilization Management (UM) and Care Coordination team functions and activities. Creates controls to monitor and track key performance indicators. Manages inventory, productivity, and staffing to ensure key performance indicators and regulatory requirements are met. Creates staffing models, productivity, and quality standards for team functions. In collaboration with Master Clinical Trainer, identify training and efficiency opportunities. Create and update Policies and Procedures in support of UM and Care Coordination functions. Review and optimize workflows to support efficient and effective processes. In collaboration with the Director of Behavioral Health, ensures the appropriate and timely use of Utilization Management criteria and guidelines and medical policy in the administration of treatment to CenCal Health members. Supports the Behavioral Health Department staff that report directly to the Behavioral Health Operations Manager with specialized knowledge of chronic co-morbid condition management, care integration, transitions, referral management, and all other aspects of care management and care coordination as it relates to mental and behavioral health. Participate in internal and external audits. Participate in State Fair Hearings as requested Analyze and prepare regular reports of BH Utilization Management and Care Coordination activities. Collaborate with Information Technology (IT) in the development of electronic health records, functionality, and reports. Provide guidance to providers and members related to timely requests, authorization requirements, etc. Internal meetings leading solutions-oriented approach to improve transitions of care, coordination, and health care delivery system. Act as a liaison to internal and external customers for prompt resolution of issues. Provide input for projects and programs within the Health Services Department. Ensure the unit meets all departmental, regulatory, and contractual compliance goals. Attend County and other external meetings as assigned. Facilitate monthly/as-needed provider training on behalf of the department-including creating content Monitor staff productivity and compliance. Serve on agency committees. Other duties as assigned. Education and Experience Required: A current, active, and unrestricted California license as an R.N., LCSW, LMFT, LPCC. Minimum of 2 years of experience in a supervisory position in a managed care setting or county behavioral health Preferred: Experience in a managed care setting All your information will be kept confidential according to EEO guidelines. |
| Salary Min | 103,898 |
| Salary Max | 161,043 |
| Salary Currency | USD |
| Salary Period | day |
| Source URL | https://jobs.smartrecruiters.com/CenCalHealth/743999874267211-behavioral-health-operations-manager |
| Apply URL | https://jobs.smartrecruiters.com/CenCalHealth/743999874267211-behavioral-health-operations-manager?oga=true |
| First Seen At | 2026-05-31 17:36:05Z |
| Last Seen At | 2026-06-06 19:41:49Z |
| Last Checked At | 2026-06-06 19:41:49Z |
| Last Changed At | 2026-05-31 17:36:05Z |
| Inactive At | — |
| Source Posted At | 2022-12-27 23:02:09Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=cencalhealth/date=2026-06-06/2026-06-06T19-41-48-793Z-e24fd60a361f8128f0f47648c76232ed3aeaf95ba7f5c04b886e92d54a5d8b9c.json |
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