Home › Companies › E1f9f84d D49b 470c Ac11 Bbd4b7bfe8c5 19000101 000001 › Customer Service Rep (Seasonal)
Customer Service Rep (Seasonal)
E1f9f84d D49b 470c Ac11 Bbd4b7bfe8c5 19000101 000001 · Oak Bluffs, MA, US, Oak Bluffs, MA · Active · $16–$20 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | E1f9f84d D49b 470c Ac11 Bbd4b7bfe8c5 19000101 000001 |
| Title | Customer Service Rep (Seasonal) |
| Normalized title | - |
| Department / team | - |
| Location | Oak Bluffs, MA, United States |
| Work model | - |
| Employment type | Temporary |
| Salary | $16–$20 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-03-05 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from E1f9f84d D49b 470c Ac11 Bbd4b7bfe8c5 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Oak Bluffs. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | E1f9f84d D49b 470c Ac11 Bbd4b7bfe8c5 19000101 000001 |
| Source | 0dd260ac-bdcc-4621-bc0c-d97b3bdfd4dc |
| ATS provider | ADP Workforce Now Recruiting |
Description
Seastreak, and its expanding fleet of High-Speed State of The Art Catamaran ferries, operates seasonally out of New Bedford with services to Martha’s Vineyard and Nantucket. If you are a friendly, energetic, and dependable person than we have the job for you! We are seeking seasonal Customer Service Representatives .
We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.
Employment will be from April through October.
Primary Responsibilities:
As a Customer Service Representative, you will be the first person our valued customers speak to and interact with. Responsibilities include:
Answering phones Selling tickets and making reservations by phone and in person, using an online booking system Scanning tickets as passengers board when needed Responding to customer questions and inquiries Organizing passenger lines and luggage carts when needed Making sure freight items are loaded onto the vessel Skills and Qualifications:
High School diploma Experience in customer service (preferred) Weekend and Holiday availability Employees must have their own island housing, or be able to commute from Woods Hole, MA Be able to follow directions and carry out instructions with ease. Be able to multitask in a fast-paced environment. Excellent communication skills and phone etiquette. Be able to understand cash handling procedures. Ability to learn and successfully navigate an online reservation system. Can provide the highest level of customer service and professionalism to all passengers. Willingness to familiarize oneself with Seastreak’s current offerings and schedules to best assist customer. Must be able to obtain a TWIC (Transportation Worker Identification Credential) after being hired. Certain felonies may exclude you from obtaining one.
Full job record
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| Org ID | a0c52d57-f4c4-4e5f-90b2-d41108fe58a8 |
| Source ID | 0dd260ac-bdcc-4621-bc0c-d97b3bdfd4dc |
| Board ID | 0dd260ac-bdcc-4621-bc0c-d97b3bdfd4dc |
| Provider | adp_workforcenow |
| Provider Job Key | 476146 |
| Title | Customer Service Rep (Seasonal) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Oak Bluffs, MA, US, Oak Bluffs, MA |
| Department | — |
| Team | — |
| Employment Type | temporary |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | MA |
| City | Oak Bluffs |
| Salary Raw | 16 To 20 (USD) Hourly |
| Salary Min | 16 |
| Salary Max | 20 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e1f9f84d-d49b-470c-ac11-bbd4b7bfe8c5&ccId=19000101_000001&lang=en_US&type=JS&jobId=476146&jwId=9200601829220_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e1f9f84d-d49b-470c-ac11-bbd4b7bfe8c5&ccId=19000101_000001&lang=en_US&type=JS&jobId=476146&jwId=9200601829220_1 |
| First Seen At | 2026-05-31 18:16:27Z |
| Last Seen At | 2026-06-06 13:02:19Z |
| Last Checked At | 2026-06-06 13:02:19Z |
| Last Changed At | 2026-06-06 13:02:19Z |
| Inactive At | — |
| Source Posted At | 2026-03-05 16:20:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=e1f9f84d-d49b-470c-ac11-bbd4b7bfe8c5|19000101_000001/date=2026-06-06/2026-06-06T13-02-18-818Z-0e5ee1fe7eeebb0f99afbbcc1866f25c0e6989c52eada2dc31cf0aa0c76eaa20.json |
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"requisitionDescription": "<div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\"> <link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.9.7/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><p style='box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\">Seastreak, and its expanding fleet of High-Speed State of The Art Catamaran ferries, operates seasonally out of New Bedford with services to Martha’s Vineyard and Nantucket. If you are a friendly, energetic, and dependable person than we have the job for you! We are seeking seasonal <b style=\"box-sizing: inherit; font-weight: 700;\">Customer Service Representatives</b>.</p><p style='box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>We are an equal opportunity employer. Applicants are considered for positions without regard to veteran status, uniformed servicemember status, race, color, religion, sex, national origin, age, physical or mental disability, genetic information or any other category protected by applicable federal, state, or local laws.</p><p style='box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><span style='color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; display: inline !important; float: none;' id=\"isPasted\"><strong>Employment will be from April through October.</strong></span></p><p style='box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style=\"box-sizing: inherit; font-weight: 700;\">Primary Responsibilities:</b></p><p style='box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'>As a Customer Service Representative, you will be the first person our valued customers speak to and interact with. Responsibilities include:</p><ul style='box-sizing: inherit; margin-bottom: 0.625rem !important; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Answering phones</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Selling tickets and making reservations by phone and in person, using an online booking system</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Scanning tickets as passengers board when needed</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Responding to customer questions and inquiries</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Organizing passenger lines and luggage carts when needed</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Making sure freight items are loaded onto the vessel</li></ul><p style='box-sizing: inherit; font-size: 0.875rem; line-height: 1.5; color: rgb(89, 89, 89); margin: 0px; margin-block-end: 0.75rem; font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><b style=\"box-sizing: inherit; font-weight: 700;\">Skills and Qualifications:</b></p><ul style='box-sizing: inherit; margin-bottom: 0.625rem !important; color: rgb(89, 89, 89); font-family: \"Indeed Sans\", \"Noto Sans\", \"Helvetica Neue\", Helvetica, Arial, \"Liberation Sans\", Roboto, Noto, sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">High School diploma</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Experience in customer service (preferred)</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Weekend and Holiday availability</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Employees must have their own island housing, or be able to commute from Woods Hole, MA</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Be able to follow directions and carry out instructions with ease.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Be able to multitask in a fast-paced environment.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Excellent communication skills and phone etiquette.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Be able to understand cash handling procedures.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Ability to learn and successfully navigate an online reservation system.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Can provide the highest level of customer service and professionalism to all passengers.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Willingness to familiarize oneself with Seastreak’s current offerings and schedules to best assist customer.</li><li style=\"box-sizing: inherit; font-size: 0.875rem; list-style: inside disc !important;\">Must be able to obtain a TWIC (Transportation Worker Identification Credential) after being hired. Certain felonies may exclude you from obtaining one.</li></ul></div></div></div></div>\n",
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