Relationship Manager

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          "text": "<p>•    Build a high value, consultative relationship with the client<br />•    Evangelize the Boomtrain product offering and train customers on how to use it<br />•    Proactively expand the deal size of each customer by helping customers increase usage and adopt additional Boomtrain products<br />•    Ensure 100% renewal rate<br />•    Build a community around our customers that share best practices and enjoy being a part of the Boomtrain ecosystem<br />•    Improve the operational performance of the Boomtrain Relationship Management team and how it collaborates with other Boomtrain teams<br />•    Project manage timelines with our Solutions team for proper on boarding and ensuring at all times that the customer is surpassing their KPI’s <br />Ensure client issues are promptly resolved by interfacing with the Boomtrain Solutions or Technical Support teams <br /></p>",
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          "text": "<p><b></b></p><div>•    3+ years of professional experience in a client facing role<br />•    Demonstrated experience in complex products and offerings whether that be enterprise CRM, ERP, Consulting Services, Marketing Automation Systems, <br />•    Memorable presence that gets chills when customers are discovering new ways to be successful with Boomtrain<br />•    Understanding of various technical architectures and operating systems and have the ability to communicate in a visual way to non-technical users<br />•    Experience managing high level client relationships and escalations<br />•    Media, Publishing or eCommerce experience is big bonus!<br /></div>",
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