Local IT Infrastructure & Shopfloor Support Technician

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    "description": "<div class=\"WordSection1\">\r\n<p style=\"text-align:justify;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:150%;\"><b><span style=\"line-height:150%;\"><span style=\"letter-spacing:1pt;\">SUMMARY OF POSITION</span></span></b></span>:</span></span></p>\r\n</div>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">The Local IT Infrastructure &amp; Shopfloor Support Engineer is responsible for the stable, secure, and efficient operation of the local IT infrastructure across two automotive production plants.<br />\r\nThis role ensures reliable 1st and 2nd level support for end users, shopfloor systems, servers, and network infrastructure, acting as the primary local IT contact between production, central IT, and external service providers.</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">The position has a strong operational focus and plays a critical role in maintaining production continuity and IT service quality in a 24/7 manufacturing environment.</span></span></p>\r\n\r\n<p style=\"margin-top:16px;\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"line-height:150%;\"><b><span style=\"line-height:150%;\"><span style=\"letter-spacing:1pt;\">JOB DUTIES &amp; ESSENTIAL FUNCTIONS:</span></span></b></span></span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>Local IT Infrastructure Operations</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Operate and maintain the local IT infrastructure at two production sites</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Ensure high availability of servers, networks, and end-user systems</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Perform regular system checks, patching, and maintenance activities</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Support implementation of global IT standards and policies at site level<b>&nbsp;</b></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>1st &amp; 2nd Level Support (End User &amp; Infrastructure)</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Provide 1st and 2nd level IT support for office and production users</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Troubleshoot hardware, software, network, and connectivity issues</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Support Windows clients, peripherals, mobile devices, and shopfloor PCs</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Escalate complex incidents to 3rd level or central IT when required<b>&nbsp;</b></span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>Server &amp; Network Administration</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Administer local server infrastructure (physical and virtual)</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Operate and monitor LAN/WAN, switches, firewalls, and Wi-Fi networks</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Support Active Directory, user management, and access controls</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Ensure backup, recovery, and basic disaster recovery procedures</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>Shopfloor IT &amp; Production Systems</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Ensure stable operation of shopfloor IT systems and production-related applications</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Support industrial PCs, scanners, printers, terminals, and label systems</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Act as IT interface for MES, ERP, and machine connectivity topics</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Provide rapid on-site support for production-critical IT incidents</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>Security &amp; Compliance</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Implement and enforce IT security policies at local site level</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Support audits and compliance requirements (e.g. IATF , TISAX)</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Ensure secure handling of user accounts, systems, and production data</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\"><b>Coordination &amp; Documentation</b></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Coordinate local IT activities with central IT teams and external vendors</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Manage local IT service providers and hardware suppliers</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Maintain accurate documentation of systems, network diagrams, and procedures</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Support IT projects such as upgrades, rollouts, and site expansions</span></span></li>\r\n</ul>\r\n",
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preferred</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Hands-on experience with shopfloor IT and production-critical systems</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Verdana,Geneva,sans-serif;\">Two (2) year degree in related computer sciences</span></span></li>\r\n</ul>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#1f1f1f;\"><b>Language Skills</b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Good English skills</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Good Spanish skills would be an advantage</span></span></li>\r\n</ul>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#1f1f1f;\"><b>Personal Skills</b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">High sense of responsibility and service orientation</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Ability to work independently in an operational environment</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Strong troubleshooting and problem-solving skills</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Good communication skills with both IT and production users</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Willingness to provide on-site support and occasional off-hours support</span></span></li>\r\n</ul>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p class=\"levrw\" style=\"margin-top:4px;margin-bottom:4px;margin-left:8px;\">&nbsp;</p>\r\n\r\n<p><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\"><span style=\"background:#FFFFFF;\"><span style=\"color:#1f1f1f;\"><b>Technical Skills</b></span></span></span></span></p>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Strong knowledge of Windows client and server environments</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Solid understanding of networking (LAN/WAN, TCP/IP, VLAN, Wi-Fi)</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Experience with Active Directory and user management</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Familiarity with virtualization, backup, and monitoring tools</span></span></li>\r\n\t<li><span style=\"font-family:Verdana,Geneva,sans-serif;\"><span style=\"display:block;font-size:14px;\">Basic understanding of IT security and compliance requirements</span></span></li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n\r\n<ul style=\"margin-bottom:4px;\">\r\n\t<li>&nbsp;</li>\r\n</ul>\r\n",
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      "date": "2022-02-20T16:39:10.000Z",
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