Caregiver Program Specialist

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    "requisitionDescription": "<div><p>Caregiver Program Specialist $28.58/hour</p><p data-pasted=\"true\"><strong>Position Summary</strong>: This position&rsquo;s primary role is conducting initial assessments of caregivers&rsquo; needs and providing ongoing support to caregivers in compliance with the Executive Office of Aging &amp; Independence (AGE) and agency guidelines. This position will also provide back-up support to the Home Care Department with initial intakes as needed.</p><p><strong>Principal Accountabilities:</strong></p><p>Caregiver Support/Assistance</p><p style=\"margin-left: 20px;\">&bull; Provides personal assistance in connecting caregivers with resources and services</p><p style=\"margin-left: 20px;\">&bull; Provides one-on-one counseling, coaching, and case-management</p><p style=\"margin-left: 20px;\">&bull; Conducts caregiver assessments and develops caregiver actions plans</p><p style=\"margin-left: 20px;\">&bull; Facilitates family meetings</p><p style=\"margin-left: 20px;\">&bull; Maximizes service options available</p><p style=\"margin-left: 20px;\">&bull; Maintains a list of local resources including support groups, memory caf&eacute;s, and gatherings</p><p style=\"margin-left: 20px;\">&bull; Connects caregivers to other community resources as needed (e.g., professional counseling</p><p>Training/Education</p><p style=\"margin-left: 20px;\">&bull; Identifies, refers, and/or coordinates and facilitates caregiver training in group settings or for</p><p style=\"margin-left: 20px;\">individuals</p><p style=\"margin-left: 20px;\">&bull; Utilizes evidence-based programs (e.g., Powerful Tools for Caregivers) and other programs</p><p style=\"margin-left: 20px;\">viewed as successful for maximum benefit to caregivers.</p><p>Support Group</p><p style=\"margin-left: 20px;\">&bull; Makes referrals to community support groups operated outside of the ASAP</p><p style=\"margin-left: 20px;\">&bull; Assists existing or new support groups with logistics, content, materials, etc.</p><p>Information Services/Outreach</p><p style=\"margin-left: 20px;\">&bull; Builds relationships with local service providers, employers, and community groups</p><p style=\"margin-left: 20px;\">&bull; Conducts caregiver informational sessions in the community, e.g., at Councils on Aging, public</p><p style=\"margin-left: 20px;\">and private workplaces, etc.</p><p style=\"margin-left: 20px;\">&bull; Promotes caregiver outreach using a broad range of local contacts and media</p><p style=\"margin-left: 20px;\">&bull; Distributes caregiver information and materials to community locations, e.g., libraries,</p><p style=\"margin-left: 20px;\">community centers, fairs, faith communities, etc.</p><p>Home Care Department Support</p><ul><li>Completes initial intakes based on regulatory guidelines.</li><li>Determines eligibility for programs.</li><li>Develop appropriate service plans that meet consumer choice and budget guidelines.</li><li>Partners with vendors to implement home care services.</li><li>Assists consumers with problem solving and makes referrals as needed.</li><li>Screens for public benefits and assistance with referrals and applications as needed.</li><li>Document phone calls, visits, and all activities in accordance with AGE and agency requirements.</li><li>Maintains caregiver and consumer records accurately and within the mandated timeframe.</li><li>Communicate with case management staff upon a case transfer.</li></ul><p><strong>Qualifications:</strong></p><p><u>Education</u>: Bachelor&rsquo;s degree in human services or related discipline preferred; experience with caregiver work or community out-reach will be considered.</p><p><u>Experience</u>: Work with elder population, understanding family dynamics.</p><p><u>Special Skills/Knowledge</u>: Excellent oral and written communications skills, ability to effectively relate to a wide variety of personalities, strong assessment skills, basic computer skills, demonstrated organizational and time management skills, ability to multi-task and work in a fast-paced, high volume work environment. Driver&rsquo;s license and reliable transportation required.</p><p>&bull;This job description is intended to be general, will evolve over time, and is subject to periodic updating.</p><p>This job description does not constitute a written or implied contract of employment.</p><p>EOE M/F/D/V</p></div>\n",
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