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Home › Companies › E6229f05 198a 4fb9 A3bf 1f80e1ca6348 19000101 000001 › Claims Manager

Claims Manager

E6229f05 198a 4fb9 A3bf 1f80e1ca6348 19000101 000001 · Glen Allen, VA, US, Glen Allen, VA · On Site · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyE6229f05 198a 4fb9 A3bf 1f80e1ca6348 19000101 000001
TitleClaims Manager
Normalized title-
Department / team-
LocationGlen Allen, VA, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-04 / 2026-06-05
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from E6229f05 198a 4fb9 A3bf 1f80e1ca6348 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Glen Allen.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyE6229f05 198a 4fb9 A3bf 1f80e1ca6348 19000101 000001
Sourcecfb3b32a-bb70-4f17-93c0-f1d0aa94b8b2
ATS providerADP Workforce Now Recruiting

Description

Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier and proud affiliate of the Auto-Owners Insurance Group since 2016. With authority in all 50 states and Washington, D.C., ACIC provides innovative insurance solutions while maintaining a strong financial foundation, reflected in our A.M. Best rating of A+ (Superior). Our strength comes from our people. For six consecutive years, we've been certified a Great Place to Work and consistently ranked among Fortune’s “100 Best Small and Medium Workplaces”. At ACIC, we foster a culture where everyone belongs. We’re a team—supporting one another through leadership development, mentorship programs, career certifications, and comprehensive benefits. Our benefits include: Health, Dental & Vision plans (HSA & PPO options) 401(k) with company match + financial advisor access Tuition reimbursement & student loan assistance Paid parental leave Counseling and mental wellness support Flexible work and in-office schedules Whether you're just starting your career or looking to grow it, Atlantic Casualty is where talent thrives, and teamwork drives success. Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company. www.atlanticcasualty.net/about-acic/our-careers/ SUMMARY: Manages personnel in the unit to assure claim processing in a prompt, professional and efficient manner in accordance with company guidelines and procedures. May manage complex claim files. Reviews claim files providing direction and settlement authorization. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Assist and direct examiners/adjusters in the proper investigation of coverage and liability issues and extend settlement authority to effect accurate, timely, cost effective handling of claims. • May manage the claims clerical staff as needed. • Give technical direction to adjusters (either staff or independent) and administratively supervises staff adjusters. • Manage litigation, subrogation and salvage to ensure cost effective returns. • Furnish appropriate weekly and monthly management reports / results to Director of Claims. • Assist in training and developing staff. • Read and interpret insurance contracts. • Conduct monthly quality control reviews of claim files. • Ensure employee objectives, performance and evaluations are consistent with department goals and objectives. • Responsible for training and development of staff, managing performance, resolving conflicts and problems, and distributing and checking work. • Make recommendation regarding hiring, salary increases, and promoting and terminating associates. • Have daily contact with claims directors, examiners, adjusters, insureds, claimants, attorneys, vendors, agents and other department managers. • Have contact with auditors and government/regulatory agencies. • Have access to information that is important and must be kept confidential. • Perform other similar or related duties as assigned. REQUIRED EDUCATION/EXPERIENCE: • 4-year degree from an accredited institution. • 10 years’ successful claims handling including advanced skills in coverage, investigation, negotiation, salvage and subrogation is a plus. • 3-5 years’ experience as a Supervisor or Manager is a plus. • 3-5 years’ experience with multi-line claims; heavy emphasis on Garage, Commercial Liability, Material damage claims and Commercial GL is a plus. • 3-5 years’ experience with multi-state responsibilities is a plus. • Experience with Excess and Surplus lines is a plus. • Resident adjuster’s license in North Carolina. • Non-resident adjuster’s license where required in the state where ACIC does business. Revised 09/27/2021 REQUIRED SKILLS: • Knowledge of and adherence to state laws and regulations governing the handling of property and casualty claims. • Basic understanding of accounting principles, construction, underwriting, marketing and auto physical damage estimating. • Knowledge of medical terms and legal issues. • Advanced communication skills are required to understand, interpret and convey technical information. • Knowledge of the litigation process and procedures. • Knowledge of coverage, investigation, negotiation, salvage, subrogation, construction and auto physical damage. MENTAL REQUIREMENTS: Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in written or diagram form. Reasoning; dealing with problems involving a few variables in standard situations. PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 25 pounds, sometimes as much as 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus. WORK ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Works primarily indoors. Normal office environment Non-standard hours based on project and system support needs. TRAVEL: 20%

Full job record

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Org ID330b948d-ba44-44c5-afb8-32c33eb38231
Source IDcfb3b32a-bb70-4f17-93c0-f1d0aa94b8b2
Board IDcfb3b32a-bb70-4f17-93c0-f1d0aa94b8b2
Provideradp_workforcenow
Provider Job Key581244
TitleClaims Manager
Normalized Title—
Statusactive
Activeyes
Location TextGlen Allen, VA, US, Glen Allen, VA
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionVA
CityGlen Allen
Salary Raw—
Salary Min—
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=e6229f05-198a-4fb9-a3bf-1f80e1ca6348&ccId=19000101_000001&lang=en_US&type=JS&jobId=581244&jwId=9206267294998_1
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First Seen At2026-06-05 03:02:06Z
Last Seen At2026-06-06 13:20:41Z
Last Checked At2026-06-06 13:20:41Z
Last Changed At2026-06-06 13:20:41Z
Inactive At—
Source Posted At2026-06-04 20:58:00Z
Source Updated At—
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Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><div><p data-pasted=\"true\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'>Atlantic Casualty Insurance Company (ACIC) is a recognized Excess and Surplus Lines carrier and proud affiliate of the Auto-Owners Insurance Group since 2016. With authority in all 50 states and Washington, D.C., ACIC provides innovative insurance solutions while maintaining a strong financial foundation, reflected in our A.M. Best rating of A+ (Superior).</p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'>&nbsp;Our strength comes from our people. For six consecutive years, we&#39;ve been certified a Great Place to Work and consistently ranked among Fortune&rsquo;s &ldquo;100 Best Small and Medium Workplaces&rdquo;. At ACIC, we foster a culture where everyone belongs. We&rsquo;re a team&mdash;supporting one another through leadership development, mentorship programs, career certifications, and comprehensive benefits.</p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'>&nbsp;<strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Our benefits include:</strong></p><ul type=\"disc\" style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Health, Dental &amp; Vision plans (HSA &amp; PPO options)</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">401(k) with company match + financial advisor access</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Tuition reimbursement &amp; student loan assistance</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Paid parental leave</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Counseling and mental wellness support</li><li style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000;\">Flexible work and in-office schedules</li></ul><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">&nbsp;</strong>Whether you&#39;re just starting your career or looking to grow it, Atlantic Casualty is where talent thrives, and teamwork drives success.</p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'><strong style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; font-weight: 700;\">Please visit our Careers Page for more information on the benefits and programs you will enjoy by joining the team at Atlantic Casualty Insurance Company.</strong></p><p style='box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; line-height: 1.25; margin-top: 0px; margin-bottom: 1rem; color: rgb(38, 35, 33); font-family: Circular, -apple-system, BlinkMacSystemFont, \"Segoe UI\", Roboto, Oxygen, Ubuntu, Cantarell, \"Fira Sans\", \"Droid Sans\", \"Helvetica Neue\", sans-serif; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; background-color: rgb(255, 255, 255);'>&nbsp;<a target=\"_blank\" href=\"http://www.atlanticcasualty.net/about-acic/our-careers/\" style=\"box-sizing: border-box; outline: none; --tw-shadow: 0 0 #0000; --tw-ring-inset: ; --tw-ring-offset-width: 0px; --tw-ring-offset-color: #fff; --tw-ring-color: rgba(59,130,246,.5); --tw-ring-offset-shadow: 0 0 #0000; --tw-ring-shadow: 0 0 #0000; color: rgb(50, 79, 165); font-weight: 400; text-decoration: none;\">www.atlanticcasualty.net/about-acic/our-careers/</a></p><p><br></p><p data-pasted=\"true\">SUMMARY: Manages personnel in the unit to assure claim processing in a prompt, professional and efficient manner in accordance with company guidelines and procedures. May manage complex claim files. Reviews claim files providing direction and settlement authorization.</p><p>ESSENTIAL DUTIES AND RESPONSIBILITIES:</p><p>&bull; Assist and direct examiners/adjusters in the proper investigation of coverage and liability issues and extend settlement authority to effect accurate, timely, cost effective handling of claims.</p><p>&bull; May manage the claims clerical staff as needed.</p><p>&bull; Give technical direction to adjusters (either staff or independent) and administratively supervises staff adjusters.</p><p>&bull; Manage litigation, subrogation and salvage to ensure cost effective returns.</p><p>&bull; Furnish appropriate weekly and monthly management reports / results to Director of Claims.</p><p>&bull; Assist in training and developing staff.</p><p>&bull; Read and interpret insurance contracts.</p><p>&bull; Conduct monthly quality control reviews of claim files.</p><p>&bull; Ensure employee objectives, performance and evaluations are consistent with department goals and objectives.</p><p>&bull; Responsible for training and development of staff, managing performance, resolving conflicts and problems, and distributing and checking work.</p><p>&bull; Make recommendation regarding hiring, salary increases, and promoting and terminating associates.</p><p>&bull; Have daily contact with claims directors, examiners, adjusters, insureds, claimants, attorneys, vendors, agents and other department managers.</p><p>&bull; Have contact with auditors and government/regulatory agencies.</p><p>&bull; Have access to information that is important and must be kept confidential.</p><p>&bull; Perform other similar or related duties as assigned.</p><p>REQUIRED EDUCATION/EXPERIENCE:</p><p>&bull; 4-year degree from an accredited institution.</p><p>&bull; 10 years&rsquo; successful claims handling including advanced skills in coverage, investigation, negotiation, salvage and subrogation is a plus.</p><p>&bull; 3-5 years&rsquo; experience as a Supervisor or Manager is a plus.</p><p>&bull; 3-5 years&rsquo; experience with multi-line claims; heavy emphasis on Garage, Commercial Liability, Material damage claims and Commercial GL is a plus.</p><p>&bull; 3-5 years&rsquo; experience with multi-state responsibilities is a plus.</p><p>&bull; Experience with Excess and Surplus lines is a plus.</p><p>&bull; Resident adjuster&rsquo;s license in North Carolina.</p><p>&bull; Non-resident adjuster&rsquo;s license where required in the state where ACIC does business.</p><p>Revised 09/27/2021</p><p>REQUIRED SKILLS:</p><p>&bull; Knowledge of and adherence to state laws and regulations governing the handling of property and casualty claims.</p><p>&bull; Basic understanding of accounting principles, construction, underwriting, marketing and auto physical damage estimating.</p><p>&bull; Knowledge of medical terms and legal issues.</p><p>&bull; Advanced communication skills are required to understand, interpret and convey technical information.</p><p>&bull; Knowledge of the litigation process and procedures.</p><p>&bull; Knowledge of coverage, investigation, negotiation, salvage, subrogation, construction and auto physical damage.</p><p>MENTAL REQUIREMENTS:</p><p>Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of instructions in written or diagram form. Reasoning; dealing with problems involving a few variables in standard situations.</p><p>PHYSICAL REQUIREMENTS:</p><p>The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>While performing the duties of this job, the employee is regularly required to use hands to finger, handle controls and talk or hear. The employee frequently is required to sit and reach with hands and arms. The employee is occasionally required to stand and walk. The employee must frequently lift and/or move up to 25 pounds, sometimes as much as 50 pounds. Specific vision abilities required by this job include close vision, color vision, and the ability to adjust focus.</p><p>WORK ENVIRONMENT:</p><p>The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</p><p>The noise level in the work environment is usually moderate. Works primarily indoors. Normal office environment Non-standard hours based on project and system support needs.</p><p>TRAVEL: 20%</p></div></div>\n",
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