Front Desk Agent

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{
  "list_job": {
    "title": "Front Desk Agent",
    "postedOn": "Posted Yesterday",
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    "externalPath": "/job/Executive-Centre/Front-Desk-Agent_JR91552-1",
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    "id": "188a19a8a4f91001fa921ec551250001",
    "title": "Front Desk Agent",
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    "jobReqId": "JR91552",
    "location": "Executive Centre",
    "postedOn": "Posted Yesterday",
    "timeType": "Full time",
    "startDate": "2026-06-19",
    "externalUrl": "https://mymvw.wd5.myworkdayjobs.com/MVW/job/Executive-Centre/Front-Desk-Agent_JR91552-1",
    "jobPostingId": "Front-Desk-Agent_JR91552-1",
    "jobDescription": "Hourly Rate: $24.74<p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><div><p><span><span>Are you looking for a place where meaningful moments are made together? </span></span><span> </span></p></div><div><div><div><div><div><div><p><span> </span></p></div><div><p><span><span>At </span></span><span><span>Aqua Aston Hospitality (AAH)</span></span><span><span>, we make vacation dreams come true for travelers around the world in a supportive, friendly, and beautiful work environment. As a </span></span><b><span>Guest Services Agent</span></b><span><span> at </span></span><span><span>AAH</span></span><span><span>, you will </span><span>assist</span><span> in providing our Owners/guests with experiences and events to make memorable vacation memories, where we are empowered to be our best selves.</span></span><span> </span></p></div><div><p><span> </span></p></div><div><p><b><span>Hourly Wage: $24.74<br /><br />Where great benefits lead to a </span><span>life fulfilled</span><span>.</span></b><span> </span></p></div><div><ul><li><p><span><span>Competitive Pay</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span><span>Medical/Dental/Vision/401K</span> opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Travel </span><span>discounts</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Credit Union Membership</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Tuition Reimbursement</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Professional Counseling &amp; Family Support</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Growth and Development Opportunities</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>*Benefit Eligibility will vary by position</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>S</span><span>ite Specific Perks</span></b><span> </span></p></div><div><div><div><ul><li><p><span><span>On-site subsidized employee parking</span></span><span> </span></p></li></ul></div></div><div><div><ul><li><p><span><span>Employee breakroom amenities </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Complimentary uniform dry cleaning </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Celebratory Luncheons</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Local restaurant discounts</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Discounted theme park tickets and rental cars</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Community service opportunities</span></span><span> </span></p></li></ul></div></div></div><div><p><span> </span></p></div></div><div><div><p><b><span>As a Guest Services Agent, a typical day</span><span> will include: </span></b><span>  (Night Auditor)</span></p></div><div><ul><li><p><span><span>Checks Owners/guests into their villas for their stay, and reviews property amenities, services, hours of operations, and local areas of interest and activities.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Actively listens and responds positively to guests&#39; questions, concerns, and requests and contacts other departments to help resolve guest issues</span><span>. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Identifies</span><span> and explains room features to guests (e.g., use of room key, </span><span>ice,</span><span> and vending areas, </span><span>etc.)</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Follow</span><span> up with </span><span>Owner/</span><span>guests to ensure their requests or problems have been met to their satisfaction. </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>A</span><span>nswer</span><span>s</span><span> telephone calls</span><span> and routes calls to the proper department as applicable</span><span>.   </span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>May be asked to </span><span>assist</span><span> with bellman and runner duties depending on facility or location.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>Guest Experience and Company Standards</span></b><span> </span></p></div><div><ul><li><p><span><span>Welcome and greet guests and </span><span>anticipate</span><span> and address their needs.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Interact with colleagues and guests professionally and promptly.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Contribute to team goals.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Always follow company policies and safety procedures.</span></span><span> </span></p></li></ul></div><div><p><span> </span></p></div><div><p><b><span>To Become a Guest Services Agent at </span><span>AAH</span><span>: </span></b><span> </span></p></div><div><ul><li><p><span><span>Available to work various shifts, holidays, and both weekend days.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Reach overhead and below the knees, perform bending, twisting, pulling, and stooping, and be able to stand, sit, or walk for an extended </span><span>period of time</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Lift/Carry/Push/Pull Items that Weigh up to</span><span> </span><span>25lbs</span><span> without </span><span>assistance</span><span>.</span></span><span> </span></p></li></ul></div><div><ul><li><p><span><span>Position may require background and drug screening</span><span> </span><span>contingent on company policy </span><span>in accordance with</span><span> applicable legal requirements. </span> </span><br /><br /><span>#imvwro</span></p></li></ul></div></div></div></div></div></div><p style=\"text-align:inherit\"></p><p style=\"text-align:inherit\"></p><p style=\"text-align:left\"><span>Marriott Vacations Worldwide is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.</span></p>",
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