Guest Experience Associate - FOK

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    "ExternalDescriptionStr": "<p><span style=\"font-size:10.0pt;\">As a <strong>Guest Experience Associate</strong>, you are a vital part of our hospitality team, ensuring every guest’s arrival, stay, and departure is handled with professionalism, warmth, and care. Your primary responsibility is to deliver an exceptional experience, by consistently reflecting Signature Aviation’s gold standard and commitment to service, safety, and guest satisfaction.</span></p><p><span style=\"font-size:10.0pt;\">In this role, you’ll coordinate and support guest arrivals and departures, provide safe and courteous transportation to and from the airport and surrounding locations, and oversee secure airport access points; all while maintaining a <strong>guest-first mindset</strong> in every interaction.</span></p><p><span style=\"font-size:10.0pt;\">This role is ideal for someone who thrives in a fast-paced, luxury-driven environment and enjoys creating memorable moments for others. Flexibility is essential, as shifts may include nights, weekends, and holidays, and tasks are performed both indoors and outdoors; sometimes in challenging weather or near active aircraft operations.</span></p><p><span style=\"font-size:10.0pt;\">If you’re passionate about delivering hospitality with purpose and poise, this is your opportunity to shine.</span></p>",
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    "CorporateDescriptionStr": "<blockquote style=\"margin: 0 0 0 40px; border: none; padding: 0px;\">\n <p class=\"MsoNormal\">With more than 225 locations worldwide, Signature Aviation is the largest global network of private aviation terminals, delivering safe, convenient, and elevated experiences to those we serve. As a premier hospitality organization and a certified Great Place to Work™, we are committed to redefining private air travel. Our nearly 6,000-strong team of aviation experts and enthusiasts is dedicated to delivering excellence to our guests and communities, and it starts with taking care of our team. Signature provides a variety of benefits, programs, and resources to support our team members’ overall well-being and professional development. We proudly volunteer and give back, focusing on elevating the neighborhoods where we operate, empowering the next generation of aviation professionals, and supporting our veterans.&nbsp;</p>\n</blockquote>\n<p class=\"MsoNormal\" style=\"margin-left: 16.5pt;\">From your health to your financial wellness, there are several benefits for you and your family when joining Signature Aviation.</p>\n<p class=\"MsoNormal\"><b>&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;Our Benefits:</b></p>\n<p class=\"MsoNormal\"></p>\n<ul>\n <li>Medical/prescription drug, dental, and vision Insurance</li>\n <li>Health Savings Account</li>\n <li>Flexible Spending Accounts</li>\n <li>Life Insurance</li>\n <li>Disability Insurance</li>\n <li>401(k)</li>\n <li>Critical Illness, Hospital Indemnity and Accident Insurance</li>\n <li>Identity Theft and Legal Services</li>\n <li>Paid time off</li>\n <li>Paid Maternity Leave</li>\n <li>Tuition reimbursement&nbsp;</li>\n <li>Training and Development</li>\n <li>Employee Assistance Program (EAP) &amp; Perks</li>\n</ul>\n<div>\n <br/>\n</div>\n<div>\n Qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, or other protected characteristics.\n</div>\n<p></p><b></b>",
    "ExternalPostedStartDate": "2026-05-15T18:58:59+00:00",
    "ExternalQualificationsStr": "<p><span style=\"font-size: 10pt;\"><strong>Minimum Education and/or Experience:</strong></span></p><ul><li><span style=\"font-size: 10pt;\">High School Diploma or General Education Degree (GED).&nbsp;</span></li><li><span style=\"font-size: 10pt;\">At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred.</span></li><li><span style=\"font-size: 10pt;\">Must possess a valid state driver’s license.&nbsp;</span></li><li><span style=\"font-size: 10pt;\">Minimum of 18 years of age.</span></li><li><span style=\"font-size: 10pt;\">Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.</span></li><li><span style=\"font-size: 10pt;\">Must be legally authorized to work in the jurisdiction of employment.</span></li><li><span style=\"font-size: 10pt;\">Must be able to exercise good judgment and follow directions/directives from supervisor/management.</span></li><li><span style=\"font-size: 10pt;\">Able to drive standard and automatic transmission vehicles.</span></li></ul><p style=\"margin-left: 0.25in;\">&nbsp;</p><p><span style=\"font-size: 10pt;\"><strong>Additional essential knowledge and skills:</strong></span></p><ul><li><span style=\"font-size: 10pt;\"><strong>Hospitality Skills:&nbsp; </strong>Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred.</span></li><li><span style=\"font-size: 10pt;\"><strong>Language Skills:&nbsp; </strong>Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks.<strong>&nbsp; </strong>Ability to read and comprehend documents such as safety rules, operating instructions and procedure manuals.&nbsp;</span></li><li><span style=\"font-size: 10pt;\"><strong>Critical Thinking / Reasoning Ability:&nbsp; </strong>Ability to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.</span></li><li><span style=\"font-size: 10pt;\"><strong>Interpersonal Skills:</strong> Ability to get along and work well with others. &nbsp;Excellent interpersonal skills for effective collaboration with team members and service to guests.</span></li><li><span style=\"font-size: 10pt;\"><strong>Multitasking:</strong>&nbsp; Ability to handle multiple tasks simultaneously while maintaining attention to detail.&nbsp;</span></li><li><span style=\"font-size: 10pt;\"><strong>Computer Skills:</strong>&nbsp; Ability to use a computer, learn necessary company software and timely complete Signature’s training programs.</span></li></ul><p>&nbsp;</p><p><span style=\"font-size: 10pt;\">Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.&nbsp; The pay for this position is $24.00 - $25.00 hourly.</span></p>",
    "InternalQualificationsStr": "<p><span style=\"font-size: 10pt;\"><strong>Minimum Education and/or Experience:</strong></span></p><ul><li><span style=\"font-size: 10pt;\">High School Diploma or General Education Degree (GED).&nbsp;</span></li><li><span style=\"font-size: 10pt;\">At least 1 year of customer experience-related work in retail, hospitality, or sales is preferred.</span></li><li><span style=\"font-size: 10pt;\">Must possess a valid state driver’s license.&nbsp;</span></li><li><span style=\"font-size: 10pt;\">Minimum of 18 years of age.</span></li><li><span style=\"font-size: 10pt;\">Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the Company's applicable insurance policies.</span></li><li><span style=\"font-size: 10pt;\">Must be legally authorized to work in the jurisdiction of employment.</span></li><li><span style=\"font-size: 10pt;\">Must be able to exercise good judgment and follow directions/directives from supervisor/management.</span></li><li><span style=\"font-size: 10pt;\">Able to drive standard and automatic transmission vehicles.</span></li></ul><p style=\"margin-left: 0.25in;\">&nbsp;</p><p><span style=\"font-size: 10pt;\"><strong>Additional essential knowledge and skills:</strong></span></p><ul><li><span style=\"font-size: 10pt;\"><strong>Hospitality Skills:&nbsp; </strong>Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality. Must be able to anticipate and act on guest needs and prioritize guest requests and job responsibilities by exhibiting a keen ability to multi-task in a fast-paced environment. Must be able to maintain professionalism and confidentiality. Experience with conflict resolution in a hospitality environment is preferred.</span></li><li><span style=\"font-size: 10pt;\"><strong>Language Skills:&nbsp; </strong>Clearly communicate in English with others in person, via telephone, radio communicators, and in writing for purposes of performing certain job duties and safety-sensitive tasks.<strong>&nbsp; </strong>Ability to read and comprehend documents such as safety rules, operating instructions and procedure manuals.&nbsp;</span></li><li><span style=\"font-size: 10pt;\"><strong>Critical Thinking / Reasoning Ability:&nbsp; </strong>Ability to carry out simple one or two-step instructions. Ability to deal with standardized situations with only occasional or no variables.</span></li><li><span style=\"font-size: 10pt;\"><strong>Interpersonal Skills:</strong> Ability to get along and work well with others. &nbsp;Excellent interpersonal skills for effective collaboration with team members and service to guests.</span></li><li><span style=\"font-size: 10pt;\"><strong>Multitasking:</strong>&nbsp; Ability to handle multiple tasks simultaneously while maintaining attention to detail.&nbsp;</span></li><li><span style=\"font-size: 10pt;\"><strong>Computer Skills:</strong>&nbsp; Ability to use a computer, learn necessary company software and timely complete Signature’s training programs.</span></li></ul><p>&nbsp;</p><p><span style=\"font-size: 10pt;\">Pay ranges vary based on multiple factors including, without limitation, skill sets, education, shift worked, responsibilities, seniority, geographical market, merit, output, productivity, prior training or experience, and travel.&nbsp; The pay for this position is $24.00 - $25.00 hourly.</span></p>",
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