Service Coordinator

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  "last_changed_at": "2026-05-30T05:45:27.368Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Mt Wellington, Auckland, 1062, New Zealand",
    "city": "Mt Wellington",
    "region": "Auckland",
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    "is_remote": false,
    "confidence": 0.8
  },
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  "salary_min": null,
  "inferred_at": "2026-06-06T09:46:26.941Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "Mt Wellington, Auckland, 1062, New Zealand",
      "city": "Mt Wellington",
      "region": "Auckland",
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      "confidence": 0.8
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    "countries": []
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{
  "list_job": {
    "id": "290",
    "isRemote": null,
    "location": {
      "city": "Mt Wellington",
      "state": "Auckland"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "19110",
    "locationType": "0",
    "jobOpeningName": "Service Coordinator",
    "departmentLabel": "National Logistics Centre",
    "employmentStatusLabel": "Full time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Mt Wellington",
      "state": "Auckland",
      "postalCode": "1062",
      "addressCountry": "New Zealand"
    },
    "datePosted": "2026-05-18",
    "atsLocation": {
      "city": null,
      "state": null,
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      "countryId": null
    },
    "description": "<p><span><span>Are you an experienced </span><span>Service Coordinator </span><span>or </span><span>a </span><span>highly effective </span><span>resource planner </span><span>who is looking for your next opportunity at an outstanding company?</span></span><span> </span></p>\n<p><br></p>\n<p><span><span>Join our Supply Chain team at our new National Logistics Centre in Mount Wellington</span></span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>Why </span><span>You’ll</span><span> Love Working with Us</span></span></span><span> </span></p>\n<p><br></p>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Great Team Benefits: </span></span></span><span><span>Competitive salary and benefits package including health insurance, a paid volunteer day per year, fun team </span><span>events</span><span> and social activities.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Customer-Centric Culture</span></span></span><span><span>: </span><span>We’re</span><span> passionate about delivering exceptional support and building trusted partnerships with our customers.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span style=\"font-weight: bold\"><span><span>Diverse </span><span>Working Environment</span></span></span><span><span>: </span><span>Grow as you w</span><span>ork </span><span>across a wide range of customers, </span><span>products</span><span> and projects within an effective, </span><span>supportive</span><span> and high performing team.</span></span><span> </span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>What we are looking for</span><span>:</span></span></span><span> </span></p>\n<p><br></p>\n<p><span><span>We are </span><span>seeking</span><span> a motivated and capable professional with experience coordinating projects or resources, ensuring seamless delivery from </span><span>initial</span><span> quotation through to final invoicing. With a strong attention to detail, you will be confident working with numbers and </span><span>maintaining</span><span> </span><span>high levels</span><span> of accuracy.</span></span><span> </span></p>\n<p><span><span>You are highly organised and thrive in a fast-paced, dynamic environment, with the ability to effectively manage multiple priorities while consistently delivering excellent outcomes for customers.</span></span><span> </span></p>\n<p><span><span>Success in this role requires a collaborative mindset, with the ability to work across different areas of the business, balance customer needs, and plan resources effectively to ensure services are delivered in full and on time.</span></span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>What you will do:</span></span></span><span> </span></p>\n<p><br></p>\n<p><span><span>Reporting to the </span><span>Head </span><span>of Supply Chain,</span><span> you will be engaged in our National Logistics Centre, as a key contributor to our growing Supply Chain Team. </span></span><span> </span></p>\n<p><span><span>Primarily</span><span>,</span><span> you will </span><span>be working</span><span> </span><span>across our </span><span>Service Delivery and Logistics teams </span><span>and effectively coordinating delivery to our wider business across New Zealand</span><span>. </span></span><span> </span></p>\n<p><span><span>Your </span><span>outstanding </span><span>interperso</span><span>nal skills will be </span><span>paramount to yo</span><span>ur success </span><span>in this role </span><span>as you will be an expert </span><span>at</span><span> managing expectations </span><span>across a variety of key people at </span><span>different </span><span>organisational </span><span>levels</span><span>,</span><span> including customers, suppliers and </span><span>across the Cyclone business.</span><span> </span></span><span> </span></p>\n<p><br></p>\n<p><span><span>Your primary responsibilities will also include:</span></span><span> </span></p>\n<p><br></p>\n<ul>\n<li><span><span>Providing direct support to </span><span>our </span><span>N</span><span>ational </span><span>Logistics </span><span>Centre </span><span>and National Sales teams</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Workflow</span><span> coordination, including prioritisation, resource planning, inventory </span><span>availability,</span><span> and freight/delivery </span><span>timeframes</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Pro-active </span><span>coordination, project roll out, and stakeholder engagement</span><span>,</span><span> </span><span>ensuring that tasks are tracking </span><span>in accordance with</span><span> delivery deadlines.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Services </span><span>estimates, </span><span>scheduling, </span><span>tracking, </span><span>contracts, </span><span>billing</span><span> </span><span>and </span><span>product </span><span>recoveries</span><span>.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Services invoicing </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Product</span><span> stockholding, </span><span>administration, </span><span>run rate, quality and returns authorisation, </span><span>handling,</span><span> and resolution.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Provid</span><span>ing</span><span> an outstanding level of customer and stakeholder support and communication.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Collaborat</span><span>ing </span><span>with and fostering positive relationships </span><span>across </span><span>Cyclone’s Sales</span><span>, Services, Engineering</span><span>, </span><span>e-Commerce,</span><span> </span><span>and Finance teams</span><span>.</span><span> </span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Customer inventory planning, </span><span>reporting</span><span> and management.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Proactive logging and maintenance of tickets and SOWs within </span><span>our</span><span> ITSM and ERP systems.</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>O</span><span>ffice management including supplies and consumables.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>Why Join Us Here at Cyclone?</span></span></span><span> </span></p>\n<p><br></p>\n<p><span><span>Cyclone is a New Zealand privately owned company with branch offices in Auckland, Wellington, Christchurch, </span><span>Dunedin</span><span> and Invercargill. We employ over </span><span>200</span><span> team members including ICT specialists, </span><span>Engineers,</span><span> and Consultants.  Working at Cyclone includes the opportunity to thrive </span><span>by</span><span>: </span></span><span> </span></p>\n<p><br></p>\n<ul>\n<li><span><span>Having training and development pathways </span><span>and the ability to grow your career skills and competencies</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>Being part of a collaborative team, with tight customer and supplier relationships</span></span><span> </span></li>\n</ul>\n<ul>\n<li><span><span>A workplace rich in diversity, inclusive of all thinking styles, and actively reflecting our core </span><span>values.</span></span><span> </span></li>\n</ul>\n<p><span> </span></p>\n<p><span style=\"font-weight: bold\"><span><span>To apply</span></span></span><span> </span></p>\n<p><br></p>\n<p><span style=\"font-weight: bold\"><span><span>All applicants MUST be a New Zealand Citizen or Resident and be willing to undergo police vetting or any other checks relevant to the role.</span></span></span><span> </span></p>",
    "compensation": "Competitive salary and great team benefits ",
    "departmentId": "19110",
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    "jobOpeningName": "Service Coordinator",
    "departmentLabel": "National Logistics Centre",
    "jobOpeningStatus": "Open",
    "minimumExperience": null,
    "jobOpeningShareUrl": "https://cyclone.bamboohr.com/careers/290",
    "employmentStatusLabel": "Full time"
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