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    "requisitionDescription": "<div><div><p data-pasted=\"true\"><span id=\"label\">Job Posting Title</span>Patient Service Representative</p><p>Job Description</p><p><br></p><p>Patient Service Representative</p><p>Job Description</p><p>Seeking Qualified and Experience Patient Service Representatives</p><p>Do you have excellent Customer Service experience? Are you able to multitask? Committed to grow with a team? Join&nbsp;Dermatology&nbsp;Aesthetics, a modern and client focused practice in&nbsp;Chicago, IL; Bucktown Neighborhood</p><p>M-F 7:30a - 7:30p with one evening until 7:30p. Close early on Friday. Currently 1-2 Saturdays a month 8:30-4;00</p><p>$19-$22.00 depends on experience </p><p>JOB SUMMARY             </p><p>Manage and coordinate patient&nbsp;relationships&nbsp;by providing&nbsp;courteous&nbsp;and professional service in all interactions. Responsible for appointment scheduling, patient registration, point-of-service payment collection, and other patient inquiries and problem resolution.</p><p> JOB RESPONSIBILITIES                       </p><ul><li>Greet arriving patients, ensuring a welcoming and superior patient experience.</li><li>Assist patients with completing necessary forms and consents.</li><li>Adhere to patient confidentiality and records release policies.</li><li>Keep lobby and front reception area clean and organized.</li><li>Schedule, reschedule, and confirm patient appointments via phone and at check-out, following established scheduling guidelines.</li><li>Maintain the daily appointment schedule and notify nursing staff and providers of any changes.</li><li>Manage the automated reminder system and complete required follow-up actions. </li><li>Register and create records for new patients in the practice management system.</li><li>Update patient demographic and contact information as needed.</li><li>Obtain and verify insurance and other financial information prior to visits.</li><li>Complete required payor authorizations and on-demand insurance eligibility checks, correcting errors prior to the appointment.</li><li>Answer incoming calls, addressing scheduling, billing, and general inquiries; route calls or messages to appropriate staff as needed.</li><li>Utilize office equipment such as copiers and fax machines to transmitter prepare documents. </li><li>Utilize the triage system for patient-related calls in accordance with procedures.</li><li>Utilize office equipment such as copiers transmitter prepare documents.</li><li>Communicate effectively with the manager regarding expected calls, patient concerns, and staff availability.</li></ul><p> POSITION QUALIFICATIONS </p><p>Minimum Qualifications</p><ul><li>High school graduate</li><li>Well-developed written and oral communication skills.</li><li>Demonstrates understanding of customer service principles.</li><li>Working knowledge of computer applications: word processing, medical office management, and spread sheet. </li></ul><p>Preferred Qualifications</p><p>One year customer service experience in a medical setting or related field. Call center experience preferred.</p><p> VSD CORE VALUES</p><p>Having fun. We celebrate success and failure, we find humor in our daily lives, we create a fun atmosphere, and we enjoy being together.</p><p>Being a team. We care for one another and build each other up, we embrace diversity and inclusion, we collaborate, and we serve one another &ndash; forming a strong family bond.</p><p>Being resilient. We expect the unexpected, we embrace the need to change, `we are optimistic and grateful, and we are focused on our mission and vision.</p><p>Being accountable. We strive to provide value every day; we use data to continually improve, we continually evaluate competing priorities, and we deliver exceptional results.</p><p>Being courageous. We are not afraid to be vulnerable, we have ideological debates, we rise to the challenge, facing problems head-on, and we make the tough decisions.</p><p>Being entrepreneurial. We have an owner&rsquo;s mentality, we set high goals, we strive to be a leader in our industry, and we manage our business and financial risk.</p><p><br></p></div></div>\n",
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