Home › Companies › ABFDAFED645B6920CFDB8559C078F8A5 › Temporary Front Office Coordinator
Temporary Front Office Coordinator
ABFDAFED645B6920CFDB8559C078F8A5 · College of Optometry, Forest Grove - Forest Grove, OR 97116; 2043 College Way, Forest Grove, OR, 97116, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | ABFDAFED645B6920CFDB8559C078F8A5 |
| Title | Temporary Front Office Coordinator |
| Normalized title | - |
| Department / team | Faculty and Staff |
| Location | Forest Grove, OR, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-17 / 2026-06-18 |
| Changed / last seen | 2026-06-18 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from ABFDAFED645B6920CFDB8559C078F8A5. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Forest Grove. | Open |
| Department jobs | Active postings in Faculty and Staff. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | ABFDAFED645B6920CFDB8559C078F8A5 |
| Source | 75a647b7-484c-438a-9744-6b48760f00fa |
| ATS provider | Paycom ATS |
Description
Description
Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.
At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.
GENERAL DESCRIPTION OF POSITION:
Provide customer service to clients and administrative support to students, faculty, and staff. Support clinic directors in administrative duties. The Front Office Coordinator is the voice, face, and point person for the different actors working at or receiving services from the clinic. Position is full time, in person, Monday through Friday, 8am to 5pm. Preference will be given to bilingual Spanish speaking candidates.
ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:
I. Front Desk and Daily Operations
Provide professional service for clients, students, directors, faculty, and supervisors.
Upon arrival, prepare the clinic for daily business.
Maintain an organized front office and records room.
Process and distribute incoming mail and faxes.
Update and create office forms and announcements as assigned.
Attend staff meetings and other meetings as designated by the director.
II. Patient/Client Management and Scheduling
Serve as the main point of reception for patients, assisting with check-in and check-out.
Operate a multi-line phone system according to clinic protocols.
Manage the clinic schedule for all providers, including EMR templating.
Schedule new and established patient appointments on the computerized scheduling system.
Manage and oversee new patient intakes and connect new patients to providers.
Triages and accurately documents telephone calls from patients, including urgent health concerns, medication refill requests, and general inquiries directing them to appropriate staff/provider.
Continuously monitor patient flow for optimum efficiency and to reduce patient wait time.
III. Registration, Financial, and Billing
Manage and oversee registration of all new patients and patient account setup.
Gather and record required patient information (demographics, insurance, etc.) and route it appropriately.
Confirm health insurance coverage to ensure accurate billing and effectively communicate financial obligations to patients.
Responsible for coordination/ obtaining referrals and prior authorizations from insurance.
Process outgoing patients, including collection of fees, insurance forms, follow-up appointments, MyChart sign-up, and referral information.
Reconcile clinic payments and deposits on a daily basis and process deposits/transmittals to the Business Office if assigned.
IV. Electronic Health Record (EMR) and Data Management
Maintain expert-level Epic/EMR to help patients and clinical staff with appointments, payments, and secure communication.
Process incoming patient forms through the EMR system.
Perform timely EMR scanning of documentation.
Manage EMR upgrades and weekly changes, serving as the designated “Subject Matter Expert” for the scheduling module and patient portal.
V. Confidentiality and Medical Records
Support clinic leadership in all areas of HIPAA compliance and ensure the clinic space protects patient privacy by complying with HIPAA and state regulations.
Serve as the Medical Records Technician—process and execute routine Requests for Information (ROI).
Maintain records on closed files, coordinate file retrieval, and maintain records for files transferred to archives.
VI. Training, and Professionalism
Lead role on clinic professionalism
Work with the student administrative assistant team (work-study students).
VII. Specialized/Other Functions
Performs other duties as assigned.
JOB SCOPE:
The FOC performs duties independently with some supervision, operating from specific and definite directions and instructions. They may at times be the only administrative presence at the clinic depending on Directors’ and Manager’s schedules. Decisions are made within specific operational instructions and departmental guidelines, and work is checked on a frequent basis. Errors in judgment could affect the smooth and efficient operation of the office.
Qualifications
EDUCATION AND/OR EXPERIENCE:
Previous experience in a healthcare setting preferred. In particular, experience in customer service, managing financial transactions, and knowledge of HIPAA confidentiality standards.
REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:
Experience with computer programs/applications. Preference to those familiar with MS Office, Epic, Box, Google Suite.
Excellent interpersonal skills and the ability to respectfully and effectively communicate with patients, students, faculty, and staff.
Demonstrated ability to format business and professional papers and correspondence, good spelling, grammar, and punctuation skills.
Ability to maintain confidential information according to HIPAA, University, department and professional guidelines
Must be self-directed, detail-oriented, organized, adaptable, able to prioritize and multi-task and possess critical thinking skills.
Bilingual Spanish preferred
WORKING CONDITIONS:
Work environment is centered at the front desk of the clinic but also includes walking around the clinic and to other university departments.
PHYSICAL ACTIVITIES:
_X_Stooping _X_Kneeling _X_Crouching _X_Reaching _X_Standing _X_Walking _X_Grasping _X_Talking _X_Hearing _X_Repetitive motion
PHYSICAL REQUIREMENTS:
_X_Light work
APPLICATION PROCESS
To apply, please upload your resume, cover letter and three professional references along with your Paycom application. Persons who do not follow and complete the application process are not applicants and will not be considered for employment.
Only qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.
Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.
At Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.
Studies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role.
We, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed.
COMPENSATION AND BENEFITS
We offer a comprehensive benefits package for qualifying employees. Current benefits include:
Generous paid time off (for vacation, holidays—including winter break—and sick leave)
Medical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)
Comprehensive dental and vision plans
Generous retirement contribution after one year of service with no match required
Free mental health appointments
Tuition remission for employees and their dependent child(ren) who meet eligibility requirements
On-campus benefits, including free access to our sports facility and library
Discounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)
EQUAL OPPORTUNITY EMPLOYMENT
Pacific University is an Equal Opportunity Employer and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.
NOTICE OF NONDISCRIMINATION POLICY
Pacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at [email protected] .
Full job record
| Job ID | 89bcbbd14d5a05f1dad8b6d6c36ccca20d6e11a7 |
| Org ID | 198c66b1-7bb0-4c4b-82c7-e062fe67caf5 |
| Source ID | 75a647b7-484c-438a-9744-6b48760f00fa |
| Board ID | 75a647b7-484c-438a-9744-6b48760f00fa |
| Provider | paycom |
| Provider Job Key | 302776 |
| Title | Temporary Front Office Coordinator |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | College of Optometry, Forest Grove - Forest Grove, OR 97116; 2043 College Way, Forest Grove, OR, 97116, USA |
| Department | Faculty and Staff |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | OR |
| City | Forest Grove |
| Salary Raw | Description Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice. At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge. GENERAL DESCRIPTION OF POSITION: Provide customer service to clients and administrative support to students, faculty, and staff. Support clinic directors in administrative duties. The Front Office Coordinator is the voice, face, and point person for the different actors working at or receiving services from the clinic. Position is full time, in person, Monday through Friday, 8am to 5pm. Preference will be given to bilingual Spanish speaking candidates. ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES: I. Front Desk and Daily Operations Provide professional service for clients, students, directors, faculty, and supervisors. Upon arrival, prepare the clinic for daily business. Maintain an organized front office and records room. Process and distribute incoming mail and faxes. Update and create office forms and announcements as assigned. Attend staff meetings and other meetings as designated by the director. II. Patient/Client Management and Scheduling Serve as the main point of reception for patients, assisting with check-in and check-out. Operate a multi-line phone system according to clinic protocols. Manage the clinic schedule for all providers, including EMR templating. Schedule new and established patient appointments on the computerized scheduling system. Manage and oversee new patient intakes and connect new patients to providers. Triages and accurately documents telephone calls from patients, including urgent health concerns, medication refill requests, and general inquiries directing them to appropriate staff/provider. Continuously monitor patient flow for optimum efficiency and to reduce patient wait time. III. Registration, Financial, and Billing Manage and oversee registration of all new patients and patient account setup. Gather and record required patient information (demographics, insurance, etc.) and route it appropriately. Confirm health insurance coverage to ensure accurate billing and effectively communicate financial obligations to patients. Responsible for coordination/ obtaining referrals and prior authorizations from insurance. Process outgoing patients, including collection of fees, insurance forms, follow-up appointments, MyChart sign-up, and referral information. Reconcile clinic payments and deposits on a daily basis and process deposits/transmittals to the Business Office if assigned. IV. Electronic Health Record (EMR) and Data Management Maintain expert-level Epic/EMR to help patients and clinical staff with appointments, payments, and secure communication. Process incoming patient forms through the EMR system. Perform timely EMR scanning of documentation. Manage EMR upgrades and weekly changes, serving as the designated “Subject Matter Expert” for the scheduling module and patient portal. V. Confidentiality and Medical Records Support clinic leadership in all areas of HIPAA compliance and ensure the clinic space protects patient privacy by complying with HIPAA and state regulations. Serve as the Medical Records Technician—process and execute routine Requests for Information (ROI). Maintain records on closed files, coordinate file retrieval, and maintain records for files transferred to archives. VI. Training, and Professionalism Lead role on clinic professionalism Work with the student administrative assistant team (work-study students). VII. Specialized/Other Functions Performs other duties as assigned. JOB SCOPE: The FOC performs duties independently with some supervision, operating from specific and definite directions and instructions. They may at times be the only administrative presence at the clinic depending on Directors’ and Manager’s schedules. Decisions are made within specific operational instructions and departmental guidelines, and work is checked on a frequent basis. Errors in judgment could affect the smooth and efficient operation of the office. Qualifications EDUCATION AND/OR EXPERIENCE: Previous experience in a healthcare setting preferred. In particular, experience in customer service, managing financial transactions, and knowledge of HIPAA confidentiality standards. REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS: Experience with computer programs/applications. Preference to those familiar with MS Office, Epic, Box, Google Suite. Excellent interpersonal skills and the ability to respectfully and effectively communicate with patients, students, faculty, and staff. Demonstrated ability to format business and professional papers and correspondence, good spelling, grammar, and punctuation skills. Ability to maintain confidential information according to HIPAA, University, department and professional guidelines Must be self-directed, detail-oriented, organized, adaptable, able to prioritize and multi-task and possess critical thinking skills. Bilingual Spanish preferred WORKING CONDITIONS: Work environment is centered at the front desk of the clinic but also includes walking around the clinic and to other university departments. PHYSICAL ACTIVITIES: _X_Stooping _X_Kneeling _X_Crouching _X_Reaching _X_Standing _X_Walking _X_Grasping _X_Talking _X_Hearing _X_Repetitive motion PHYSICAL REQUIREMENTS: _X_Light work APPLICATION PROCESS To apply, please upload your resume, cover letter and three professional references along with your Paycom application. Persons who do not follow and complete the application process are not applicants and will not be considered for employment. Only qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed. Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future. At Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees. Studies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role. We, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed. COMPENSATION AND BENEFITS We offer a comprehensive benefits package for qualifying employees. Current benefits include: Generous paid time off (for vacation, holidays—including winter break—and sick leave) Medical coverage with alternative care options (with in-network services covered at 100% after payroll deduction) Comprehensive dental and vision plans Generous retirement contribution after one year of service with no match required Free mental health appointments Tuition remission for employees and their dependent child(ren) who meet eligibility requirements On-campus benefits, including free access to our sports facility and library Discounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes) EQUAL OPPORTUNITY EMPLOYMENT Pacific University is an Equal Opportunity Employer and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups. NOTICE OF NONDISCRIMINATION POLICY Pacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at [email protected] . |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=302776&clientkey=ABFDAFED645B6920CFDB8559C078F8A5 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=302776&clientkey=ABFDAFED645B6920CFDB8559C078F8A5 |
| First Seen At | 2026-06-18 09:13:12Z |
| Last Seen At | 2026-06-18 09:13:12Z |
| Last Checked At | 2026-06-18 09:13:12Z |
| Last Changed At | 2026-06-18 09:13:12Z |
| Inactive At | — |
| Source Posted At | 2026-06-17 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=ABFDAFED645B6920CFDB8559C078F8A5/date=2026-06-18/2026-06-18T09-13-10-659Z-5e83f88fdcd170f103bbacbbdf6feb4b8b9c5c8adc0831f954583a824c69d687.json |
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"description": "<p style=\"border:none; text-align:justify; margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\"><span style=\"color:black\">Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.</span></span></span></span></p>\r\n\r\n<p style=\"border:none; text-align:justify; margin-bottom:11px\"> </p>\r\n\r\n<p style=\"border:none; text-align:justify; margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\"><span style=\"color:black\">At Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.</span></span></span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>GENERAL DESCRIPTION OF POSITION:</strong><br />\r\nProvide customer service to clients and administrative support to students, faculty, and staff. Support clinic directors in administrative duties. The Front Office Coordinator is the voice, face, and point person for the different actors working at or receiving services from the clinic. Position is full time, in person, Monday through Friday, 8am to 5pm. Preference will be given to bilingual Spanish speaking candidates.</span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>ESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:</strong><br />\r\nI. Front Desk and Daily Operations</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Provide professional service for clients, students, directors, faculty, and supervisors.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Upon arrival, prepare the clinic for daily business.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Maintain an organized front office and records room.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Process and distribute incoming mail and faxes.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Update and create office forms and announcements as assigned.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Attend staff meetings and other meetings as designated by the director.</span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">II. Patient/Client Management and Scheduling</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Serve as the main point of reception for patients, assisting with check-in and check-out.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Operate a multi-line phone system according to clinic protocols.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Manage the clinic schedule for all providers, including EMR templating.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Schedule new and established patient appointments on the computerized scheduling system.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Manage and oversee new patient intakes and connect new patients to providers.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Triages and accurately documents telephone calls from patients, including urgent health concerns, medication refill requests, and general inquiries directing them to appropriate staff/provider.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Continuously monitor patient flow for optimum efficiency and to reduce patient wait time.</span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">III. Registration, Financial, and Billing</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Manage and oversee registration of all new patients and patient account setup. </span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Gather and record required patient information (demographics, insurance, etc.) and route it appropriately.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Confirm health insurance coverage to ensure accurate billing and effectively communicate financial obligations to patients.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Responsible for coordination/ obtaining referrals and prior authorizations from insurance.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Process outgoing patients, including collection of fees, insurance forms, follow-up appointments, MyChart sign-up, and referral information.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Reconcile clinic payments and deposits on a daily basis and process deposits/transmittals to the Business Office if assigned.</span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">IV. Electronic Health Record (EMR) and Data Management</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Maintain expert-level Epic/EMR to help patients and clinical staff with appointments, payments, and secure communication.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Process incoming patient forms through the EMR system.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Perform timely EMR scanning of documentation.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Manage EMR upgrades and weekly changes, serving as the designated “Subject Matter Expert” for the scheduling module and patient portal.</span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">V. Confidentiality and Medical Records</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Support clinic leadership in all areas of HIPAA compliance and ensure the clinic space protects patient privacy by complying with HIPAA and state regulations.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Serve as the Medical Records Technician—process and execute routine Requests for Information (ROI).</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Maintain records on closed files, coordinate file retrieval, and maintain records for files transferred to archives.</span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">VI. Training, and Professionalism</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Lead role on clinic professionalism</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Work with the student administrative assistant team (work-study students).</span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">VII. Specialized/Other Functions</span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Performs other duties as assigned.</span></span></li>\r\n</ul>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>JOB SCOPE:</strong><br />\r\nThe FOC performs duties independently with some supervision, operating from specific and definite directions and instructions. They may at times be the only administrative presence at the clinic depending on Directors’ and Manager’s schedules. Decisions are made within specific operational instructions and departmental guidelines, and work is checked on a frequent basis. Errors in judgment could affect the smooth and efficient operation of the office. </span></span><br />\r\n </p>\r\n",
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"googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Temporary Front Office Coordinator\",\"identifier\":\"J0CJ13302776\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/ABFDAFED645B6920CFDB8559C078F8A5/jobs/302776\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=ABFDAFED645B6920CFDB8559C078F8A5\",\"datePosted\":\"2026-06-17\",\"description\":\"Job DetailsJob Location: College of Optometry, Forest Grove - Forest Grove, OR 97116Position Type: Non-ExemptJob Category: Faculty and Staff Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.\\r\\n\\r\\n \\r\\n\\r\\nAt Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.\\r\\n\\r\\n \\r\\n\\r\\nGENERAL DESCRIPTION OF POSITION:\\r\\nProvide customer service to clients and administrative support to students, faculty, and staff. Support clinic directors in administrative duties. The Front Office Coordinator is the voice, face, and point person for the different actors working at or receiving services from the clinic. Position is full time, in person, Monday through Friday, 8am to 5pm. Preference will be given to bilingual Spanish speaking candidates.\\r\\n\\r\\n \\r\\n\\r\\nESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:\\r\\nI. Front Desk and Daily Operations\\r\\n\\r\\n\\r\\n\\tProvide professional service for clients, students, directors, faculty, and supervisors.\\r\\n\\tUpon arrival, prepare the clinic for daily business.\\r\\n\\tMaintain an organized front office and records room.\\r\\n\\tProcess and distribute incoming mail and faxes.\\r\\n\\tUpdate and create office forms and announcements as assigned.\\r\\n\\tAttend staff meetings and other meetings as designated by the director.\\r\\n\\r\\n\\r\\n\\r\\nII. Patient/Client Management and Scheduling\\r\\n\\r\\n\\r\\n\\tServe as the main point of reception for patients, assisting with check-in and check-out.\\r\\n\\tOperate a multi-line phone system according to clinic protocols.\\r\\n\\tManage the clinic schedule for all providers, including EMR templating.\\r\\n\\tSchedule new and established patient appointments on the computerized scheduling system.\\r\\n\\tManage and oversee new patient intakes and connect new patients to providers.\\r\\n\\tTriages and accurately documents telephone calls from patients, including urgent health concerns, medication refill requests, and general inquiries directing them to appropriate staff/provider.\\r\\n\\tContinuously monitor patient flow for optimum efficiency and to reduce patient wait time.\\r\\n\\r\\n\\r\\n\\r\\nIII. Registration, Financial, and Billing\\r\\n\\r\\n\\r\\n\\tManage and oversee registration of all new patients and patient account setup. \\r\\n\\tGather and record required patient information (demographics, insurance, etc.) and route it appropriately.\\r\\n\\tConfirm health insurance coverage to ensure accurate billing and effectively communicate financial obligations to patients.\\r\\n\\tResponsible for coordination/ obtaining referrals and prior authorizations from insurance.\\r\\n\\tProcess outgoing patients, including collection of fees, insurance forms, follow-up appointments, MyChart sign-up, and referral information.\\r\\n\\tReconcile clinic payments and deposits on a daily basis and process deposits/transmittals to the Business Office if assigned.\\r\\n\\r\\n\\r\\n\\r\\nIV. Electronic Health Record (EMR) and Data Management\\r\\n\\r\\n\\r\\n\\tMaintain expert-level Epic/EMR to help patients and clinical staff with appointments, payments, and secure communication.\\r\\n\\tProcess incoming patient forms through the EMR system.\\r\\n\\tPerform timely EMR scanning of documentation.\\r\\n\\tManage EMR upgrades and weekly changes, serving as the designated “Subject Matter Expert” for the scheduling module and patient portal.\\r\\n\\r\\n\\r\\n\\r\\nV. Confidentiality and Medical Records\\r\\n\\r\\n\\r\\n\\tSupport clinic leadership in all areas of HIPAA compliance and ensure the clinic space protects patient privacy by complying with HIPAA and state regulations.\\r\\n\\tServe as the Medical Records Technician—process and execute routine Requests for Information (ROI).\\r\\n\\tMaintain records on closed files, coordinate file retrieval, and maintain records for files transferred to archives.\\r\\n\\r\\n\\r\\n\\r\\nVI. Training, and Professionalism\\r\\n\\r\\n\\r\\n\\tLead role on clinic professionalism\\r\\n\\tWork with the student administrative assistant team (work-study students).\\r\\n\\r\\n\\r\\n\\r\\nVII. Specialized/Other Functions\\r\\n\\r\\n\\r\\n\\tPerforms other duties as assigned.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nJOB SCOPE:\\r\\nThe FOC performs duties independently with some supervision, operating from specific and definite directions and instructions. They may at times be the only administrative presence at the clinic depending on Directors’ and Manager’s schedules. Decisions are made within specific operational instructions and departmental guidelines, and work is checked on a frequent basis. Errors in judgment could affect the smooth and efficient operation of the office. \\r\\n \\r\\nQualificationsEDUCATION AND/OR EXPERIENCE:\\r\\nPrevious experience in a healthcare setting preferred. In particular, experience in customer service, managing financial transactions, and knowledge of HIPAA confidentiality standards.\\r\\n\\r\\n \\r\\n\\r\\nREQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:\\r\\n\\r\\n\\r\\n\\tExperience with computer programs/applications. Preference to those familiar with MS Office, Epic, Box, Google Suite.\\r\\n\\tExcellent interpersonal skills and the ability to respectfully and effectively communicate with patients, students, faculty, and staff.\\r\\n\\tDemonstrated ability to format business and professional papers and correspondence, good spelling, grammar, and punctuation skills.\\r\\n\\tAbility to maintain confidential information according to HIPAA, University, department and professional guidelines\\r\\n\\tMust be self-directed, detail-oriented, organized, adaptable, able to prioritize and multi-task and possess critical thinking skills.\\r\\n\\tBilingual Spanish preferred\\r\\n\\r\\n\\r\\n\\r\\nWORKING CONDITIONS: \\r\\nWork environment is centered at the front desk of the clinic but also includes walking around the clinic and to other university departments.\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL ACTIVITIES:\\r\\n _X_Stooping _X_Kneeling _X_Crouching _X_Reaching _X_Standing _X_Walking _X_Grasping _X_Talking _X_Hearing _X_Repetitive motion\\r\\n\\r\\nPHYSICAL REQUIREMENTS:\\r\\n_X_Light work \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nAPPLICATION PROCESS\\r\\n\\r\\nTo apply, please upload your resume, cover letter and three professional references along with your Paycom application. Persons who do not follow and complete the application process are not applicants and will not be considered for employment.\\r\\n\\r\\nOnly qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.\\r\\n\\r\\nApplicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.\\r\\n\\r\\nAt Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.\\r\\n\\r\\nStudies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role.\\r\\n\\r\\nWe, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed.\\r\\n\\r\\nCOMPENSATION AND BENEFITS \\r\\n\\r\\nWe offer a comprehensive benefits package for qualifying employees. Current benefits include:\\r\\n\\r\\n\\r\\n\\tGenerous paid time off (for vacation, holidays—including winter break—and sick leave)\\r\\n\\tMedical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)\\r\\n\\tComprehensive dental and vision plans\\r\\n\\tGenerous retirement contribution after one year of service with no match required\\r\\n\\tFree mental health appointments\\r\\n\\tTuition remission for employees and their dependent child(ren) who meet eligibility requirements\\r\\n\\tOn-campus benefits, including free access to our sports facility and library\\r\\n\\tDiscounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)\\r\\n\\r\\n\\r\\nEQUAL OPPORTUNITY EMPLOYMENT \\r\\n\\r\\nPacific University is an Equal Opportunity Employer and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.\\r\\n\\r\\nNOTICE OF NONDISCRIMINATION POLICY \\r\\n\\r\\nPacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at [email protected].\\r\\n\",\"responsibilities\":\"Pacific University achieves excellence and distinction by investing in exceptional people to think, care, create, and pursue justice in our world. We embrace discovery in a close and nurturing environment that leads to genuine transformation. Our community is diverse, sustainable, and dedicated to discovery and excellence in teaching, scholarship, and practice.\\r\\n\\r\\n \\r\\n\\r\\nAt Pacific University, we thrive in an extraordinary environment, surrounded by the beauty of the great Pacific Northwest, with campus locations in Forest Grove and Hillsboro. We humbly acknowledge and thank the original caretakers of the lands on which we live, work, teach, and acquire and share knowledge.\\r\\n\\r\\n \\r\\n\\r\\nGENERAL DESCRIPTION OF POSITION:\\r\\nProvide customer service to clients and administrative support to students, faculty, and staff. Support clinic directors in administrative duties. The Front Office Coordinator is the voice, face, and point person for the different actors working at or receiving services from the clinic. Position is full time, in person, Monday through Friday, 8am to 5pm. Preference will be given to bilingual Spanish speaking candidates.\\r\\n\\r\\n \\r\\n\\r\\nESSENTIAL FUNCTIONS/MAJOR RESPONSIBILITIES:\\r\\nI. Front Desk and Daily Operations\\r\\n\\r\\n\\r\\n\\tProvide professional service for clients, students, directors, faculty, and supervisors.\\r\\n\\tUpon arrival, prepare the clinic for daily business.\\r\\n\\tMaintain an organized front office and records room.\\r\\n\\tProcess and distribute incoming mail and faxes.\\r\\n\\tUpdate and create office forms and announcements as assigned.\\r\\n\\tAttend staff meetings and other meetings as designated by the director.\\r\\n\\r\\n\\r\\n\\r\\nII. Patient/Client Management and Scheduling\\r\\n\\r\\n\\r\\n\\tServe as the main point of reception for patients, assisting with check-in and check-out.\\r\\n\\tOperate a multi-line phone system according to clinic protocols.\\r\\n\\tManage the clinic schedule for all providers, including EMR templating.\\r\\n\\tSchedule new and established patient appointments on the computerized scheduling system.\\r\\n\\tManage and oversee new patient intakes and connect new patients to providers.\\r\\n\\tTriages and accurately documents telephone calls from patients, including urgent health concerns, medication refill requests, and general inquiries directing them to appropriate staff/provider.\\r\\n\\tContinuously monitor patient flow for optimum efficiency and to reduce patient wait time.\\r\\n\\r\\n\\r\\n\\r\\nIII. Registration, Financial, and Billing\\r\\n\\r\\n\\r\\n\\tManage and oversee registration of all new patients and patient account setup. \\r\\n\\tGather and record required patient information (demographics, insurance, etc.) and route it appropriately.\\r\\n\\tConfirm health insurance coverage to ensure accurate billing and effectively communicate financial obligations to patients.\\r\\n\\tResponsible for coordination/ obtaining referrals and prior authorizations from insurance.\\r\\n\\tProcess outgoing patients, including collection of fees, insurance forms, follow-up appointments, MyChart sign-up, and referral information.\\r\\n\\tReconcile clinic payments and deposits on a daily basis and process deposits/transmittals to the Business Office if assigned.\\r\\n\\r\\n\\r\\n\\r\\nIV. Electronic Health Record (EMR) and Data Management\\r\\n\\r\\n\\r\\n\\tMaintain expert-level Epic/EMR to help patients and clinical staff with appointments, payments, and secure communication.\\r\\n\\tProcess incoming patient forms through the EMR system.\\r\\n\\tPerform timely EMR scanning of documentation.\\r\\n\\tManage EMR upgrades and weekly changes, serving as the designated “Subject Matter Expert” for the scheduling module and patient portal.\\r\\n\\r\\n\\r\\n\\r\\nV. Confidentiality and Medical Records\\r\\n\\r\\n\\r\\n\\tSupport clinic leadership in all areas of HIPAA compliance and ensure the clinic space protects patient privacy by complying with HIPAA and state regulations.\\r\\n\\tServe as the Medical Records Technician—process and execute routine Requests for Information (ROI).\\r\\n\\tMaintain records on closed files, coordinate file retrieval, and maintain records for files transferred to archives.\\r\\n\\r\\n\\r\\n\\r\\nVI. Training, and Professionalism\\r\\n\\r\\n\\r\\n\\tLead role on clinic professionalism\\r\\n\\tWork with the student administrative assistant team (work-study students).\\r\\n\\r\\n\\r\\n\\r\\nVII. Specialized/Other Functions\\r\\n\\r\\n\\r\\n\\tPerforms other duties as assigned.\\r\\n\\r\\n\\r\\n \\r\\n\\r\\nJOB SCOPE:\\r\\nThe FOC performs duties independently with some supervision, operating from specific and definite directions and instructions. They may at times be the only administrative presence at the clinic depending on Directors’ and Manager’s schedules. Decisions are made within specific operational instructions and departmental guidelines, and work is checked on a frequent basis. Errors in judgment could affect the smooth and efficient operation of the office. \\r\\n \\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"PACIFIC UNIVERSITY\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=ABFDAFED645B6920CFDB8559C078F8A5\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"2043 College Way\",\"addressLocality\":\"Forest Grove\",\"addressRegion\":\"OR\",\"postalCode\":97116,\"addressCountry\":\"USA\"}},\"qualifications\":\"EDUCATION AND/OR EXPERIENCE:\\r\\nPrevious experience in a healthcare setting preferred. In particular, experience in customer service, managing financial transactions, and knowledge of HIPAA confidentiality standards.\\r\\n\\r\\n \\r\\n\\r\\nREQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:\\r\\n\\r\\n\\r\\n\\tExperience with computer programs/applications. Preference to those familiar with MS Office, Epic, Box, Google Suite.\\r\\n\\tExcellent interpersonal skills and the ability to respectfully and effectively communicate with patients, students, faculty, and staff.\\r\\n\\tDemonstrated ability to format business and professional papers and correspondence, good spelling, grammar, and punctuation skills.\\r\\n\\tAbility to maintain confidential information according to HIPAA, University, department and professional guidelines\\r\\n\\tMust be self-directed, detail-oriented, organized, adaptable, able to prioritize and multi-task and possess critical thinking skills.\\r\\n\\tBilingual Spanish preferred\\r\\n\\r\\n\\r\\n\\r\\nWORKING CONDITIONS: \\r\\nWork environment is centered at the front desk of the clinic but also includes walking around the clinic and to other university departments.\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL ACTIVITIES:\\r\\n _X_Stooping _X_Kneeling _X_Crouching _X_Reaching _X_Standing _X_Walking _X_Grasping _X_Talking _X_Hearing _X_Repetitive motion\\r\\n\\r\\nPHYSICAL REQUIREMENTS:\\r\\n_X_Light work \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nAPPLICATION PROCESS\\r\\n\\r\\nTo apply, please upload your resume, cover letter and three professional references along with your Paycom application. Persons who do not follow and complete the application process are not applicants and will not be considered for employment.\\r\\n\\r\\nOnly qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.\\r\\n\\r\\nApplicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.\\r\\n\\r\\nAt Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.\\r\\n\\r\\nStudies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role.\\r\\n\\r\\nWe, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed.\\r\\n\\r\\nCOMPENSATION AND BENEFITS \\r\\n\\r\\nWe offer a comprehensive benefits package for qualifying employees. Current benefits include:\\r\\n\\r\\n\\r\\n\\tGenerous paid time off (for vacation, holidays—including winter break—and sick leave)\\r\\n\\tMedical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)\\r\\n\\tComprehensive dental and vision plans\\r\\n\\tGenerous retirement contribution after one year of service with no match required\\r\\n\\tFree mental health appointments\\r\\n\\tTuition remission for employees and their dependent child(ren) who meet eligibility requirements\\r\\n\\tOn-campus benefits, including free access to our sports facility and library\\r\\n\\tDiscounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)\\r\\n\\r\\n\\r\\nEQUAL OPPORTUNITY EMPLOYMENT \\r\\n\\r\\nPacific University is an Equal Opportunity Employer and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.\\r\\n\\r\\nNOTICE OF NONDISCRIMINATION POLICY \\r\\n\\r\\nPacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at [email protected].\\r\\n\",\"experienceRequirements\":\"EDUCATION AND/OR EXPERIENCE:\\r\\nPrevious experience in a healthcare setting preferred. In particular, experience in customer service, managing financial transactions, and knowledge of HIPAA confidentiality standards.\\r\\n\\r\\n \\r\\n\\r\\nREQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:\\r\\n\\r\\n\\r\\n\\tExperience with computer programs/applications. Preference to those familiar with MS Office, Epic, Box, Google Suite.\\r\\n\\tExcellent interpersonal skills and the ability to respectfully and effectively communicate with patients, students, faculty, and staff.\\r\\n\\tDemonstrated ability to format business and professional papers and correspondence, good spelling, grammar, and punctuation skills.\\r\\n\\tAbility to maintain confidential information according to HIPAA, University, department and professional guidelines\\r\\n\\tMust be self-directed, detail-oriented, organized, adaptable, able to prioritize and multi-task and possess critical thinking skills.\\r\\n\\tBilingual Spanish preferred\\r\\n\\r\\n\\r\\n\\r\\nWORKING CONDITIONS: \\r\\nWork environment is centered at the front desk of the clinic but also includes walking around the clinic and to other university departments.\\r\\n\\r\\n \\r\\n\\r\\nPHYSICAL ACTIVITIES:\\r\\n _X_Stooping _X_Kneeling _X_Crouching _X_Reaching _X_Standing _X_Walking _X_Grasping _X_Talking _X_Hearing _X_Repetitive motion\\r\\n\\r\\nPHYSICAL REQUIREMENTS:\\r\\n_X_Light work \\r\\n\\r\\n \\r\\n\\r\\n \\r\\n\\r\\nAPPLICATION PROCESS\\r\\n\\r\\nTo apply, please upload your resume, cover letter and three professional references along with your Paycom application. Persons who do not follow and complete the application process are not applicants and will not be considered for employment.\\r\\n\\r\\nOnly qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.\\r\\n\\r\\nApplicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.\\r\\n\\r\\nAt Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.\\r\\n\\r\\nStudies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. 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We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.\\r\\n\\r\\nNOTICE OF NONDISCRIMINATION POLICY \\r\\n\\r\\nPacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the Vice President for Academic Affairs at 2043 College Way, Forest Grove, OR 97116 or via email at [email protected].\\r\\n\",\"industry\":\"Faculty and Staff \",\"validThrough\":\"2026-07-31\"}",
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"qualifications": "<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>EDUCATION AND/OR EXPERIENCE:</strong><br />\r\nPrevious experience in a healthcare setting preferred. In particular, experience in customer service, managing financial transactions, and knowledge of HIPAA confidentiality standards.</span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>REQUIRED KNOWLEDGE, SKILLS, ABILITIES & BEHAVIORS:</strong></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Experience with computer programs/applications. Preference to those familiar with MS Office, Epic, Box, Google Suite.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Excellent interpersonal skills and the ability to respectfully and effectively communicate with patients, students, faculty, and staff.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Demonstrated ability to format business and professional papers and correspondence, good spelling, grammar, and punctuation skills.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Ability to maintain confidential information according to HIPAA, University, department and professional guidelines</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Must be self-directed, detail-oriented, organized, adaptable, able to prioritize and multi-task and possess critical thinking skills.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\">Bilingual Spanish preferred</span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>WORKING CONDITIONS: </strong><br />\r\nWork environment is centered at the front desk of the clinic but also includes walking around the clinic and to other university departments.</span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>PHYSICAL ACTIVITIES:</strong><br />\r\n _X_Stooping _X_Kneeling _X_Crouching _X_Reaching _X_Standing _X_Walking _X_Grasping _X_Talking _X_Hearing _X_Repetitive motion</span></span></p>\r\n\r\n<p><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><strong>PHYSICAL REQUIREMENTS:</strong><br />\r\n_X_Light work </span></span></p>\r\n\r\n<p> </p>\r\n\r\n<p> </p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>APPLICATION PROCESS</b></span></span></span></p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><strong><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">To apply, please upload your resume, cover letter and three professional references along with your Paycom application. Persons who do not follow and complete the application process are not applicants and will not be considered for employment.</span></span></strong></span></p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Only qualified applicants will be contacted for an interview. During the selection process, we will strive to provide timely notifications. The selection process may vary from recruitment to recruitment but typically includes multiple interviews and may take several weeks depending on the position. All qualified applicants will be notified once the selection process has closed.</span></span></span></p>\r\n\r\n<p style=\"border:none; text-align:justify; margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\"><strong><span style=\"background:white\"><span style=\"color:#222222\">Applicants must be legally authorized to work in the United States at the time of hire and continue to work without employer visa sponsorship, now or in the future.</span></span></strong></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:107%\"><span style=\"line-height:107%\">At Pacific University, we are dedicated to offering experiences that are authentic, holistic, equity-minded, and responsive. Our communal success rests on the recognition that complex problems and effective solutions are best approached by teams with a variety of diverse perspectives. and life experiences. As we continue to develop our equity practices, we actively promote access to opportunities and equitable pay for all employees.</span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:107%\"><span style=\"background:white\"><span style=\"color:#222222\">Studies have shown that women and people of color are less likely to apply for jobs where they are unsure if they can perform every function in the job description. We are most interested in finding the best candidate for the job and that candidate may come from a variety of backgrounds and lived experiences. If you are interested in applying, we encourage you to think broadly about how your background and skill set may qualify you for the role.</span></span></span></span></span></p>\r\n\r\n<p style=\"text-align:justify; margin-bottom:11px\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:107%\"><span style=\"line-height:107%\">We, who make up Pacific University, aspire to become a community of purpose where everyone is enabled to be wholly and comfortably who they are; accountable for inclusive behaviors and practices; built on trust, civility, care, openness, and honest conversations often around critical subjects. We know that these values are critical to prepare for a global world with complex problems, through an asset-based mindset so that everyone</span> <span style=\"line-height:107%\">is afforded an opportunity to succeed. We believe in fostering a workplace where every employee is respected, their contributions are valued, and they are provided opportunities to succeed.</span></span></span></span></p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>COMPENSATION AND BENEFITS </b></span></span></span></p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">We offer a comprehensive benefits package for qualifying employees. Current benefits include:</span></span></span></p>\r\n\r\n<ul style=\"margin-top:19px; margin-bottom:19px\">\r\n\t<li style=\"margin-top:19px; margin-left:8px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Generous paid time off (for vacation, holidays—including winter break—and sick leave)</span></span></span></li>\r\n\t<li style=\"margin-left:8px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Medical coverage with alternative care options (with in-network services covered at 100% after payroll deduction)</span></span></span></li>\r\n\t<li style=\"margin-left:8px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Comprehensive dental and vision plans</span></span></span></li>\r\n\t<li style=\"margin-left:8px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Generous retirement contribution after one year of service with no match required</span></span></span></li>\r\n\t<li style=\"margin-left:8px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Free mental health appointments</span></span></span></li>\r\n\t<li style=\"margin-left:8px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Tuition remission for employees and their dependent child(ren) who meet eligibility requirements</span></span></span></li>\r\n\t<li style=\"margin-left:8px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">On-campus benefits, including free access to our sports facility and library</span></span></span></li>\r\n\t<li style=\"margin-bottom:19px; margin-left:8px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Discounts on campus food, bookstore purchases, clinic services, and outdoor program gear rentals (including kayaks, snowshoes, and bikes)</span></span></span></li>\r\n</ul>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>EQUAL OPPORTUNITY EMPLOYMENT </b></span></span></span></p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Pacific University is an <b>Equal Opportunity Employer</b> and is committed to complying with all applicable laws, including those concerning employment and workplace policies. We are committed to fostering a non-discriminatory and inclusive work environment. We are proud to encourage applications from individuals of all backgrounds, including those from historically underrepresented groups.</span></span></span></p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\"><b>NOTICE OF NONDISCRIMINATION POLICY </b></span></span></span></p>\r\n\r\n<p style=\"margin-top:19px; margin-bottom:19px; text-align:justify\"><span style=\"display:block;font-size:14px;\"><span style=\"font-family:Tahoma,Geneva,sans-serif;\"><span style=\"line-height:normal\">Pacific University makes all employment decisions without regard to race, color, national or ethnic origin, ancestry, age, religion or religious creed, disability, sex, gender identity and/or expression, sexual orientation, military or veteran status, or any other characteristics protected by applicable law. Applicable laws include, but are not limited to, Title IX of the Education Amendments of 1972, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, the Age Discrimination Act, and the Americans with Disabilities Act of 1990. Questions or complaints may be directed to the <b>Vice President for Academic Affairs</b> at <b>2043 College Way, Forest Grove, OR 97116</b> or via email at <b>[email protected]</b>.</span></span></span></p>\r\n",
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